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Microsoft Purview eDiscovery pros and cons

Vendor: Microsoft
3.8 out of 5
Badge Leader

Pros & Cons summary

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Prominent pros & cons

PROS

Microsoft Purview eDiscovery's machine learning feature automates tasks effectively after training the model.
It simplifies handling data from Teams and other platforms like SharePoint, Exchange, and OneDrive.
Its search capabilities across multiple Microsoft platforms enhance data retrieval and restoration.
The content search is invaluable for finding information through keywords, phrases, sender, or recipient, benefiting legal tasks.
It facilitates document review by allowing easy access for managers and others without the need to download or email files.

CONS

Purview eDiscovery experiences occasional search result hangs and error codes, requiring Microsoft assistance.
There are functionality gaps compared to specialized legal tools, necessitating data transfer to other platforms for review completion.
Purview Data Loss Protection needs refinement to reduce false positives in policy violation remediation, particularly in identifying credit card information.
Many critical functions are restricted to E5 license holders, limiting options for E3 customers seeking enhanced features.
The cost of needing to use Graph API for custom interfaces due to lack of native reporting, sorting, and filtering capabilities adds complexity and expense.
 

Microsoft Purview eDiscovery Pros review quotes

Mike McBride - PeerSpot reviewer
Apr 25, 2023
I think eDiscovery Premium has made dealing with data from Teams much more accessible than any other platform.
reviewer2595618 - PeerSpot reviewer
Nov 20, 2024
The speed of it is valuable. I am able to search even 10,000 mailboxes for specific content. It helps search and accommodate the often limited information provided by users regarding what they need.
Frank Radeck - PeerSpot reviewer
Nov 19, 2024
The most valuable feature of Microsoft Purview eDiscovery is its ability to search across various platforms, including Exchange, SharePoint, Teams, and OneDrive. It enables a streamlined, unified process for searching across these platforms.
Learn what your peers think about Microsoft Purview eDiscovery. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
824,067 professionals have used our research since 2012.
Michael Bollhoefer - PeerSpot reviewer
Nov 21, 2024
The most valuable features are automatic content logging tagging. Performing these tasks manually would be impossible. Since most of our data is already in Microsoft, it's convenient to run it through this tool.
John Alvis - PeerSpot reviewer
Nov 21, 2024
The ability to query everything that's in Microsoft and send links or add people, like managers, to review the documents is valuable. It's easy as I don't have to download and email anything. I just add them as a reviewer, and they can access it from there.
reviewer2161866 - PeerSpot reviewer
Apr 18, 2023
The machine learning wasn't half bad. I really like that part. I thought it was novel. It pretty much automated it, once you trained the model.
Deepesh Mehtani - PeerSpot reviewer
Nov 30, 2023
The tool has been beneficial. Some of our previous users left the organization without sharing the information they had at a personal level. This information was related to the organization, and they didn't disclose it. Thanks to the product, it's easy for me to search and find out what communication a specific user has done, whether it's from SharePoint or any other platform. With Microsoft Purview eDiscovery, we can easily retrieve and restore this data.
reviewer2595852 - PeerSpot reviewer
Nov 20, 2024
The most valuable feature of Microsoft Purview eDiscovery is the content search. We can use it to find the data we need by searching for keywords, phrases, or the sender or recipient. It helps us gather information from current employees or ones who have left the company.
 

Microsoft Purview eDiscovery Cons review quotes

Mike McBride - PeerSpot reviewer
Apr 25, 2023
I see two significant challenges with many of my clients. One is that there are some functionality gaps compared to specialized tools in the legal industry, like a legal hold tool or a document review tool. They have features that Purview eDiscovery lacks. Those gaps create a situation where I almost have to do things twice. I need to collect all my data in eDiscovery and ship it to another platform to complete the review.
reviewer2595618 - PeerSpot reviewer
Nov 20, 2024
It has been one of the most solid tools I have worked with. However, Purview Data Loss Protection for remediating policy violations needs refinement, for example, in defining what constitutes a credit card because that is where I get the most false positives.
Frank Radeck - PeerSpot reviewer
Nov 19, 2024
I would suggest adding more platforms. Currently, it's compatible with OneDrive, Teams, SharePoint, and Exchange. Adding more features, as Microsoft continues to expand their cloud offerings, would be beneficial. Exploring options like Azure Files might be an avenue for improvement.
Learn what your peers think about Microsoft Purview eDiscovery. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
824,067 professionals have used our research since 2012.
Michael Bollhoefer - PeerSpot reviewer
Nov 21, 2024
The sorting and filtering of the result data need improvement, and the interface for writing queries is not user-friendly for business users. We still need all the backend stuff. We have to use Graph API to interface with everything and create custom interfaces on the front end to make it easier for the end users, which is costly. The reporting, sorting, and filtering capabilities that other products have aren't available natively in Purview.
John Alvis - PeerSpot reviewer
Nov 21, 2024
The query language can be time-consuming to figure out if you don't know it initially. While there are options with dropdowns to select criteria, having a natural language feature would be beneficial. Copilot is expected to add such functionality in the future.
reviewer2161866 - PeerSpot reviewer
Apr 18, 2023
Purview eDiscovery works, but it's not entirely perfect. There were times when search results would get hung up or error codes would be presented and we'd have to contact Microsoft to get that sorted out.
Deepesh Mehtani - PeerSpot reviewer
Nov 30, 2023
Microsoft Purview eDiscovery should be cheaper.
reviewer2595852 - PeerSpot reviewer
Nov 20, 2024
We find that many critical functions are available only to E5 license holders. It would be beneficial to have more options available for E3 customers. Enhanced Teams functionalities and better capture of text message data, both SMS and MMS, would also be improvements.