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CrowdStrike Falcon vs OpenText EnCase eDiscovery comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Sponsored
Average Rating
8.6
Reviews Sentiment
6.7
Number of Reviews
120
Ranking in other categories
Endpoint Protection Platform (EPP) (4th), Endpoint Detection and Response (EDR) (5th), Extended Detection and Response (XDR) (3rd), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (1st)
CrowdStrike Falcon
Average Rating
8.8
Reviews Sentiment
7.2
Number of Reviews
173
Ranking in other categories
Endpoint Protection Platform (EPP) (1st), Endpoint Detection and Response (EDR) (1st)
OpenText EnCase eDiscovery
Average Rating
7.8
Reviews Sentiment
7.7
Number of Reviews
8
Ranking in other categories
eDiscovery (8th)
 

Mindshare comparison

Endpoint Protection Platform (EPP) Mindshare Distribution
ProductMindshare (%)
CrowdStrike Falcon5.6%
Microsoft Defender for Endpoint6.5%
SentinelOne Singularity Endpoint4.5%
Other83.4%
Endpoint Protection Platform (EPP)
eDiscovery Mindshare Distribution
ProductMindshare (%)
OpenText EnCase eDiscovery4.4%
Commvault Cloud5.2%
kCura Relativity5.2%
Other85.2%
eDiscovery
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
JW
Senior Security Engineer at a financial services firm with 10,001+ employees
Centralized endpoint protection has strengthened compliance and accelerated incident response
There are a number of areas that I only touch a handful of times, but when I get in there, I realize why I don't do that. The main area would be within the support area. The support bot is not really as smart as you would expect it, especially in this day and age of LLM and other capabilities that I know CrowdStrike Falcon is already capable of doing. Additionally, I would appreciate a little bit more easy to read insights of some of the dashboards or maybe manipulation of the dashboards. It is still a little cumbersome to build custom dashboards and it's not as intuitive as you would think. Documentation is abysmal and needs to be improved dramatically. I know that there's a big effort to do this, however, even the new effort is honestly worse than it was before. Those are definitely major areas of improvement, just more in the usability of the features.
Alejandro Stromer - PeerSpot reviewer
Director Consulting SAP OpenText en Entelgy at DCL Consultores EIM SL
A stable and scalable hybrid solution with easy setup
The solution is scalable. It has three levels. You have the presentation area that can be escalated to the balance sheet. You have the back-end area that can be escalated using higher viability to configure more application servers. Also, the area of storage can be increased. We usually cater to enterprise solutions but have small- and medium-sized customers. It starts with 25 users and goes up to 100s and 1000s.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The product has an intuitive dashboard."
"The most valuable features of this product are the management capabilities, which allow an IT organization to get quite a good picture of attempted cyber attacks, and its out-of-the-box investigation capabilities."
"I can highlight that we have not faced any security incidents with Cortex XDR by Palo Alto Networks, and even though our environment is quite dynamic, we have not faced any security incident with Cortex XDR by Palo Alto Networks until now."
"I don't have to do much monitoring with it; I don't have to have anybody manually looking at this, it gives us reports, and it lets us know if something needs to be addressed, and we can easily address it."
"The tool is easy to use."
"Cortex XDR by Palo Alto Networks is easy to use and does not consume a lot of hardware resources."
"Cortex XDR by Palo Alto Networks has given us better endpoint visibility and richer investigation context, allowing us to identify suspicious activity, understand the attack path, and contain potential threats much faster than before."
"The ability to kind of stitch everything together and see the actual complete picture is very useful. I guess you'd call it a playbook. Some people call it the forensics analysis of what was happening on particular endpoints when they detected some malicious behavior, and what transpired before that to cause that. It is also very user friendly. The way they have done everything and integrated all the solutions that they've purchased over the years to make it a very seamless, effective product is very good. One thing about Palo Alto is that they take the products or services that they purchase and make them seamless for the end user as compared to some companies that purchase other companies and then just kind of have their products off to the side or keep different interfaces. Palo Alto doesn't do that."
"Using CrowdStrike Falcon has changed the way my security team detects, investigates, and responds to threats in an excellent way that enables us to see threats ahead of time and provides us with reports so we are able to see how we are lagging behind."
"The product is really good, but there is a lot of additional features that you need to have for it to be a complete solution."
"CrowdStrike's advantage is that the agent is light, so it doesn't require many resources on the machines, it's easy to install, and the results are useful to the organization."
"Using CrowdStrike Falcon has changed the way my security team detects, investigates, and responds to threats by making our response time much quicker and giving me confidence in the alerts and information we receive."
"Falcon has the capacity to identify potential problems quickly. The administrator can deploy the agent, and the users cannot change it. This assures you that the agent remains on this device. Also, the agent can act preemptively to provide alerts about potential problems."
"I like the Overwatch feature the most."
"CrowdStrike has a much lower rate of false positives than Cylance and the dashboard makes it easier to use."
"CrowdStrike enables the infrastructure managers to visualize all the events and get information about the network."
"It indexes much faster, and is more reflexive because of the Enscripts."
"The most important feature we've found is the Enscripts, as it allows me to customize the scripts and deploy them as and how I need them, for example to segregate and index files efficiently."
"It speeds up the process, so I can meet my deadlines."
"The solution has been quite good, and, overall, the features we need are available to us."
"The solution is very stable."
"It is a very useful tool; it is worth buying irrespective of price."
"Using Encase we are able to implement security and also Forensics."
"Image creation and image analysis in one program, basically for ease of use."
 

Cons

"The MAC agent is not as robust feature-wise as the PC version."
"The deployment is pretty hard."
"Technology evolves every day, so it would be nice if it gets more secure. It can also have more integration with other platforms."
"Basically, they don't provide customer support tools just to investigate the logs."
"Fine-tuning the detection policy requires experience because the policy is very complex in Cortex XDR by Palo Alto Networks, and we get high false positive alerts."
"Cortex XDR could be improved with more GUI features."
"It should support more mobile operating systems. That is one of the cons of their infrastructure right now."
"A little bit more automation would be nice."
"It is cloud-based, and this does make some weary of the data being held on the cloud. Privacy requirements must be taken into account."
"We struggle to get specialized resources from CrowdStrike in a few cases."
"One area for improvement in CrowdStrike Falcon could be the user interface and reports; it requires some improvements to be easily handled."
"The support for different OS versions needs improvement because sometimes due to business conditions, updating our OS is impossible."
"An improvement would be to extend support to legacy and unsupported servers."
"The only downside is trying to figure out all the agents or all of the machines that do not have CrowdStrike Falcon on them, unlike SentinelOne which has a feature for that, along with a feature where you can roll back to detect ransomware if you ever get ransomware."
"Whenever there is a feature release (upgrade) where we push to all the endpoints, it causes something to be blocked without us knowing."
"The technical support team often just replies to an issue with a link to an article rather than actually calling back and talking to someone and making sure the problem is solved. To me, that's kind of weak."
"This is not the program I would suggest for a newbie using to learn. It is just too expensive for the full experience, and the student versions, while very good, are just for that, students."
"​Sometimes the application can take more time to complete the image processing or fail at the end of the process.​"
"We have come across problems with the end-case. We could not find an email discovery type of module and there was not flexibility with the email."
"The reporting is a bit unreliable. It needs to be better."
"There were minor UI bugs."
"Ease of use and learning curve need improvement."
"I suggest that if the mobile phone acquisition is embedded in the Encase law enforcement version, it would be very useful."
"In the past, incident response time for tech support was slow."
 

Pricing and Cost Advice

"I did PoCs on products called Cylance and CrowdStrike. Although, I consider these products and they were also good, when it come to cost and budgetary factors, Traps has been proven to be better than the other two products. It is quite cost-effective and delivers all the entire solution which we require."
"The price of the solution is high for the license and in general."
"The solution has one subscription for endpoint protection and one subscription for detection and response. The two licenses combined give you the BRO version."
"When we first bought it, it was a bit expensive, but it was worth it. The licensing was straightforward."
"The pricing is a little bit on the expensive side."
"Cortex XDR’s pricing is very reasonable."
"It is present, but when compared to other competitive products, I would say it is not less expensive; however, when all of the other added values are considered, the price is reasonable."
"Cortex XDR by Palo Alto Networks is an expensive solution."
"Years ago, when we bought CrowdStrike, you got everything it had. I was a little concerned when they broke this out into a la carte modules where you can buy EDR, Spotlight, etc., picking and choosing off the menu. I was a little worried that the solution would get watered down. However, I realized in my previous organization when we had the full suite that there were a bunch of features in it that we didn't have time to operationalize. So, I warmed up to it. I get the whole, "Look, you can pick and choose. Okay, everybody buys a steak, but do you want mashed potatoes, or do you want lobster mac and cheese?" So, you can pick the sides that you want, so you can buy the solution that you want and operationalize versus paying a lot of money and getting a bunch of things, but not using 60 percent of the tools in the box."
"I do not have experience with the cost or licensing of the product."
"CrowdStrike Falcon offers excellent value for the money for our organization, particularly given our lean IT team."
"There are three to four licensing models available to choose from for CrowdStrike Falcon. The price of CrowdStrike Falcon depends on the distributor and the reseller partner. The price we received was good."
"While CrowdStrike Falcon offers significant security benefits, its high price point might make it prohibitively expensive for many small and medium-sized businesses, including companies like ours."
"The pricing is not bad. It's on the higher end of the market, but you get what you pay for."
"This solution offers annual subscriptions. The pricing for this solution could be reduced."
"When comparing to Microsoft, CrowdStrike Falcon is more expensive."
"EnCase is an affordable solution."
"​The product is affordable and user-friendly.​"
"We have a license. And, we found the cost high. We contacted them and talked to them about the ratio of the US dollar versus the Indian rupee and then we came to a solution."
"We have a license. And, we found the cost high. We contacted them and talked to them about the ratio of the US dollar versus the Indian rupee and then we came to a solution."
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Top Industries

By visitors reading reviews
Comms Service Provider
13%
Outsourcing Company
12%
Construction Company
11%
Manufacturing Company
10%
Financial Services Firm
10%
Manufacturing Company
10%
Outsourcing Company
10%
Computer Software Company
8%
Outsourcing Company
12%
Construction Company
9%
Performing Arts
8%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business48
Midsize Enterprise21
Large Enterprise56
By reviewers
Company SizeCount
Small Business58
Midsize Enterprise47
Large Enterprise83
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise2
Large Enterprise3
 

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One
Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. ...
Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions th...
How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...
How does Crowdstrike Falcon compare with Darktrace?
Both of these products perform similarly and have many outstanding attributes. CrowdStrike Falcon offers an amazing u...
How does Microsoft Defender for Endpoint compare with Crowdstrike Falcon?
The CrowdStrike solution delivers a lot of information about incidents. It has a very light sensor that will never pu...
Is Crowdstrike Falcon better than Trend Micro Deep Security?
I like that Crowdstrike allows me to easily correlate data between my firewalls. What’s most useful for my needs is t...
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Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
CrowdStrike Falcon XDR, CrowdStrike Falcon Threat Intelligence, CrowdStrike Identity Protection, CrowdStrike Falcon Surface, CrowdStrike Falcon Platform
EnCase eDiscovery
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
Information Not Available
Ontario Ministry of Government, Aerospace Company, Chesterfield Police Department
Find out what your peers are saying about CrowdStrike, Microsoft, SentinelOne and others in Endpoint Protection Platform (EPP). Updated: October 2026.
916,582 professionals have used our research since 2012.