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Fortra's Automate vs MOVEit comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.0
Fortra's Automate significantly reduces costs and enhances efficiency, offering ROI in 90-120 days, saving millions for organizations.
Sentiment score
4.2
MOVEit delivered substantial first-year returns with immediate cost savings, improved satisfaction, and efficient file management despite minor feature requests.
Fortra's Automate has effectively replaced the workload of an entire employee, saving us significant time and money.
Chief Technology Officer at DOB Systems LLC
It has reduced our expenditures in terms of purchasing more products and employing more technicians.
System Administrator
On a scale from one to ten, I would rate the ROI as nine.
Project Manager - DevOps Engineer at ACC
 

Customer Service

Sentiment score
7.5
Fortra's Automate support is praised for promptness, knowledge, and helpfulness, despite some communication and access issues.
Sentiment score
5.4
MOVEit customer service is generally effective with responsive support, though some users note delays and prefer alternative solutions.
They don't always understand the processes I'm trying to implement.
Senior Data Analyst at a financial services firm with 1-10 employees
They handle customers like me to get to the exact issue, detailing where that issue originates from a technical point of view, the resolution, and the summary they provided.
Software Engineer at Cateina Technologies
I would rate the technical support as a nine out of ten because it is quite fast and courteous.
Account Director at a tech services company with 11-50 employees
For the cloud environment, they had taken only 16x5 support, but for the on-premises, they had taken 24x7 support.
Project Manager at Cognizant
 

Scalability Issues

Sentiment score
7.2
Fortra's Automate is scalable for organizations, supports cloud/on-premises, but can be costly and complex in enterprise settings.
Sentiment score
6.3
MOVEit is highly scalable, efficiently managing growth and large data transfers, with user confidence in its expansion capabilities.
The scalability of Automate also scores a ten out of ten.
IT Project Manager at Labo des histoires
I can deploy it on multiple infrastructures such as cloud, on-premises, or in a hybrid model.
Software Engineer at Cateina Technologies
It is easy to increase one bot or one studio without needing to buy another orchestrator, which can be quite expensive.
Account Director at a tech services company with 11-50 employees
The scalability of MOVEit is not an issue; it scales up easily to handle large volumes of data when customers need to transfer it.
Support Engineer at a tech services company with 10,001+ employees
 

Stability Issues

Sentiment score
7.2
Fortra's Automate is highly stable, highly rated for reliability, with occasional slowdowns attributed to external factors, not the software.
Sentiment score
6.8
MOVEit is stable with occasional issues during upgrades, but users appreciate its reliability, performance, and response improvements.
The stability of the solution is a ten out of ten.
IT Project Manager at Labo des histoires
For stability on a scale from one to ten, I would give it a solid nine.
Cloud Engineer - ll at a tech vendor with 11-50 employees
It has very robust features, and it is not prone to instability.
Account Director at a tech services company with 11-50 employees
I have not faced any downtime or outages with it anywhere.
Support Engineer at a tech services company with 10,001+ employees
The server sometimes becomes unresponsive or crashes, causing MOVEit jobs to fail and generating multiple tickets.
Technical Lead at HCLSoftware
We were hit by malicious malware attacks in the last two years more comparatively.
Project Manager at Cognizant
 

Room For Improvement

Fortra's Automate requires improvements in web automation, interface design, OCR, logging, database integration, and support documentation.
MOVEit needs improved data handling, security, scalability, interface, and support features for better user experience and connectivity.
This is a significant concern, especially with critical workloads where visibility into errors is essential.
DevOps Engineer at Teksphere Global Services Limited
My major recommendation would be for easier upgrade paths between major versions.
Project Manager - DevOps Engineer at ACC
When new employees join our company, we created automation so they receive AWS credentials and all their AWS access and cloud access.
Cloud Engineer - ll at a tech vendor with 11-50 employees
Improving SharePoint connectivity usage, which has limitations, would open up considerable usage and enhance MOVEit significantly.
Senior Technical Support Engineer at a computer software company with 10,001+ employees
If I have to pull a task report for a specific requirement such as its history and task attributes, the report doesn't come in a CSV format, which is consumable.
Project Manager at Cognizant
We would also want to add new capabilities, and incorporating artificial intelligence could be useful as well.
Support Engineer at a tech services company with 10,001+ employees
 

Setup Cost

Fortra's Automate provides flexible, cost-effective pricing, offering competitive rates and discounts for large enterprises compared to alternatives.
MOVEit users consider pricing reasonable; additional support incurs extra costs, but the product is viewed as cost-effective.
Competitors are often more expensive than Automate.
Account Director at a tech services company with 11-50 employees
It offered what we wanted at a good, competitive price.
Senior Data Analyst at a financial services firm with 1-10 employees
It does a lot but also costs a lot.
Chief Technology Officer at DOB Systems LLC
 

Valuable Features

Fortra's Automate offers intuitive automation with drag-and-drop ease, integration versatility, and error reduction, enhancing operational efficiency.
MOVEit provides secure, user-friendly file transfer with robust encryption, automation, and monitoring features ensuring data integrity and protection.
Automate's non-reliance on additional orchestrators makes it quite cost-effective.
Account Director at a tech services company with 11-50 employees
In my opinion, the best feature Automate offers is the scheduling.
DevOps Engineer at Teksphere Global Services Limited
Automate's compatibility with existing IT infrastructure has impacted our business operations positively by providing smooth integration with other software that we use, such as Gmail, Jira, and Microsoft 365 apps, which gives us a unified platform instead of having to keep switching from one software to another, saving a lot of time and streamlining the whole workflows.
IT Project Manager at Labo des histoires
When files are placed in the transfer server, they are completely encrypted, and even administrators with access to the storage service cannot identify files due to different IDs.
Senior Technical Support Engineer at a computer software company with 10,001+ employees
MOVEit encryption features protect data during transfer.
Technical Lead at HCLSoftware
The file transfer utility of MOVEit is most user-friendly and easy to understand.
Project Manager at Cognizant
 

Categories and Ranking

Fortra's Automate
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
36
Ranking in other categories
Robotic Process Automation (RPA) (4th), Business Orchestration and Automation Technologies (5th)
MOVEit
Average Rating
8.2
Reviews Sentiment
6.3
Number of Reviews
18
Ranking in other categories
Managed File Transfer (MFT) (4th)
 

Mindshare comparison

Fortra's Automate and MOVEit aren’t in the same category and serve different purposes. Fortra's Automate is designed for Robotic Process Automation (RPA) and holds a mindshare of 2.7%, up 1.3% compared to last year.
MOVEit, on the other hand, focuses on Managed File Transfer (MFT), holds 7.9% mindshare, down 9.1% since last year.
Robotic Process Automation (RPA) Market Share Distribution
ProductMarket Share (%)
Fortra's Automate2.7%
Microsoft Power Automate13.0%
UiPath Platform12.9%
Other71.4%
Robotic Process Automation (RPA)
Managed File Transfer (MFT) Market Share Distribution
ProductMarket Share (%)
MOVEit7.9%
GoAnywhere MFT10.1%
IBM Sterling File Gateway7.4%
Other74.6%
Managed File Transfer (MFT)
 

Featured Reviews

Jane Rachma Kiniti - PeerSpot reviewer
IT Project Manager at Labo des histoires
Automate has streamlined workflows and increased efficiency with powerful automation
The best features of the solution are the flexible automation features, it is rich with beautiful connectors, and it is easy to use with little to no coding knowledge required to get started, so anybody can use the tool. The intuitive interface of Automate has an intuitive design, which makes it easy to learn and use even without a strong technical background, and it has a drag-and-drop interface, which makes everything so easy and straightforward. The error handling capabilities in complex automation tasks are powerful, as it handles all types of tasks, whether complex or simple. I've never faced any problems even when dealing with complex tasks, so everything is super smooth and highly reliable, even when dealing with big tasks, as it has never slowed down. Automate's compatibility with existing IT infrastructure has impacted our business operations positively by providing smooth integration with other software that we use, such as Gmail, Jira, and Microsoft 365 apps, which gives us a unified platform instead of having to keep switching from one software to another, saving a lot of time and streamlining the whole workflows. The automated analytics have helped improve our business processes since it has increased our efficiency by automating our everyday tasks, freeing up time for us to focus more on strategic activities such as analyzing data and developing new business strategies. It is also cost-saving. By minimizing manual labor, it decreases human errors that can lead to costly mistakes. By automating the tasks, it helps to save costs, and it also improves our accuracy by reducing these errors to ensure that tasks are done almost perfectly.
Kiran Raju L - PeerSpot reviewer
Project Manager at Cognizant
User adaptability impresses with room for enhanced reporting features
The solution lacks a flow view wherein you will not be able to see the integrated jobs in a flow diagram view. This becomes trickier to understand which flow is failing unless you were part of the design team. Reporting for MOVEit needs a lot more work. For example, if I have to pull a task report for a specific requirement such as its history and task attributes, the report doesn't come in a CSV format, which is consumable. It always comes in a scripted format. When you have to show the report to management, they don't understand the scripted format. They need everything in Excel. The reporting feature needs to work on having it in an Excel format. It has been pretty stable, but we were hit by malicious malware attacks in the last two years more comparatively. Depending upon the type of license that is owned and the support with the license, it is up to par with other leading marketing tools.
report
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Manufacturing Company
9%
Computer Software Company
8%
Performing Arts
6%
Financial Services Firm
18%
Insurance Company
9%
Manufacturing Company
9%
Healthcare Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business25
Midsize Enterprise10
Large Enterprise9
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise1
Large Enterprise16
 

Questions from the Community

What do you like most about HelpSystems AutoMate?
We use it for specific cases, mainly secure file transfers, which are vital for us. And it works for us.
What is your primary use case for HelpSystems AutoMate?
I have used it mainly for internal process automation, including file transfer, data extraction, and scheduling jobs.
What is your experience regarding pricing and costs for Fortra Automate?
Regarding the pricing of Fortra's Automate, I think it is neither expensive nor inexpensive. From what I have seen, its pricing seems fair and reasonable, especially compared to other competitors. ...
What do you like most about MOVEit?
The automation is generally very simple that helps with operational efficiency. Since we mainly created interfaces and scheduled transfers, the tool itself handled the file transfer automation.
What needs improvement with MOVEit?
From the support perspective, the logging system could be improved. When MOVEit jobs fail and vendor support is needed, sometimes vendor contact details are not properly documented. This creates is...
What is your primary use case for MOVEit?
We are from a software organization where we have a US healthcare project. The hospitals use the application for file transfer from one location to another location, transferring banking, financial...
 

Also Known As

HelpSystems Automate, Automate
Ipswitch File Transfer, Ipswitch Managed File Transfer
 

Overview

 

Sample Customers

Aldergrove Financial Group, Preferred Health Professionals, Mindbeam Technologies, First Credit Union in British Columbia, Vestcom International, Prime Liberty Benefits, University of Tampa, CNLBancshares, World Precision Instruments, BJ's Restaurants, Globe Pequot Press, Accudata Technologies, Norton Healthcare, Pacific Toxicology Laboratories
Cambridgeshire County Council, Capita Document & Information Services, Enterasys, City of Guelph, Hermes
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879,768 professionals have used our research since 2012.