Microsoft Purview eDiscovery pros and cons

3.8 out of 5

4 reviews
75% willing to recommend

Pros & Cons summary

Microsoft Purview eDiscovery automates processes through machine learning, enhancing data accessibility from Teams and facilitating retrieval across multiple platforms like SharePoint and Exchange. Despite being streamlined, it faces challenges such as search errors and high costs, with limitations compared to legal tools and lack of broader platform integration. Users recommend expanding to Azure Files for improvement, ensuring efficient communication restoration from specific users across Exchange, SharePoint, Teams, and OneDrive.

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Prominent pros & cons

PROS

Microsoft Purview eDiscovery features effective machine learning capabilities that automate processes once the model is trained.

It enhances accessibility of data from Microsoft Teams, making it easier to manage compared to other platforms.

Microsoft Purview eDiscovery provides tools that facilitate the recovery of data left by former users, searchable across various platforms like SharePoint.

The ability to search and retrieve communications and data specific to individual users enhances organizational control and data management.

It supports searches across multiple platforms including Exchange, SharePoint, Teams, and OneDrive, streamlining the data retrieval process.

CONS

Purview eDiscovery experiences occasional search result hang-ups and error codes requiring Microsoft support.

There are functionality gaps compared to specialized legal tools, such as legal hold or document review tools.

Users might need to collect data in eDiscovery and switch platforms to complete reviews due to these gaps.

Microsoft Purview eDiscovery is suggested to be cheaper.

Adding compatibility with more platforms beyond OneDrive, Teams, SharePoint, and Exchange would be beneficial.

Microsoft Purview eDiscovery Pros review quotes

Mike McBride

Writer/Blogger at a tech services company with 1-10 employees

Apr 25, 2023

I think eDiscovery Premium has made dealing with data from Teams much more accessible than any other platform.

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Frank Radeck

Director, IT Infrastructure & Cloud Technology at a legal firm with 501-1,000 employees

Nov 19, 2024

The most valuable feature of Microsoft Purview eDiscovery is its ability to search across various platforms, including Exchange, SharePoint, Teams, and OneDrive. It enables a streamlined, unified process for searching across these platforms.

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reviewer2161866

eDiscovery Analyst with 1-10 employees

Apr 18, 2023

The machine learning wasn't half bad. I really like that part. I thought it was novel. It pretty much automated it, once you trained the model.

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Microsoft Purview eDiscovery

November 2024

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Deepesh Mehtani

Project Manager at AA Telecom

Nov 30, 2023

The tool has been beneficial. Some of our previous users left the organization without sharing the information they had at a personal level. This information was related to the organization, and they didn't disclose it. Thanks to the product, it's easy for me to search and find out what communication a specific user has done, whether it's from SharePoint or any other platform. With Microsoft Purview eDiscovery, we can easily retrieve and restore this data.

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Microsoft Purview eDiscovery Cons review quotes

Mike McBride

Writer/Blogger at a tech services company with 1-10 employees

Apr 25, 2023

I see two significant challenges with many of my clients. One is that there are some functionality gaps compared to specialized tools in the legal industry, like a legal hold tool or a document review tool. They have features that Purview eDiscovery lacks. Those gaps create a situation where I almost have to do things twice. I need to collect all my data in eDiscovery and ship it to another platform to complete the review.

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Frank Radeck

Director, IT Infrastructure & Cloud Technology at a legal firm with 501-1,000 employees

Nov 19, 2024

I would suggest adding more platforms. Currently, it's compatible with OneDrive, Teams, SharePoint, and Exchange. Adding more features, as Microsoft continues to expand their cloud offerings, would be beneficial. Exploring options like Azure Files might be an avenue for improvement.

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reviewer2161866

eDiscovery Analyst with 1-10 employees

Apr 18, 2023

Purview eDiscovery works, but it's not entirely perfect. There were times when search results would get hung up or error codes would be presented and we'd have to contact Microsoft to get that sorted out.

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Buyer's Guide

Microsoft Purview eDiscovery

November 2024

Free Report: Microsoft Purview eDiscovery Reviews and More

Learn what your peers think about Microsoft Purview eDiscovery. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.

DOWNLOAD NOW

816,562 professionals have used our research since 2012.

Deepesh Mehtani

Project Manager at AA Telecom

Nov 30, 2023

Microsoft Purview eDiscovery should be cheaper.

Read full review