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BigFix vs OpenText EnCase eDiscovery comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Sponsored
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
112
Ranking in other categories
Endpoint Protection Platform (EPP) (4th), Endpoint Detection and Response (EDR) (6th), Extended Detection and Response (XDR) (4th), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (1st)
BigFix
Average Rating
8.6
Reviews Sentiment
6.3
Number of Reviews
99
Ranking in other categories
Configuration Management (9th), Endpoint Protection Platform (EPP) (25th), Patch Management (8th), Unified Endpoint Management (UEM) (11th)
OpenText EnCase eDiscovery
Average Rating
7.8
Reviews Sentiment
7.7
Number of Reviews
8
Ranking in other categories
eDiscovery (9th)
 

Mindshare comparison

Endpoint Protection Platform (EPP) Mindshare Distribution
ProductMindshare (%)
BigFix1.7%
Microsoft Defender for Endpoint6.8%
CrowdStrike Falcon6.0%
Other85.5%
Endpoint Protection Platform (EPP)
eDiscovery Mindshare Distribution
ProductMindshare (%)
OpenText EnCase eDiscovery3.7%
kCura Relativity5.6%
Microsoft Purview eDiscovery5.1%
Other85.6%
eDiscovery
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
Ravi Khanchandani - PeerSpot reviewer
Founder Director at Techsa Services
Long-term partnership improves customer satisfaction and delivers efficient endpoint management
BigFix supports something known as Patch Policies, which allows users to define that whenever critical patches are released, they should get evaluated against machines and automatically deploy them. Their software distribution is very efficient because they use a pull mechanism rather than a push mechanism, allowing each machine to download from the closest repository and install themselves. The same assessment mechanism applies for real-time vulnerability remediation, allowing identification, evaluation, and automatic remediation across machines. Compliance metrics typically measure the patch percentages deployed against the number of endpoints, which could be various device types including virtual machines and mobile devices. Measurements are taken against each device type, looking into compliance percentages for browsers such as Chrome and Edge based on their versions.
Alejandro Stromer - PeerSpot reviewer
Director Consulting SAP OpenText en Entelgy at DCL Consultores EIM SL
A stable and scalable hybrid solution with easy setup
The solution is scalable. It has three levels. You have the presentation area that can be escalated to the balance sheet. You have the back-end area that can be escalated using higher viability to configure more application servers. Also, the area of storage can be increased. We usually cater to enterprise solutions but have small- and medium-sized customers. It starts with 25 users and goes up to 100s and 1000s.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Traps pays for itself within the first 16 months of a three-year subscription."
"The user interface of the solution is sophisticated and straightforward."
"We have found in our test Cortex XDR by Palo Alto Networks to be a very good tool."
"The most valuable feature of Cortex XDR by Palo Alto Networks is the low consumption of system resources. The solution uses a lot of AI and machine learning."
"It's a nice product that's stable and scalable."
"Traps is quite a stable product. Once it was properly deployed and configured, you have nothing to be worried about."
"The most valuable features are the fact that it was running in the background and it would intercept any weird stuff, and the fact that it would send things directly to the cloud for sandboxing. It's quite practical."
"One thing that I like about Cortex XDR by Palo Alto Networks, it is detecting all the suspicious or malicious binaries, and it has integration with Palo Alto Firewall."
"I’ve found patching to be the most valuable feature of the solution."
"We are able to go from patching thousands of machines by twenty to thirty people to one person."
"Almost every feature is wonderful in BigFix. It is very stable, and we can rely on it."
"It has one central location to manage all the different platforms that we have such as desktop, Windows Servers, Linux Server, Solaris, AIX and zLinux, and it's great to be able to manage them all from one central location."
"It has saved us maybe millions in funds."
"One of the biggest benefits BigFix has had for our organization is the ease and efficiency to perform many different tasks, across pillars and platforms, all from one pane of glass."
"DOWNLOADING-PATCHES; It has also helped to reduce network traffic when it comes to downloading patches. By only having to download the patch once to the central location and then utilizing the relay structure to then download the patch to a specific site and then everything gathering at local, it greatly reduces the bandwidth of multiple endpoints."
"Scalability is also really great."
"Using Encase we are able to implement security and also Forensics."
"It is a very useful tool; it is worth buying irrespective of price."
"The technical support is excellent."
"The solution has been quite good, and, overall, the features we need are available to us."
"It speeds up the process, so I can meet my deadlines."
"The solution is very stable."
"I like the processing feature on the product because it does everything at once, i.e, indexing, recovery, keyword searches, etc."
"Data Recovery: Its ability to repair damaged partitions and uncover hidden partitions from within the tool, and allow further analysis."
 

Cons

"They've been having some issues with updating their endpoint agents, and it has been quite frustrating."
"Basically, they don't provide customer support tools just to investigate the logs."
"It would be good to have a better way to search for a file within the UI."
"The main issue I could point out is the offline agents and the way that it is missing."
"It is a complex solution to implement."
"The solution needs better reports. I think they should let the customer go in and customize the reports."
"The dashboard could use some significant improvement, just making it more useful with more information. It has a limited amount of information right now. It is customizable, but I'd love to see a better out-of-box dashboard."
"In general, the price could be more competitive."
"I would like to see for it to be a little easier for new users to be able to learn and create relevant statements."
"BigFix is actually a little bit on the expensive side in Turkey because of the dollar's exchange rate in our currency."
"The tool should be more friendly in terms of Web UI and should be having better vulnerability scanning mechanisms so a third-party application is not required to fulfill that aspect."
"Sometimes there is a lag time for our users."
"The solution could improve by adding support drivers for different systems and equipment."
"I deducted two points because BigFix is not a brand that you can just use. It is not very user-friendly."
"There is no support for patch management on SLES on IBM pSeries (only the Intel platform is supported)."
"The look and feel of the system are old-fashioned."
"Ease of use and learning curve need improvement."
"In the past, incident response time for tech support was slow."
"There were minor UI bugs."
"I would like to see a capability to ingest and absorb more data. That would be really good. It currently is lacking this function."
"This is not the program I would suggest for a newbie using to learn. It is just too expensive for the full experience, and the student versions, while very good, are just for that, students."
"​Sometimes the application can take more time to complete the image processing or fail at the end of the process.​"
"We have come across problems with the end-case. We could not find an email discovery type of module and there was not flexibility with the email."
"The reporting is a bit unreliable. It needs to be better."
 

Pricing and Cost Advice

"Every customer has to pay for a license because it doesn't work with what you get from a managed services provider."
"Cortex XDR by Palo Alto Networks is quite an expensive solution."
"The pricing is a little bit on the expensive side."
"Licensing for Palo Alto Networks Cortex XDR can be costly, especially when it comes to a hundred users. A license is required for each user, and the subscription must be renewed on a yearly basis."
"Cortex XDR's pricing is ok."
"I don't like that they have different types of licenses."
"If one wishes to work with another team or large number of users at a future point, he must purchase a license for them."
"Its pricing is kind of in line with its competitors and everybody else out there."
"The product is less costly when compared to other solutions, and this is a good solid solution for what we have paid."
"The license is subscription-based."
"The price of BigFix is better than the solutions. You are able to pay monthly or annually. There are not any hidden costs with BigFix. There is an additional cost for the SQL database."
"The cost is slightly high."
"You are charged per server and per workstation when using BigFix. ManageEngine is a lot cheaper than BigFix. There are some additional costs, such as support."
"On a scale from one to ten, where one is expensive and ten is cheap, I rate the solution's pricing one out of ten."
"Compliance, inventory, and licensing are really pricey. They should lower the price. It discourages users from getting onboard."
"There's not much big cost. We only have to pay the agents' cost for the server, and for the systems."
"​The product is affordable and user-friendly.​"
"We have a license. And, we found the cost high. We contacted them and talked to them about the ratio of the US dollar versus the Indian rupee and then we came to a solution."
"We have a license. And, we found the cost high. We contacted them and talked to them about the ratio of the US dollar versus the Indian rupee and then we came to a solution."
"EnCase is an affordable solution."
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Construction Company
11%
Comms Service Provider
9%
Manufacturing Company
8%
Financial Services Firm
13%
Manufacturing Company
9%
Government
8%
Computer Software Company
6%
Performing Arts
11%
Financial Services Firm
8%
Outsourcing Company
7%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business47
Midsize Enterprise20
Large Enterprise51
By reviewers
Company SizeCount
Small Business30
Midsize Enterprise12
Large Enterprise67
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise2
Large Enterprise3
 

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One
Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. ...
Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions th...
How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...
What is your experience regarding pricing and costs for BigFix?
The pricing is pretty good and now follows a subscription model similar to other major software solutions, making it ...
What needs improvement with BigFix?
I have concerns about BigFix's pricing, which I find to be slightly on the higher side. While it may not be the most ...
What is your primary use case for BigFix?
I have been working at Tech Data for the last 12 plus years.
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Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
Tivoli Endpoint Manager
EnCase eDiscovery
 

Interactive Demo

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Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
US Foods, Penn State, St Vincent's Health US Foods, Sabadell Bank, SunTrust, Australia Sydney, Stemac, Capgemini, WNS Global Services, Jebsen & Jessen, CenterBeam, Strauss, Christian Hospital Centre, Brit Insurance, Career Education Corporation
Ontario Ministry of Government, Aerospace Company, Chesterfield Police Department
Find out what your peers are saying about BigFix vs. OpenText EnCase eDiscovery and other solutions. Updated: January 2020.
896,563 professionals have used our research since 2012.