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Commvault Cloud vs Microsoft Purview eDiscovery comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 6, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.6
Commvault Cloud lowers costs and boosts efficiency by simplifying backup management, enhancing compliance, and optimizing resources.
Sentiment score
7.7
Microsoft Purview eDiscovery boosts ROI by improving data efficiency, compliance, risk management, and reducing legal and IT workloads.
The ease of accessing necessary information promptly is the biggest return on investment.
We have seen a 100% return on investment.
It's hard to quantify the ROI in a dollar amount, but we realize value by doing more tasks in less time than we did before.
 

Customer Service

Sentiment score
7.3
Commvault Cloud's customer service is praised for speed and expertise but faces criticism for documentation gaps and communication issues.
Sentiment score
7.6
Microsoft Purview eDiscovery is praised for responsive support, despite some mixed experiences with wait times and outcomes.
I would rate Microsoft Purview eDiscovery's customer service and technical support a ten.
 

Scalability Issues

Sentiment score
7.5
Commvault Cloud offers scalable solutions for enterprise environments, efficiently managing data and applications with flexible, seamless integration.
Sentiment score
7.9
Microsoft Purview eDiscovery is scalable and efficient, seamlessly integrating with cloud infrastructures but lacks some search functions.
It scales with us seamlessly.
With the E3 licensing, I would rate the scalability of Microsoft Purview eDiscovery as a six because it lacks certain critical search functionalities.
 

Stability Issues

Sentiment score
7.7
Commvault Cloud is praised for its reliable stability and effective backup, with minimal downtime and swift bug resolution.
Sentiment score
8.6
Microsoft Purview eDiscovery is generally stable, with minor slowdowns, but users seek more transparency on performance issues.
For us, it has been one hundred percent reliable.
Microsoft Purview eDiscovery is highly reliable.
 

Room For Improvement

Commvault Cloud requires interface, usability, automation, and security improvements, along with better integration, licensing, support, performance, and pricing.
Microsoft Purview eDiscovery needs faster, more efficient features, better integration, NLP for queries, and affordable pricing for users.
We find that many critical functions are available only to E5 license holders.
The reporting, sorting, and filtering capabilities that other products have aren't available natively in Purview.
Defining what constitutes a credit card because that is where I get the most false positives.
 

Setup Cost

Commvault Cloud offers flexible licensing with comprehensive features, making it valuable despite higher costs, enabling predictable enterprise budgeting.
Microsoft Purview eDiscovery pricing is complex, with E5 costly yet beneficial, while E3 is cheaper but limited.
We acquired pricing through our reseller in NASDAQ, eliminating the need to search for prices ourselves.
With CSP or MCE-style agreements with Microsoft, the process is streamlined since we have reps from both Microsoft and CDW working together.
The pricing and licensing with Microsoft can be complex, and licensing is known to be a challenge because it changes frequently.
 

Valuable Features

Commvault Cloud offers efficient data management with robust security, seamless integration, and disaster recovery across hybrid environments.
Microsoft Purview eDiscovery ensures efficient data retrieval with multi-platform integration, automation, compliance visibility, and adherence to global data privacy laws.
The most valuable feature of Microsoft Purview eDiscovery is its ability to search across various platforms, including Exchange, SharePoint, Teams, and OneDrive.
Purview can connect to iOS, Mac, Android, and SaaS apps, which is critical for capturing SMS and MMS text message data.
Purview's inclusion of global regulations is critical because we're heavily regulated by FERC, Sarbanes-Oxley, and the SEC.
 

Categories and Ranking

Commvault Cloud
Ranking in eDiscovery
3rd
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
108
Ranking in other categories
Backup and Recovery (3rd), Cloud Backup (2nd), Disaster Recovery as a Service (3rd), File Archiving (2nd), Disaster Recovery (DR) Software (3rd), SaaS Backup (1st), Threat Deception Platforms (1st), Container Backup Software (1st)
Microsoft Purview eDiscovery
Ranking in eDiscovery
2nd
Average Rating
7.6
Reviews Sentiment
7.5
Number of Reviews
8
Ranking in other categories
Microsoft Security Suite (24th)
 

Mindshare comparison

As of January 2025, in the eDiscovery category, the mindshare of Commvault Cloud is 3.2%, down from 4.7% compared to the previous year. The mindshare of Microsoft Purview eDiscovery is 27.2%, up from 10.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
eDiscovery
 

Featured Reviews

Cassandra Cinar - PeerSpot reviewer
Provides excellent visibility and helps reduce costs and time
We use intuitive administrative tools that readily reveal the volume of backed-up data. Our Commvault CommCell servers alert us to failed backups and provide detailed information. This transparency allows our managed service provider to easily grasp our pre-established thresholds and readily scale up with new technologies. We're highly satisfied with Commvault's automated data security and management policies. They meet our stringent requirements for secure and private data storage, including anti-ransomware protection and encryption. Notably, they also ensure compliance with GDPR for backups stored in Europe and other regions, fulfilling our regulatory obligations. Threat Scan's ability to scan backup data for threats is invaluable because it proactively identifies and neutralizes certain viruses and threats that may originate from our G Suite or be reported by our security incident response team, preventing potential outages. Commvault provides excellent visibility across our entire organization's data. They perform regular health checks, informing us of areas of strength and offering recommendations for improvement. These recommendations may include upgrading to newer product versions or addressing issues identified during the checks. It is important for our organization that Commvault provides a unified platform for recovery across cloud, on-premises, and software-as-a-service workloads. This is particularly important because many of our existing cloud environments rely on basic backups that are insufficient for our needs. Commvault empowers us to address this issue. We have implemented it not only in our own operating company but also across the corporate structure, rolling it out to virtually all AWS users. This is because the standard backup methods, such as snapshot backups, fail to meet our stringent requirements for recovery, service level agreements, and crucial functionalities like threat detection and other security features. Commvault ensures a robust and comprehensive backup infrastructure that satisfies all our essential needs. It has improved our organization by ensuring we meet our infrastructure requirements, adhere to our vulnerability methodology, and achieve service level agreements for both backup and storage requirements. The quarterly risk analysis allows us to effectively manage the lifecycle of both data and backups. It also sheds light on the types of data and backups we have, providing valuable insights. Commvault's risk analysis is one of the tools we use to meet our compliance requirements and implement the necessary controls for immediate security policy action. To ensure comprehensive data protection and comply with international regulations like GDPR, we rely on Commvault alongside our established financial systems and SOC-compliant practices. Commvault has helped us reduce our organization's data management costs by 75 percent, particularly for long-term backups. We ditched tapes and virtual tapes thanks to Commvault, replacing them with a fully disk-based backup system and cloud backups in AWS and Azure. By implementing Commvault, we've significantly reduced our backup times. This is achieved through a combination of incremental backups and data aging. Aged data is then moved to cheaper disk or cloud storage, ensuring cost-effective long-term retention while still meeting our recovery SLAs. While the overall time savings may be around 10-15 percent, the main benefit is not keeping everything on expensive primary storage and efficiently aging it out. Consequently, retrieving data from the Azure bucket typically takes five days or more, reflecting our agreed-upon SLA. It has reduced our recovery point objective, allowing us to store more backups. However, new regulatory and compliance requirements mandate that some backups cannot be deleted and must be retained indefinitely. To address this while still improving efficiency, we've implemented solutions for long-term data storage and improved data management practices. Commvault has helped our organization not only decrease our threat detection time but also improve threat prevention to such an extent that we often avoid facing the full impact of a threat altogether. By preventing these incidents, we're often unsure of the precise amount of time saved, but the benefit is clear: we don't need to activate disaster recovery mechanisms. It has not only helped us reduce our recovery time objective, but it has also ensured that our backups and long-term storage are secure, thanks to its comprehensive capabilities. In terms of total cost of ownership, Commvault has enabled us to significantly reduce both hardware and media costs for storage and backup. After factoring in encryption and compression, the total savings amount to close to 80 percent. It has been able to reduce downtime, but having a quick recovery plan and policy and SLAs that are published are met regularly.
Frank Radeck - PeerSpot reviewer
Tasks that took an entire day before we implemented the solution now take just 30 minutes.
The most valuable feature of Microsoft Purview eDiscovery is its ability to search across various platforms, including Exchange, SharePoint, Teams, and OneDrive. It enables a streamlined, unified process for searching across these platforms. It is critical for Purview to be able to connect to iOS, Mac, and Android devices and data in other SaaS apps. From a support perspective, I can do things while I'm eating lunch or something else. It's more dynamic and responsive. I think everybody appreciates it. We're not tied to one device. Purview's multi-cloud capabilities are also essential for the same reasons. Keeping everything under one umbrella further increases the time savings. Purview accounts for critical regulations from around the world. This is crucial because we hold ourselves accountable to standards and need to align with them. Working at a law firm, we have clients who dictate to us what standards they expect. The visibility is excellent. As we move more things into the cloud, more opportunities exist to put everything under one umbrella.
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Financial Services Firm
10%
Manufacturing Company
10%
Government
8%
Financial Services Firm
14%
Government
12%
Computer Software Company
11%
University
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Commvault?
The tool is affordable. I rate the pricing a six out of ten. Implementation requires additional costs because we need Commvault Professional Services.
What needs improvement with Commvault?
Data center backup must be improved. We also want the product to provide us with a cloud-based backup. If we use Microsoft Exchange Online for email services, we want to know how to get a backup in...
What do you like most about Commvault Complete Data Protection?
IntelliSnap and file system backups are valuable features.
What do you like most about Microsoft Purview eDiscovery?
The tool has been beneficial. Some of our previous users left the organization without sharing the information they had at a personal level. This information was related to the organization, and th...
What is your experience regarding pricing and costs for Microsoft Purview eDiscovery?
The setup process was very straightforward. We acquired pricing through our reseller in NASDAQ, eliminating the need to search for prices ourselves.
What needs improvement with Microsoft Purview eDiscovery?
The query language can be time-consuming to figure out if you don't know it initially. While there are options with dropdowns to select criteria, having a natural language feature would be benefici...
 

Also Known As

Commvault Complete Data Protection, Commvault, Commvault Backup & Recovery, Commvault HyperScale X, Metallic, ThreatWise
No data available
 

Overview

 

Sample Customers

Aberdeenshire Council, Acxiom, BAM Group Ireland, Catholic Education Diocese of Parramatta, CI Investments, Clifford Chance, American Municipal Power, American Pacific Mortgage, AstraZeneca, Dongbu Steel, Denver Health, Dow Jones, Emirates Steel, Penn State Health, Prime Healthcare, Sonic Healthcare, Sony Network Communications, TiVO, UCONN Health, The Weitz Company
Information Not Available
Find out what your peers are saying about Commvault Cloud vs. Microsoft Purview eDiscovery and other solutions. Updated: January 2025.
831,265 professionals have used our research since 2012.