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Google Vault vs Microsoft Purview eDiscovery comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 6, 2024
 

Categories and Ranking

Google Vault
Ranking in eDiscovery
1st
Average Rating
8.8
Number of Reviews
11
Ranking in other categories
Email Archiving (1st)
Microsoft Purview eDiscovery
Ranking in eDiscovery
3rd
Average Rating
7.0
Number of Reviews
3
Ranking in other categories
Microsoft Security Suite (26th)
 

Mindshare comparison

As of November 2024, in the eDiscovery category, the mindshare of Google Vault is 17.2%, up from 6.3% compared to the previous year. The mindshare of Microsoft Purview eDiscovery is 25.3%, up from 7.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
eDiscovery
 

Featured Reviews

Swapnil Dassi - PeerSpot reviewer
Jul 28, 2023
Capabilities in data management, eDiscovery, backup solutions, and ensuring data security and accessibility for admins
One thing I've noticed is that it splits the data files into multiple parts, like the PFT files. For example, when there is a large data size of any account, the backup process splits it into many files. This can be confusing and not very efficient when trying to manage the backups. It would be better if the backup process creates one or two files instead of numerous smaller ones. It should be easier for the admin to manage the data and perform imports or uploads to other accounts. So the backup solution should be more streamlined and provide options for easier data management and import/export processes. There is room for improvement in this aspect. It would be great to see enhancements in this area to make the backup process more user-friendly and efficient. Another area of improvement is support. Earlier, Google support used to be very attentive and responsible, but in the past few months, I've noticed delays in their responses, not only related to Google Vault but also to other products.
Mike McBride - PeerSpot reviewer
Apr 25, 2023
It has improved visibility and simplified data review, but it lacks many features found in specialized tools
I see two significant challenges with many of my clients. One is that there are some functionality gaps compared to specialized tools in the legal industry, like a legal hold tool or a document review tool. They have features that Purview eDiscovery lacks. Those gaps create a situation where I almost have to do things twice. I need to collect all my data in eDiscovery and ship it to another platform to complete the review. For example, you can't date stamp documents. I have to put them in another tool to do that. It has legal hold notifications and various decent features, but other tools have more functionality. Those are some minor challenges and gaps, but I wouldn't want to solve the larger issues myself. The other problem is that it's changing all the time. Microsoft has an excellent platform, and they're constantly updating 365. It creates an issue for eDiscovery users when Microsoft makes those changes behind the scenes, and you're unaware. I've experienced this. We were getting ready to have a training session with a customer, and the interface differed when we logged in the next day. It's a general issue with SaaS and cloud-native products, not just Microsoft. With an on-prem solution, I can see that I'm at version 10.0.1, and here are all the new features in the release notes. However, in 365, I'm wherever Microsoft tells me I am, and I never know when new features will hit. I can't stop them from being implemented. I wake up one day to see that everything has changed, and now I need to figure out how it will impact my workflow. It might not even be a change to an eDiscovery feature. You'd be talking about something like loops or any new product. How do I collect this? How does it work with eDiscovery? It's almost a full-time job keeping track of these changes.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Google Vault acts as a great method for retrieving files from Google Drive and Gmail."
"My impression is that the initial setup process is not that difficult."
"The audit part of the tool is the most useful for me."
"In my opinion, the search functionality is the best feature. With Google Vault, we can quickly search for any email within Gmail accounts. And then we can get further information, such as if you want the full header or want to know any extra details about the emails."
"Google Vault is a solution we can use for the data export of end-users."
"Data retention is very valuable to us."
"It is a very stable solution...It is a very scalable solution."
"The most valuable features are automatic document and email retention."
"The machine learning wasn't half bad. I really like that part. I thought it was novel. It pretty much automated it, once you trained the model."
"The tool has been beneficial. Some of our previous users left the organization without sharing the information they had at a personal level. This information was related to the organization, and they didn't disclose it. Thanks to the product, it's easy for me to search and find out what communication a specific user has done, whether it's from SharePoint or any other platform. With Microsoft Purview eDiscovery, we can easily retrieve and restore this data."
"I think eDiscovery Premium has made dealing with data from Teams much more accessible than any other platform."
 

Cons

"Searching could be improved. There's a lot of limitations when searching with Google Vault."
"Google Vault needs to improve its data export timing because sometimes, it takes a very long time to export the data."
"The knowledge base is not as in-depth as it should be."
"Although it does a good job of searching through data and exporting it, I feel that Google Vault should have more export options available to the user. As a reseller, our customers demand a lot from their Google products, and exporting is one area where there's a lot of improvement needed."
"It would be nice if Google would let us download the data in different formats."
"My personal opinion is that Google Vault could improve if they could have a similar version to Microsoft 365 where you can have an eDiscovery manager account. With this, you can separate a regular person from an organization and just transfer the specific files."
"eDiscovery could be improved with additional information and an easier way to retain it."
"One thing I've noticed is that it splits the data files into multiple parts, like the PFT files. For example, when there is a large data size of any account, the backup process splits it into many files. This can be confusing and not very efficient when trying to manage the backups."
"Microsoft Purview eDiscovery should be cheaper."
"I see two significant challenges with many of my clients. One is that there are some functionality gaps compared to specialized tools in the legal industry, like a legal hold tool or a document review tool. They have features that Purview eDiscovery lacks. Those gaps create a situation where I almost have to do things twice. I need to collect all my data in eDiscovery and ship it to another platform to complete the review."
"Purview eDiscovery works, but it's not entirely perfect. There were times when search results would get hung up or error codes would be presented and we'd have to contact Microsoft to get that sorted out."
 

Pricing and Cost Advice

"If you have Google Enterprise, then Google Vault is free to use."
"Google Vault is a cheaply priced product. Monthly payments are to be made towards the licensing costs attached to the solution. There are no extra costs apart from the licensing costs attached to the solution."
"The solution is expensive."
"The pricing is fairly cheap."
"Last year, the price was randomly increased and our customers were really facing a challenge around this. Google launched new pricing under different plans, where formerly there were only three plans, and now there are four, each with their own separate usage allowances. I think it's good, though. The basic plan is now the Business Starter plan, and many customers find this plan very convenient and minimal in price. Overall, the pricing for all the plans is good."
"Google Vault comes as part of a package deal for us."
"In the positions that I've had through contracting over the years, I've heard talk of it being overpriced and underperforming compared to its competitors."
"Microsoft Purview eDiscovery comes as part of Microsoft 365 licenses."
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Top Industries

By visitors reading reviews
Educational Organization
39%
Computer Software Company
9%
Financial Services Firm
5%
University
4%
Financial Services Firm
14%
Government
12%
Computer Software Company
11%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Google Vault?
It is a very stable solution...It is a very scalable solution.
What is your experience regarding pricing and costs for Google Vault?
Google Vault is a cheaply priced product. Monthly payments are to be made towards the licensing costs attached to the solution. There are no extra costs apart from the licensing costs attached to t...
What needs improvement with Google Vault?
It would be great if the product had the ability to export email results directly. Currently, Google Vault offers a print option only if it can export in an email format. The sharing of access or b...
What do you like most about Microsoft Purview eDiscovery?
The tool has been beneficial. Some of our previous users left the organization without sharing the information they had at a personal level. This information was related to the organization, and th...
What is your experience regarding pricing and costs for Microsoft Purview eDiscovery?
Microsoft Purview eDiscovery comes as part of Microsoft 365 licenses.
What needs improvement with Microsoft Purview eDiscovery?
Microsoft Purview eDiscovery should be cheaper.
 

Learn More

 

Overview

 

Sample Customers

Broadcom, Dr. Agarwal’s Eye Hospital, Globeflight, Maven Wave, McClatchy, NII Holdings, Safetec, Sheboygan County
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Find out what your peers are saying about Google Vault vs. Microsoft Purview eDiscovery and other solutions. Updated: October 2024.
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