Microsoft Purview eDiscovery Reviews

Name: Microsoft Purview eDiscovery
Brand: Microsoft
Rating: 3.8 (8 reviews)

3.8 out of 5

8 reviews
87% willing to recommend

What is Microsoft Purview eDiscovery?

Efficiently respond to legal matters or internal investigations with intelligent capabilities that reduce data to only what’s relevant. Discover data where it lives. Discover and collect data in place, within your Microsoft Purview boundary. Manage workflows efficiently. Streamline your eDiscovery process with an end-to-end workflow from one platform. Accelerate your process. Get insights quickly with built-in capabilities, reducing review time and costs.

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Microsoft Purview eDiscovery is the #2 ranked solution in top eDiscovery software and #21 ranked solution in top Microsoft Security Suite solutions. PeerSpot users give Microsoft Purview eDiscovery an average rating of 7.6 out of 10. Based on the analysis of the 8 most recent Microsoft Purview eDiscovery reviews, the overall sentiment is positive, with a sentiment score of 7.6. (Among the highest in the category). Microsoft Purview eDiscovery is most commonly compared to Commvault Cloud: Microsoft Purview eDiscovery vs Commvault Cloud. Microsoft Purview eDiscovery is popular among the large enterprise segment, accounting for 61% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a financial services firm, accounting for 15% of all views.

Buyer's Guide

Microsoft Purview eDiscovery

November 2024

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Featured reviews

Mike McBride

Writer/Blogger at a tech services company with 1-10 employees

Purview's data protection features are vital. With all the changes in data protection and privacy laws, Microsoft must provide a way for people to keep their data safe while being able to access it when needed. Microsoft 365 is a vast platform. You have data everywhere and connections to outside resources hosted on AWS and other non-Microsoft platforms. It's crucial to have the ability to keep all your data safe in one place. That's the dream. It's crucial to be able to grab information from whatever's connected to that, whether it's an iOS, Android, or other endpoint. At the same time, when I'm doing forensic collection from those devices using Celebrate or some other tool, can I pull that information into my eDiscovery platform? I like the Data Connector platform, which supports ingestion from other Microsoft data sources. It's a little confusing, though, because Microsoft defaults to throwing everything into Exchange. You're putting so much stuff into the mailbox, but Exchange is the place where I know I can get it. When you have a connector or something like Slack, it just pulls those messages straight into the mailbox. As a new eDiscovery user, I'm not concerned about how to go to these platforms and get this information. I only need to worry about the mailbox. Native integration across Dynamics and 365 is crucial. Some things live in Azure databases that the discovery tools can't collect. That's an issue for a lot of people I work with. Let's say I've got this Azure database storing many data, but my eDiscovery tool can't read from it. Now I need to figure out how to get that data and pull it into my discovery tool. That is one area where Microsoft has made much progress over the last three years. More things are reachable, but accessing stuff in Azure is still a challenge. One of the biggest challenges is that regulations vary depending on your location. I don't envy Microsoft figuring that out, but it's critical. In the discovery world, there are data privacy protections and laws about the geolocation of data, etc. Those are things we have to pay attention to. You can't fudge that because those are legal requirements. It's crucial to have a discovery tool that can work with that.

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Frank Radeck

Director, IT Infrastructure & Cloud Technology at a legal firm with 501-1,000 employees

The most valuable feature of Microsoft Purview eDiscovery is its ability to search across various platforms, including Exchange, SharePoint, Teams, and OneDrive. It enables a streamlined, unified process for searching across these platforms. It is critical for Purview to be able to connect to iOS, Mac, and Android devices and data in other SaaS apps. From a support perspective, I can do things while I'm eating lunch or something else. It's more dynamic and responsive. I think everybody appreciates it. We're not tied to one device. Purview's multi-cloud capabilities are also essential for the same reasons. Keeping everything under one umbrella further increases the time savings. Purview accounts for critical regulations from around the world. This is crucial because we hold ourselves accountable to standards and need to align with them. Working at a law firm, we have clients who dictate to us what standards they expect. The visibility is excellent. As we move more things into the cloud, more opportunities exist to put everything under one umbrella.

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Deepesh Mehtani

Project Manager at AA Telecom

The tool's search options and data connectivity are good. Microsoft Purview eDiscovery is valuable for collecting information. It makes it easier for us to provide information when a user is looking for specific data from another user. For instance, it's very convenient if a user needs data from their email but doesn't want to navigate through ten years of logs (since we've migrated everything to Office 365). The old emails and data in SharePoint are easily searchable. So, I can quickly go there, retrieve the necessary information, such as a PSD card or a data file, and grant access to the users.

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Microsoft Purview eDiscovery mindshare

Product category:

As of December 2024, the mindshare of Microsoft Purview eDiscovery in the eDiscovery category stands at 26.6%, up from 8.3% compared to the previous year, according to calculations based on PeerSpot user engagement data.

eDiscovery

PeerAnalyst reports

Type	Title	Date
Category	eDiscovery	Dec 18, 2024	Download
Product	Reviews, tips, and advice from real users	Dec 18, 2024	Download
Comparison	Microsoft Purview eDiscovery vs Google Vault	Dec 18, 2024	Download
Comparison	Microsoft Purview eDiscovery vs Commvault Cloud	Dec 18, 2024	Download

Title	Rating	Mindshare	Recommending
Commvault Cloud	4.3	3.1%	95%	108 interviews Add to research
Google Vault	4.5	17.9%	100%	12 interviews Add to research

Valuable Features

Microsoft Purview eDiscovery excels in machine learning automation and global regulation compliance. Users find its data protection vital amid evolving privacy laws. The ability to search across platforms like Exchange, SharePoint, and OneDrive is highlighted. Multi-cloud support and native integration enhance data accessibility. Its search capabilities allow quick retrieval of information, even from iOS, Mac, and Android devices. The tool's speed and data connectivity are appreciated, especially for legal compliance with visibility into access.

"Microsoft Purview eDiscovery has saved me personally a lot of time because I can query it, and it touches everything we have as a full Microsoft shop."
"The ability to query everything that's in Microsoft and send links or add people, like managers, to review the documents is valuable. It's easy as I don't have to download and email anything. I just add them as a reviewer, and they can access it from there."
"The most valuable features are automatic content logging tagging. Performing these tasks manually would be impossible. Since most of our data is already in Microsoft, it's convenient to run it through this tool."

Room for Improvement

Microsoft Purview eDiscovery requires improvements in tagging, search speed, and integration with third-party tools. Users face difficulties due to frequent updates and an evolving interface. Cost concerns exist regarding E5 license exclusivity. The tool would benefit from expanded platform compatibility, enhanced data protection definitions, and improved support for functionalities like Teams and SMS capture. Users find the query language challenging, suggesting that natural language processing would be helpful.

"The query language can be time-consuming to figure out if you don't know it initially."
"The query language can be time-consuming to figure out if you don't know it initially. While there are options with dropdowns to select criteria, having a natural language feature would be beneficial. Copilot is expected to add such functionality in the future."
"The sorting and filtering of the result data need improvement, and the interface for writing queries is not user-friendly for business users. We still need all the backend stuff. We have to use Graph API to interface with everything and create custom interfaces on the front end to make it easier for the end users, which is costly. The reporting, sorting, and filtering capabilities that other products have aren't available natively in Purview."

ROI

Clients find strong returns through better data management and compliance with Microsoft Purview eDiscovery. It enables advanced tools beyond standard E3 licenses, allowing efficient collection, review, and organization of data, especially for Teams. This capability reduces time and effort, enhancing vendor negotiations and legal processes. Clients recognize its intangible benefits, like uncovering unknown compliance risks and improving team satisfaction. Its functionality ensures swift access to essential information, crucial for timely legal proceedings.

Pricing

Enterprise users report that Microsoft Purview eDiscovery, while included in Microsoft 365 licenses, can be costly, especially with E5 licensing. Organizations utilizing Teams see substantial benefits with eDiscovery Premium. Users find the setup process straightforward through resellers like CDW, enhancing the purchasing experience. Some organizations prefer E3 licenses due to lower costs, despite fewer features compared to E5. Companies with comprehensive bundled agreements express less concern about pricing.

"The pricing and licensing with Microsoft can be complex, and licensing is known to be a challenge because it changes frequently. While the licensing for Purview is not as tricky as other Microsoft products, navigating licenses since the shift to E3 and E5 plans has been a task, as individual licenses must now be purchased separately."
"The costs associated with E5 licensing are currently expensive for us, so we use the E3 license, which comes with fewer features and functionalities."
"With the full bundle, pricing is not a significant concern. As an M3, I find the Purview pricing of 1250 per user worthwhile."

Popular Use Cases

Microsoft Purview eDiscovery is used for eDiscovery of electronically stored information in Microsoft 365. It involves crafting searches, using KQL queries for litigation cases, placing litigation holds, and collecting data from Teams, SharePoint, and emails. Companies utilize it for developing eDiscovery workflows, searching historical data during legal requests, accessing specific emails, and supporting information governance issues. It is also employed for legal holds and searching contacts or content during workforce changes.

Service and Support

Microsoft support receives mixed feedback. Some users find them helpful but are unsatisfied with certain resolutions. They generally respond promptly, often within an hour. While some have not needed assistance for Microsoft Purview eDiscovery, relying on their experience with other services, positive experiences are shared. Some rate them as readily available and effective, while others appreciate quick ticket responses but express concerns with certain expectations.

Deployment

Initial setup of Microsoft Purview eDiscovery was straightforward and quick, mostly requiring an hour or two. Many find policies are applied globally, though some tweaks are needed. Since activation, maintenance has been minimal. Users appreciate that it integrates seamlessly with existing platforms, being ready to use from the start. Though not involved in deployment, many suggest managing updates attentively, as Microsoft manages the rest.

Scalability

Microsoft Purview eDiscovery demonstrates considerable scalability. Users find it integrating smoothly as additional elements are added to their setup. It's described as highly adaptable, effectively meeting extensive needs. Some note limitations in search capabilities with E3 licensing, impacting usability. Users experience consistent performance without requiring changes post-implementation.

Stability

Microsoft Purview eDiscovery is mostly stable and highly reliable, with no reported outages impacting usage. Users note improved stability over SCC, though occasionally functions are slower without clear reasons. The cloud environment can cause performance to feel sluggish, but Microsoft is developing tools to improve visibility into job queues. Current search functionalities are stable, and many users report a consistent, dependable experience, finding it one hundred percent reliable for their needs.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our Microsoft Purview eDiscovery Buyer's Guide for additional reliable information.