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BigFix vs OpenText EnCase eDiscovery comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Sponsored
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
110
Ranking in other categories
Endpoint Protection Platform (EPP) (4th), Endpoint Detection and Response (EDR) (6th), Extended Detection and Response (XDR) (5th), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (1st)
BigFix
Average Rating
8.6
Reviews Sentiment
6.3
Number of Reviews
99
Ranking in other categories
Configuration Management (9th), Endpoint Protection Platform (EPP) (29th), Patch Management (8th), Unified Endpoint Management (UEM) (9th)
OpenText EnCase eDiscovery
Average Rating
7.8
Reviews Sentiment
7.7
Number of Reviews
8
Ranking in other categories
eDiscovery (9th)
 

Mindshare comparison

Endpoint Protection Platform (EPP) Mindshare Distribution
ProductMindshare (%)
BigFix1.6%
Microsoft Defender for Endpoint7.0%
CrowdStrike Falcon6.2%
Other85.2%
Endpoint Protection Platform (EPP)
eDiscovery Mindshare Distribution
ProductMindshare (%)
OpenText EnCase eDiscovery3.7%
Microsoft Purview eDiscovery5.9%
kCura Relativity5.8%
Other84.6%
eDiscovery
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
AM
RPA Developer at Hexaware Technologies Limited
Successfully manage endpoint security and compliance while facing integration challenges
I have not come across any difficulties. I integrated it with ILMT (IBM License Metric Tool). It lets us identify all software being used in my organization with BigFix. It provides input of all types of software being used, including details and information about hardware specifications. I am more involved in software licensing and procurement, so I utilize this tool for procuring more licenses if needed for our company. After integration, we get different dashboards showcasing our IBM infrastructure, highlighting various issues in our environment that we can mitigate. I recommend BigFix to others. I rate BigFix a seven out of ten.
Alejandro Stromer - PeerSpot reviewer
Director Consulting SAP OpenText en Entelgy at DCL Consultores EIM SL
A stable and scalable hybrid solution with easy setup
The solution is scalable. It has three levels. You have the presentation area that can be escalated to the balance sheet. You have the back-end area that can be escalated using higher viability to configure more application servers. Also, the area of storage can be increased. We usually cater to enterprise solutions but have small- and medium-sized customers. It starts with 25 users and goes up to 100s and 1000s.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We can use Cortex XDR to get the entire graph of the incidents from source to destination, and we can take remedial action."
"It integrates well into the environment."
"My advice for anybody who is considering Cortex XDR is that it is a complete solution, and has very good features."
"It is an easy-to-use tool."
"Palo Alto is constantly adding new features."
"The user interface of the solution is sophisticated and straightforward."
"The solution doesn't need a high level of technical training."
"Previously, we had to install endpoint protection per machine and then scan and update, but Cortex XDR basically does that centrally and predictably, so we have more time to do day-to-day work rather than spend time chasing those endpoints."
"It enables us to patch our systems quickly and within expectations and to increase our volume as needed."
"We are able to use BigFix through API connections to automate and reduce resources and time. The product's been great for us. It's increased the security posture ten-fold and it's increased our visibility across our endpoints enormously."
"We receive the patches automatically, and BigFix spreads them automatically to our endpoints."
"It is a one-stop tool that allows you to do everything. It supports reporting, vulnerability management, patch management, and configuration. All things can be done in one tool."
"I’ve found patching to be the most valuable feature of the solution."
"BigFix has helped us in improving the overall endpoint posture and lifecycle management of the workstations as well as applications."
"It's great if you're looking for an all-in-one inventory management, patch management and security tool."
"I would advise someone considering this product to go for it. It's easy to use, cheaper than the value, and there is tons and tons of support from the BigFix community. With almost every challenge we have someone who has encountered it, and you will have a solution right away."
"It is a very useful tool; it is worth buying irrespective of price."
"I like the processing feature on the product because it does everything at once, i.e, indexing, recovery, keyword searches, etc."
"Image creation and image analysis in one program, basically for ease of use."
"It indexes much faster, and is more reflexive because of the Enscripts."
"The technical support is excellent."
"The solution has been quite good, and, overall, the features we need are available to us."
"Data Recovery: Its ability to repair damaged partitions and uncover hidden partitions from within the tool, and allow further analysis."
"I like the processing feature on the product because it does everything at once, i.e, indexing, recovery, keyword searches, etc."
 

Cons

"Cortex XDR by Palo Alto Networks could improve by adding a sandbox feature to better compete with their competitors which have it."
"The downside to the solution is that there are a large number of false positives."
"The solution should force customers to integrate with network traffic to see the full benefits of XDR."
"The technical support is not very good. I find the process difficult."
"We would also like to have advanced tech protection and email scanning."
"Technology evolves every day, so it would be nice if it gets more secure. It can also have more integration with other platforms."
"Basically, they don't provide customer support tools just to investigate the logs."
"If he is using a smaller company, he can depend on some other tools because Cortex XDR by Palo Alto Networks is a bit expensive."
"I would like to see a WebUI SDK so we could take what is provided currently and be able to build our own customized web UI for particular customers that want to sell service."
"IBM has not focused on the Web Reports capabilities."
"While performing integration, we face many issues with IBM solution. We need detailed information about those issues that can help users to mitigate them."
"I'm looking for them to make big web UI improvements."
"Needs to improve Network Access Protection (NAP) technologies to prevent computers with vulnerabilities from gaining access to networks."
"I want to see a solution for being able to deploy automated software to a Mac running OS X 10.13, something that's going to deal with kernel exceptions and answering prompts for user permissions for data folders and whatnot. They need to really streamline and automate the Mac software deployment."
"I'd definitely like to see additional feature parody in the web UI versus the console. There are certain things that you can only do in the console and they're very cumbersome to do, like secure parameters, for example. That's definitely something that has a wide degree of utility but it needs to be easier to surface. At this particular juncture between the transition, between the legacy console and the web UI, it's hard to justify dealing with the cumbersome aspects of the legacy console when theoretically everything's been through the web UI."
"They need better integration."
"I would like to see a capability to ingest and absorb more data. That would be really good. It currently is lacking this function."
"From a customer service standpoint, this is unacceptable."
"We have come across problems with the end-case. We could not find an email discovery type of module and there was not flexibility with the email."
"This is not the program I would suggest for a newbie using to learn. It is just too expensive for the full experience, and the student versions, while very good, are just for that, students."
"Sometimes the application can take more time to complete the image processing or fail at the end of the process."
"Ease of use and learning curve need improvement."
"We have come across problems with the end-case. We could not find an email discovery type of module and there was not flexibility with the email."
"I would like to see a capability to ingest and absorb more data. That would be really good. It currently is lacking this function."
 

Pricing and Cost Advice

"I don't like that they have different types of licenses."
"The price of the product is not very economical."
"If one wishes to work with another team or large number of users at a future point, he must purchase a license for them."
"When we first bought it, it was a bit expensive, but it was worth it. The licensing was straightforward."
"Our customers have expressed that the price is high."
"Its pricing is kind of in line with its competitors and everybody else out there."
"The price of the solution could be reduced. I have customers that have voiced that the solution is good for the value but if I want to sell more of the solution the price reduction would help."
"It's the most expensive solution, but features-wise, it's quite strong. It's very good for protection, so the results are very good in the case of protection. I would rate it a two out of ten in terms of pricing."
"The product is less costly when compared to other solutions, and this is a good solid solution for what we have paid."
"I can estimate the reduced cost of servers maintenance to approximatively $500,000."
"So, the pricing is slightly more expensive than the others. I have to keep buying licenses every time I add a new device."
"The price of BigFix could be lower. However, I am always seeking a lower price."
"The price is very fair."
"When purchasing, buying with other IBM tools provided us with a very good discount in pricing."
"On a scale from one to ten, where one is expensive and ten is cheap, I rate the solution's pricing one out of ten."
"We have a subscription-based contract with BigFix."
"EnCase is an affordable solution."
"​The product is affordable and user-friendly.​"
"We have a license. And, we found the cost high. We contacted them and talked to them about the ratio of the US dollar versus the Indian rupee and then we came to a solution."
"We have a license. And, we found the cost high. We contacted them and talked to them about the ratio of the US dollar versus the Indian rupee and then we came to a solution."
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Top Industries

By visitors reading reviews
Financial Services Firm
12%
Construction Company
12%
Comms Service Provider
8%
Manufacturing Company
8%
Financial Services Firm
13%
Manufacturing Company
9%
Government
8%
Computer Software Company
6%
Performing Arts
12%
Financial Services Firm
8%
Government
7%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business45
Midsize Enterprise20
Large Enterprise48
By reviewers
Company SizeCount
Small Business30
Midsize Enterprise12
Large Enterprise67
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise2
Large Enterprise3
 

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One
Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. ...
Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions th...
How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...
What is your experience regarding pricing and costs for BigFix?
The pricing is pretty good and now follows a subscription model similar to other major software solutions, making it ...
What needs improvement with BigFix?
I have concerns about BigFix's pricing, which I find to be slightly on the higher side. While it may not be the most ...
What is your primary use case for BigFix?
I have been working at Tech Data for the last 12 plus years.
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Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
Tivoli Endpoint Manager
EnCase eDiscovery
 

Interactive Demo

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Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
US Foods, Penn State, St Vincent's Health US Foods, Sabadell Bank, SunTrust, Australia Sydney, Stemac, Capgemini, WNS Global Services, Jebsen & Jessen, CenterBeam, Strauss, Christian Hospital Centre, Brit Insurance, Career Education Corporation
Ontario Ministry of Government, Aerospace Company, Chesterfield Police Department
Find out what your peers are saying about BigFix vs. OpenText EnCase eDiscovery and other solutions. Updated: January 2020.
892,776 professionals have used our research since 2012.