Microsoft Purview Information Protection vs Microsoft Purview eDiscovery comparison

Microsoft Purview Information Protection vs. Microsoft Purview eDiscovery

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Helped 848,207 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

ROI

Sentiment score

7.7

Microsoft Purview eDiscovery boosts ROI by improving data efficiency, compliance, risk management, and reducing legal and IT workloads.

Sentiment score

8.1

Microsoft Purview Information Protection enhances security, ensures compliance, reduces costs, and improves efficiency by automating data protection and governance.

We have seen a 100% return on investment.

reviewer2595618

Senior System Engineer at a sports company with 5,001-10,000 employees

The ease of accessing necessary information promptly is the biggest return on investment.

John Alvis

Manager, Information Technology Operations & Security at a energy/utilities company with 201-500 employees

It's hard to quantify the ROI in a dollar amount, but we realize value by doing more tasks in less time than we did before.

For more quotes and insights, download the Microsoft Purview eDiscovery report

Director, IT Infrastructure & Cloud Technology at a legal firm with 501-1,000 employees

Purview can do a quick scan, and it doesn't use human resources, so it gets time to do things that we need humans to focus on.

Mgr Data Engineering at Avanade

The cost of data loss and your data going to a competitor is potentially massive.

Client Experience Officer at 1234 Micro Technologies

Customers have seen a return on investment through quicker issue detection and cost savings due to automation.

For more quotes and insights, download the Microsoft Purview Information Protection report

Business Development Manager, Transformational Services at Dell Technologies

Customer Service

Sentiment score

7.6

Microsoft Purview eDiscovery is praised for responsive support, despite some mixed experiences with wait times and outcomes.

Sentiment score

5.3

Users report mixed customer service experiences with Microsoft Purview, noting slow response times and inadequate communication despite some improvements.

I would rate Microsoft Purview eDiscovery's customer service and technical support a ten.

For more quotes and insights, download the Microsoft Purview eDiscovery report

Is admin at a energy/utilities company with 1,001-5,000 employees

Sometimes, I get a fast and knowledgeable response, while other times, I've experienced delays and received no resolution.

Client Experience Officer at 1234 Micro Technologies

It's hard to be an ambassador for a product when you know it will be hard to get support.

Mgr Data Engineering at Avanade

We generally receive good support from Microsoft for this solution.

For more quotes and insights, download the Microsoft Purview Information Protection report

Business Development Manager, Transformational Services at Dell Technologies

Scalability Issues

Sentiment score

7.9

Microsoft Purview eDiscovery is scalable and efficient, seamlessly integrating with cloud infrastructures but lacks some search functions.

Sentiment score

7.3

Microsoft Purview Information Protection is scalable for large workloads, but speed and policy update intervals could be improved.

It scales with us seamlessly.

Director, IT Infrastructure & Cloud Technology at a legal firm with 501-1,000 employees

With the E3 licensing, I would rate the scalability of Microsoft Purview eDiscovery as a six because it lacks certain critical search functionalities.

For more quotes and insights, download the Microsoft Purview eDiscovery report

Is admin at a energy/utilities company with 1,001-5,000 employees

It can be scaled across different departments organization-wide very quickly and easily.

Client Experience Officer at 1234 Micro Technologies

It can handle large collections of data without issues.

For more quotes and insights, download the Microsoft Purview Information Protection report

Mgr Data Engineering at Avanade

Scalability can be improved by reducing these intervals.

Ayse Kocak

Information Technology Senior Expert at Garanti Teknoloji

Stability Issues

Sentiment score

8.6

Microsoft Purview eDiscovery is generally stable, with minor slowdowns, but users seek more transparency on performance issues.

Sentiment score

7.4

Purview remains reliable and stable, performing well at scale with minor issues and continuous upgrades through its SaaS model.

For us, it has been one hundred percent reliable.

John Alvis

Manager, Information Technology Operations & Security at a energy/utilities company with 201-500 employees

Microsoft Purview eDiscovery is highly reliable.

For more quotes and insights, download the Microsoft Purview eDiscovery report

Director, IT Infrastructure & Cloud Technology at a legal firm with 501-1,000 employees

Once implemented, I haven't had issues with its consistency.

For more quotes and insights, download the Microsoft Purview Information Protection report

Client Experience Officer at 1234 Micro Technologies

The solution is stable overall.

Ammar Akhtar

Cybersecurity Engineer at INTECH Process Automation

Room For Improvement

Microsoft Purview eDiscovery needs faster, more efficient features, better integration, NLP for queries, and affordable pricing for users.

Microsoft Purview Information Protection needs enhancements in integration, affordability, reporting, AI, feature reintroduction, and comprehensive data protection.

Adding more features, as Microsoft continues to expand their cloud offerings, would be beneficial.

Director, IT Infrastructure & Cloud Technology at a legal firm with 501-1,000 employees

Defining what constitutes a credit card because that is where I get the most false positives.

reviewer2595618

Senior System Engineer at a sports company with 5,001-10,000 employees

We find that many critical functions are available only to E5 license holders.

For more quotes and insights, download the Microsoft Purview eDiscovery report

Is admin at a energy/utilities company with 1,001-5,000 employees

Having a roadmap or updates about new releases would be helpful for demonstrating to clients.

Client Experience Officer at 1234 Micro Technologies

Clarifying product features and use cases would help avoid such confusion.

Mgr Data Engineering at Avanade

Purview could better integrate with third-party tools.

For more quotes and insights, download the Microsoft Purview Information Protection report

Business Development Manager, Transformational Services at Dell Technologies

Setup Cost

Microsoft Purview eDiscovery pricing is complex, with E5 costly yet beneficial, while E3 is cheaper but limited.

Microsoft Purview Information Protection offers competitive pricing, attractive bundling, and flexible licensing options, appealing to enterprise buyers.

With CSP or MCE-style agreements with Microsoft, the process is streamlined since we have reps from both Microsoft and CDW working together.

For more quotes and insights, download the Microsoft Purview eDiscovery report

Director, IT Infrastructure & Cloud Technology at a legal firm with 501-1,000 employees

As an M3, I find the Purview pricing of 1250 per user worthwhile.

reviewer2595618

Senior System Engineer at a sports company with 5,001-10,000 employees

The pricing and licensing with Microsoft can be complex, and licensing is known to be a challenge because it changes frequently.

Michael Bollhoefer

Deveoper Enterprise Content Mamagement Lead at a energy/utilities company with 1,001-5,000 employees

I talked to people who had compared it to other products on the market, and they're spending five figures to get started.

Mgr Data Engineering at Avanade

Our focus is on helping customers maximize their software investment.

For more quotes and insights, download the Microsoft Purview Information Protection report

Business Development Manager, Transformational Services at Dell Technologies

The pricing is not very high and is considered fine.

Ammar Akhtar

Cybersecurity Engineer at INTECH Process Automation

Valuable Features

Microsoft Purview eDiscovery ensures efficient data retrieval with multi-platform integration, automation, compliance visibility, and adherence to global data privacy laws.

Microsoft Purview excels in data protection with encryption, labeling, cross-platform security, and seamless integration, enhancing compliance and efficiency.

The most valuable feature of Microsoft Purview eDiscovery is its ability to search across various platforms, including Exchange, SharePoint, Teams, and OneDrive.

Director, IT Infrastructure & Cloud Technology at a legal firm with 501-1,000 employees

Purview can connect to iOS, Mac, Android, and SaaS apps, which is critical for capturing SMS and MMS text message data.

For more quotes and insights, download the Microsoft Purview eDiscovery report

Is admin at a energy/utilities company with 1,001-5,000 employees

Purview's inclusion of global regulations is critical because we're heavily regulated by FERC, Sarbanes-Oxley, and the SEC.

Michael Bollhoefer

Deveoper Enterprise Content Mamagement Lead at a energy/utilities company with 1,001-5,000 employees

Microsoft Copilot is an advantage because it's enterprise-grade AI.

Business Development Manager, Transformational Services at Dell Technologies

It's paramount to have a single solution for information protection.

Client Experience Officer at 1234 Micro Technologies

Regardless of the education, the employee might share the information anyway, so the AI shouldn't be the first point of failure. It should be a human making good decisions.

For more quotes and insights, download the Microsoft Purview Information Protection report

Mgr Data Engineering at Avanade

Categories and Ranking

Microsoft Purview eDiscovery

Ranking in Microsoft Security Suite

24th

Average Rating

7.6

Reviews Sentiment

7.5

Number of Reviews

Ranking in other categories

eDiscovery (2nd)

Microsoft Purview Informati...

Ranking in Microsoft Security Suite

14th

Average Rating

8.0

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

Data Governance (4th), Data Privacy Management Software (1st)

Mindshare comparison

As of April 2025, in the Microsoft Security Suite category, the mindshare of Microsoft Purview eDiscovery is 0.7%, down from 0.9% compared to the previous year. The mindshare of Microsoft Purview Information Protection is 1.1%, down from 1.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Microsoft Security Suite

Featured Reviews

Tasks that took an entire day before we implemented the solution now take just 30 minutes.

Director, IT Infrastructure & Cloud Technology at a legal firm with 501-1,000 employees

The most valuable feature of Microsoft Purview eDiscovery is its ability to search across various platforms, including Exchange, SharePoint, Teams, and OneDrive. It enables a streamlined, unified process for searching across these platforms. It is critical for Purview to be able to connect to iOS, Mac, and Android devices and data in other SaaS apps. From a support perspective, I can do things while I'm eating lunch or something else. It's more dynamic and responsive. I think everybody appreciates it. We're not tied to one device. Purview's multi-cloud capabilities are also essential for the same reasons. Keeping everything under one umbrella further increases the time savings. Purview accounts for critical regulations from around the world. This is crucial because we hold ourselves accountable to standards and need to align with them. Working at a law firm, we have clients who dictate to us what standards they expect. The visibility is excellent. As we move more things into the cloud, more opportunities exist to put everything under one umbrella.

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Provides an essential audit trail that helps prevent accidental exposure of sensitive data, but the changing product names are confusing

Mgr Data Engineering at Avanade

One of the key features of Microsoft Purview Information Protection is the auto-classification functionalities, although I have found them to be less effective in complex scenarios. The policy toggle, demanding justification for downgrading labels, provides an essential audit trail that helps prevent accidental exposure of sensitive data. The security tools integrate well. I like that you can scan several data or informational assets, such as your SharePoint list, Teams, etc., and bring them into Purview as a central repository. Partnering with other products, like Sentinel, for logging capability and inventory provides a service across the board. It's essential that Purview automatically prevents highly sensitive corporate secrets and data from being ingested into generative AI models, but the reality is that AI is a tool. It's problematic if consumers rely on a tool to protect them because they must be educated first. Regardless of the education, the employee might share the information anyway, so the AI shouldn't be the first point of failure. It should be a human making good decisions.

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848,207 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Financial Services Firm

14%

Government

13%

Computer Software Company

11%

University

Financial Services Firm

19%

Computer Software Company

13%

Retailer

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Microsoft Purview eDiscovery?

The tool has been beneficial. Some of our previous users left the organization without sharing the information they had at a personal level. This information was related to the organization, and th...

What is your experience regarding pricing and costs for Microsoft Purview eDiscovery?

The setup process was very straightforward. We acquired pricing through our reseller in NASDAQ, eliminating the need to search for prices ourselves.

What needs improvement with Microsoft Purview eDiscovery?

The query language can be time-consuming to figure out if you don't know it initially. While there are options with dropdowns to select criteria, having a natural language feature would be benefici...

What do you like most about Microsoft Purview Information Protection?

It ensures that sensitive data is automatically safeguarded, even for email attachments, regardless of the user or device.

What is your experience regarding pricing and costs for Microsoft Purview Information Protection?

The pricing is not very high and is considered fine. Microsoft offers different licensing options. AIP Plan 2 is used for critical users. The AIP is included in the business standard license for cl...

What needs improvement with Microsoft Purview Information Protection?

The most difficult part in the labeling solution is the lack of direct PDF support on Macs, whereas on Windows, a Purview agent can label PDFs. This should be improved to support PDF protection on ...

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Product Reports

Microsoft Purview eDiscovery

Download Microsoft Purview eDiscovery product report

Microsoft Purview Information Protection

Download Microsoft Purview Information Protection product report

Microsoft Purview Information Protection report

Also Known As

No data available

Microsoft Information Protection

Overview

Efficiently respond to legal matters or internal investigations with intelligent capabilities that reduce data to only what’s relevant. Discover data where it lives. Discover and collect data in place, within your Microsoft Purview boundary. Manage workflows efficiently. Streamline your eDiscovery process with an end-to-end workflow from one platform. Accelerate your process. Get insights quickly with built-in capabilities, reducing review time and costs.

To learn more about our solution, ask questions, and share feedback, join our Microsoft Security, Compliance and Identity Community.

Microsoft

Implement Microsoft Information Protection (MIP) to help you discover, classify, and protect sensitive information wherever it lives or travels.

MIP capabilities are included with Microsoft 365 Compliance and give you the tools to know your data, protect your data, and prevent data loss.

To learn more about our solution, ask questions, and share feedback, join our Microsoft Security, Compliance and Identity Community.

Microsoft

Microsoft Purview Information Protection vs. Microsoft Purview eDiscovery