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BigFix vs OpenText EnCase eDiscovery comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Sponsored
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
112
Ranking in other categories
Endpoint Protection Platform (EPP) (4th), Endpoint Detection and Response (EDR) (6th), Extended Detection and Response (XDR) (5th), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (1st)
BigFix
Average Rating
8.6
Reviews Sentiment
6.3
Number of Reviews
99
Ranking in other categories
Configuration Management (9th), Endpoint Protection Platform (EPP) (29th), Patch Management (8th), Unified Endpoint Management (UEM) (9th)
OpenText EnCase eDiscovery
Average Rating
7.8
Reviews Sentiment
7.7
Number of Reviews
8
Ranking in other categories
eDiscovery (9th)
 

Mindshare comparison

Endpoint Protection Platform (EPP) Mindshare Distribution
ProductMindshare (%)
BigFix1.6%
Microsoft Defender for Endpoint7.0%
CrowdStrike Falcon6.2%
Other85.2%
Endpoint Protection Platform (EPP)
eDiscovery Mindshare Distribution
ProductMindshare (%)
OpenText EnCase eDiscovery3.7%
Microsoft Purview eDiscovery5.9%
kCura Relativity5.8%
Other84.6%
eDiscovery
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
Ravi Khanchandani - PeerSpot reviewer
Founder Director at Techsa Services
Long-term partnership improves customer satisfaction and delivers efficient endpoint management
BigFix supports something known as Patch Policies, which allows users to define that whenever critical patches are released, they should get evaluated against machines and automatically deploy them. Their software distribution is very efficient because they use a pull mechanism rather than a push mechanism, allowing each machine to download from the closest repository and install themselves. The same assessment mechanism applies for real-time vulnerability remediation, allowing identification, evaluation, and automatic remediation across machines. Compliance metrics typically measure the patch percentages deployed against the number of endpoints, which could be various device types including virtual machines and mobile devices. Measurements are taken against each device type, looking into compliance percentages for browsers such as Chrome and Edge based on their versions.
Alejandro Stromer - PeerSpot reviewer
Director Consulting SAP OpenText en Entelgy at DCL Consultores EIM SL
A stable and scalable hybrid solution with easy setup
The solution is scalable. It has three levels. You have the presentation area that can be escalated to the balance sheet. You have the back-end area that can be escalated using higher viability to configure more application servers. Also, the area of storage can be increased. We usually cater to enterprise solutions but have small- and medium-sized customers. It starts with 25 users and goes up to 100s and 1000s.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"After installing this solution, it identified, blocked, and provided the complete attack chain, which was very helpful."
"Threat identification and detection are the most valuable features of this solution."
"It blocks malicious files. It prevents attacks. It doesn't require many updates, it's a very light application."
"If you are looking to deploy a security solution as a whole, this is a good option."
"We use Cortex XDR by Palo Alto Networks for its ability to detect based on behavior rather than simple virus scan to prevent malicious activities."
"The ability to kind of stitch everything together and see the actual complete picture is very useful. I guess you'd call it a playbook. Some people call it the forensics analysis of what was happening on particular endpoints when they detected some malicious behavior, and what transpired before that to cause that. It is also very user friendly. The way they have done everything and integrated all the solutions that they've purchased over the years to make it a very seamless, effective product is very good. One thing about Palo Alto is that they take the products or services that they purchase and make them seamless for the end user as compared to some companies that purchase other companies and then just kind of have their products off to the side or keep different interfaces. Palo Alto doesn't do that."
"Has great threat detection capabilities."
"It'll not slow down your system when compared to others."
"The best feature of BigFix is its multi-platform support."
"It's easy to use, not complicated."
"The most valuable point is when you deploy an application, you have to make sure that the application has been deployed to all computers and that is working perfectly. This solution works well at deployments."
"What I like most is that it is a powerful solution."
"Being able to intelligently create reports, gather data, export CSVs and give that to the leadership of some of the client groups that my team supports has helped my organization."
"Definitely, without any hesitation, I would recommend that you should implement and use it."
"Software distribution and patch management are the most valuable."
"BigFix helped us to identify the compliance of devices and has also improved the way that we manage our software inventory for reporting to vendors."
"The solution is very stable."
"It indexes much faster, and is more reflexive because of the Enscripts."
"The most important feature we've found is the Enscripts. That is one powerful feature that I, personally, love to use."
"Image creation and image analysis in one program, basically for ease of use."
"Data Recovery: Its ability to repair damaged partitions and uncover hidden partitions from within the tool, and allow further analysis."
"It is a very useful tool; it is worth buying irrespective of price."
"I like the processing feature on the product because it does everything at once, i.e, indexing, recovery, keyword searches, etc."
"The technical support is excellent."
 

Cons

"The solution lags to the real-time scenarios here and there."
"There are some third-party solutions that are difficult to integrate with, which is something that can be improved."
"Although I would say this product is highly-rated, it could probably do more because nothing does everything that you want."
"Traps doesn't work with McAfee. You need to remove McAfee to install Traps. This is very common, and its nothing that should be an issue. Some antivirus engines recognize Traps as an threat component, so maybe they need to shake hands somewhere."
"In an upcoming release, the solution could improve by proving hard disk encryption. If it could support this it would be a complete solution."
"The GUI could be improved. It's a little bit cumbersome. It could be more user-friendly."
"There's room for improvement with Mac device installations, which can be challenging."
"Enhancing UI simplicity and playbook flexibility are areas that could benefit from more low-code automation options for smoother integrations."
"Technical support is getting better. About five years ago, it was horrible."
"In-place and OS upgrades can be improved."
"The stability is generally pretty good. The one thing that we came across is the battle between load on endpoints and load on our servers and relays versus how quickly, effectively and reliably actions can be taken."
"Needs to improve Network Access Protection (NAP) technologies to prevent computers with vulnerabilities from gaining access to networks."
"They need better integration."
"I'd like to see better integration, with the different applications within BigFix. Instead of sometimes feeling like four or five different applications, they need to be integrated a little better within themselves."
"I would like to see much better web reporting because as it is now, it's convoluted, basic, it's not modern, and there are limitations to it."
"Technical support depends on who you get. I deal with some amazing support folks, and then I've dealt with some less-than-amazing support folks."
"I would like to see a capability to ingest and absorb more data. That would be really good. It currently is lacking this function."
"The reporting is a bit unreliable. It needs to be better."
"There were minor UI bugs."
"We have come across problems with the end-case. We could not find an email discovery type of module and there was not flexibility with the email."
"Ease of use and learning curve need improvement."
"From a customer service standpoint, this is unacceptable."
"I would like to see a capability to ingest and absorb more data. That would be really good. It currently is lacking this function."
"Sometimes the application can take more time to complete the image processing or fail at the end of the process."
 

Pricing and Cost Advice

"We didn't have to pay any additional fee for the cloud instance. It just came with the renewal, which was nice."
"Compared to CrowdStrike, Cortex XDR is an expensive solution."
"Cortex XDR’s pricing is very reasonable."
"The cost of Cortex XDR by Palo Alto Networks is $55 to $90 USD per endpoint per month."
"I feel it is fairly priced."
"The price of the solution could be reduced. I have customers that have voiced that the solution is good for the value but if I want to sell more of the solution the price reduction would help."
"The price of the product is not very economical."
"The cost depends on your chosen license type, like Pro or other licenses."
"When purchasing, buying with other IBM tools provided us with a very good discount in pricing."
"Its price is very reasonable."
"We have a subscription-based contract with BigFix."
"It might be about $23 a client."
"The price is very fair."
"On a scale from one to ten, where one is expensive and ten is cheap, I rate the solution's pricing one out of ten."
"You get what we call the Platform Edition, which you get for free. The patch service is maybe $0.50 per workstation per month. Then there's the basic server cost, which is about $1.50 per server per month. You also get into Lifecycle which does power management, OSD remote control, and those types of things, and that might be about 10 times the price - which works out to about $13 per server and, maybe $5 per workstation per month."
"You are charged per server and per workstation when using BigFix. ManageEngine is a lot cheaper than BigFix. There are some additional costs, such as support."
"​The product is affordable and user-friendly.​"
"We have a license. And, we found the cost high. We contacted them and talked to them about the ratio of the US dollar versus the Indian rupee and then we came to a solution."
"We have a license. And, we found the cost high. We contacted them and talked to them about the ratio of the US dollar versus the Indian rupee and then we came to a solution."
"EnCase is an affordable solution."
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Top Industries

By visitors reading reviews
Financial Services Firm
12%
Construction Company
12%
Comms Service Provider
9%
Manufacturing Company
8%
Financial Services Firm
13%
Manufacturing Company
9%
Government
8%
Computer Software Company
6%
Performing Arts
12%
Financial Services Firm
8%
Outsourcing Company
7%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business47
Midsize Enterprise20
Large Enterprise51
By reviewers
Company SizeCount
Small Business30
Midsize Enterprise12
Large Enterprise67
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise2
Large Enterprise3
 

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One
Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. ...
Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions th...
How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...
What is your experience regarding pricing and costs for BigFix?
The pricing is pretty good and now follows a subscription model similar to other major software solutions, making it ...
What needs improvement with BigFix?
I have concerns about BigFix's pricing, which I find to be slightly on the higher side. While it may not be the most ...
What is your primary use case for BigFix?
I have been working at Tech Data for the last 12 plus years.
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Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
Tivoli Endpoint Manager
EnCase eDiscovery
 

Interactive Demo

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Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
US Foods, Penn State, St Vincent's Health US Foods, Sabadell Bank, SunTrust, Australia Sydney, Stemac, Capgemini, WNS Global Services, Jebsen & Jessen, CenterBeam, Strauss, Christian Hospital Centre, Brit Insurance, Career Education Corporation
Ontario Ministry of Government, Aerospace Company, Chesterfield Police Department
Find out what your peers are saying about BigFix vs. OpenText EnCase eDiscovery and other solutions. Updated: January 2020.
896,202 professionals have used our research since 2012.