Try our new research platform with insights from 80,000+ expert users

Google Vault vs Mimecast Mailbox Continuity comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

No sentiment score available
Google Vault's support is knowledgeable and responsive, but users face challenges with time zones and data issues.
No sentiment score available
 

Room For Improvement

Sentiment score
5.0
Users seek improved Google Vault search, export options, detailed admin info, direct email exports, and enhanced eDiscovery features.
No sentiment score available
 

Scalability Issues

Sentiment score
6.8
Google Vault is ideal for large organizations, offering scalability and cloud-based access, despite some backup process issues.
No sentiment score available
 

Setup Cost

No sentiment score available
Google Vault's pricing saw diverse reviews, with increased costs impacting users, while offering a free option with Enterprise plans.
No sentiment score available
 

Stability Issues

Sentiment score
8.0
Google Vault is stable and reliable, though larger entities may face issues with exports and require regular updates.
No sentiment score available
 

Valuable Features

Sentiment score
7.8
Google Vault offers efficient data retention, accurate search, and reliable email protection, aiding legal processes and troubleshooting effectively.
No sentiment score available
 

Categories and Ranking

Google Vault
Ranking in Email Archiving
1st
Average Rating
8.8
Reviews Sentiment
7.2
Number of Reviews
11
Ranking in other categories
eDiscovery (1st)
Mimecast Mailbox Continuity
Ranking in Email Archiving
6th
Average Rating
8.0
Reviews Sentiment
7.0
Number of Reviews
6
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2024, in the Email Archiving category, the mindshare of Google Vault is 16.9%, down from 18.6% compared to the previous year. The mindshare of Mimecast Mailbox Continuity is 9.5%, up from 9.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Archiving
 

Featured Reviews

Swapnil Dassi - PeerSpot reviewer
Capabilities in data management, eDiscovery, backup solutions, and ensuring data security and accessibility for admins
One thing I've noticed is that it splits the data files into multiple parts, like the PFT files. For example, when there is a large data size of any account, the backup process splits it into many files. This can be confusing and not very efficient when trying to manage the backups. It would be better if the backup process creates one or two files instead of numerous smaller ones. It should be easier for the admin to manage the data and perform imports or uploads to other accounts. So the backup solution should be more streamlined and provide options for easier data management and import/export processes. There is room for improvement in this aspect. It would be great to see enhancements in this area to make the backup process more user-friendly and efficient. Another area of improvement is support. Earlier, Google support used to be very attentive and responsible, but in the past few months, I've noticed delays in their responses, not only related to Google Vault but also to other products.
Todd Blake - PeerSpot reviewer
Provides peace of mind and expands well but needs a better interface
It's a hosted solution. I'm not sure which version of the solution Im on at this time. I would advise others to research all the options out there and see what the best fit is. We started this mailbox continuity project before we moved to Office 365. And now that we've moved to Office 365, we kind of don't need this piece of technology in the same way that we used to need it when we had an on-prem exchange. Therefore, make sure that you actually need it and then research to find the best options. Overall, I would rate the solution seven out of ten.
report
Use our free recommendation engine to learn which Email Archiving solutions are best for your needs.
816,406 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Educational Organization
39%
Computer Software Company
9%
Financial Services Firm
5%
Manufacturing Company
4%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Google Vault?
It is a very stable solution...It is a very scalable solution.
What is your experience regarding pricing and costs for Google Vault?
Google Vault is a cheaply priced product. Monthly payments are to be made towards the licensing costs attached to the solution. There are no extra costs apart from the licensing costs attached to t...
What needs improvement with Google Vault?
It would be great if the product had the ability to export email results directly. Currently, Google Vault offers a print option only if it can export in an email format. The sharing of access or b...
What do you like most about Mimecast Mailbox Continuity?
We're now certain business-critical mail is perfectly protected in multiple ways.
What is your experience regarding pricing and costs for Mimecast Mailbox Continuity?
I don't deal with the pricing or licensing aspects of the product I can't speak to how much it costs.
What needs improvement with Mimecast Mailbox Continuity?
Overall, just across all the Mimecast pieces that we use, it's somewhat of a mess when you want to figure out where you need to go to make a change. The interface isn't the best. How everything wor...
 

Comparisons

 

Learn More

 

Overview

 

Sample Customers

Broadcom, Dr. Agarwal’s Eye Hospital, Globeflight, Maven Wave, McClatchy, NII Holdings, Safetec, Sheboygan County
DAC Beachcroft, OceanFirst, Currie & Brown, Alexander Forbes, Lagan Group, Lals Group, Greater Manchester Fire and Rescue Service, Wedlake Bell, Macmillan Cancer Support, Bech-Bruun
Find out what your peers are saying about Google Vault vs. Mimecast Mailbox Continuity and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.