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Google Vault vs Microsoft Purview eDiscovery comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 6, 2024
 

Categories and Ranking

Google Vault
Ranking in eDiscovery
1st
Average Rating
9.0
Reviews Sentiment
7.0
Number of Reviews
12
Ranking in other categories
Email Archiving (1st)
Microsoft Purview eDiscovery
Ranking in eDiscovery
2nd
Average Rating
7.6
Reviews Sentiment
7.6
Number of Reviews
8
Ranking in other categories
Microsoft Security Suite (21st)
 

Mindshare comparison

As of December 2024, in the eDiscovery category, the mindshare of Google Vault is 17.9%, up from 6.9% compared to the previous year. The mindshare of Microsoft Purview eDiscovery is 26.6%, up from 8.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
eDiscovery
 

Featured Reviews

Swapnil Dassi - PeerSpot reviewer
Capabilities in data management, eDiscovery, backup solutions, and ensuring data security and accessibility for admins
One thing I've noticed is that it splits the data files into multiple parts, like the PFT files. For example, when there is a large data size of any account, the backup process splits it into many files. This can be confusing and not very efficient when trying to manage the backups. It would be better if the backup process creates one or two files instead of numerous smaller ones. It should be easier for the admin to manage the data and perform imports or uploads to other accounts. So the backup solution should be more streamlined and provide options for easier data management and import/export processes. There is room for improvement in this aspect. It would be great to see enhancements in this area to make the backup process more user-friendly and efficient. Another area of improvement is support. Earlier, Google support used to be very attentive and responsible, but in the past few months, I've noticed delays in their responses, not only related to Google Vault but also to other products.
Mike McBride - PeerSpot reviewer
It has improved visibility and simplified data review, but it lacks many features found in specialized tools
I see two significant challenges with many of my clients. One is that there are some functionality gaps compared to specialized tools in the legal industry, like a legal hold tool or a document review tool. They have features that Purview eDiscovery lacks. Those gaps create a situation where I almost have to do things twice. I need to collect all my data in eDiscovery and ship it to another platform to complete the review. For example, you can't date stamp documents. I have to put them in another tool to do that. It has legal hold notifications and various decent features, but other tools have more functionality. Those are some minor challenges and gaps, but I wouldn't want to solve the larger issues myself. The other problem is that it's changing all the time. Microsoft has an excellent platform, and they're constantly updating 365. It creates an issue for eDiscovery users when Microsoft makes those changes behind the scenes, and you're unaware. I've experienced this. We were getting ready to have a training session with a customer, and the interface differed when we logged in the next day. It's a general issue with SaaS and cloud-native products, not just Microsoft. With an on-prem solution, I can see that I'm at version 10.0.1, and here are all the new features in the release notes. However, in 365, I'm wherever Microsoft tells me I am, and I never know when new features will hit. I can't stop them from being implemented. I wake up one day to see that everything has changed, and now I need to figure out how it will impact my workflow. It might not even be a change to an eDiscovery feature. You'd be talking about something like loops or any new product. How do I collect this? How does it work with eDiscovery? It's almost a full-time job keeping track of these changes.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The audit part of the tool is the most useful for me."
"The most valuable feature of Google Vault is its reliability."
"Overall, I would rate Google Vault a ten out of ten."
"Google Vault is a solution we can use for the data export of end-users."
"Data retention is very valuable to us."
"The most valuable features are automatic document and email retention."
"Search feature is valuable for our customers."
"It is a very stable solution...It is a very scalable solution."
"Microsoft Purview eDiscovery has saved me personally a lot of time because I can query it, and it touches everything we have as a full Microsoft shop."
"The ability to query everything that's in Microsoft and send links or add people, like managers, to review the documents is valuable. It's easy as I don't have to download and email anything. I just add them as a reviewer, and they can access it from there."
"The speed of it is valuable. I am able to search even 10,000 mailboxes for specific content. It helps search and accommodate the often limited information provided by users regarding what they need."
"Purview eDiscovery has made it significantly easier to handle rare litigation requests."
"Tasks that took an entire day before we implemented Purview now take just 30 minutes."
"The most valuable feature of Microsoft Purview eDiscovery is the content search. We can use it to find the data we need by searching for keywords, phrases, or the sender or recipient. It helps us gather information from current employees or ones who have left the company."
"Our legal team benefits from using Microsoft Purview eDiscovery."
"The machine learning wasn't half bad. I really like that part. I thought it was novel. It pretty much automated it, once you trained the model."
 

Cons

"So, when doing a search, perhaps in some instances when you use terms, the information is not very precise in the sense that I'm not getting what I'm looking for. And in some instances, the information, not all the time, but in some instances, it might not be accurate. For example, when doing a search, if you use too many terms, it might not return any results."
"Google Vault needs to improve its data export timing because sometimes, it takes a very long time to export the data."
"For us, customer service has been a bit lacking, probably with a rating of a five out of ten."
"One thing I've noticed is that it splits the data files into multiple parts, like the PFT files. For example, when there is a large data size of any account, the backup process splits it into many files. This can be confusing and not very efficient when trying to manage the backups."
"My personal opinion is that Google Vault could improve if they could have a similar version to Microsoft 365 where you can have an eDiscovery manager account. With this, you can separate a regular person from an organization and just transfer the specific files."
"It would be nice if Google would let us download the data in different formats."
"The price of the solution could improve and the search could be easier."
"Customer service has been a bit lacking."
"The sorting and filtering of the result data need improvement, and the interface for writing queries is not user-friendly for business users. We still need all the backend stuff. We have to use Graph API to interface with everything and create custom interfaces on the front end to make it easier for the end users, which is costly. The reporting, sorting, and filtering capabilities that other products have aren't available natively in Purview."
"Microsoft Purview eDiscovery should be cheaper."
"I would suggest adding more platforms. Currently, it's compatible with OneDrive, Teams, SharePoint, and Exchange. Adding more features, as Microsoft continues to expand their cloud offerings, would be beneficial. Exploring options like Azure Files might be an avenue for improvement."
"The query language can be time-consuming to figure out if you don't know it initially. While there are options with dropdowns to select criteria, having a natural language feature would be beneficial. Copilot is expected to add such functionality in the future."
"Purview eDiscovery works, but it's not entirely perfect. There were times when search results would get hung up or error codes would be presented and we'd have to contact Microsoft to get that sorted out."
"It has been one of the most solid tools I have worked with. However, Purview Data Loss Protection for remediating policy violations needs refinement, for example, in defining what constitutes a credit card because that is where I get the most false positives."
"The query language can be time-consuming to figure out if you don't know it initially."
"I would suggest adding more platforms."
 

Pricing and Cost Advice

"If you have Google Enterprise, then Google Vault is free to use."
"The solution is expensive."
"Last year, the price was randomly increased and our customers were really facing a challenge around this. Google launched new pricing under different plans, where formerly there were only three plans, and now there are four, each with their own separate usage allowances. I think it's good, though. The basic plan is now the Business Starter plan, and many customers find this plan very convenient and minimal in price. Overall, the pricing for all the plans is good."
"Google Vault is a cheaply priced product. Monthly payments are to be made towards the licensing costs attached to the solution. There are no extra costs apart from the licensing costs attached to the solution."
"The pricing is fairly cheap."
"Google Vault comes as part of a package deal for us."
"Microsoft Purview eDiscovery comes as part of Microsoft 365 licenses."
"In the positions that I've had through contracting over the years, I've heard talk of it being overpriced and underperforming compared to its competitors."
"The pricing and licensing with Microsoft can be complex, and licensing is known to be a challenge because it changes frequently. While the licensing for Purview is not as tricky as other Microsoft products, navigating licenses since the shift to E3 and E5 plans has been a task, as individual licenses must now be purchased separately."
"With the full bundle, pricing is not a significant concern. As an M3, I find the Purview pricing of 1250 per user worthwhile."
"The costs associated with E5 licensing are currently expensive for us, so we use the E3 license, which comes with fewer features and functionalities."
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Top Industries

By visitors reading reviews
Educational Organization
39%
Computer Software Company
9%
Financial Services Firm
5%
University
4%
Financial Services Firm
15%
Government
12%
Computer Software Company
11%
University
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Google Vault?
It is a very stable solution...It is a very scalable solution.
What is your experience regarding pricing and costs for Google Vault?
Google Vault is a cheaply priced product. Monthly payments are to be made towards the licensing costs attached to the solution. There are no extra costs apart from the licensing costs attached to t...
What needs improvement with Google Vault?
It would be great if the product had the ability to export email results directly. Currently, Google Vault offers a print option only if it can export in an email format. The sharing of access or b...
What do you like most about Microsoft Purview eDiscovery?
The tool has been beneficial. Some of our previous users left the organization without sharing the information they had at a personal level. This information was related to the organization, and th...
What is your experience regarding pricing and costs for Microsoft Purview eDiscovery?
We go through CDW for all of our acquisitions, and they are very easy to work with. With CSP or MCE-style agreements with Microsoft, the process is streamlined since we have reps from both Microsof...
What needs improvement with Microsoft Purview eDiscovery?
I would suggest adding more platforms. Currently, it's compatible with OneDrive, Teams, SharePoint, and Exchange. Adding more features, as Microsoft continues to expand their cloud offerings, would...
 

Learn More

 

Overview

 

Sample Customers

Broadcom, Dr. Agarwal’s Eye Hospital, Globeflight, Maven Wave, McClatchy, NII Holdings, Safetec, Sheboygan County
Information Not Available
Find out what your peers are saying about Google Vault vs. Microsoft Purview eDiscovery and other solutions. Updated: December 2024.
823,875 professionals have used our research since 2012.