Microsoft Purview eDiscovery vs OpenText EnCase eDiscovery comparison

Microsoft Purview eDiscovery vs. OpenText EnCase eDiscovery

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Microsoft Purview eDiscovery

Ranking in eDiscovery

2nd

Average Rating

7.6

Reviews Sentiment

7.5

Number of Reviews

Ranking in other categories

Microsoft Security Suite (24th)

OpenText EnCase eDiscovery

Ranking in eDiscovery

6th

Average Rating

7.8

Reviews Sentiment

7.7

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of January 2025, in the eDiscovery category, the mindshare of Microsoft Purview eDiscovery is 27.2%, up from 10.3% compared to the previous year. The mindshare of OpenText EnCase eDiscovery is 3.2%, down from 7.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

eDiscovery

Featured Reviews

Frank Radeck

Director, IT Infrastructure & Cloud Technology at a legal firm with 501-1,000 employees

Tasks that took an entire day before we implemented the solution now take just 30 minutes.

The most valuable feature of Microsoft Purview eDiscovery is its ability to search across various platforms, including Exchange, SharePoint, Teams, and OneDrive. It enables a streamlined, unified process for searching across these platforms. It is critical for Purview to be able to connect to iOS, Mac, and Android devices and data in other SaaS apps. From a support perspective, I can do things while I'm eating lunch or something else. It's more dynamic and responsive. I think everybody appreciates it. We're not tied to one device. Purview's multi-cloud capabilities are also essential for the same reasons. Keeping everything under one umbrella further increases the time savings. Purview accounts for critical regulations from around the world. This is crucial because we hold ourselves accountable to standards and need to align with them. Working at a law firm, we have clients who dictate to us what standards they expect. The visibility is excellent. As we move more things into the cloud, more opportunities exist to put everything under one umbrella.

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Alejandro Stromer

Enterprise Business Solutions Manager at DCL Consultores EIM SL

A stable and scalable hybrid solution with easy setup

The solution is scalable. It has three levels. You have the presentation area that can be escalated to the balance sheet. You have the back-end area that can be escalated using higher viability to configure more application servers. Also, the area of storage can be increased. We usually cater to enterprise solutions but have small- and medium-sized customers. It starts with 25 users and goes up to 100s and 1000s.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The ability to query everything that's in Microsoft and send links or add people, like managers, to review the documents is valuable. It's easy as I don't have to download and email anything. I just add them as a reviewer, and they can access it from there."

"The most valuable features are automatic content logging tagging. Performing these tasks manually would be impossible. Since most of our data is already in Microsoft, it's convenient to run it through this tool."

"The tool has been beneficial. Some of our previous users left the organization without sharing the information they had at a personal level. This information was related to the organization, and they didn't disclose it. Thanks to the product, it's easy for me to search and find out what communication a specific user has done, whether it's from SharePoint or any other platform. With Microsoft Purview eDiscovery, we can easily retrieve and restore this data."

"The most valuable feature of Microsoft Purview eDiscovery is its ability to search across various platforms, including Exchange, SharePoint, Teams, and OneDrive. It enables a streamlined, unified process for searching across these platforms."

"Microsoft Purview eDiscovery has saved me personally a lot of time because I can query it, and it touches everything we have as a full Microsoft shop."

"I think eDiscovery Premium has made dealing with data from Teams much more accessible than any other platform."

"Tasks that took an entire day before we implemented Purview now take just 30 minutes."

"Purview eDiscovery has made it significantly easier to handle rare litigation requests."

More Microsoft Purview eDiscovery pros

"The solution is very stable."

"Data Recovery: Its ability to repair damaged partitions and uncover hidden partitions from within the tool, and allow further analysis."

"The technical support is excellent."

"It indexes much faster, and is more reflexive because of the Enscripts."

"It speeds up the process, so I can meet my deadlines."

"The most important feature we've found is the Enscripts. That is one powerful feature that I, personally, love to use."

"I like the processing feature on the product because it does everything at once, i.e, indexing, recovery, keyword searches, etc."

Cons

"We find that many critical functions are available only to E5 license holders."

"I would suggest adding more platforms."

"Purview eDiscovery works, but it's not entirely perfect. There were times when search results would get hung up or error codes would be presented and we'd have to contact Microsoft to get that sorted out."

"I see two significant challenges with many of my clients. One is that there are some functionality gaps compared to specialized tools in the legal industry, like a legal hold tool or a document review tool. They have features that Purview eDiscovery lacks. Those gaps create a situation where I almost have to do things twice. I need to collect all my data in eDiscovery and ship it to another platform to complete the review."

"Microsoft Purview eDiscovery should be cheaper."

"We find that many critical functions are available only to E5 license holders. It would be beneficial to have more options available for E3 customers. Enhanced Teams functionalities and better capture of text message data, both SMS and MMS, would also be improvements."

"The sorting and filtering of the result data need improvement, and the interface for writing queries is not user-friendly for business users. We still need all the backend stuff. We have to use Graph API to interface with everything and create custom interfaces on the front end to make it easier for the end users, which is costly. The reporting, sorting, and filtering capabilities that other products have aren't available natively in Purview."

"The query language can be time-consuming to figure out if you don't know it initially. While there are options with dropdowns to select criteria, having a natural language feature would be beneficial. Copilot is expected to add such functionality in the future."

More Microsoft Purview eDiscovery cons

"The reporting is a bit unreliable. It needs to be better."

"We have come across problems with the end-case. We could not find an email discovery type of module and there was not flexibility with the email."

"I would like to see a capability to ingest and absorb more data. That would be really good. It currently is lacking this function."

"Ease of use and learning curve need improvement."

"In the past, incident response time for tech support was slow."

"There were minor UI bugs."

"Sometimes the application can take more time to complete the image processing or fail at the end of the process."

Pricing and Cost Advice

"Microsoft Purview eDiscovery comes as part of Microsoft 365 licenses."

"With the full bundle, pricing is not a significant concern. As an M3, I find the Purview pricing of 1250 per user worthwhile."

"The pricing and licensing with Microsoft can be complex, and licensing is known to be a challenge because it changes frequently. While the licensing for Purview is not as tricky as other Microsoft products, navigating licenses since the shift to E3 and E5 plans has been a task, as individual licenses must now be purchased separately."

"In the positions that I've had through contracting over the years, I've heard talk of it being overpriced and underperforming compared to its competitors."

"The costs associated with E5 licensing are currently expensive for us, so we use the E3 license, which comes with fewer features and functionalities."

"The product is affordable and user-friendly."

"We have a license. And, we found the cost high. We contacted them and talked to them about the ratio of the US dollar versus the Indian rupee and then we came to a solution."

"EnCase is an affordable solution."

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Top Industries

By visitors reading reviews

Financial Services Firm

14%

Government

12%

Computer Software Company

11%

University

Financial Services Firm

20%

Computer Software Company

15%

Energy/Utilities Company

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Microsoft Purview eDiscovery?

The tool has been beneficial. Some of our previous users left the organization without sharing the information they had at a personal level. This information was related to the organization, and th...

What is your experience regarding pricing and costs for Microsoft Purview eDiscovery?

The setup process was very straightforward. We acquired pricing through our reseller in NASDAQ, eliminating the need to search for prices ourselves.

What needs improvement with Microsoft Purview eDiscovery?

The query language can be time-consuming to figure out if you don't know it initially. While there are options with dropdowns to select criteria, having a natural language feature would be benefici...

What is your experience regarding pricing and costs for OpenText EnCase eDiscovery?

I rate the product’s pricing a five out of ten, where one is cheap and ten is expensive.

What needs improvement with OpenText EnCase eDiscovery?

The solution could improve productivity.

What is your primary use case for OpenText EnCase eDiscovery?

We have experience in engineering and capital projects. It is an add-on to extend project and asset management documentation.

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Product Reports

Microsoft Purview eDiscovery

Download Microsoft Purview eDiscovery product report

eDiscovery

Download OpenText EnCase eDiscovery product report

Also Known As

No data available

EnCase eDiscovery

Learn More

Microsoft

OpenText

Overview

Efficiently respond to legal matters or internal investigations with intelligent capabilities that reduce data to only what’s relevant. Discover data where it lives. Discover and collect data in place, within your Microsoft Purview boundary. Manage workflows efficiently. Streamline your eDiscovery process with an end-to-end workflow from one platform. Accelerate your process. Get insights quickly with built-in capabilities, reducing review time and costs.

To learn more about our solution, ask questions, and share feedback, join our Microsoft Security, Compliance and Identity Community.

eDiscovery collection tools address the rise in dispersed and remote workforces, the proliferation of mobile devices and new sources of data. Comprehensively collecting data across all data sources, including endpoints, such as desktops and laptops, is critical to defensibility. Collection analytics and culling is key to efficient digital investigations, narrowing the document collection to drive down the cost of legal review.

With OpenText™ EnCase™ eDiscovery, organizations can streamline the collection, culling and preservation of data across diverse sources in a single efficient process.

Sample Customers

Information Not Available

Ontario Ministry of Government, Aerospace Company, Chesterfield Police Department

Microsoft Purview eDiscovery vs. OpenText EnCase eDiscovery