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BigFix vs OpenText EnCase eDiscovery comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Sponsored
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
108
Ranking in other categories
Endpoint Protection Platform (EPP) (5th), Endpoint Detection and Response (EDR) (7th), Extended Detection and Response (XDR) (6th), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (2nd)
BigFix
Average Rating
8.6
Reviews Sentiment
6.3
Number of Reviews
99
Ranking in other categories
Configuration Management (9th), Endpoint Protection Platform (EPP) (33rd), Patch Management (8th), Unified Endpoint Management (UEM) (9th)
OpenText EnCase eDiscovery
Average Rating
7.8
Reviews Sentiment
7.7
Number of Reviews
8
Ranking in other categories
eDiscovery (12th)
 

Mindshare comparison

Endpoint Protection Platform (EPP) Mindshare Distribution
ProductMindshare (%)
BigFix1.1%
Microsoft Defender for Endpoint7.8%
CrowdStrike Falcon6.6%
Other84.5%
Endpoint Protection Platform (EPP)
eDiscovery Mindshare Distribution
ProductMindshare (%)
OpenText EnCase eDiscovery3.1%
Microsoft Purview eDiscovery9.0%
kCura Relativity5.8%
Other82.1%
eDiscovery
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
AM
RPA Developer at Hexaware Technologies Limited
Successfully manage endpoint security and compliance while facing integration challenges
I have not come across any difficulties. I integrated it with ILMT (IBM License Metric Tool). It lets us identify all software being used in my organization with BigFix. It provides input of all types of software being used, including details and information about hardware specifications. I am more involved in software licensing and procurement, so I utilize this tool for procuring more licenses if needed for our company. After integration, we get different dashboards showcasing our IBM infrastructure, highlighting various issues in our environment that we can mitigate. I recommend BigFix to others. I rate BigFix a seven out of ten.
Alejandro Stromer - PeerSpot reviewer
Director Consulting SAP OpenText en Entelgy at DCL Consultores EIM SL
A stable and scalable hybrid solution with easy setup
The solution is scalable. It has three levels. You have the presentation area that can be escalated to the balance sheet. You have the back-end area that can be escalated using higher viability to configure more application servers. Also, the area of storage can be increased. We usually cater to enterprise solutions but have small- and medium-sized customers. It starts with 25 users and goes up to 100s and 1000s.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It can automatically correlate events and logs, which is very helpful for an IT administrator. It can correlate different kinds of malware activities over a network, agent, or host system. You do not need to do it manually. It is a good feature. It is also a user-friendly solution. We have deployed it on the cloud because our space does not provide any flexibility for on-premises deployment, but Palo Alto has added some flexibility to install it on-premises. It must be like the same Cortex XDR agent for all the VPN services, web filtering services, and everything else."
"I like that the product has behavior-based detection which offers many benefits over signature-based detection."
"Palo Alto is the best security solution in the market."
"They did what they said. This solution could apply to any scenario."
"The one feature of Palo Alto Networks Traps that our organization finds most valuable is the App ID service."
"We think that this product will help us grow, as it meets our needs currently and we can grow with it over time."
"The user interface of the solution is sophisticated and straightforward."
"It's a nice product that's stable and scalable."
"The most valuable feature is patch management, a must have, even for Linux and iOS."
"I would advise someone considering this product to go for it, as it is easy to use, cheaper than the value, and there is tons and tons of support from the BigFix community, with almost every challenge having someone who has encountered it and providing a solution right away."
"BigFix has two advantages over other solutions: its price is competitive and we found the implementation partner to be very supportive in terms of explaining and training the in-house resources and deploying the solution."
"BigFix has always been easier to use when managing servers, especially when you deal with so many servers. We have 7,000. That's a lot of services to manage, and it's convenient to patch them all at once."
"Patch management is vital for security posture, so I wouldn't be surprised if BigFix is becoming increasingly popular."
"BigFix allows us to see the data and remediate those vulnerabilities quickly and easily."
"The product is less costly when compared to other solutions, and this is a good solid solution for what we have paid."
"It has improved my organization because we can automate a lot of tasks; we went from manually patching machines or doing our best and having very little visibility into it to us being able to set it and forget it and getting really good results on first-pass patching."
"It indexes much faster, and is more reflexive because of the Enscripts."
"I like the processing feature on the product because it does everything at once, i.e, indexing, recovery, keyword searches, etc."
"The solution has been quite good, and, overall, the features we need are available to us."
"Data Recovery: Its ability to repair damaged partitions and uncover hidden partitions from within the tool, and allow further analysis."
"The solution is very stable."
"The technical support is excellent."
"It is a very useful tool; it is worth buying irrespective of price."
"The most important feature we've found is the Enscripts, as it allows me to customize the scripts and deploy them as and how I need them, for example to segregate and index files efficiently."
 

Cons

"The solution should add unwanted malicious hash values to a block list so that whenever the action is triggered, it will automatically prevent the malicious content."
"The installation should be easier and the Palo Alto pre-sales and sales teams should have more information on the product because they don't know what they are selling."
"In the next release, I would like to see more UI improvements. Their UI is a bit basic. When we are speaking about Palo Alto Networks they are the big company, so they can improve the UI a little bit. The UI, the reports, the log system can all be improved."
"It's not an ideal choice for smaller businesses, as you need a minimum of 200 endpoints to even use the solution at all."
"Cortex XDR could be improved with more GUI features."
"The solution could improve by providing better integration with their own products and others."
"I have seen lagging with Cortex XDR by Palo Alto Networks. There was one time when we faced a threat actor trying to gain access to our system. When our team utilized the tool, we were all on the same dashboard and we faced a lag issue at that time of around five minutes, which was quite significant."
"The complexity and confusion regarding product variants, such as XDR, Forexiant, and Forexon, must be addressed."
"I would like to see the Self Service section made more user-friendly."
"I'd like to see better integration, with the different applications within BigFix. Instead of sometimes feeling like four or five different applications, they need to be integrated a little better within themselves."
"Their technical support needs some improvement. We have had some cases where we didn't get enough support from the support team but I think it's improving now."
"Still, you have to dance around and probably do some voodoo in order to get that data back."
"I would like to see more custom content."
"Around the scalability concern, I would like to see the ability to run teamed, clustered, or hierarchical root servers in order to provide a more robust, high availability system. The single monolithic root server model does somewhat bother me."
"The reporting structure could be a little more simplistic. Currently, it throws too many vulnerabilities. Some of them are not needed because they are only informational and limitations, and they are not of much help. It doesn't need to show us these things."
"I would like to see the integration of user security between the different products to be improved. There's separate security for compliance, separate security for web reports, and the console, and you have to manage those things separately."
"In the past, incident response time for tech support was slow."
"From a customer service standpoint, this is unacceptable."
"I suggest that if the mobile phone acquisition is embedded in the Encase law enforcement version, it would be very useful."
"The reporting is a bit unreliable. It needs to be better."
"We have come across problems with the end-case. We could not find an email discovery type of module and there was not flexibility with the email."
"Ease of use and learning curve need improvement."
"We have come across problems with the end-case. We could not find an email discovery type of module and there was not flexibility with the email."
"Ease of use and learning curve need improvement."
 

Pricing and Cost Advice

"Cortex XDR’s pricing is very reasonable."
"I am using the Community edition."
"The solution has one subscription for endpoint protection and one subscription for detection and response. The two licenses combined give you the BRO version."
"It's the most expensive solution, but features-wise, it's quite strong. It's very good for protection, so the results are very good in the case of protection. I would rate it a two out of ten in terms of pricing."
"We pay about $50,000 USD per year for a bundle that includes Cortex XDR."
"It is present, but when compared to other competitive products, I would say it is not less expensive; however, when all of the other added values are considered, the price is reasonable."
"The tool's price is moderate."
"When we first bought it, it was a bit expensive, but it was worth it. The licensing was straightforward."
"We have a subscription-based contract with BigFix."
"It is too costly. It is one of the best tools, but because of pricing, not all clients support it. Its licensing is on a yearly basis."
"When purchasing, buying with other IBM tools provided us with a very good discount in pricing."
"The price is reasonable, but our customers find it expensive."
"There's not much big cost. We only have to pay the agents' cost for the server, and for the systems."
"I can estimate the reduced cost of servers maintenance to approximatively $500,000."
"The price is very fair."
"The price of BigFix could be lower. However, I am always seeking a lower price."
"We have a license. And, we found the cost high. We contacted them and talked to them about the ratio of the US dollar versus the Indian rupee and then we came to a solution."
"We have a license. And, we found the cost high. We contacted them and talked to them about the ratio of the US dollar versus the Indian rupee and then we came to a solution."
"EnCase is an affordable solution."
"​The product is affordable and user-friendly.​"
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Top Industries

By visitors reading reviews
Construction Company
8%
Manufacturing Company
8%
Computer Software Company
8%
Financial Services Firm
8%
Financial Services Firm
13%
Manufacturing Company
9%
Government
8%
Computer Software Company
6%
Performing Arts
13%
Government
10%
Financial Services Firm
9%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business44
Midsize Enterprise20
Large Enterprise47
By reviewers
Company SizeCount
Small Business30
Midsize Enterprise12
Large Enterprise67
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise2
Large Enterprise3
 

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One
Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. ...
Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions th...
How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...
What do you like most about BigFix?
The most valuable features of the solution are Windows patching and the hardware and software inventory.
What is your experience regarding pricing and costs for BigFix?
The pricing is pretty good and now follows a subscription model similar to other major software solutions, making it ...
What needs improvement with BigFix?
I have concerns about BigFix's pricing, which I find to be slightly on the higher side. While it may not be the most ...
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Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
Tivoli Endpoint Manager
EnCase eDiscovery
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
US Foods, Penn State, St Vincent's Health US Foods, Sabadell Bank, SunTrust, Australia Sydney, Stemac, Capgemini, WNS Global Services, Jebsen & Jessen, CenterBeam, Strauss, Christian Hospital Centre, Brit Insurance, Career Education Corporation
Ontario Ministry of Government, Aerospace Company, Chesterfield Police Department
Find out what your peers are saying about BigFix vs. OpenText EnCase eDiscovery and other solutions. Updated: January 2020.
885,286 professionals have used our research since 2012.