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ExtraHop Reveal(x) for IT Operations vs Meraki Dashboard comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024
 

Categories and Ranking

ExtraHop Reveal(x) for IT O...
Ranking in Network Monitoring Software
59th
Average Rating
8.6
Reviews Sentiment
7.4
Number of Reviews
8
Ranking in other categories
Network Diagnostics (6th), IT Operations Analytics (13th), Network Packet Capture (2nd)
Meraki Dashboard
Ranking in Network Monitoring Software
11th
Average Rating
8.6
Reviews Sentiment
6.8
Number of Reviews
52
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of December 2024, in the Network Monitoring Software category, the mindshare of ExtraHop Reveal(x) for IT Operations is 0.7%, up from 0.6% compared to the previous year. The mindshare of Meraki Dashboard is 1.8%, down from 2.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software
 

Featured Reviews

Out West - PeerSpot reviewer
Great for identifying application interdependencies with helpful support but needs better visualizations
We're just trying to identify the application interdependencies, which normally reside on different servers, including web servers, database servers, enterprise service bus, et cetera, up to your presentation layer before we start moving stuff around. Normally, the reason why we use these tools is to understand what assets we have, where they're deployed, and how they enter and operate before we decide to go move something from point A to point B. The solution is going to allow me to establish a wave or migration plan where you have different waves of migration and then you actually have move groups to try and get your application moved from A to B seamlessly. A to B could be on-premise to on-premise. It could be on-premise to cloud. Et cetera. The solution can tell me what components can I deploy, for example, into a cloud space, without having to refactor my applications since that can be quite time-consuming and costly.
Pete Grimshaw - PeerSpot reviewer
It's intuitive and allows you to manage your devices from a single pane of glass
We're refreshing our networks and looking at the new Meraki MX250 firewall, one of the higher-end security devices. We're happy with what the devices can do, but they lack a few features found on older firewalls or competing products. For instance, you should be able to see if something has been blocked by a firewall rule by looking at a live log of traffic moving through the device. It helps you troubleshoot issues and understand if your rules are working. You need to ensure the firewall is blocking the right things. That's unavailable in the Meraki Dashboard. You have to send the logs to a log server. We use SolarWinds locally, but it's not natively built into Meraki. We're also using Cisco ISA and another tool called Smoothwall.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"There are many valuable features in this product, but probably the biggest is the customization capability it has."
"Wire data analytics."
"The most valuable feature is the way it handles data, from Layer 2 up to Layer 7. We can see everything that happens in the network."
"This solution is more applications reference architecture focused. Its benefit is that it specializes in that space."
"Not only can you look at the protocol import level. It also has a live PCAP analysis."
"The most valuable features are security detections, perimeter detection, dashboards, and alerts."
"The user-friendly interface facilitated a quick and efficient setup process."
"Meraki dashboard deserves an Oscar."
"Some of the features I have found valuable are the ease of access, simple configuration, and monitoring."
"We find that Meraki has all the features you need to be able to enable complex network protocols for AV equipment. We deal with a streaming product over IP, and Meraki is fantastic at that."
"There is no need to swap the hardware at all the locations, and importing the APs into the Dashboard was a simple and quick process."
"The solution scales well."
"Meraki Dashboard does not require a lot of maintenance. Cisco tells communicates through the Meraki Dashboard web client, it will automatically send updates to the equipment. They will send you an email on what day the updates will take place. If you want to proceed, you can click on accept, or you can decline them and schedule the updates at another time."
"We greatly utilize the network because we can plug it into the DNS, VPN, or equipment. It's very good. Meraki Dashboard enhances wireless network management. We appreciate its flexibility, as it allows for easy suite configuration. We can handle everything on there when there's a policy or any other requirement."
 

Cons

"We'd like to see a local presence within the region in order to have seamless service whether it's the support, the implementation, or professional services."
"Network visibility is something that needs to be improved."
"I would improve the Rule-Based Access Control (RBAC) by providing granular access control to the data."
"They have a new solution, ExtraHop Reveal(x), and I think it needs improvement."
"They either have to go broad or decide what their bread and butter is and get really good at that."
"This solution would be improved if it had the ability to retain data longer."
"More integration would be an improvement."
"What we would like from the IT perspective is a lot more granular control, more visibility into the packets, into the routing, and things of that nature."
"I would like to receive decent notification alerts regarding the license's expiry. Or any help on correcting or optimizing licenses, because in certain circumstances you can add a license but it's the wrong licensing. However, the Dashboard adds the license in some way, and you do not utilize it. You can simply extend the license's expiration date."
"The solution has a limited routing table and needs improvement by increasing the numbers as well as providing a summarization for the table."
"Meraki Dashboard could improve integration with non-Cisco platforms."
"When users are trying to roam from one location to another location, geographical tracking would be helpful."
"It's a very complex system. Customers have told me that sometimes there are lots of advanced features that are available and that you can change in the dashboard, but sometimes it's very hard to know what they are."
"The downside to the simplicity is that you can't get as granular as you could with the Cisco APs."
 

Pricing and Cost Advice

"The pricing is fair considering the value provided."
"The price of this solution for our environment is about £650,000 ($855,000 USD) for three years."
"The pricing is higher than other solutions, but with such good features, I think it's worth it."
"Meraki Dashboard is a utility and portal that's part of the Meraki solution."
"The pricing of the tool is relatively high compared to other solutions. It comes with a premium that exceeds that of its competitors by approximately 25 percent."
"Licensing for Meraki Dashboard is paid every year, and it's on a per-device model that costs roughly $300 to $400 per device, but that comes with full support and troubleshooting, etc. Compared to similar products, Meraki Dashboard is quite high-end, but the costs you pay are all-in."
"You don't have to pay for the dashboard."
"The solution is currently the most expensive on the market."
"Meraki Dashboard's pricing is reasonable. It is sold yearly, typically for one, three, or five years. I rate its pricing a five out of ten."
"The pricing for a small setup is only a few hundred dollars a year. The fee is subscription-based."
"It is said to be expensive."
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Top Industries

By visitors reading reviews
Educational Organization
58%
Financial Services Firm
10%
Computer Software Company
5%
Manufacturing Company
3%
Computer Software Company
24%
Financial Services Firm
8%
Manufacturing Company
8%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about ExtraHop Reveal(x) for IT Operations?
This solution is more applications reference architecture focused. Its benefit is that it specializes in that space.
What needs improvement with ExtraHop Reveal(x) for IT Operations?
What they can improve would be building a broader reach in terms of capabilities. At the same time, there are other tools on the market that could augment their offering. They either have to go bro...
What do you like most about Meraki Dashboard?
We greatly utilize the network because we can plug it into the DNS, VPN, or equipment. It's very good. Meraki Dashboard enhances wireless network management. We appreciate its flexibility, as it al...
What is your experience regarding pricing and costs for Meraki Dashboard?
Meraki Dashboard's pricing is reasonable. It is sold yearly, typically for one, three, or five years. I rate its pricing a five out of ten.
What needs improvement with Meraki Dashboard?
They could improve the product by providing enhanced utilization reports and more detailed independent access reports.
 

Overview

 

Sample Customers

Alaska Airlines, bet365, Concur, McKesson, Microsoft, Morgan Stanley, Practice Fusion, Seattle Children's Hospital, Steward Health Care System
Coop eG, Peet's Coffee & Tea, Priefert Manufacturing, Century Care Management, Clifton College, Zürs Ski Resort, Capital FM Arena, MAXI Autohöfe
Find out what your peers are saying about ExtraHop Reveal(x) for IT Operations vs. Meraki Dashboard and other solutions. Updated: December 2024.
824,053 professionals have used our research since 2012.