Try our new research platform with insights from 80,000+ expert users

Commvault Cloud vs Microsoft Purview eDiscovery comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 6, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.6
Commvault Cloud lowers costs and boosts efficiency by simplifying backup management, enhancing compliance, and optimizing resources.
Sentiment score
7.7
Microsoft Purview eDiscovery boosts ROI by improving data efficiency, compliance, risk management, and reducing legal and IT workloads.
The ease of accessing necessary information promptly is the biggest return on investment.
We have seen a 100% return on investment.
It's hard to quantify the ROI in a dollar amount, but we realize value by doing more tasks in less time than we did before.
 

Customer Service

Sentiment score
7.3
Commvault Cloud's customer service is praised for speed and expertise but faces criticism for documentation gaps and communication issues.
Sentiment score
7.6
Microsoft Purview eDiscovery is praised for responsive support, despite some mixed experiences with wait times and outcomes.
I would rate Microsoft Purview eDiscovery's customer service and technical support a ten.
 

Scalability Issues

Sentiment score
7.5
Commvault Cloud offers scalable solutions for enterprise environments, efficiently managing data and applications with flexible, seamless integration.
Sentiment score
7.9
Microsoft Purview eDiscovery is scalable and efficient, seamlessly integrating with cloud infrastructures but lacks some search functions.
It scales with us seamlessly.
With the E3 licensing, I would rate the scalability of Microsoft Purview eDiscovery as a six because it lacks certain critical search functionalities.
 

Stability Issues

Sentiment score
7.7
Commvault Cloud is praised for its reliable stability and effective backup, with minimal downtime and swift bug resolution.
Sentiment score
8.6
Microsoft Purview eDiscovery is generally stable, with minor slowdowns, but users seek more transparency on performance issues.
For us, it has been one hundred percent reliable.
Microsoft Purview eDiscovery is highly reliable.
 

Room For Improvement

Commvault Cloud requires interface, usability, automation, and security improvements, along with better integration, licensing, support, performance, and pricing.
Microsoft Purview eDiscovery needs faster, more efficient features, better integration, NLP for queries, and affordable pricing for users.
We find that many critical functions are available only to E5 license holders.
The reporting, sorting, and filtering capabilities that other products have aren't available natively in Purview.
Defining what constitutes a credit card because that is where I get the most false positives.
 

Setup Cost

Commvault Cloud offers flexible licensing with comprehensive features, making it valuable despite higher costs, enabling predictable enterprise budgeting.
Microsoft Purview eDiscovery pricing is complex, with E5 costly yet beneficial, while E3 is cheaper but limited.
We acquired pricing through our reseller in NASDAQ, eliminating the need to search for prices ourselves.
With CSP or MCE-style agreements with Microsoft, the process is streamlined since we have reps from both Microsoft and CDW working together.
The pricing and licensing with Microsoft can be complex, and licensing is known to be a challenge because it changes frequently.
 

Valuable Features

Commvault Cloud offers efficient data management with robust security, seamless integration, and disaster recovery across hybrid environments.
Microsoft Purview eDiscovery ensures efficient data retrieval with multi-platform integration, automation, compliance visibility, and adherence to global data privacy laws.
The most valuable feature of Microsoft Purview eDiscovery is its ability to search across various platforms, including Exchange, SharePoint, Teams, and OneDrive.
Purview can connect to iOS, Mac, Android, and SaaS apps, which is critical for capturing SMS and MMS text message data.
Purview's inclusion of global regulations is critical because we're heavily regulated by FERC, Sarbanes-Oxley, and the SEC.
 

Categories and Ranking

Commvault Cloud
Ranking in eDiscovery
3rd
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
108
Ranking in other categories
Backup and Recovery (3rd), Cloud Backup (2nd), Disaster Recovery as a Service (3rd), File Archiving (2nd), Disaster Recovery (DR) Software (3rd), SaaS Backup (1st), Threat Deception Platforms (1st), Container Backup Software (1st)
Microsoft Purview eDiscovery
Ranking in eDiscovery
2nd
Average Rating
7.6
Reviews Sentiment
7.5
Number of Reviews
8
Ranking in other categories
Microsoft Security Suite (22nd)
 

Mindshare comparison

As of February 2025, in the eDiscovery category, the mindshare of Commvault Cloud is 2.8%, down from 4.6% compared to the previous year. The mindshare of Microsoft Purview eDiscovery is 26.7%, up from 12.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
eDiscovery
 

Featured Reviews

Matt Reller - PeerSpot reviewer
Provides extremely fast backup, is easy to manage, and is flexible
Commvault Cloud's automated policies provide the notification we need to ensure our data is secure and managed correctly. Commvault Cloud provides excellent visibility across all of our organization's data. It is extremely important to our organization that Commvault has a unified platform that offers recovery across cloud, on-prem, and SaaS workloads. It has helped our organization improve by simplifying the way we manage our environment. We could not manage the same environment with only half of our current staff. We have yet to find anything in our environment that Commvault does not support. Commvault Cloud's Risk Analysis helps us identify, categorize, and classify sensitive data enabling us to take the appropriate actions to protect it. Commvault does a good job helping us limit our exposure and ensure compliance. Commvault has helped us reduce our data management costs significantly. Compared to Dell Avamar, the costs are vastly different. Commvault is much more cost-effective. We are licensed by capacity, so we don't have to worry about licensing different features. We have all the features that are licensed by capacity. And as far as ongoing support costs and other expenses, they are much lower than what they were with Dell Avamar. Commvault also gives us the flexibility to use any storage we want, while Avamar is tied to the Data Domain, which is not cheap to support. It has helped us reduce our backup time unless we are using Data Domain. This is because we can perform deduplication and compression on the client layer, which reduces the load on the network. We cannot do this with Data Domain. In fact, if we even attempt to perform a quick progress check before sending data to the Data Domain, the system fails completely. We learned this the hard way. We are using many more advanced features in Commvault Cloud than we ever did in Dell Avamar, simply because we had to license each feature separately in Avamar. As a result, we did not perform many backups in Avamar, such as all database backups (DB2, SAP HANA, Oracle, and SQL). These backups were performed outside of Avamar. We are now using Direct Connect agents for all of our databases. This allows us to perform incremental backups, which we could not do with the previous method. As a result, we have reduced our backup times by two-thirds, or even more in some cases. Compared to when we were backing up directly to Data Domain, Commvault is now running our backups ten times faster. This has resulted in a significant reduction in our backup times. Commvault has helped us reduce the RPO. Even in Data Domain, it has reduced our storage times by about half. It has also helped us reduce the threat detection time. We reduced the RTO significantly with Commvault. Commvault has helped us reduce downtime primarily due to the increase in the performance of resources.
Frank Radeck - PeerSpot reviewer
Tasks that took an entire day before we implemented the solution now take just 30 minutes.
The most valuable feature of Microsoft Purview eDiscovery is its ability to search across various platforms, including Exchange, SharePoint, Teams, and OneDrive. It enables a streamlined, unified process for searching across these platforms. It is critical for Purview to be able to connect to iOS, Mac, and Android devices and data in other SaaS apps. From a support perspective, I can do things while I'm eating lunch or something else. It's more dynamic and responsive. I think everybody appreciates it. We're not tied to one device. Purview's multi-cloud capabilities are also essential for the same reasons. Keeping everything under one umbrella further increases the time savings. Purview accounts for critical regulations from around the world. This is crucial because we hold ourselves accountable to standards and need to align with them. Working at a law firm, we have clients who dictate to us what standards they expect. The visibility is excellent. As we move more things into the cloud, more opportunities exist to put everything under one umbrella.
report
Use our free recommendation engine to learn which eDiscovery solutions are best for your needs.
838,713 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
17%
Financial Services Firm
10%
Manufacturing Company
10%
Government
8%
Financial Services Firm
14%
Government
13%
Computer Software Company
12%
University
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Commvault?
The tool is affordable. I rate the pricing a six out of ten. Implementation requires additional costs because we need Commvault Professional Services.
What needs improvement with Commvault?
Data center backup must be improved. We also want the product to provide us with a cloud-based backup. If we use Microsoft Exchange Online for email services, we want to know how to get a backup in...
What do you like most about Commvault Complete Data Protection?
IntelliSnap and file system backups are valuable features.
What do you like most about Microsoft Purview eDiscovery?
The tool has been beneficial. Some of our previous users left the organization without sharing the information they had at a personal level. This information was related to the organization, and th...
What is your experience regarding pricing and costs for Microsoft Purview eDiscovery?
The setup process was very straightforward. We acquired pricing through our reseller in NASDAQ, eliminating the need to search for prices ourselves.
What needs improvement with Microsoft Purview eDiscovery?
The query language can be time-consuming to figure out if you don't know it initially. While there are options with dropdowns to select criteria, having a natural language feature would be benefici...
 

Also Known As

Commvault Complete Data Protection, Commvault Backup & Recovery, Commvault HyperScale X, Metallic, ThreatWise
No data available
 

Overview

 

Sample Customers

Aberdeenshire Council, Acxiom, BAM Group Ireland, Catholic Education Diocese of Parramatta, CI Investments, Clifford Chance, American Municipal Power, American Pacific Mortgage, AstraZeneca, Dongbu Steel, Denver Health, Dow Jones, Emirates Steel, Penn State Health, Prime Healthcare, Sonic Healthcare, Sony Network Communications, TiVO, UCONN Health, The Weitz Company
Information Not Available
Find out what your peers are saying about Commvault Cloud vs. Microsoft Purview eDiscovery and other solutions. Updated: January 2025.
838,713 professionals have used our research since 2012.