Try our new research platform with insights from 80,000+ expert users

Exterro vs OpenText EnCase eDiscovery comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Exterro
Ranking in eDiscovery
15th
Average Rating
8.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
OpenText EnCase eDiscovery
Ranking in eDiscovery
6th
Average Rating
7.8
Number of Reviews
8
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2024, in the eDiscovery category, the mindshare of Exterro is 2.0%, down from 2.6% compared to the previous year. The mindshare of OpenText EnCase eDiscovery is 3.6%, down from 8.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
eDiscovery
 

Featured Reviews

PM
Feb 17, 2021
Automates processes relating to sharing, reviewing, and collecting electronically stored information (ESI)
I think one of the pain points I had was the number of emails that had to be sent out. If there was a way to just maybe reduce the bulk — that would be great. Like I mentioned before, OGC or the General Counsel, they're kind of the business owners of the tool. They're the ones that use it on a daily basis. So one of the things that would be helpful but we just can't do involves the way the role structures are set up. Any time that somebody outside of the Office of the General Council needs something, they need to contact the General Counsel directly in order to get that information from Exterro. I guess as far as a pain point, maybe a more robust role-based access model would be useful. We had to go through a third-party to use it. I understand the risk because you don't want anybody to just go into Exterro and potentially see legal matters, but I think it's just the way we have it set up — it's an all-or-nothing type role-based model. That's why only the General Council can use it. If the roles could be scaled in a way where let's say, a visitor role could come into the tool and view a report, that we can't do right now. So if there was a way to do that, I think that would be nice to have.
Alejandro Stromer - PeerSpot reviewer
Jan 4, 2024
A stable and scalable hybrid solution with easy setup
We have experience in engineering and capital projects. It is an add-on to extend project and asset management documentation The solution offers a full tech search and a unique user experience. Also, it is extended within traditional artificial intelligence. The solution could improve…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We like the reporting functionality. It just seems very clean."
"The technical support is excellent."
"The solution is very stable."
"I like the processing feature on the product because it does everything at once, i.e, indexing, recovery, keyword searches, etc."
"It speeds up the process, so I can meet my deadlines."
"The most important feature we've found is the Enscripts. That is one powerful feature that I, personally, love to use."
"Data Recovery: Its ability to repair damaged partitions and uncover hidden partitions from within the tool, and allow further analysis."
"It indexes much faster, and is more reflexive because of the Enscripts."
 

Cons

"I think one of the pain points I had was the number of emails that had to be sent out. If there was a way to just maybe reduce the bulk — that would be great."
"​Sometimes the application can take more time to complete the image processing or fail at the end of the process.​"
"I would like to see a capability to ingest and absorb more data. That would be really good. It currently is lacking this function."
"The reporting is a bit unreliable. It needs to be better."
"Ease of use and learning curve need improvement."
"We have come across problems with the end-case. We could not find an email discovery type of module and there was not flexibility with the email."
"There were minor UI bugs."
"In the past, incident response time for tech support was slow."
 

Pricing and Cost Advice

Information not available
"​The product is affordable and user-friendly.​"
"We have a license. And, we found the cost high. We contacted them and talked to them about the ratio of the US dollar versus the Indian rupee and then we came to a solution."
"EnCase is an affordable solution."
"We have a license. And, we found the cost high. We contacted them and talked to them about the ratio of the US dollar versus the Indian rupee and then we came to a solution."
report
Use our free recommendation engine to learn which eDiscovery solutions are best for your needs.
814,649 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
13%
Computer Software Company
10%
Retailer
9%
Government
9%
Financial Services Firm
21%
Computer Software Company
14%
Energy/Utilities Company
9%
Government
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for OpenText EnCase eDiscovery?
I rate the product’s pricing a five out of ten, where one is cheap and ten is expensive.
What is your primary use case for OpenText EnCase eDiscovery?
We have experience in engineering and capital projects. It is an add-on to extend project and asset management documentation.
 

Also Known As

Exterro Fusion
EnCase eDiscovery
 

Learn More

 

Overview

 

Sample Customers

Allstate, Statoil, AOL, Nike, Citgo, Target, UnitedHealth Group, Microsoft, MetLife, VISA, Oracle, American Express
Ontario Ministry of Government, Aerospace Company, Chesterfield Police Department
Find out what your peers are saying about Google, Commvault, Microsoft and others in eDiscovery. Updated: October 2024.
814,649 professionals have used our research since 2012.