

Control-M and Mule Anypoint Platform compete in the enterprise IT solutions category. Control-M seems to have the upper hand due to its easier deployment and strong customer support. Fortra’s Automate and UiPath both compete in the automation software category. Based on feature richness, Fortra’s Automate appears to have the upper hand due to its ease of use and integration capabilities. In the automation tools category, a comparison indicates that one product has a significant advantage due to its ease of setup and affordability.
Features: Control-M offers key automation features such as email, FTP/SFTP, OCR, ODBC, and terminal emulation, providing a full client-server architecture, multi-machine execution, and centralized management interface. Graphical workflows and intuitive task development are notable, while Mule Anypoint Platform is known for significant integration capabilities and ease of use. Fortra's Automate features a drag-and-drop interface for non-technical users, excellent file manipulation, and strong error handling. UiPath offers comprehensive automation capabilities, centralized control through its Orchestrator, and community support. The products in this category offer intuitive interfaces, seamless Azure integration, and robust email and file management.
Room for Improvement: Control-M could add integration options for cloud services and enhance documentation. Mule Anypoint Platform could improve EBI connectors, simplify error handling, and enhance workflow automation tools. Fortra's Automate might focus on modernizing its interface, expanding built-in activities, and enhancing documentation. UiPath may refine its compatibility with legacy systems and pricing model, and enhance cross-platform integration. Products could benefit from more modern interfaces, expanded API capabilities, and improved documentation for complex use cases.
Ease of Deployment and Customer Service: Control-M's straightforward installation and responsive customer service enhance user satisfaction. Mule Anypoint Platform offers seamless integration and technical support but requires more maintenance. Fortra’s Automate ensures smooth setup with responsive support, while UiPath’s deployment complexity is mitigated by documentation and active community support. Both have straightforward deployment processes, with variations in support responsiveness and deployment simplicity offering differing user experiences.
Pricing and ROI: Control-M presents an adaptable pricing model with a one-time license, making it affordable compared to frequent renewal models. Mule Anypoint Platform offers flexible pricing with significant ROI through integration features, though costs can be higher for those seeking basic functionality. Fortra’s Automate provides cost efficiency with a straightforward licensing model appealing to mid-sized businesses, while UiPath’s subscription model can escalate costs but offers robust features for potential high ROI. Products in this comparison offer flexible pricing models that adapt to different market needs, providing cost savings through reduced manual labor and operational efficiencies.
Fortra's Automate has effectively replaced the workload of an entire employee, saving us significant time and money.
It has reduced our expenditures in terms of purchasing more products and employing more technicians.
On a scale from one to ten, I would rate the ROI as nine.
It has saved about 20% to 30% of costs.
We have seen a 100% return on investment.
UiPath has reduced human error and saved employee time.
They don't always understand the processes I'm trying to implement.
They handle customers like me to get to the exact issue, detailing where that issue originates from a technical point of view, the resolution, and the summary they provided.
I would rate the technical support as a nine out of ten because it is quite fast and courteous.
They were very helpful, addressing the issue in three hours.
Even though they are external, I can ping them on Slack and I get a response right away, so they really make it very accessible to be in touch.
He works through whatever unique internal environment scenarios we have to overcome to make sure that it's doing exactly what we need, even though we're constantly having new security measures to implement on top of it.
The scalability of Automate also scores a ten out of ten.
I can deploy it on multiple infrastructures such as cloud, on-premises, or in a hybrid model.
It is easy to increase one bot or one studio without needing to buy another orchestrator, which can be quite expensive.
The solution is capable of scaling with just a few clicks.
The scalability of the UiPath Platform rates a ten out of ten.
From a technical standpoint, it's essential to make the right technical decisions and design a scalable solution.
The stability of the solution is a ten out of ten.
For stability on a scale from one to ten, I would give it a solid nine.
It has very robust features, and it is not prone to instability.
Overall, there was only one instance of downtime in four years, which did not create any significant impact.
I have not experienced any downtime, crashes, or performance issues.
Over six years, we have created zero support cases with UiPath.
This is a significant concern, especially with critical workloads where visibility into errors is essential.
My major recommendation would be for easier upgrade paths between major versions.
When new employees join our company, we created automation so they receive AWS credentials and all their AWS access and cloud access.
Adding more AI could help in small tasks that require intelligence or machine learning, leading to the next stage of automation.
If the UI changes or a label is changed, sometimes the whole flow breaks.
Regarding additional functionality for UiPath, I believe that additional features will only come into play when you start talking to the customers, accept feedback, and work on it.
Competitors are often more expensive than Automate.
It offered what we wanted at a good, competitive price.
It does a lot but also costs a lot.
Most of the UiPath products are priced higher than competitors.
The cost can be a barrier in Hungary, making it difficult for me to persuade others to invest, especially when unattended robots come at a significant price point.
When compared to competition, such as Microsoft's Power Automate platform or IBM Cloud Pak, UiPath is expensive.
Automate's non-reliance on additional orchestrators makes it quite cost-effective.
In my opinion, the best feature Automate offers is the scheduling.
Automate's compatibility with existing IT infrastructure has impacted our business operations positively by providing smooth integration with other software that we use, such as Gmail, Jira, and Microsoft 365 apps, which gives us a unified platform instead of having to keep switching from one software to another, saving a lot of time and streamlining the whole workflows.
The tool has a noticeable ROI, and the investment is worth every penny as it reduces tedious tasks and improves scalability.
Our use of automation sped up the process of getting paid from insurance companies, saving us substantial amounts of money.
Whenever they release a product, they also release a course in UiPath Academy. So, you can get familiarized with the product and understand the new capabilities.
| Product | Market Share (%) |
|---|---|
| UiPath Platform | 12.9% |
| Fortra's Automate | 2.9% |
| Other | 84.2% |

| Company Size | Count |
|---|---|
| Small Business | 27 |
| Midsize Enterprise | 10 |
| Large Enterprise | 9 |
| Company Size | Count |
|---|---|
| Small Business | 250 |
| Midsize Enterprise | 143 |
| Large Enterprise | 669 |
Fortra's Automate offers a user-friendly platform for task automation, featuring a drag-and-drop interface that aids in scheduling, file management, and integrating with services like Azure and AWS.
Fortra's Automate provides substantial ease in automating complex tasks through its intuitive design. It offers seamless integration capabilities, especially with Azure and AWS, and comes equipped with strong error handling. Cost-effective and requiring minimal coding, it supports a broad range of industries by effectively automating tasks such as HR operations, invoice management, and data processing across servers.
What features stand out in Fortra's Automate?
What benefits should users consider in reviews?
In industries such as healthcare and transportation, Fortra's Automate facilitates the automation of client management, HR operations, and data processing, boosting efficiency. Banks utilize it for managing extensive invoice workflows, while distribution sectors rely on its capabilities for insurance checks and system support. Its applicability across servers makes it a valuable tool for any sector seeking to reduce manual workload and improve task accuracy.
UiPath Platform is appreciated for its user-friendly interface and extensive automation capabilities, offering seamless integration with diverse applications. Its intuitive drag-and-drop functionality enables users to design efficient workflows with minimal technical expertise.
UiPath Platform delivers a robust set of features that enhance automation and productivity. With components like Orchestrator, task management is optimized, facilitating better scalability. Users benefit from advanced AI and document understanding tools, boosting data handling accuracy and reducing errors. Despite its strengths, UiPath faces challenges with upgrading processes, AI enhancements, and user documentation. Integration and selector sensitivity issues, along with support and licensing complexities, highlight areas for potential improvement. Users request smoother deployment, error handling, and migration processes. Enhanced support for RHEL/Ubuntu, LINQ, and Lambda and improved real-time insights, automation recording, and scheduling are desired. Streamlining the experience for non-technical users with simplified workflows remains a priority.
What are the key features of UiPath Platform?
What benefits should users look for in reviews?
UiPath Platform is widely implemented across sectors such as finance, healthcare, insurance, HR, IT, and supply chain to automate repetitive business tasks. Common uses include automating data entry, invoice processing, document management, report generation, and customer service operations. Organizations value the platform's ability to integrate seamlessly with systems like SAP, CRM, and Oracle, allowing for enhanced efficiency and accuracy in processing both structured and unstructured data.
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