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BeyondTrust Privileged Remote Access vs One Identity Safeguard comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 6, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.5
BeyondTrust Privileged Remote Access shows rapid ROI, reducing costs, improving compliance, saving time, and boosting customer satisfaction and revenue.
Sentiment score
7.1
One Identity Safeguard enhances security, compliance, and efficiency, especially benefiting organizations with local infrastructure, by managing privileged access.
Any PAM solution, when I deploy it well and customers use it, leads to a return on investment.
 

Customer Service

Sentiment score
6.6
Customers praise BeyondTrust support for quick, efficient service, despite some documentation and chat limitations, with staff rated 7-10.
Sentiment score
6.6
One Identity Safeguard's customer service is generally strong but experiences inconsistent response times and issue resolution.
Support now requires opening a ServiceNow ticket, which can be time-consuming.
I sometimes need escalations to reach expertise.
 

Scalability Issues

Sentiment score
8.3
BeyondTrust Privileged Remote Access is praised for scalability across locations, despite configuration challenges, adaptable for various organization sizes.
Sentiment score
7.0
One Identity Safeguard is scalable and fits diverse needs, but some experience degradation and suggest improvements in scalability.
I would give it an eight or nine out of ten for scalability, possibly even a ten, as I do not see a limitation in scaling.
If customer usage increases, I can add new appliances, but this incurs costs.
 

Stability Issues

Sentiment score
5.4
BeyondTrust Privileged Remote Access is stable, reliable, with minimal intervention, yet occasionally affected by updates, training gaps, and integration bugs.
Sentiment score
7.5
One Identity Safeguard is stable with strong functionality and high availability, despite occasional configuration challenges and non-LTS bugs.
Updates sometimes introduce bugs or issues, especially with non-English versions.
I encounter problems primarily with the failover procedure.
 

Room For Improvement

BeyondTrust Privileged Remote Access requires better password management, integration, usability, and improved multi-factor authentication and session handling features.
Users seek improved session management, integration, interface, resource efficiency, technical support, documentation, upgrades, policy management, storage, and cost solutions.
BeyondTrust should focus on automating the update process to reduce unnecessary ticket creation.
For some configurations on the SPS side, if I need to make changes, such as for DNS servers, I must redeploy the machine.
 

Setup Cost

BeyondTrust Privileged Remote Access is initially costly but becomes cost-effective due to its comprehensive functionality and reliability.
One Identity Safeguard is a robust, costly enterprise solution favored for its effectiveness despite cheaper alternatives.
My experience with pricing, setup cost, and licensing is that it is expensive, yet not the most expensive in the market, so the price can be considered justifiable.
 

Valuable Features

BeyondTrust Privileged Remote Access provides secure, scalable cross-platform remote access with robust credential management and integration, eliminating VPN necessity.
One Identity Safeguard offers secure privileged access control, auditing, and seamless integration with features like password vaulting and advanced authentication.
The primary use case is vendor access management, where we grant the vendors highly privileged access to customer systems in a secure and audited way.
I think One Identity should improve its documentation because it is vast and not clear, and clear documentation on implementing the solution would be advantageous for consultants.
 

Categories and Ranking

BeyondTrust Privileged Remo...
Ranking in Privileged Access Management (PAM)
10th
Average Rating
8.6
Reviews Sentiment
7.3
Number of Reviews
22
Ranking in other categories
Remote Access (8th)
One Identity Safeguard
Ranking in Privileged Access Management (PAM)
3rd
Average Rating
8.0
Reviews Sentiment
6.9
Number of Reviews
41
Ranking in other categories
User Entity Behavior Analytics (UEBA) (6th)
 

Mindshare comparison

As of March 2025, in the Privileged Access Management (PAM) category, the mindshare of BeyondTrust Privileged Remote Access is 4.8%, up from 4.8% compared to the previous year. The mindshare of One Identity Safeguard is 4.2%, down from 4.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Privileged Access Management (PAM)
 

Q&A Highlights

AG
Aug 14, 2023
 

Featured Reviews

Hahn Rolf - PeerSpot reviewer
Securely manage high-privilege remote access with granular configurations
I recommend that we improve integration with other products like PasswordSafe, aiming for smoother integration. Better alignment between products would enhance manageability from a single point. Additionally, BeyondTrust should focus on automating the update process to reduce unnecessary ticket creation. Improved quality control for non-English language versions is needed to avoid translation and layout errors.
Tor Nordhagen - PeerSpot reviewer
Transparent mode for privileged sessions will greatly simplify our client's administrative situation
We're introducing the solution's transparent mode for privileged sessions. This is part of what the client hasn't used before. It will simplify their administrative situation greatly. So far, the rollout of this feature has been a seamless process, but we're still in the midst of rolling it out. The benefits will be on the risk side. Right now, the way accounts are managed, you don't necessarily know who is using an account. There's a shared admin account, and that's not a good thing. And those accounts are shared in wallets by several people. One of the real benefits of safeguarding here is that the client will have an absolute audit of who is using an administrative interface, whether it's server or network.
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Answers from the Community

AG
Aug 14, 2023
Aug 14, 2023
Based on your extensive list of requirements, CyberArk Privileged Access Manager appears to align well with your needs due to its comprehensive feature set, strong security controls, integration capabilities, and advanced analytics for privileged access. However, it's important to conduct in-depth evaluations, demos, and discussions with each vendor to ensure that the chosen tool meets all your...
See 2 answers
Nurlan Temirbulatov - PeerSpot reviewer
Dec 7, 2022
Hello Avinash, it all depends on the timeline and urgency of the project. If you need to deploy a PAM tool that focuses on standing privileges, stopping lateral movement, and incorporating Zero Standing Privileges as part of Zero Trust, then please consider looking at Remediant. I've worked for BeyondTrust and have gone up against the other big players such as Delinea, Centrify, CyberArk, and HashiCorp. They more or less all offer similar solutions, but looking at your current requirements, Remediant really excels in delivering a simple, yet very effective tool in a matter of days and weeks, not months and years. 
DN
Aug 14, 2023
Based on your extensive list of requirements, CyberArk Privileged Access Manager appears to align well with your needs due to its comprehensive feature set, strong security controls, integration capabilities, and advanced analytics for privileged access. However, it's important to conduct in-depth evaluations, demos, and discussions with each vendor to ensure that the chosen tool meets all your specific needs and integrates seamlessly into your existing infrastructure. However, I recommend visiting the official website of Broadcom (the company that acquired Symantec's enterprise security business) or contacting their sales representatives to get the most up-to-date information about their PAM solutions, including any rebranding or changes that may have occurred. When evaluating any PAM solution, it's essential to consider factors such as security, integration capabilities, ease of use, vendor support, scalability, and alignment with your organization's specific needs and compliance requirements. It's also a good practice to request demonstrations, proofs of concept, and references from vendors to ensure that the solution meets your expectations. Remember to involve key stakeholders, such as IT, security, compliance, and management teams, in the decision-making process to ensure alignment with organizational goals and requirements.
 

Top Industries

By visitors reading reviews
Computer Software Company
18%
Financial Services Firm
11%
Manufacturing Company
10%
Government
7%
Computer Software Company
24%
Financial Services Firm
12%
Government
6%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about BeyondTrust Privileged Remote Access?
The product has improved remote support capabilities since it works fine.
What needs improvement with BeyondTrust Privileged Remote Access?
I recommend that we improve integration with other products like PasswordSafe, aiming for smoother integration. Better alignment between products would enhance manageability from a single point. Ad...
What is your primary use case for BeyondTrust Privileged Remote Access?
We use the tool for vendor access, providing secure vendor access to manage systems. Most of our use cases involve selling the product for vendor access with high privileges. We also use it when us...
What do you like most about One Identity Safeguard?
The identity discovery is good, and the performance is pretty good value.
What is your experience regarding pricing and costs for One Identity Safeguard?
One Identity Safeguard is expensive. The license is around $3,000 per month.
What needs improvement with One Identity Safeguard?
I find it complicated to implement HTTPS monitoring because the documentation is unclear. The disaster recovery process is complicated for me. For some configurations on the SPS side, if I need to ...
 

Also Known As

Bomgar Privileged Access
No data available
 

Overview

 

Sample Customers

Horizon Beverage, Air Liquide, Gateway Bank of Florida
Cavium
Find out what your peers are saying about BeyondTrust Privileged Remote Access vs. One Identity Safeguard and other solutions. Updated: March 2025.
842,592 professionals have used our research since 2012.