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CrowdStrike Falcon vs OpenText EnCase eDiscovery comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Sponsored
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
117
Ranking in other categories
Endpoint Protection Platform (EPP) (4th), Endpoint Detection and Response (EDR) (5th), Extended Detection and Response (XDR) (4th), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (1st)
CrowdStrike Falcon
Average Rating
8.8
Reviews Sentiment
7.2
Number of Reviews
176
Ranking in other categories
Endpoint Protection Platform (EPP) (3rd), Endpoint Detection and Response (EDR) (2nd)
OpenText EnCase eDiscovery
Average Rating
7.8
Reviews Sentiment
7.7
Number of Reviews
8
Ranking in other categories
eDiscovery (8th)
 

Mindshare comparison

Endpoint Protection Platform (EPP) Mindshare Distribution
ProductMindshare (%)
CrowdStrike Falcon5.7%
Microsoft Defender for Endpoint6.5%
SentinelOne Singularity Endpoint4.5%
Other83.3%
Endpoint Protection Platform (EPP)
eDiscovery Mindshare Distribution
ProductMindshare (%)
OpenText EnCase eDiscovery3.9%
kCura Relativity5.2%
Commvault Cloud4.7%
Other86.2%
eDiscovery
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
JW
Senior Security Engineer at a financial services firm with 10,001+ employees
Centralized endpoint protection has strengthened compliance and accelerated incident response
There are a number of areas that I only touch a handful of times, but when I get in there, I realize why I don't do that. The main area would be within the support area. The support bot is not really as smart as you would expect it, especially in this day and age of LLM and other capabilities that I know CrowdStrike Falcon is already capable of doing. Additionally, I would appreciate a little bit more easy to read insights of some of the dashboards or maybe manipulation of the dashboards. It is still a little cumbersome to build custom dashboards and it's not as intuitive as you would think. Documentation is abysmal and needs to be improved dramatically. I know that there's a big effort to do this, however, even the new effort is honestly worse than it was before. Those are definitely major areas of improvement, just more in the usability of the features.
Alejandro Stromer - PeerSpot reviewer
Director Consulting SAP OpenText en Entelgy at DCL Consultores EIM SL
A stable and scalable hybrid solution with easy setup
The solution is scalable. It has three levels. You have the presentation area that can be escalated to the balance sheet. You have the back-end area that can be escalated using higher viability to configure more application servers. Also, the area of storage can be increased. We usually cater to enterprise solutions but have small- and medium-sized customers. It starts with 25 users and goes up to 100s and 1000s.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We switched because there were a lot of added features with Palo Alto that Check Point didn't have, and it was an upgrade for us."
"It's very stable. I've never experienced downtime for the ASM console or ASM core."
"The solution doesn't need a high level of technical training."
"It has a higher cost than other solutions, like CrowdStrike or Microsoft’s EDR tools, but it reduces the cost of our operations because it’s a new generation antivirus tool."
"I generally believe that Cortex XDR by Palo Alto Networks is probably the best in the market right now."
"It collects and caches and the knowledge of machine learning from different customers to take to the cloud, it makes it better to use for everybody, it allows for quick learning and updates and can, therefore, offer zero-day malware security, and this sharing of metadata helps make the solution very safe."
"Its ability to react to cyber data attacks is awesome."
"There has been a significant reduction of approximately 70% to 80% in our internal MTTR and MTTD metrics, now around five to eight minutes whereas previously it was hours, which has helped tremendously."
"Using CrowdStrike Falcon has changed the way my security team detects, investigates, and responds to threats."
"CrowdStrike's advantage is that the agent is light, so it doesn't require many resources on the machines, it's easy to install, and the results are useful to the organization."
"Everything we've done with CrowdStrike is due to Arctic Wolf. We don't even need to get alerts from CrowdStrike anymore. It'll send those to Arctic Wolf, and then Arctic Wolf analyzes those and let us know if there's a major issue."
"Because it is security product and acts like an AIML smart product, not merely based on daily/weekly updates and signatures."
"From what we have seen, it is very scalable. We have recently acquired a company where someone had a ransomware attack when we joined networks. Within the course of just a few days, we were able to easily get CrowdStrike rolled out to about 300 machines. That also included the removal of that company's legacy anti-malware tool."
"I am very happy with CrowdStrike Falcon because it does not use a lot of resources in the endpoint, it's a lightweight solution."
"I like its detection capabilities, number one."
"The most useful feature is that we do not need to install or keep signature files. Regular scanning that consumes a lot of computer resources is not needed."
"The most important feature we've found is the Enscripts, as it allows me to customize the scripts and deploy them as and how I need them, for example to segregate and index files efficiently."
"The solution is very stable."
"The most important feature we've found is the Enscripts. That is one powerful feature that I, personally, love to use."
"Image creation and image analysis in one program, basically for ease of use."
"I like the processing feature on the product because it does everything at once, i.e, indexing, recovery, keyword searches, etc."
"The solution has been quite good, and, overall, the features we need are available to us."
"The technical support is excellent."
"Using Encase we are able to implement security and also Forensics."
 

Cons

"Based on our experience so far, its implementation is quite complex."
"I recommend adding a data loss prevention (DLP) solution to Cortex XDR by Palo Alto Networks. The inclusion of this feature would allow the application of DLP policies alongside antivirus policies via a single agent and console, making it more competitive as other OEMs often offer DLP solutions as part of their antivirus products."
"Product might have some bugs."
"Cortex does not offer an on-premises solution. However, some customers would prefer not to be on the cloud. It would be ideal if it could offer something on-prem as well."
"The product's pricing could be better."
"I feel that it should not be a licensed activity because a feature should allow us to see applications running on end devices."
"It takes time to scan the servers and devices."
"The solution should enhance the ADR and reporting."
"There are a lot of open integrations, but they are external factors that cause dependencies on the integrator, not really on CrowdStrike, so it's a bit of a challenge as there is no comprehensive solution."
"Support, particularly related to after-sales and after deployment, could be improved a bit. If you need to connect to support, it takes at least a day to reach the support team and get a proper reply."
"The dashboard does not have the facility to export the reports in a PDF format, which I can quickly share with internal stakeholders."
"When comparing to Microsoft, CrowdStrike Falcon is more expensive."
"Currently, I do not see any tangible benefits from CrowdStrike regarding incident improvement time, response time, or cost saving."
"The solution could improve the policies themselves. It would be helpful if there were cost-cutting measures."
"It would be nice if they did have some sort of Active Directory tie-in, whether that be Azure or on-prem. Sometimes, it is difficult for us to determine if we are missing any endpoints or servers in CrowdStrike. We honestly don't have a great inventory, but it would be nice if CrowdStrike had a way to say this is everything in your environment, Active Directory-wise, and this is what doesn't have sensors. They try to do that now with a function that they have built-in, but I have been unsuccessful in having it help us identify what needs a sensor. So, better visibility of what doesn't have a sensor in our environment would be helpful."
"The solution could improve by providing more types of reports because it's in the detection span you cannot re-export anything. If it could be exported to a CSV file directly there it would help a lot. I currently need to do this by API to get what I need."
"Ease of use and learning curve need improvement."
"I would like to see a capability to ingest and absorb more data. That would be really good. It currently is lacking this function."
"The reporting is a bit unreliable. It needs to be better."
"I suggest that if the mobile phone acquisition is embedded in the Encase law enforcement version, it would be very useful."
"We have come across problems with the end-case. We could not find an email discovery type of module and there was not flexibility with the email."
"In the past, incident response time for tech support was slow."
"​Sometimes the application can take more time to complete the image processing or fail at the end of the process.​"
"From a customer service standpoint, this is unacceptable."
 

Pricing and Cost Advice

"Every customer has to pay for a license because it doesn't work with what you get from a managed services provider."
"When we first bought it, it was a bit expensive, but it was worth it. The licensing was straightforward."
"I don't like that they have different types of licenses."
"Cortex XDR’s pricing is very reasonable."
"I feel it is fairly priced."
"The pricing is okay, although direct support can be expensive."
"The tool's price is moderate."
"It is cost-effective compared to similar solutions. It fits for the small businesses through to the big businesses."
"Crowdstrike Falcon is relatively cheap."
"Our licensing fees were between $50,000 and $60,000 per year, which was pretty expensive for a small business."
"The pricing and licensing are fairly good. It is definitely not a cheap product, but I have felt that it is worth the money that we spent. So, we have discussed it in the past, and were like, "Yes, it is probably pricier than some other solutions, but we also feel they really are the leader. We are very comfortable with their level of expertise. So, it's kind of worth the price that we pay.""
"We have a yearly subscription and find the price to be good. I'd give it a rating of four out of five for price, we got a good discount."
"While CrowdStrike Falcon offers significant security benefits, its high price point might make it prohibitively expensive for many small and medium-sized businesses, including companies like ours."
"It is an expensive product, but I think it is well worth the investment."
"The cost is usually a challenge in the industry. I think we pay around sixty-eight dollars."
"The pricing is good and there are no costs in addition to the standard licensing fees."
"​The product is affordable and user-friendly.​"
"We have a license. And, we found the cost high. We contacted them and talked to them about the ratio of the US dollar versus the Indian rupee and then we came to a solution."
"We have a license. And, we found the cost high. We contacted them and talked to them about the ratio of the US dollar versus the Indian rupee and then we came to a solution."
"EnCase is an affordable solution."
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Top Industries

By visitors reading reviews
Outsourcing Company
12%
Construction Company
11%
Comms Service Provider
11%
Financial Services Firm
10%
Financial Services Firm
10%
Manufacturing Company
9%
Computer Software Company
8%
Outsourcing Company
8%
Outsourcing Company
12%
Construction Company
10%
Performing Arts
8%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business47
Midsize Enterprise21
Large Enterprise54
By reviewers
Company SizeCount
Small Business58
Midsize Enterprise46
Large Enterprise84
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise2
Large Enterprise3
 

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One
Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. ...
Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions th...
How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...
How does Crowdstrike Falcon compare with Darktrace?
Both of these products perform similarly and have many outstanding attributes. CrowdStrike Falcon offers an amazing u...
How does Microsoft Defender for Endpoint compare with Crowdstrike Falcon?
The CrowdStrike solution delivers a lot of information about incidents. It has a very light sensor that will never pu...
Is Crowdstrike Falcon better than Trend Micro Deep Security?
I like that Crowdstrike allows me to easily correlate data between my firewalls. What’s most useful for my needs is t...
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Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
CrowdStrike Falcon XDR, CrowdStrike Falcon Threat Intelligence, CrowdStrike Identity Protection, CrowdStrike Falcon Surface, CrowdStrike Falcon Platform
EnCase eDiscovery
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
Information Not Available
Ontario Ministry of Government, Aerospace Company, Chesterfield Police Department
Find out what your peers are saying about Microsoft, SentinelOne, CrowdStrike and others in Endpoint Protection Platform (EPP). Updated: August 2026.
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