Microsoft Purview eDiscovery Reviews

Name: Microsoft Purview eDiscovery
Brand: Microsoft
Rating: 3.8 (8 reviews)

3.8 out of 5

8 reviews
87% willing to recommend

What is Microsoft Purview eDiscovery?

Efficiently respond to legal matters or internal investigations with intelligent capabilities that reduce data to only what’s relevant. Discover data where it lives. Discover and collect data in place, within your Microsoft Purview boundary. Manage workflows efficiently. Streamline your eDiscovery process with an end-to-end workflow from one platform. Accelerate your process. Get insights quickly with built-in capabilities, reducing review time and costs.

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Microsoft Purview eDiscovery is the #2 ranked solution in top eDiscovery software and #24 ranked solution in top Microsoft Security Suite solutions. PeerSpot users give Microsoft Purview eDiscovery an average rating of 7.6 out of 10. Microsoft Purview eDiscovery is most commonly compared to Commvault Cloud: Microsoft Purview eDiscovery vs Commvault Cloud. Microsoft Purview eDiscovery is popular among the large enterprise segment, accounting for 61% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a financial services firm, accounting for 14% of all views.

Buyer's Guide

Microsoft Purview eDiscovery

December 2024

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Helped 831,020 peers since 2012

Featured reviews

Frank Radeck

Director, IT Infrastructure & Cloud Technology at a legal firm with 501-1,000 employees

The most valuable feature of Microsoft Purview eDiscovery is its ability to search across various platforms, including Exchange, SharePoint, Teams, and OneDrive. It enables a streamlined, unified process for searching across these platforms. It is critical for Purview to be able to connect to iOS, Mac, and Android devices and data in other SaaS apps. From a support perspective, I can do things while I'm eating lunch or something else. It's more dynamic and responsive. I think everybody appreciates it. We're not tied to one device. Purview's multi-cloud capabilities are also essential for the same reasons. Keeping everything under one umbrella further increases the time savings. Purview accounts for critical regulations from around the world. This is crucial because we hold ourselves accountable to standards and need to align with them. Working at a law firm, we have clients who dictate to us what standards they expect. The visibility is excellent. As we move more things into the cloud, more opportunities exist to put everything under one umbrella.

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Michael Bollhoefer

Deveoper Enterprise Content Mamagement Lead at a energy/utilities company with 1,001-5,000 employees

The most valuable features are automatic content logging tagging. Performing these tasks manually would be impossible. Since most of our data is already in Microsoft, it's convenient to run it through this tool. Right now, Purview covers email, SharePoint, and OneDrive. We don't allow Android on our network. It's iOS only. I have a ton of content and other systems that I'm not able to place on legal hold right now because it's not in those three ecosystems. Purview's inclusion of global regulations is critical because we're heavily regulated by FERC, Sarbanes-Oxley, and the SEC.

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John Alvis

Manager, Information Technology Operations & Security at a energy/utilities company with 201-500 employees

The ability to query everything that's in Microsoft and send links or add people, like managers, to review the documents is valuable. It's easy as I don't have to download and email anything. I just add them as a reviewer, and they can access it from there. Purview's inclusion of critical regulations is essential. Lawyers will ask how we gathered information. With Purview, we can guarantee that we've followed the regulations. The visibility into what's happening and who has access is great for legal matters and saves us a lot of time.

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Microsoft Purview eDiscovery mindshare

Product category:

As of January 2025, the mindshare of Microsoft Purview eDiscovery in the eDiscovery category stands at 27.2%, up from 10.3% compared to the previous year, according to calculations based on PeerSpot user engagement data.

eDiscovery

PeerAnalyst reports

Type	Title	Date
Category	eDiscovery	Jan 18, 2025	Download
Product	Reviews, tips, and advice from real users	Jan 18, 2025	Download
Comparison	Microsoft Purview eDiscovery vs Google Vault	Jan 18, 2025	Download
Comparison	Microsoft Purview eDiscovery vs Commvault Cloud	Jan 18, 2025	Download

Title	Rating	Mindshare	Recommending
Commvault Cloud	4.3	3.2%	95%	108 interviews Add to research
Google Vault	4.5	18.2%	100%	12 interviews Add to research

Valuable Features

Microsoft Purview eDiscovery offers users automatic content logging, tagging, and comprehensive search capabilities across platforms like Exchange, SharePoint, and OneDrive. Its machine learning and global regulatory compliance features are essential, along with data protection, native integration, and data connectivity. Users benefit from its multi-cloud abilities, mobile compatibility, and streamlined search, enabling efficient data retrieval, improved visibility, and compliance with international standards, while saving time and accommodating limited user information.

"The return on investment is saving the equivalent of one or two full-time IT department employees and a few hours per week for legal staff."
"Microsoft Purview eDiscovery has saved me personally a lot of time because I can query it, and it touches everything we have as a full Microsoft shop."
"The ability to query everything that's in Microsoft and send links or add people, like managers, to review the documents is valuable. It's easy as I don't have to download and email anything. I just add them as a reviewer, and they can access it from there."

Room for Improvement

Microsoft Purview eDiscovery faces several issues. Users experience gaps in functionality compared to industry-specific tools. Speed, tagging, and query language need enhancements. Frequent updates cause workflow disruptions, complicating user adaptation. Pricing concerns arise, and expanded platform compatibility is desired. Critical functions are often restricted to higher-tier licenses, limiting options for some users. Sorting, filtering, and user interface lack intuitiveness. Enhanced feature availability for lower-tier subscribers and improvements in data capture are also needed.

"The sorting and filtering of the result data need improvement, and the interface for writing queries is not user-friendly for business users."
"The query language can be time-consuming to figure out if you don't know it initially."
"The query language can be time-consuming to figure out if you don't know it initially. While there are options with dropdowns to select criteria, having a natural language feature would be beneficial. Copilot is expected to add such functionality in the future."

ROI

Microsoft Purview eDiscovery offers significant value by allowing quick access to essential information, saving time compared to earlier methods. Users benefit from enhanced data management, discovering unknown compliance risks while saving on IT department resources. Its capabilities alleviate the challenge of handling large amounts of data effectively, helping organizations meet tight deadlines without delays. The tool improves efficiency by automating the collection and review processes, allowing users to perform tasks faster than previously possible.

Pricing

Enterprise users find Microsoft Purview eDiscovery pricing expensive, especially with E5 licensing, although it offers significant advantages for Teams data management. The shift to E3 and E5 plans requires individual licenses, complicating the purchasing process. Costs for features under E5 are a concern, with some opting for E3 to balance expenses. Though comprehensive bundles ease pricing worries, overall licensing and pricing remain challenging. The setup process is straightforward when working with efficient resellers.

"The pricing and licensing with Microsoft can be complex, and licensing is known to be a challenge because it changes frequently. While the licensing for Purview is not as tricky as other Microsoft products, navigating licenses since the shift to E3 and E5 plans has been a task, as individual licenses must now be purchased separately."
"The costs associated with E5 licensing are currently expensive for us, so we use the E3 license, which comes with fewer features and functionalities."
"With the full bundle, pricing is not a significant concern. As an M3, I find the Purview pricing of 1250 per user worthwhile."

Popular Use Cases

Primary use cases for Microsoft Purview eDiscovery include managing electronically stored information in Microsoft 365 for litigation cases, teaching eDiscovery workflows, collecting data from Teams, SharePoint, and email exchanges during workforce transitions, placing litigation holds, and searching historical data during legal cases. Organizations use it to capture information from Outlook and Teams, assist legal departments, develop workflows, and test in live environments to manage information governance challenges.

Service and Support

Microsoft Purview eDiscovery's customer service and support receive mixed feedback. Users find support responsive, rating it from seven to ten, with quick ticket responses. Some don't require assistance, indicating reliability. Others mention varying response times, with some issues resolved quickly and others delayed. While assistance is often deemed satisfactory, users experience occasional dissatisfaction due to mismatched expectations. However, many recognize Microsoft's consistent response times across services.

Deployment

Many find Microsoft Purview eDiscovery's initial setup straightforward and ready to use, built into the platforms they use. Activation of necessary features was simple and took approximately one to two hours. Although it required some time to adjust and refine policies, this effort was considered valuable. As Microsoft manages all maintenance on the cloud-based platform, users are only required to track changes.

Scalability

Microsoft Purview eDiscovery demonstrates notable scalability, seamlessly integrating more cloud elements without friction. It aligns well with enterprise needs, though some users rate its scalability lower due to missing search functionalities in E3 licensing. The system operates efficiently and swiftly, maintaining performance even with added features. Users have not required changes or expansion since setup, indicating stable scalability.

Stability

Many users find Microsoft Purview eDiscovery stable with improved reliability compared to SCC. Some experience occasional sluggishness and suspect unseen background processes. Microsoft is developing visibility tools to address this. Despite minor performance delays, outages are rare, making it reliable. Users note it is stable for current search functionalities, with no history of downtime, and feel confident in its consistent performance.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our Microsoft Purview eDiscovery Buyer's Guide for additional reliable information.