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CrowdStrike Falcon vs OpenText EnCase eDiscovery comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Sponsored
Average Rating
8.6
Reviews Sentiment
6.7
Number of Reviews
122
Ranking in other categories
Endpoint Protection Platform (EPP) (4th), Endpoint Detection and Response (EDR) (5th), Extended Detection and Response (XDR) (3rd), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (1st)
CrowdStrike Falcon
Average Rating
8.8
Reviews Sentiment
7.0
Number of Reviews
204
Ranking in other categories
Endpoint Protection Platform (EPP) (3rd), Endpoint Detection and Response (EDR) (1st)
OpenText EnCase eDiscovery
Average Rating
7.8
Reviews Sentiment
7.7
Number of Reviews
8
Ranking in other categories
eDiscovery (8th)
 

Mindshare comparison

Endpoint Protection Platform (EPP) Mindshare Distribution
ProductMindshare (%)
CrowdStrike Falcon5.5%
Microsoft Defender for Endpoint6.4%
SentinelOne Singularity Endpoint4.4%
Other83.7%
Endpoint Protection Platform (EPP)
eDiscovery Mindshare Distribution
ProductMindshare (%)
OpenText EnCase eDiscovery4.6%
Commvault Cloud5.6%
kCura Relativity5.2%
Other84.6%
eDiscovery
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
JW
Senior Security Engineer at a financial services firm with 10,001+ employees
Centralized endpoint protection has strengthened compliance and accelerated incident response
There are a number of areas that I only touch a handful of times, but when I get in there, I realize why I don't do that. The main area would be within the support area. The support bot is not really as smart as you would expect it, especially in this day and age of LLM and other capabilities that I know CrowdStrike Falcon is already capable of doing. Additionally, I would appreciate a little bit more easy to read insights of some of the dashboards or maybe manipulation of the dashboards. It is still a little cumbersome to build custom dashboards and it's not as intuitive as you would think. Documentation is abysmal and needs to be improved dramatically. I know that there's a big effort to do this, however, even the new effort is honestly worse than it was before. Those are definitely major areas of improvement, just more in the usability of the features.
Alejandro Stromer - PeerSpot reviewer
Director Consulting SAP OpenText en Entelgy at DCL Consultores EIM SL
A stable and scalable hybrid solution with easy setup
The solution is scalable. It has three levels. You have the presentation area that can be escalated to the balance sheet. You have the back-end area that can be escalated using higher viability to configure more application servers. Also, the area of storage can be increased. We usually cater to enterprise solutions but have small- and medium-sized customers. It starts with 25 users and goes up to 100s and 1000s.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution allows control over the user and his machine through Cortex XDR security policies."
"Cortex is a very good total solution on the endpoints."
"Their XDR agent and their behavioral indicators of compromise (BIOC) are pretty nice. Their managed threat hunting is also pretty nice. They also have WildFire, which is a service for actively looking for malware. It's quite useful."
"The initial setup is pretty easy."
"But overall, when we speak about security and protection, they are one of the top providers."
"On a scale from one to ten, I would rate Cortex XDR by Palo Alto Networks a nine."
"The level of security I get for my endpoints and servers is extremely valuable."
"The information the dashboard provides is very clear."
"It does everything that it claims, making our life significantly easier."
"Everything we've done with CrowdStrike is due to Arctic Wolf. We don't even need to get alerts from CrowdStrike anymore. It'll send those to Arctic Wolf, and then Arctic Wolf analyzes those and let us know if there's a major issue."
"One of the most valuable features of CrowdStrike Falcon is when there are upgrades there are no additional fees."
"Where previous incidents that CrowdStrike Falcon has now stopped used to take anywhere from two to five hours to get contained and remediated, now they are prevented."
"Using CrowdStrike Falcon has changed the way my security team detects, investigates, and responds to threats by making it much more granular."
"We are happy with CloudStrike's ease of use and touch notification."
"It allows us to determine root cause, do the analysis, a lot quicker."
"It helps us to identify the threats according to the behavior of any process that is running on any particular system. It helps immensely to identify any malicious behavior on any endpoints."
"Image creation and image analysis in one program, basically for ease of use."
"It speeds up the process, so I can meet my deadlines."
"It indexes much faster, and is more reflexive because of the Enscripts."
"It is a very useful tool; it is worth buying irrespective of price."
"The solution has been quite good, and, overall, the features we need are available to us."
"The most important feature we've found is the Enscripts. That is one powerful feature that I, personally, love to use."
"The solution is very stable."
"Data Recovery: Its ability to repair damaged partitions and uncover hidden partitions from within the tool, and allow further analysis."
 

Cons

"The GUI could be improved."
"Data privacy is a matter of concern. You have to be careful with data privacy, it can be sensitive and Cortex can have most of your access."
"The tool needs to be improved in terms of integration and interface."
"It tends to do 99.9% of things. The only thing I'd like is single sign-on authentication into their cloud platform so that my users can be properly authenticated against it."
"For working with the solution, you only really need a web browser, however, we've found that working on Chrome, for example, is horrible."
"Currently, we are monitoring all USB drives and ports but we would like to improve our device control capabilities."
"In general, the price could be more competitive."
"There is also no recovery feature; if some endpoint is under attack there must be the possibility of recovering it or restoring it to a normal state."
"CrowdStrike Falcon is pretty accurate and reliable, but the only part where we lack visibility is whether the endpoint has started reporting or is not reporting."
"CrowdStrike Falcon could improve the EDR functionality. Once the functionality of the solution improves, it will be even better in the market and able to compete with Carbon Black."
"We encounter occasional issues, such as when disabling network access for a host that uses CrowdStrike."
"The skillsets needed to run CrowdStrike Falcon are extensive if you want to get the most value out of the tool."
"I have made several attempts to use artificial intelligence within CrowdStrike Falcon, specifically Charlotte, but since it has not given me good results, I have not continued using it."
"The console is a little cluttered and at times, finding what you're looking for is not intuitive."
"CrowdStrike Falcon could improve if it became an XDR. When we look only to an end-point, we lost the context of the environment. I know it's another line of design of the product. However, if CrowdStrike becomes an XDR, it could be very good."
"This solution is relatively expensive."
"Ease of use and learning curve need improvement."
"There were minor UI bugs."
"From a customer service standpoint, this is unacceptable."
"In the past, incident response time for tech support was slow."
"​Sometimes the application can take more time to complete the image processing or fail at the end of the process.​"
"We have come across problems with the end-case. We could not find an email discovery type of module and there was not flexibility with the email."
"The reporting is a bit unreliable. It needs to be better."
"I suggest that if the mobile phone acquisition is embedded in the Encase law enforcement version, it would be very useful."
 

Pricing and Cost Advice

"It has a yearly renewal."
"Cortex XDR by Palo Alto Networks is an expensive solution."
"I don't have any issues with the pricing. We are satisfied with the price."
"It has a higher cost than other solutions, like CrowdStrike or Microsoft’s EDR tools, but it reduces the cost of our operations because it’s a new generation antivirus tool."
"It's about $55 per license on a yearly basis."
"If one wishes to work with another team or large number of users at a future point, he must purchase a license for them."
"Cortex XDR by Palo Alto Networks is quite an expensive solution."
"It's the most expensive solution, but features-wise, it's quite strong. It's very good for protection, so the results are very good in the case of protection. I would rate it a two out of ten in terms of pricing."
"The pricing will depend upon your volume of usage."
"I would like them to further reduce the price, because it is quite pricey at the moment."
"I am not aware of the price, but I believe that it is among the most expensive XDRs out there. Of course, this is dependent on the features you choose. Depending on the features, the price might increase."
"Purchasing the product through the AWS Marketplace is just a click away. Since we were using the on-premise version of the product, we continued on the cloud by purchasing it through the AWS Marketplace."
"The more endpoints an organization adds the cheaper the cost."
"Years ago, when we bought CrowdStrike, you got everything it had. I was a little concerned when they broke this out into a la carte modules where you can buy EDR, Spotlight, etc., picking and choosing off the menu. I was a little worried that the solution would get watered down. However, I realized in my previous organization when we had the full suite that there were a bunch of features in it that we didn't have time to operationalize. So, I warmed up to it. I get the whole, "Look, you can pick and choose. Okay, everybody buys a steak, but do you want mashed potatoes, or do you want lobster mac and cheese?" So, you can pick the sides that you want, so you can buy the solution that you want and operationalize versus paying a lot of money and getting a bunch of things, but not using 60 percent of the tools in the box."
"The price is fixed with no room for negotiation."
"We have a yearly subscription and find the price to be good. I'd give it a rating of four out of five for price, we got a good discount."
"​The product is affordable and user-friendly.​"
"We have a license. And, we found the cost high. We contacted them and talked to them about the ratio of the US dollar versus the Indian rupee and then we came to a solution."
"EnCase is an affordable solution."
"We have a license. And, we found the cost high. We contacted them and talked to them about the ratio of the US dollar versus the Indian rupee and then we came to a solution."
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Top Industries

By visitors reading reviews
Comms Service Provider
14%
Outsourcing Company
12%
Construction Company
10%
Manufacturing Company
10%
Financial Services Firm
10%
Outsourcing Company
10%
Manufacturing Company
10%
Computer Software Company
7%
Outsourcing Company
13%
Construction Company
8%
Performing Arts
8%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business50
Midsize Enterprise21
Large Enterprise57
By reviewers
Company SizeCount
Small Business62
Midsize Enterprise53
Large Enterprise104
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise2
Large Enterprise3
 

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One
Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. ...
Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions th...
How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...
How does Crowdstrike Falcon compare with Darktrace?
Both of these products perform similarly and have many outstanding attributes. CrowdStrike Falcon offers an amazing u...
How does Microsoft Defender for Endpoint compare with Crowdstrike Falcon?
The CrowdStrike solution delivers a lot of information about incidents. It has a very light sensor that will never pu...
Is Crowdstrike Falcon better than Trend Micro Deep Security?
I like that Crowdstrike allows me to easily correlate data between my firewalls. What’s most useful for my needs is t...
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Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
CrowdStrike Falcon XDR, CrowdStrike Falcon Threat Intelligence, CrowdStrike Identity Protection, CrowdStrike Falcon Surface, CrowdStrike Falcon Platform
EnCase eDiscovery
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
Information Not Available
Ontario Ministry of Government, Aerospace Company, Chesterfield Police Department
Find out what your peers are saying about SentinelOne, Microsoft, CrowdStrike and others in Endpoint Protection Platform (EPP). Updated: October 2026.
921,523 professionals have used our research since 2012.