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BigFix vs OpenText EnCase eDiscovery comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Sponsored
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
110
Ranking in other categories
Endpoint Protection Platform (EPP) (4th), Endpoint Detection and Response (EDR) (6th), Extended Detection and Response (XDR) (5th), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (1st)
BigFix
Average Rating
8.6
Reviews Sentiment
6.3
Number of Reviews
99
Ranking in other categories
Configuration Management (9th), Endpoint Protection Platform (EPP) (29th), Patch Management (8th), Unified Endpoint Management (UEM) (9th)
OpenText EnCase eDiscovery
Average Rating
7.8
Reviews Sentiment
7.7
Number of Reviews
8
Ranking in other categories
eDiscovery (9th)
 

Mindshare comparison

Endpoint Protection Platform (EPP) Mindshare Distribution
ProductMindshare (%)
BigFix1.6%
Microsoft Defender for Endpoint7.0%
CrowdStrike Falcon6.2%
Other85.2%
Endpoint Protection Platform (EPP)
eDiscovery Mindshare Distribution
ProductMindshare (%)
OpenText EnCase eDiscovery3.7%
Microsoft Purview eDiscovery5.9%
kCura Relativity5.8%
Other84.6%
eDiscovery
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
AM
RPA Developer at Hexaware Technologies Limited
Successfully manage endpoint security and compliance while facing integration challenges
I have not come across any difficulties. I integrated it with ILMT (IBM License Metric Tool). It lets us identify all software being used in my organization with BigFix. It provides input of all types of software being used, including details and information about hardware specifications. I am more involved in software licensing and procurement, so I utilize this tool for procuring more licenses if needed for our company. After integration, we get different dashboards showcasing our IBM infrastructure, highlighting various issues in our environment that we can mitigate. I recommend BigFix to others. I rate BigFix a seven out of ten.
Alejandro Stromer - PeerSpot reviewer
Director Consulting SAP OpenText en Entelgy at DCL Consultores EIM SL
A stable and scalable hybrid solution with easy setup
The solution is scalable. It has three levels. You have the presentation area that can be escalated to the balance sheet. You have the back-end area that can be escalated using higher viability to configure more application servers. Also, the area of storage can be increased. We usually cater to enterprise solutions but have small- and medium-sized customers. It starts with 25 users and goes up to 100s and 1000s.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We have a complete overview of all our PCs and it's very easy to handle and to use the interface."
"It is a simple platform to use."
"The product's most valuable features are massive user and feature intelligence exploit detection."
"The integrations are out-of-the-box, as are the playbooks."
"The information the dashboard provides is very clear."
"The most valuable features of this product are the management capabilities, which allow an IT organization to get quite a good picture of attempted cyber attacks, and its out-of-the-box investigation capabilities."
"When the pandemic started, Palo Alto came up with many solutions, which helped with the quick shift from on-premises to the cloud."
"They did what they said, and this solution could apply to any scenario."
"IBM BigFix is one of the easiest client management tools to install."
"BigFix has always been easier to use when managing servers, especially when you deal with so many servers. We have 7,000. That's a lot of services to manage, and it's convenient to patch them all at once."
"For me, BigFix is my virtual operator, and the capabilities BigFix actually brings to our servers to do everything."
"Scalability is also really great."
"It has one central location to manage all the different platforms that we have such as desktop, Windows Servers, Linux Server, Solaris, AIX and zLinux, and it's great to be able to manage them all from one central location."
"The best feature of BigFix is its multi-platform support."
"It has improved my organization because we can automate a lot of tasks; we went from manually patching machines or doing our best and having very little visibility into it to us being able to set it and forget it and getting really good results on first-pass patching."
"The product is less costly when compared to other solutions, and this is a good solid solution for what we have paid."
"The most important feature we've found is the Enscripts, as it allows me to customize the scripts and deploy them as and how I need them, for example to segregate and index files efficiently."
"Using Encase we are able to implement security and also Forensics."
"The solution is very stable."
"Data Recovery: Its ability to repair damaged partitions and uncover hidden partitions from within the tool, and allow further analysis."
"It is a very useful tool; it is worth buying irrespective of price."
"Image creation and image analysis in one program, basically for ease of use."
"The most important feature we've found is the Enscripts. That is one powerful feature that I, personally, love to use."
"I like the processing feature on the product because it does everything at once, i.e, indexing, recovery, keyword searches, etc."
 

Cons

"The technical support is not very good. I find the process difficult."
"It should support more mobile operating systems. That is one of the cons of their infrastructure right now."
"We would also like to have advanced tech protection and email scanning."
"Currently, if you use Palo Alto endpoint protection as the only solution it's very complicated to remove pre-existing threats."
"They have the worst support, as a company, that I have ever worked with, as they are difficult to get a hold of and keep on the phone."
"Previously, the endpoint would leave the environment, not being on our VPN, essentially unable to interact with the server to upload files. It was unable to retrieve new file verdicts. It was using a thing called "local analysis" to determine if something was a malicious file or not. There was no dynamic analysis."
"When it comes to core analysis and security analysis, Cortex needs to provide more information."
"The server sometimes stops continuously to check things so it would be helpful to receive access updates or technical reasons."
"While performing integration, we face many issues with IBM solution. We need detailed information about those issues that can help users to mitigate them."
"We would like to see more of the extended reporting feature."
"Around the scalability concern, I would like to see the ability to run teamed, clustered, or hierarchical root servers in order to provide a more robust, high availability system. The single monolithic root server model does somewhat bother me."
"License management isn't quite as easy as it should be to deal with the licensing. You need to take the server down to import the new licenses which I find to be annoying."
"I want to see a solution for being able to deploy automated software to a Mac running OS X 10.13, something that's going to deal with kernel exceptions and answering prompts for user permissions for data folders and whatnot."
"We are looking for better images for third-party operations like article databases, for example, other article application servers, and the SAP applications."
"There is no support for patch management on SLES on IBM pSeries (only the Intel platform is supported)."
"There is no support for patch management on SLES on IBM pSeries (only the Intel platform is supported)."
"I would like to see a capability to ingest and absorb more data. That would be really good. It currently is lacking this function."
"In the past, incident response time for tech support was slow."
"Sometimes the application can take more time to complete the image processing or fail at the end of the process."
"We have come across problems with the end-case. We could not find an email discovery type of module and there was not flexibility with the email."
"​Sometimes the application can take more time to complete the image processing or fail at the end of the process.​"
"I suggest that if the mobile phone acquisition is embedded in the Encase law enforcement version, it would be very useful."
"I would like to see a capability to ingest and absorb more data. That would be really good. It currently is lacking this function."
"This is not the program I would suggest for a newbie using to learn. It is just too expensive for the full experience, and the student versions, while very good, are just for that, students."
 

Pricing and Cost Advice

"Our license will require renewal in August, after which the maintenance will continue as usual."
"The price of the product is not very economical."
"Compared to CrowdStrike, Cortex XDR is an expensive solution."
"The cost of Cortex XDR by Palo Alto Networks is $55 to $90 USD per endpoint per month."
"Cortex XDR's pricing is ok."
"I am using the Community edition."
"It's way too expensive, but security is expensive. You pay for your licensing, and then you pay for someone to monitor the stuff."
"Cortex XDR is a costly solution."
"On a scale from one to ten, where one is expensive and ten is cheap, I rate the solution's pricing one out of ten."
"The price of BigFix is better than the solutions. You are able to pay monthly or annually. There are not any hidden costs with BigFix. There is an additional cost for the SQL database."
"You get what we call the Platform Edition, which you get for free. The patch service is maybe $0.50 per workstation per month. Then there's the basic server cost, which is about $1.50 per server per month. You also get into Lifecycle which does power management, OSD remote control, and those types of things, and that might be about 10 times the price - which works out to about $13 per server and, maybe $5 per workstation per month."
"Its price is very reasonable."
"The cost is slightly high."
"It is too costly. It is one of the best tools, but because of pricing, not all clients support it. Its licensing is on a yearly basis."
"The price of the solution is high. There are not any additional fees from the standard license."
"The tool's price continues to go up. The cost per endpoint can vary, ranging from approximately 30 to 80 dollars per year. Compared to other products, pricing is in the middle. You need to buy an additional database license, but most users already have it."
"We have a license. And, we found the cost high. We contacted them and talked to them about the ratio of the US dollar versus the Indian rupee and then we came to a solution."
"We have a license. And, we found the cost high. We contacted them and talked to them about the ratio of the US dollar versus the Indian rupee and then we came to a solution."
"​The product is affordable and user-friendly.​"
"EnCase is an affordable solution."
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Top Industries

By visitors reading reviews
Financial Services Firm
12%
Construction Company
12%
Comms Service Provider
8%
Manufacturing Company
8%
Financial Services Firm
13%
Manufacturing Company
9%
Government
8%
Computer Software Company
6%
Performing Arts
12%
Financial Services Firm
8%
Government
7%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business45
Midsize Enterprise21
Large Enterprise48
By reviewers
Company SizeCount
Small Business30
Midsize Enterprise12
Large Enterprise67
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise2
Large Enterprise3
 

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One
Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. ...
Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions th...
How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...
What is your experience regarding pricing and costs for BigFix?
The pricing is pretty good and now follows a subscription model similar to other major software solutions, making it ...
What needs improvement with BigFix?
I have concerns about BigFix's pricing, which I find to be slightly on the higher side. While it may not be the most ...
What is your primary use case for BigFix?
I have been working at Tech Data for the last 12 plus years.
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Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
Tivoli Endpoint Manager
EnCase eDiscovery
 

Interactive Demo

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Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
US Foods, Penn State, St Vincent's Health US Foods, Sabadell Bank, SunTrust, Australia Sydney, Stemac, Capgemini, WNS Global Services, Jebsen & Jessen, CenterBeam, Strauss, Christian Hospital Centre, Brit Insurance, Career Education Corporation
Ontario Ministry of Government, Aerospace Company, Chesterfield Police Department
Find out what your peers are saying about BigFix vs. OpenText EnCase eDiscovery and other solutions. Updated: January 2020.
892,943 professionals have used our research since 2012.