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NETSCOUT nGeniusPULSE vs ThousandEyes comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

No sentiment score available
No sentiment score available
NETSCOUT nGeniusPULSE's customer service is highly rated for its responsive and effective technical support, resolving issues efficiently.
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Room For Improvement

No sentiment score available
Sentiment score
6.0
NETSCOUT nGeniusPULSE users seek improved usability, event notifications, virtual network support, and proactive alerts, prioritizing functionality over cost.
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Scalability Issues

No sentiment score available
Sentiment score
8.5
NETSCOUT nGeniusPULSE is highly scalable, adaptable to network changes, and benefits enterprises with efficient traffic monitoring and flexible upgrades.
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Setup Cost

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Enterprise users find NETSCOUT nGeniusPULSE annual pricing justified by stability, with product costs at 15% of the total.
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Stability Issues

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NETSCOUT nGeniusPULSE is highly stable on Linux, reliable with tools, and recent updates resolved initial endpoint issues.
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Valuable Features

No sentiment score available
Sentiment score
7.0
NETSCOUT nGeniusPULSE improves uptime by 50%, offering quick root cause identification and comprehensive network performance monitoring.
No sentiment score available
 

Categories and Ranking

Juniper Mist Premium Analytics
Sponsored
Ranking in Network Monitoring Software
58th
Average Rating
8.0
Reviews Sentiment
8.2
Number of Reviews
2
Ranking in other categories
No ranking in other categories
NETSCOUT nGeniusPULSE
Ranking in Network Monitoring Software
42nd
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
6
Ranking in other categories
No ranking in other categories
ThousandEyes
Ranking in Network Monitoring Software
9th
Average Rating
8.4
Reviews Sentiment
7.9
Number of Reviews
16
Ranking in other categories
Cloud Monitoring Software (18th)
 

Mindshare comparison

As of November 2024, in the Network Monitoring Software category, the mindshare of Juniper Mist Premium Analytics is 0.4%, up from 0.3% compared to the previous year. The mindshare of NETSCOUT nGeniusPULSE is 0.4%, up from 0.3% compared to the previous year. The mindshare of ThousandEyes is 4.3%, up from 4.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software
 

Featured Reviews

ALEXANDRE VIANNA - PeerSpot reviewer
Has a single dashboard, but is expensive
We use this solution to manage our mission environment The single dashboard is a valuable feature.  The technical support needs improvement. The initial setup is straightforward. The solution is expensive. I rate the pricing an eight out of ten.  Overall, I rate the solution a seven out of…
Leandro Di Maria - PeerSpot reviewer
Offers real-time monitoring capabilities, which help businesses optimize their operations
The tools are part of managed environments, but when the capabilities of the routers need to be increased, we use NETSCOUT to manage things at an international level. The tool's user interface is okay. It would be great if the tool could provide alerts during attacks in Spanish. In the next release, if the traffic analysis could send our company an alert before an attack starts, it would be even better. Before an attack starts, seeing the traffic behavior and activities would be great. The tool should also share alerts since it is an area where the product has certain shortcomings.
Satyavrat Nirala - PeerSpot reviewer
Offers user monitoring and Internet insights and include customer journeys
It’s evolving; I feel it needs more holistic integration. It needs more improvement. It’s very good, but the integration can be slightly complicated on different platforms. I used it for a healthcare organization, and the integration was slightly challenging. In future releases, I would like to explore AI capabilities. AI would be more valuable because it works across different cloud and server systems. It looks into issue detection and insight modeling, so that is something I feel will be very helpful in the near future. More AI because of compliance and other challenges, not because of the product challenge. It’s about regulations, and we have HIPAA laws in the US and many different kinds of laws. Because of that, these specific elements and certain units don’t allow the tooling system to be fully utilized. We also support a certain segment of healthcare, which is the army healthcare segment, which is more government-controlled. There are certain restrictions in moving into the cloud. That’s where I thought those elements might need some more improvement. Also, looking into how we’ll be able to use more data visualization. It has it, but it doesn’t give you everything. If you look into the elements of use and so many other elements are there, but the UI/UX also has to be improved a bit, I feel. From a developer’s standpoint, it’s very easy, but from a consultant’s standpoint, there can be more enhancement, like one-click view and one-click report generation. Those things should be more seamless.
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Financial Services Firm
12%
Manufacturing Company
9%
Government
8%
Financial Services Firm
18%
Government
9%
Computer Software Company
8%
Retailer
6%
Computer Software Company
24%
Financial Services Firm
13%
Manufacturing Company
9%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
No data available
 

Questions from the Community

What do you like most about Juniper Mist Premium Analytics?
We can manage the entire system across the network and troubleshoot the pain points.
What is your experience regarding pricing and costs for NETSCOUT nGeniusPULSE?
The tool's price is okay. On a scale of one to ten, I rate it as a five, where one means it is not expensive, and ten...
What needs improvement with NETSCOUT nGeniusPULSE?
The tools are part of managed environments, but when the capabilities of the routers need to be increased, we use NET...
What is your primary use case for NETSCOUT nGeniusPULSE?
I use the solution in my company to analyze international traffic.
What is the best network monitoring software for large enterprises?
It actually depends on the exact purpose or requirements. Some tools are better for only network devices while others...
What needs improvement with ThousandEyes?
When I first started using ThousandEyes, I found it challenging to extract useful information due to the numerous opt...
 

Also Known As

No data available
nGeniusPULSE
No data available
 

Learn More

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Overview

 

Sample Customers

Information Not Available
Banco Votorantim
Wayfair, GitHub, Craigslist, Comcast, SurveyMonkey, Lyft, Box, HP, Zendesk, IO Data Centers, Good Technology, NNTCommunications, Proofpoint, Schneider, Crowdstrike, Avera, Pitney Bowes, InstartLogic, Shutterfly, Shutterstock, Condé Nast, Roche, Jive, Actelion, Brocade, Infor, Okta, JLL, DigitalOcean, Zuora, NetSuite, CloudFlare, One, DemonWare, Quantcast, Carbonite, CareerBuilder, Prosper, Oscar, Slack
Find out what your peers are saying about NETSCOUT nGeniusPULSE vs. ThousandEyes and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.