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BigFix vs OpenText EnCase eDiscovery comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Sponsored
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
108
Ranking in other categories
Endpoint Protection Platform (EPP) (5th), Endpoint Detection and Response (EDR) (7th), Extended Detection and Response (XDR) (6th), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (2nd)
BigFix
Average Rating
8.6
Reviews Sentiment
6.3
Number of Reviews
99
Ranking in other categories
Configuration Management (9th), Endpoint Protection Platform (EPP) (33rd), Patch Management (8th), Unified Endpoint Management (UEM) (9th)
OpenText EnCase eDiscovery
Average Rating
7.8
Reviews Sentiment
7.7
Number of Reviews
8
Ranking in other categories
eDiscovery (12th)
 

Mindshare comparison

Endpoint Protection Platform (EPP) Mindshare Distribution
ProductMindshare (%)
BigFix1.1%
Microsoft Defender for Endpoint7.8%
CrowdStrike Falcon6.6%
Other84.5%
Endpoint Protection Platform (EPP)
eDiscovery Mindshare Distribution
ProductMindshare (%)
OpenText EnCase eDiscovery3.1%
Microsoft Purview eDiscovery9.0%
kCura Relativity5.8%
Other82.1%
eDiscovery
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
AM
RPA Developer at Hexaware Technologies Limited
Successfully manage endpoint security and compliance while facing integration challenges
I have not come across any difficulties. I integrated it with ILMT (IBM License Metric Tool). It lets us identify all software being used in my organization with BigFix. It provides input of all types of software being used, including details and information about hardware specifications. I am more involved in software licensing and procurement, so I utilize this tool for procuring more licenses if needed for our company. After integration, we get different dashboards showcasing our IBM infrastructure, highlighting various issues in our environment that we can mitigate. I recommend BigFix to others. I rate BigFix a seven out of ten.
Alejandro Stromer - PeerSpot reviewer
Director Consulting SAP OpenText en Entelgy at DCL Consultores EIM SL
A stable and scalable hybrid solution with easy setup
The solution is scalable. It has three levels. You have the presentation area that can be escalated to the balance sheet. You have the back-end area that can be escalated using higher viability to configure more application servers. Also, the area of storage can be increased. We usually cater to enterprise solutions but have small- and medium-sized customers. It starts with 25 users and goes up to 100s and 1000s.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Traps has drastically reduced our endpoint attack surface via advanced detection capabilities, sandboxing of never before seen programs, and by drastically limiting where executables can launch in the first place."
"I recommend this solution to others because it is easy to manage, reliable, and overall good to use."
"Cortex XDR by Palo Alto Networks has helped lighten the load of our security analysts because it was the major tool that we were using and the one we utilized most."
"We have a complete overview of all our PCs and it's very easy to handle and to use the interface. It has a lot of benefits for us."
"It collects and caches and the knowledge of machine learning from different customers to take to the cloud. It makes it better to use for everybody. It allows for quick learning and updates and can, therefore, offer zero-day malware security. This sharing of metadata helps make the solution very safe."
"After installing this solution, it identified, blocked, and provided the complete attack chain, which was very helpful."
"The multi-layered approach to the product gives you confidence that it will stop exploits, ransomware, worms, or viruses from compromising endpoints, essentially providing peace of mind."
"Cortex XDR by Palo Alto Networks should be a stable solution."
"We are able to use BigFix through API connections to automate and reduce resources and time. The product's been great for us. It's increased the security posture ten-fold and it's increased our visibility across our endpoints enormously."
"The most valuable feature is the patching, as it's much more flexible than SCCM with better cross-platform support and more options for what we can do."
"The most valuable feature of BigFix is the reporting tool and patching Windows."
"The product is less costly when compared to other solutions, and this is a good solid solution for what we have paid."
"I would advise someone considering this product to go for it, as it is easy to use, cheaper than the value, and there is tons and tons of support from the BigFix community, with almost every challenge having someone who has encountered it and providing a solution right away."
"BigFix helped us to identify the compliance of devices and has also improved the way that we manage our software inventory for reporting to vendors."
"Patch management, because it very much improved the patch compliance and has the capability to manage Windows and non-Windows clients."
"Pre-packaged support for many third-party applications such as Adobe, Google, Mozilla, Sun (Java), WinZip, and others."
"The solution has been quite good, and, overall, the features we need are available to us."
"The most important feature we've found is the Enscripts, as it allows me to customize the scripts and deploy them as and how I need them, for example to segregate and index files efficiently."
"Using Encase we are able to implement security and also Forensics."
"Image creation and image analysis in one program, basically for ease of use."
"Data Recovery: Its ability to repair damaged partitions and uncover hidden partitions from within the tool, and allow further analysis."
"I like the processing feature on the product because it does everything at once, i.e, indexing, recovery, keyword searches, etc."
"It indexes much faster, and is more reflexive because of the Enscripts."
"It is a very useful tool; it is worth buying irrespective of price."
 

Cons

"I have seen lagging with Cortex XDR by Palo Alto Networks. There was one time when we faced a threat actor trying to gain access to our system. When our team utilized the tool, we were all on the same dashboard and we faced a lag issue at that time of around five minutes, which was quite significant."
"It's very time-consuming to log support issues and the people that answer the tickets aren't very knowledgeable."
"Based on our experience so far, its implementation is quite complex."
"The product's pricing needs improvement. They could provide more discounts. Additionally, the dashboard and control panel could be enhanced."
"If he is using a smaller company, he can depend on some other tools because Cortex XDR by Palo Alto Networks is a bit expensive."
"We had a problem with getting our older endpoints up to date, but their newest updates have been really good. I've been pleased with it in terms of what our needs are. It's doing what we want it to do."
"Data privacy is a matter of concern. You have to be careful with data privacy, it can be sensitive and Cortex can have most of your access."
"The installation should be easier and the Palo Alto pre-sales and sales teams should have more information on the product because they don't know what they are selling."
"I would like to see different types of reporting and the ability to integrate closer with the cloud."
"License management isn't quite as easy as it should be to deal with the licensing. You need to take the server down to import the new licenses which I find to be annoying."
"I would like better support on the backend."
"A major feature that I think they need to add to Detect is application whitelisting."
"I would like better support on the backend."
"BigFix is actually a little bit on the expensive side in Turkey because of the dollar's exchange rate in our currency."
"Technical support has sometimes been very good, and sometimes it's been not so good."
"We would like to see a different license plan, e.g. to include features from lifecycle with Patch Management, as an example."
"I would like to see a capability to ingest and absorb more data. That would be really good. It currently is lacking this function."
"There were minor UI bugs."
"This is not the program I would suggest for a newbie using to learn. It is just too expensive for the full experience, and the student versions, while very good, are just for that, students."
"We have come across problems with the end-case. We could not find an email discovery type of module and there was not flexibility with the email."
"I suggest that if the mobile phone acquisition is embedded in the Encase law enforcement version, it would be very useful."
"Ease of use and learning curve need improvement."
"From a customer service standpoint, this is unacceptable."
"In the past, incident response time for tech support was slow."
 

Pricing and Cost Advice

"The tool's price is moderate."
"The cost depends on your chosen license type, like Pro or other licenses."
"I don't have any issues with the pricing. We are satisfied with the price."
"Very costly product."
"I am using the Community edition."
"It is "expensive" and flexible."
"I feel it is fairly priced."
"The price of the solution could be reduced. I have customers that have voiced that the solution is good for the value but if I want to sell more of the solution the price reduction would help."
"The price is very fair."
"The cost is slightly high."
"The price of BigFix could be lower. However, I am always seeking a lower price."
"When purchasing, buying with other IBM tools provided us with a very good discount in pricing."
"It might be about $23 a client."
"On a scale from one to ten, where one is expensive and ten is cheap, I rate the solution's pricing one out of ten."
"The tool's price continues to go up. The cost per endpoint can vary, ranging from approximately 30 to 80 dollars per year. Compared to other products, pricing is in the middle. You need to buy an additional database license, but most users already have it."
"So, the pricing is slightly more expensive than the others. I have to keep buying licenses every time I add a new device."
"EnCase is an affordable solution."
"​The product is affordable and user-friendly.​"
"We have a license. And, we found the cost high. We contacted them and talked to them about the ratio of the US dollar versus the Indian rupee and then we came to a solution."
"We have a license. And, we found the cost high. We contacted them and talked to them about the ratio of the US dollar versus the Indian rupee and then we came to a solution."
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Top Industries

By visitors reading reviews
Construction Company
15%
Manufacturing Company
8%
Computer Software Company
8%
Financial Services Firm
7%
Financial Services Firm
12%
Manufacturing Company
9%
Government
8%
Computer Software Company
6%
Performing Arts
13%
Government
10%
Financial Services Firm
9%
Construction Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business44
Midsize Enterprise20
Large Enterprise48
By reviewers
Company SizeCount
Small Business30
Midsize Enterprise12
Large Enterprise67
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise2
Large Enterprise3
 

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One
Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. ...
Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions th...
How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...
What do you like most about BigFix?
The most valuable features of the solution are Windows patching and the hardware and software inventory.
What is your experience regarding pricing and costs for BigFix?
The pricing is pretty good and now follows a subscription model similar to other major software solutions, making it ...
What needs improvement with BigFix?
I have concerns about BigFix's pricing, which I find to be slightly on the higher side. While it may not be the most ...
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Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
Tivoli Endpoint Manager
EnCase eDiscovery
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
US Foods, Penn State, St Vincent's Health US Foods, Sabadell Bank, SunTrust, Australia Sydney, Stemac, Capgemini, WNS Global Services, Jebsen & Jessen, CenterBeam, Strauss, Christian Hospital Centre, Brit Insurance, Career Education Corporation
Ontario Ministry of Government, Aerospace Company, Chesterfield Police Department
Find out what your peers are saying about BigFix vs. OpenText EnCase eDiscovery and other solutions. Updated: January 2020.
885,667 professionals have used our research since 2012.