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Google Vault vs Veritas Enterprise Vault comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Google Vault
Ranking in Email Archiving
2nd
Average Rating
9.0
Reviews Sentiment
7.0
Number of Reviews
12
Ranking in other categories
eDiscovery (1st)
Veritas Enterprise Vault
Ranking in Email Archiving
1st
Average Rating
8.2
Reviews Sentiment
7.6
Number of Reviews
16
Ranking in other categories
File Archiving (1st)
 

Mindshare comparison

As of April 2025, in the Email Archiving category, the mindshare of Google Vault is 12.8%, down from 16.1% compared to the previous year. The mindshare of Veritas Enterprise Vault is 15.4%, up from 12.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Archiving
 

Featured Reviews

Swapnil Dassi - PeerSpot reviewer
Capabilities in data management, eDiscovery, backup solutions, and ensuring data security and accessibility for admins
One thing I've noticed is that it splits the data files into multiple parts, like the PFT files. For example, when there is a large data size of any account, the backup process splits it into many files. This can be confusing and not very efficient when trying to manage the backups. It would be better if the backup process creates one or two files instead of numerous smaller ones. It should be easier for the admin to manage the data and perform imports or uploads to other accounts. So the backup solution should be more streamlined and provide options for easier data management and import/export processes. There is room for improvement in this aspect. It would be great to see enhancements in this area to make the backup process more user-friendly and efficient. Another area of improvement is support. Earlier, Google support used to be very attentive and responsible, but in the past few months, I've noticed delays in their responses, not only related to Google Vault but also to other products.
Jayson Martin - PeerSpot reviewer
The data retrieval process is seamless
The permission structure plays a big role in the solution's setup process. The deployment process involves setting up all connectors between the Veritas Enterprise Vault, emails, and file servers. At our company, we found the permissions created a complicated situation often during the setup of Veritas Enterprise Vault. The deployment of the solution overall took around a week for our organization.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"You can retrieve any type of data; for example, if a user accidentally deletes data, as an admin with access to Google Vault, you can easily restore the deleted data."
"It is a very stable solution...It is a very scalable solution."
"My impression is that the initial setup process is not that difficult."
"The most valuable feature of Google Vault is its reliability."
"Overall, I would rate Google Vault a ten out of ten."
"In my opinion, the search functionality is the best feature. With Google Vault, we can quickly search for any email within Gmail accounts. And then we can get further information, such as if you want the full header or want to know any extra details about the emails."
"One of the noteworthy aspects is that nothing ever gets deleted, which is convenient."
"The most valuable features are automatic document and email retention."
"The data retrieval process was seamless with Veritas Enterprise Vault"
"The integration capabilities are second to none."
"The indexing and searching features are the most valuable features of Veritas Enterprise Vault."
"The most valuable features are ease of use and performance. However, the performance can depend on the workload being used."
"I use the solution to find data loss and restore the data."
"Veritas Enterprise Vault is highly stable and has low-maintenance."
"Compared to other third-party products, the solution's most valuable features are its cost and security."
"Organizations can streamline governance processes and improve compliance by utilizing automated classification to tag and categorize data."
 

Cons

"Google Vault needs to improve its data export timing because sometimes, it takes a very long time to export the data."
"Searching could be improved. There's a lot of limitations when searching with Google Vault."
"eDiscovery could be improved with additional information and an easier way to retain it."
"The price of the solution could improve and the search could be easier."
"For us, customer service has been a bit lacking, probably with a rating of a five out of ten."
"One thing I've noticed is that it splits the data files into multiple parts, like the PFT files. For example, when there is a large data size of any account, the backup process splits it into many files. This can be confusing and not very efficient when trying to manage the backups."
"The knowledge base is not as in-depth as it should be."
"Google Vault lacks speed."
"Veritas Enterprise Vault should improve its indexing and customization options."
"I cannot perform application backup, and I am not able to repair the license."
"The product is a very complicated solution. It is not easy to upgrade and get alerts of issues. You have to check it all the time to see if there is an internal error."
"The quality of support by Veritas has declined in the last year."
"It's not so easy for a layperson or a new user to learn to use Veritas Enterprise Vault."
"Cost is high for Veritas Enterprise Vault."
"Veritas Enterprise Vault's cloud backup solution should include the journal archiving feature along with the standard licensing package."
"The stability could be improved."
 

Pricing and Cost Advice

"If you have Google Enterprise, then Google Vault is free to use."
"Google Vault is a cheaply priced product. Monthly payments are to be made towards the licensing costs attached to the solution. There are no extra costs apart from the licensing costs attached to the solution."
"Google Vault comes as part of a package deal for us."
"The pricing is fairly cheap."
"The solution is expensive."
"Last year, the price was randomly increased and our customers were really facing a challenge around this. Google launched new pricing under different plans, where formerly there were only three plans, and now there are four, each with their own separate usage allowances. I think it's good, though. The basic plan is now the Business Starter plan, and many customers find this plan very convenient and minimal in price. Overall, the pricing for all the plans is good."
"There is a license required for this solution and it is typically is paid annually."
"The pricing is very high."
"The price for Enterprise Vault is around €100 per user."
"On a scale from one to ten, where one is expensive and ten is cheap, I rate the solution's pricing a seven out of ten."
"Veritas Enterprise Vault is an expensive solution."
"Veritas Enterprise Vault pricing is average, and I rate the solution a five out of ten for pricing."
"Enterprise Vault is a little bit expensive."
"It's an affordable solution"
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Top Industries

By visitors reading reviews
Educational Organization
36%
Computer Software Company
9%
Comms Service Provider
5%
University
4%
Educational Organization
40%
Computer Software Company
10%
Financial Services Firm
9%
Government
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Google Vault?
It is a very stable solution...It is a very scalable solution.
What is your experience regarding pricing and costs for Google Vault?
Pricing for Google Vault is very reasonable. We have a package, so I'm not sure of the exact cost. That said, it is considered reasonable.
What needs improvement with Google Vault?
For us, Google Vault does what we need it to do. I haven't had really any complaints about it, so I can't pinpoint areas for improvement.
What do you like most about Veritas Enterprise Vault?
Veritas Enterprise Vault is an archive solution for email and files.
What is your experience regarding pricing and costs for Veritas Enterprise Vault?
On a scale from one to ten, where one is expensive and ten is cheap, I rate the solution's pricing a seven out of ten.
What needs improvement with Veritas Enterprise Vault?
It's not so easy for a layperson or a new user to learn to use Veritas Enterprise Vault. It's a little complex to understand compared to other products. Veritas Enterprise Vault doesn't support cus...
 

Also Known As

No data available
Enterprise Vault, Symantec Enterprise Vault
 

Overview

 

Sample Customers

Broadcom, Dr. Agarwal’s Eye Hospital, Globeflight, Maven Wave, McClatchy, NII Holdings, Safetec, Sheboygan County
Microsoft, IBM, Oracle, Dell, HP, Cisco, Adobe, Symantec, SAP, EMC, Citrix, VMware, Accenture, Fujitsu, Hitachi, Juniper Networks, Lenovo, NetApp, Nokia, Panasonic, Red Hat, Salesforce, Siemens, Sony, Toshiba, Twitter, Verizon, Visa, Vodafone, Walmart, Yahoo, ZTE
Find out what your peers are saying about Google Vault vs. Veritas Enterprise Vault and other solutions. Updated: April 2025.
847,862 professionals have used our research since 2012.