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ExtraHop Reveal(x) for IT Operations vs NETSCOUT nGeniusPULSE comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

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NETSCOUT nGeniusPULSE's customer service is highly rated for its responsive and effective technical support, resolving issues efficiently.
 

Room For Improvement

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Sentiment score
6.0
NETSCOUT nGeniusPULSE users seek improved usability, event notifications, virtual network support, and proactive alerts, prioritizing functionality over cost.
 

Scalability Issues

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Sentiment score
8.5
NETSCOUT nGeniusPULSE is highly scalable, adaptable to network changes, and benefits enterprises with efficient traffic monitoring and flexible upgrades.
 

Setup Cost

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Enterprise users find NETSCOUT nGeniusPULSE annual pricing justified by stability, with product costs at 15% of the total.
 

Stability Issues

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NETSCOUT nGeniusPULSE is highly stable on Linux, reliable with tools, and recent updates resolved initial endpoint issues.
 

Valuable Features

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Sentiment score
7.0
NETSCOUT nGeniusPULSE improves uptime by 50%, offering quick root cause identification and comprehensive network performance monitoring.
 

Categories and Ranking

Juniper Mist Premium Analytics
Sponsored
Ranking in Network Monitoring Software
58th
Average Rating
8.0
Reviews Sentiment
8.2
Number of Reviews
2
Ranking in other categories
No ranking in other categories
ExtraHop Reveal(x) for IT O...
Ranking in Network Monitoring Software
57th
Average Rating
8.6
Reviews Sentiment
7.4
Number of Reviews
8
Ranking in other categories
Network Diagnostics (5th), IT Operations Analytics (11th), Network Packet Capture (2nd)
NETSCOUT nGeniusPULSE
Ranking in Network Monitoring Software
42nd
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
6
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2024, in the Network Monitoring Software category, the mindshare of Juniper Mist Premium Analytics is 0.4%, up from 0.3% compared to the previous year. The mindshare of ExtraHop Reveal(x) for IT Operations is 0.7%, up from 0.6% compared to the previous year. The mindshare of NETSCOUT nGeniusPULSE is 0.4%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software
 

Featured Reviews

ALEXANDRE VIANNA - PeerSpot reviewer
Has a single dashboard, but is expensive
We use this solution to manage our mission environment The single dashboard is a valuable feature.  The technical support needs improvement. The initial setup is straightforward. The solution is expensive. I rate the pricing an eight out of ten.  Overall, I rate the solution a seven out of…
Out West - PeerSpot reviewer
Great for identifying application interdependencies with helpful support but needs better visualizations
We're just trying to identify the application interdependencies, which normally reside on different servers, including web servers, database servers, enterprise service bus, et cetera, up to your presentation layer before we start moving stuff around. Normally, the reason why we use these tools is to understand what assets we have, where they're deployed, and how they enter and operate before we decide to go move something from point A to point B. The solution is going to allow me to establish a wave or migration plan where you have different waves of migration and then you actually have move groups to try and get your application moved from A to B seamlessly. A to B could be on-premise to on-premise. It could be on-premise to cloud. Et cetera. The solution can tell me what components can I deploy, for example, into a cloud space, without having to refactor my applications since that can be quite time-consuming and costly.
Leandro Di Maria - PeerSpot reviewer
Offers real-time monitoring capabilities, which help businesses optimize their operations
The tools are part of managed environments, but when the capabilities of the routers need to be increased, we use NETSCOUT to manage things at an international level. The tool's user interface is okay. It would be great if the tool could provide alerts during attacks in Spanish. In the next release, if the traffic analysis could send our company an alert before an attack starts, it would be even better. Before an attack starts, seeing the traffic behavior and activities would be great. The tool should also share alerts since it is an area where the product has certain shortcomings.
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Financial Services Firm
12%
Manufacturing Company
9%
Government
8%
Educational Organization
58%
Financial Services Firm
10%
Computer Software Company
5%
Government
3%
Financial Services Firm
18%
Government
9%
Computer Software Company
8%
Retailer
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
No data available
 

Questions from the Community

What do you like most about Juniper Mist Premium Analytics?
We can manage the entire system across the network and troubleshoot the pain points.
What do you like most about ExtraHop Reveal(x) for IT Operations?
This solution is more applications reference architecture focused. Its benefit is that it specializes in that space.
What needs improvement with ExtraHop Reveal(x) for IT Operations?
What they can improve would be building a broader reach in terms of capabilities. At the same time, there are other t...
What is your experience regarding pricing and costs for NETSCOUT nGeniusPULSE?
The tool's price is okay. On a scale of one to ten, I rate it as a five, where one means it is not expensive, and ten...
What needs improvement with NETSCOUT nGeniusPULSE?
The tools are part of managed environments, but when the capabilities of the routers need to be increased, we use NET...
What is your primary use case for NETSCOUT nGeniusPULSE?
I use the solution in my company to analyze international traffic.
 

Also Known As

No data available
No data available
nGeniusPULSE
 

Learn More

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Overview

 

Sample Customers

Information Not Available
Alaska Airlines, bet365, Concur, McKesson, Microsoft, Morgan Stanley, Practice Fusion, Seattle Children's Hospital, Steward Health Care System
Banco Votorantim
Find out what your peers are saying about ExtraHop Reveal(x) for IT Operations vs. NETSCOUT nGeniusPULSE and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.