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CrowdStrike Falcon vs OpenText EnCase eDiscovery comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Sponsored
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
114
Ranking in other categories
Endpoint Protection Platform (EPP) (4th), Endpoint Detection and Response (EDR) (6th), Extended Detection and Response (XDR) (4th), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (1st)
CrowdStrike Falcon
Average Rating
8.6
Reviews Sentiment
7.3
Number of Reviews
139
Ranking in other categories
Security Information and Event Management (SIEM) (5th), Endpoint Protection Platform (EPP) (2nd), Threat Intelligence Platforms (TIP) (2nd), Endpoint Detection and Response (EDR) (1st), Extended Detection and Response (XDR) (1st), Attack Surface Management (ASM) (2nd), Identity Threat Detection and Response (ITDR) (1st), AI-Powered Cybersecurity Platforms (2nd)
OpenText EnCase eDiscovery
Average Rating
7.8
Reviews Sentiment
7.7
Number of Reviews
8
Ranking in other categories
eDiscovery (8th)
 

Mindshare comparison

Extended Detection and Response (XDR) Mindshare Distribution
ProductMindshare (%)
CrowdStrike Falcon9.3%
SentinelOne Singularity Endpoint5.9%
Wazuh4.9%
Other79.9%
Extended Detection and Response (XDR)
eDiscovery Mindshare Distribution
ProductMindshare (%)
OpenText EnCase eDiscovery3.8%
kCura Relativity5.5%
Microsoft Purview eDiscovery4.8%
Other85.9%
eDiscovery
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
Chetan Bhati - PeerSpot reviewer
Network Security Engineer at Arrow PC Network Pvt Ltd
Cloud-native security has improved real-time threat detection and streamlined daily operations
While CrowdStrike Falcon is strong overall, there are a few areas where it could be improved. First, the user interface can be a bit complex for new users. Sometimes, navigating through different sections and understanding detailed alerts takes time, especially for teams without deep security expertise. The cost is also something to consider, as the features and additional modules can increase pricing, which may be a challenge for smaller teams. Additionally, some integrations with simpler reporting would be helpful. The onboarding process for new users is a bit challenging for beginners to understand all features and workflows in the product. More simplified documentation, step-by-step guides, and real-world examples could help new users get comfortable faster. A structured onboarding or basic training module would be very useful for teams who are new to endpoint security tools. In addition, having more in-product guidance and tooltips within the dashboard could make navigation easier and reduce the learning curve. Overall, improving training resources and onboarding support would make the platform more user-friendly, especially for new users.
Alejandro Stromer - PeerSpot reviewer
Director Consulting SAP OpenText en Entelgy at DCL Consultores EIM SL
A stable and scalable hybrid solution with easy setup
The solution is scalable. It has three levels. You have the presentation area that can be escalated to the balance sheet. You have the back-end area that can be escalated using higher viability to configure more application servers. Also, the area of storage can be increased. We usually cater to enterprise solutions but have small- and medium-sized customers. It starts with 25 users and goes up to 100s and 1000s.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution's most valuable feature is the user interface."
"The most valuable feature of Cortex XDR by Palo Alto Networks is the low consumption of system resources. The solution uses a lot of AI and machine learning."
"Its ability to react to cyber data attacks is awesome. That is pretty much the use of it. What blows your mind is the ability to access your assets remotely and see what is actually going on with them. You can not only see them in a console. You can also react very rapidly to your assets that are compromised."
"Cortex XDR is a very capable solution for protecting large networks and a lot of endpoints. It's very useful because the automation is very high, and if you combine it with the features on Palo Alto firewalls, it provides very strong protection."
"Threat identification and detection are the most valuable features of this solution."
"The solution doesn't need a high level of technical training."
"The ability to kind of stitch everything together and see the actual complete picture is very useful. I guess you'd call it a playbook. Some people call it the forensics analysis of what was happening on particular endpoints when they detected some malicious behavior, and what transpired before that to cause that. It is also very user friendly. The way they have done everything and integrated all the solutions that they've purchased over the years to make it a very seamless, effective product is very good. One thing about Palo Alto is that they take the products or services that they purchase and make them seamless for the end user as compared to some companies that purchase other companies and then just kind of have their products off to the side or keep different interfaces. Palo Alto doesn't do that."
"We use Cortex XDR by Palo Alto Networks for its ability to detect based on behavior rather than simple virus scan to prevent malicious activities."
"The most valuable features of Crowdstrike Falcon XDR are Spotlight and Discovery, they are helpful. Additionally, the console is user-friendly, with fewer false positives than other solutions."
"All the features are beneficial."
"It allows us to determine root cause, do the analysis, a lot quicker."
"My advice to others is this is a good solution that does not require a lot of attention."
"We feel we are using a product that is at the top of the industry."
"The key aspect of CrowdStrike Falcon is its behavioral detection approach."
"The CrowdStrike Falcon agent is very lightweight. Users never complain about their PCs getting stuck and things like that."
"I like the vulnerability assessment and proactive hunting features of CrowdStrike Falcon."
"I like the processing feature on the product because it does everything at once, i.e, indexing, recovery, keyword searches, etc."
"The technical support is excellent."
"Data Recovery: Its ability to repair damaged partitions and uncover hidden partitions from within the tool, and allow further analysis."
"The solution has been quite good, and, overall, the features we need are available to us."
"Using Encase we are able to implement security and also Forensics."
"It is a very useful tool; it is worth buying irrespective of price."
"It indexes much faster, and is more reflexive because of the Enscripts."
"It speeds up the process, so I can meet my deadlines."
 

Cons

"Limited remote connection."
"The deployment is pretty hard."
"However, if you do not have Palo Alto in your environment, you are paying these additional services just for Cortex XDR by Palo Alto Networks, so it is not a cost-effective solution."
"I don't like that they have different types of licenses. For example, if users select a license, they think they will have all the platforms they need to improve their network or security. But after some time, Palo Alto Networks changed their licensing, and some of the features that, for example, were free at the beginning now have a cost. I think the integration can be improved. For example, a lot of tools are just integrated through APIs."
"There's an overall lack of features."
"Cortex XDR by Palo Alto Networks is a very good product, but financially, it is very expensive, so the company should look into that area."
"I recommend adding a data loss prevention (DLP) solution to Cortex XDR by Palo Alto Networks. The inclusion of this feature would allow the application of DLP policies alongside antivirus policies via a single agent and console, making it more competitive as other OEMs often offer DLP solutions as part of their antivirus products."
"The solution should force customers to integrate with network traffic to see the full benefits of XDR."
"I've found that CrowdStrike's technical support could benefit from increased technical expertise."
"The performance could be better. It's a bit slow."
"The support for different OS versions needs improvement because sometimes due to business conditions, updating our OS is impossible."
"There is room for improvement in managing multiple customer IDs."
"I would like CrowdStrike to provide some correlation in the threat analysis, so we can visualize things better."
"Whenever there is a feature release (upgrade) where we push to all the endpoints, it causes something to be blocked without us knowing."
"I have worked with their technical support on several problems that were never fully resolved."
"We can't do scanning audits or device blocking or application control."
"We have come across problems with the end-case. We could not find an email discovery type of module and there was not flexibility with the email."
"Ease of use and learning curve need improvement."
"I suggest that if the mobile phone acquisition is embedded in the Encase law enforcement version, it would be very useful."
"In the past, incident response time for tech support was slow."
"​Sometimes the application can take more time to complete the image processing or fail at the end of the process.​"
"There were minor UI bugs."
"From a customer service standpoint, this is unacceptable."
"The reporting is a bit unreliable. It needs to be better."
 

Pricing and Cost Advice

"In terms of the cost Cortex XDR by Palo Alto Networks is very expensive because we are a Mexican company and when you translate dollars to pesos the cost is very high. The solution is very expensive for Mexican companies. I understand that they have international prices, but I do not think it offsets the price enough for many companies in countries, such as Mexico. The amount it is reduced is not a massive percentage."
"The pricing is okay, although direct support can be expensive."
"I am using the Community edition."
"The solution is expensive. It's pricing is on a yearly-basis."
"The price is on the higher side, but it's okay."
"If one wishes to work with another team or large number of users at a future point, he must purchase a license for them."
"I feel it is fairly priced."
"It's way too expensive, but security is expensive. You pay for your licensing, and then you pay for someone to monitor the stuff."
"It is expensive compared to SentinelOne, but as the market leader, it is worth it."
"The licensing model is straightforward. We choose the features we want and we then can download the package we want."
"CrowdStrike Falcon is one of the more expensive endpoint solutions on the market."
"This solution has a very competitive price."
"CrowdStrike Falcon's price is good."
"The pricing will depend upon your volume of usage."
"I do not have experience with the cost or licensing of the product."
"The price of CrowdStrike Falcon is expensive and should be reduced."
"​The product is affordable and user-friendly.​"
"We have a license. And, we found the cost high. We contacted them and talked to them about the ratio of the US dollar versus the Indian rupee and then we came to a solution."
"We have a license. And, we found the cost high. We contacted them and talked to them about the ratio of the US dollar versus the Indian rupee and then we came to a solution."
"EnCase is an affordable solution."
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Top Industries

By visitors reading reviews
Construction Company
12%
Financial Services Firm
11%
Manufacturing Company
10%
Outsourcing Company
9%
Financial Services Firm
11%
Manufacturing Company
10%
Computer Software Company
9%
Government
5%
Performing Arts
9%
Construction Company
9%
Outsourcing Company
9%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business46
Midsize Enterprise21
Large Enterprise54
By reviewers
Company SizeCount
Small Business55
Midsize Enterprise33
Large Enterprise63
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise2
Large Enterprise3
 

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One
Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. ...
Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions th...
How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...
How does Crowdstrike Falcon compare with Darktrace?
Both of these products perform similarly and have many outstanding attributes. CrowdStrike Falcon offers an amazing u...
How does Microsoft Defender for Endpoint compare with Crowdstrike Falcon?
The CrowdStrike solution delivers a lot of information about incidents. It has a very light sensor that will never pu...
Is Crowdstrike Falcon better than Trend Micro Deep Security?
I like that Crowdstrike allows me to easily correlate data between my firewalls. What’s most useful for my needs is t...
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Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
CrowdStrike Falcon XDR, CrowdStrike Falcon Threat Intelligence, CrowdStrike Identity Protection, CrowdStrike Falcon Surface, CrowdStrike Falcon Platform
EnCase eDiscovery
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
Information Not Available
Ontario Ministry of Government, Aerospace Company, Chesterfield Police Department
Find out what your peers are saying about CrowdStrike, SentinelOne, TrendAI and others in Extended Detection and Response (XDR). Updated: July 2026.
906,852 professionals have used our research since 2012.