Try our new research platform with insights from 80,000+ expert users
Google Vault Logo

Google Vault pros and cons

Vendor: Google
4.4 out of 5
Badge Ranked 1

Pros & Cons summary

Buyer's Guide

Get pricing advice, tips, use cases and valuable features from real users of this product.
Get the report

Prominent pros & cons

PROS

Google Vault provides effective search functionality, allowing quick retrieval of emails and their details within Gmail accounts.
It offers automatic document and email retention which is highly valued by customers.
The initial setup process for Google Vault is straightforward and uncomplicated.
Google Vault is recognized for its reliability in data management and retention.
It allows the restoration of any type of deleted data, making it a useful tool for administrators.

CONS

Searching has limitations and lacks precision and speed.
The knowledge base is not comprehensive enough for users' needs.
There is a need for more export options and flexibility in data formats.
Managing and splitting large data files during exports can be inefficient and confusing.
eDiscovery features could benefit from enhancements similar to Microsoft 365's manager account.
 

Google Vault Pros review quotes

Swapnil Dassi - PeerSpot reviewer
Feb 3, 2021
In my opinion, the search functionality is the best feature. With Google Vault, we can quickly search for any email within Gmail accounts. And then we can get further information, such as if you want the full header or want to know any extra details about the emails.
Swapnil Dassi - PeerSpot reviewer
Jul 28, 2023
You can retrieve any type of data; for example, if a user accidentally deletes data, as an admin with access to Google Vault, you can easily restore the deleted data.
TE
Jan 31, 2021
The most valuable features are automatic document and email retention.
Learn what your peers think about Google Vault. Get advice and tips from experienced pros sharing their opinions. Updated: October 2024.
814,649 professionals have used our research since 2012.
Digna Rivas - PeerSpot reviewer
Jul 11, 2023
The audit part of the tool is the most useful for me.
MA
Nov 9, 2020
Google Vault acts as a great method for retrieving files from Google Drive and Gmail.
AG
Feb 1, 2021
Search feature is valuable for our customers.
Jolier Partosan - PeerSpot reviewer
Mar 22, 2023
My impression is that the initial setup process is not that difficult.
Mo Fota - PeerSpot reviewer
Nov 6, 2023
It is a very stable solution...It is a very scalable solution.
UV
Jun 27, 2023
Data retention is very valuable to us.
AshirbadDasmohapatra - PeerSpot reviewer
Aug 21, 2023
Google Vault is a solution we can use for the data export of end-users.
 

Google Vault Cons review quotes

Swapnil Dassi - PeerSpot reviewer
Feb 3, 2021
Although it does a good job of searching through data and exporting it, I feel that Google Vault should have more export options available to the user. As a reseller, our customers demand a lot from their Google products, and exporting is one area where there's a lot of improvement needed.
Swapnil Dassi - PeerSpot reviewer
Jul 28, 2023
One thing I've noticed is that it splits the data files into multiple parts, like the PFT files. For example, when there is a large data size of any account, the backup process splits it into many files. This can be confusing and not very efficient when trying to manage the backups.
TE
Jan 31, 2021
The knowledge base is not as in-depth as it should be.
Learn what your peers think about Google Vault. Get advice and tips from experienced pros sharing their opinions. Updated: October 2024.
814,649 professionals have used our research since 2012.
Digna Rivas - PeerSpot reviewer
Jul 11, 2023
So, when doing a search, perhaps in some instances when you use terms, the information is not very precise in the sense that I'm not getting what I'm looking for. And in some instances, the information, not all the time, but in some instances, it might not be accurate. For example, when doing a search, if you use too many terms, it might not return any results.
MA
Nov 9, 2020
Searching could be improved. There's a lot of limitations when searching with Google Vault.
AG
Feb 1, 2021
eDiscovery could be improved with additional information and an easier way to retain it.
Jolier Partosan - PeerSpot reviewer
Mar 22, 2023
My personal opinion is that Google Vault could improve if they could have a similar version to Microsoft 365 where you can have an eDiscovery manager account. With this, you can separate a regular person from an organization and just transfer the specific files.
Mo Fota - PeerSpot reviewer
Nov 6, 2023
Google Vault lacks speed.
UV
Jun 27, 2023
It would be nice if Google would let us download the data in different formats.
AshirbadDasmohapatra - PeerSpot reviewer
Aug 21, 2023
Google Vault needs to improve its data export timing because sometimes, it takes a very long time to export the data.