Try our new research platform with insights from 80,000+ expert users

Google Vault vs Mimecast Mailbox Continuity comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Google Vault
Ranking in Email Archiving
1st
Average Rating
8.8
Number of Reviews
11
Ranking in other categories
eDiscovery (1st)
Mimecast Mailbox Continuity
Ranking in Email Archiving
6th
Average Rating
8.0
Number of Reviews
6
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2024, in the Email Archiving category, the mindshare of Google Vault is 16.9%, down from 18.6% compared to the previous year. The mindshare of Mimecast Mailbox Continuity is 9.5%, up from 9.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Archiving
 

Featured Reviews

Swapnil Dassi - PeerSpot reviewer
Jul 28, 2023
Capabilities in data management, eDiscovery, backup solutions, and ensuring data security and accessibility for admins
One thing I've noticed is that it splits the data files into multiple parts, like the PFT files. For example, when there is a large data size of any account, the backup process splits it into many files. This can be confusing and not very efficient when trying to manage the backups. It would be better if the backup process creates one or two files instead of numerous smaller ones. It should be easier for the admin to manage the data and perform imports or uploads to other accounts. So the backup solution should be more streamlined and provide options for easier data management and import/export processes. There is room for improvement in this aspect. It would be great to see enhancements in this area to make the backup process more user-friendly and efficient. Another area of improvement is support. Earlier, Google support used to be very attentive and responsible, but in the past few months, I've noticed delays in their responses, not only related to Google Vault but also to other products.
Todd Blake - PeerSpot reviewer
May 9, 2023
Provides peace of mind and expands well but needs a better interface
It's a hosted solution. I'm not sure which version of the solution Im on at this time. I would advise others to research all the options out there and see what the best fit is. We started this mailbox continuity project before we moved to Office 365. And now that we've moved to Office 365, we kind of don't need this piece of technology in the same way that we used to need it when we had an on-prem exchange. Therefore, make sure that you actually need it and then research to find the best options. Overall, I would rate the solution seven out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable features are automatic document and email retention."
"Data retention is very valuable to us."
"In my opinion, the search functionality is the best feature. With Google Vault, we can quickly search for any email within Gmail accounts. And then we can get further information, such as if you want the full header or want to know any extra details about the emails."
"The most valuable feature of Google Vault is its reliability."
"Google Vault is a solution we can use for the data export of end-users."
"You can retrieve any type of data; for example, if a user accidentally deletes data, as an admin with access to Google Vault, you can easily restore the deleted data."
"It is a very stable solution...It is a very scalable solution."
"My impression is that the initial setup process is not that difficult."
"The security is pretty good, and that's why we're going to upgrade to an even more advanced package. We used it when we had a power issue, and it works. It has been pretty reliable, and the support has been quite good."
"We're now certain business-critical mail is perfectly protected in multiple ways."
"It has all the features required for distribution, such as the ability to mail."
"The Large File Send feature comes in handy when you have to send fairly large attachments."
"Mimecast has some good support services in place."
"The most valuable feature of Mimecast Mailbox Continuity is real-time alerts."
 

Cons

"eDiscovery could be improved with additional information and an easier way to retain it."
"The knowledge base is not as in-depth as it should be."
"It would be nice if Google would let us download the data in different formats."
"Searching could be improved. There's a lot of limitations when searching with Google Vault."
"One thing I've noticed is that it splits the data files into multiple parts, like the PFT files. For example, when there is a large data size of any account, the backup process splits it into many files. This can be confusing and not very efficient when trying to manage the backups."
"Google Vault needs to improve its data export timing because sometimes, it takes a very long time to export the data."
"So, when doing a search, perhaps in some instances when you use terms, the information is not very precise in the sense that I'm not getting what I'm looking for. And in some instances, the information, not all the time, but in some instances, it might not be accurate. For example, when doing a search, if you use too many terms, it might not return any results."
"Although it does a good job of searching through data and exporting it, I feel that Google Vault should have more export options available to the user. As a reseller, our customers demand a lot from their Google products, and exporting is one area where there's a lot of improvement needed."
"The interface and the documentation could be improved. They can also include some more training resources and content like video. While setting things up, I had to search for the information quite a bit. It took me time to find the correct way to do something. The information is there, but it is sort of all over the place. They can create a better help knowledge base or help portal. It retains your email for 45 days. They can maybe increase this duration."
"The solution is expensive in comparison to similar solutions."
"Technical support has been slower than it was in the past, likely due to the pandemic."
"The interface isn't the best. How everything works on the back end is confusing."
"The price of the solution is expensive. It can improve by reducing the price."
 

Pricing and Cost Advice

"The solution is expensive."
"If you have Google Enterprise, then Google Vault is free to use."
"Last year, the price was randomly increased and our customers were really facing a challenge around this. Google launched new pricing under different plans, where formerly there were only three plans, and now there are four, each with their own separate usage allowances. I think it's good, though. The basic plan is now the Business Starter plan, and many customers find this plan very convenient and minimal in price. Overall, the pricing for all the plans is good."
"The pricing is fairly cheap."
"Google Vault is a cheaply priced product. Monthly payments are to be made towards the licensing costs attached to the solution. There are no extra costs apart from the licensing costs attached to the solution."
"Google Vault comes as part of a package deal for us."
"Its price is in the middle range. It is a structured licensing model where there are various components that you can add or choose to add or not."
"The price of Mimecast Mailbox Continuity is expensive."
report
Use our free recommendation engine to learn which Email Archiving solutions are best for your needs.
814,649 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Educational Organization
39%
Computer Software Company
10%
Financial Services Firm
5%
Manufacturing Company
4%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Google Vault?
It is a very stable solution...It is a very scalable solution.
What is your experience regarding pricing and costs for Google Vault?
Google Vault is a cheaply priced product. Monthly payments are to be made towards the licensing costs attached to the solution. There are no extra costs apart from the licensing costs attached to t...
What needs improvement with Google Vault?
It would be great if the product had the ability to export email results directly. Currently, Google Vault offers a print option only if it can export in an email format. The sharing of access or b...
What do you like most about Mimecast Mailbox Continuity?
We're now certain business-critical mail is perfectly protected in multiple ways.
What is your experience regarding pricing and costs for Mimecast Mailbox Continuity?
I don't deal with the pricing or licensing aspects of the product I can't speak to how much it costs.
What needs improvement with Mimecast Mailbox Continuity?
Overall, just across all the Mimecast pieces that we use, it's somewhat of a mess when you want to figure out where you need to go to make a change. The interface isn't the best. How everything wor...
 

Comparisons

 

Learn More

 

Overview

 

Sample Customers

Broadcom, Dr. Agarwal’s Eye Hospital, Globeflight, Maven Wave, McClatchy, NII Holdings, Safetec, Sheboygan County
DAC Beachcroft, OceanFirst, Currie & Brown, Alexander Forbes, Lagan Group, Lals Group, Greater Manchester Fire and Rescue Service, Wedlake Bell, Macmillan Cancer Support, Bech-Bruun
Find out what your peers are saying about Google Vault vs. Mimecast Mailbox Continuity and other solutions. Updated: October 2024.
814,649 professionals have used our research since 2012.