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Fortinet FortiAuthenticator vs One Identity Safeguard comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Fortinet FortiAuthenticator
Average Rating
8.0
Reviews Sentiment
7.0
Number of Reviews
59
Ranking in other categories
Single Sign-On (SSO) (6th), Authentication Systems (3rd), Identity Management (IM) (7th), Multi-Factor Authentication (MFA) (3rd)
One Identity Safeguard
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
40
Ranking in other categories
User Entity Behavior Analytics (UEBA) (6th), Privileged Access Management (PAM) (3rd)
 

Mindshare comparison

While both are Identity and Access Management solutions, they serve different purposes. Fortinet FortiAuthenticator is designed for Single Sign-On (SSO) and holds a mindshare of 10.3%, up 10.1% compared to last year.
One Identity Safeguard, on the other hand, focuses on Privileged Access Management (PAM), holds 4.5% mindshare, down 5.6% since last year.
Single Sign-On (SSO)
Privileged Access Management (PAM)
 

Featured Reviews

Rias_Majeed - PeerSpot reviewer
Once configured properly, it runs smoothly with minimal potential for misconfiguration and enhances security by providing two-factor authentication
Customer service and support are helpful, but in the last few years, I've found that the first-level support isn't able to understand the issue. They escalate to the tier-two level, who are able to resolve it. On the first level, it takes time. Maybe they have grown too big and aren't able to give each network the unique attention it deserves. We customize some implementations, and at that time, they're not able to help because the people supporting are new and not from the field. The training seems fine, but in practice, it's different. Their support is not that great anymore. A little arrogance is there. It doesn't qualify them very well if there's arrogance in their communication. They do not understand the issue. That's why you're coming back to support. For example, one issue I'm facing is when a person leaves the organization without handing over details. They'll send an email to that person, but that person is not available. How are you going to access this email? These are a few instances where we are finding it difficult, and they take more than a week or two to resolve some issues. Their support used to be very good, but now that they're on top, they're not as responsive at the first-level support.
Tor Nordhagen - PeerSpot reviewer
Transparent mode for privileged sessions will greatly simplify our client's administrative situation
We're introducing the solution's transparent mode for privileged sessions. This is part of what the client hasn't used before. It will simplify their administrative situation greatly. So far, the rollout of this feature has been a seamless process, but we're still in the midst of rolling it out. The benefits will be on the risk side. Right now, the way accounts are managed, you don't necessarily know who is using an account. There's a shared admin account, and that's not a good thing. And those accounts are shared in wallets by several people. One of the real benefits of safeguarding here is that the client will have an absolute audit of who is using an administrative interface, whether it's server or network.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The product is good, cost-effective, and functionally efficient."
"We use this product for SSL two-factor authentication and FortiToken management."
"FortiAuthenticator is really good software that integrates very well with Fortinet products."
"Fortinet FortiAuthenticator is an easy-to-use solution."
"Features the addition and removal of access as needed for the VPN."
"The initial setup is a valuable point on Fortinet products. Most of the time, putting the theory into practice on the devices is quite friendly and straightforward. As long as you can read English you can find your way around the solution and make it work. This is a high value point on Fortinet - the way everything is laid out in the web UI is user-friendly and quite straightforward. The UI is quite simple."
"The first valuable feature is being able to see everything on one platform. This includes logs and authentication failure."
"The most valuable feature is the flexibility in using the SMS messages."
"It has greatly helped improve our security posture. Safeguard has an option where it will reset passwords on service accounts, then go out to those servers where that service account is running as a service and update the password on it. That makes password changes very easy. We can regularly change passwords now and are planning on making it an annual activity, where all the people who own service accounts will go in and make sure all their passwords get changed, updated, and reset."
"The transparent mode for privileged sessions is one of the best things for customers, because they don't see the system in-between."
"There are numerous valuable data protection features, including the content and information that offer us more scalable protection as needed."
"I like the discovery functionality and the change password feature through the check-in. I also like the bulk import with the help of templates that come with it out of the box. With the help of these few features, my tasks are made easier."
"The Transparent Mode is the number one advantage of the product."
"It offers high availability and enables end users to deploy the solution with 99.999 percent uptime, which is crucial in an enterprise environment with a large number of endpoints."
"It is easy to manage. There is a very logical, clear user interface. Also, the integration of scripts is thoughtfully implemented. Overall, it's a nice product to manage."
"There are a lot of features, so it's going to sound funny, but one of the most simplistic features, the Favorites feature, is the one we like the best. You do a full run-through of configuration to check out a server and then you can save that whole configuration as a favorite. So the next time you go in, you click on the favorite that you configured and it automatically takes you to the end so you can check the server out that much faster. It saves a lot of time..."
 

Cons

"It can not use SQL to query FortiAnalyzer directly."
"The technical support could be improved as some staff lacks the necessary knowledge to assist effectively."
"There have been numerous support tickets sent to Fortinet since this does not appear to be a mature product."
"The customization capability of Fortinet FortiAuthenticator is not very flexible."
"There is room for improvement in stability and support."
"We have issues with HA (high availability). These should be addressed in future releases."
"Integration with some other enterprise applications could be improved."
"I don't have any issues with this solution, but it may need a better, more user-friendly interface or better design of the platform."
"The high availability function of the box requires a long time to switch over from one appliance to another."
"There is a lack of documentation and many problems with the plugins."
"Even though we have two nodes, there's no way to do an upgrade without taking everything completely offline. It would be nice if they could improve that."
"Some of our users find the functionality a bit complex, and it could be made more user-friendly."
"We have issues using Safeguard to connect to and record from the cloud. Currently, they don't have a mechanism to record this type of connection."
"We can't review or audit HTTP and HTTPS. This functionality should be added so that we can review and audit HTTP and HTTPS."
"We've had issues managing accounts and access to some data saved on the servers. Accounts are granted a new working certificate daily. We have an account to do it on APIs online and sync it with that. If the path changes at some point or someone changes the password, I don't know if it's from the Active Directory or what."
"Some of the out-of-the-box reporting isn't that rich. We spoke to our Safeguard reps who have acknowledged that some of the reporting features can certainly be improved and that we're not the only customer who has cited this. There are very little out-of-the-box reporting capabilities. You have to build the queries and the report. I believe in the next release they're going to be addressing this."
 

Pricing and Cost Advice

"The solution is not very expensive."
"I rate the product price as two or three on a one-to-ten scale, where one is expensive, and ten is cheap."
"We pay for licensing on a yearly basis."
"I rate the price of Fortinet FortiAuthenticator a three out of five."
"I would start off with a VM including the base license and scale according to the number of users you need to authenticate."
"The licensing structure is cost-effective for us compared to some of the other solutions that have recurring monthly costs."
"FAC is an affordable solution for Middle Range (200E/400E) and also needs a package of mobility agents (2,000) perpetual."
"It's not expensive."
"The license is very expensive for us, partly due to inflation and partly because of the exchange rate between the Dollar and the Iranian Rial. We purchased a perpetual license that we've been using up until now, but I believe that we are not going to update it in the future. Instead, we plan to find another third-party to support us with the license, in the sense that we would have access to their license as a shared agreement."
"Our licensing costs are on a yearly basis."
"They offer a fair price for a robust solution."
"Its subscription cost is too much, and sometimes, it is very difficult to pitch the solution to the management for cost approval. If the cost is reduced a little bit, it would be easier. If its cost was less, many other organizations that currently cannot afford it would be able to use this technology. I'm sure many organizations around the globe are having issues with identity management, and it is a very difficult task for IT to manage privileged accounts."
"The pricing is about $80,000 per 100 servers. There are few elective costs."
"One Identity Safeguard is expensive and the cost goes up as we scale."
"It was definitely cheaper than the other two products that we evaluated."
"The pricing depends on our perspective, our budget, and, of course, the competitors we are taking into account."
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Top Industries

By visitors reading reviews
Computer Software Company
18%
Government
8%
Financial Services Firm
8%
Comms Service Provider
8%
Computer Software Company
23%
Financial Services Firm
12%
Manufacturing Company
6%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Fortinet FortiAuthenticator?
The cost of FortiAuthenticator is rated high due to market conditions. Nevertheless, I rated its cost an eight on a scale of one to ten.
What needs improvement with Fortinet FortiAuthenticator?
The technical support could be improved as some staff lacks the necessary knowledge to assist effectively.
What do you like most about One Identity Safeguard?
The identity discovery is good, and the performance is pretty good value.
What is your experience regarding pricing and costs for One Identity Safeguard?
One Identity Safeguard is expensive. The license is around $3,000 per month.
What needs improvement with One Identity Safeguard?
One Identity's support is not appropriately structured, and it has a lot of room to improve.
 

Also Known As

FortiAuthenticator
No data available
 

Overview

 

Sample Customers

Black Gold Regional Schools, Amadeus Hospitality, Jefferson County, Chunghwa Telecom, City of Boroondara, Dimension Data
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