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Frontegg vs SAP Customer Identity and Access Management comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 27, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Frontegg
Ranking in Customer Identity and Access Management (CIAM)
9th
Average Rating
9.6
Reviews Sentiment
8.7
Number of Reviews
6
Ranking in other categories
Single Sign-On (SSO) (18th), Authentication Systems (30th)
SAP Customer Identity and A...
Ranking in Customer Identity and Access Management (CIAM)
13th
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the Customer Identity and Access Management (CIAM) category, the mindshare of Frontegg is 6.3%, down from 9.3% compared to the previous year. The mindshare of SAP Customer Identity and Access Management is 1.9%, up from 1.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Customer Identity and Access Management (CIAM)
 

Featured Reviews

reviewer1645395 - PeerSpot reviewer
Intuitive with reCaptcha integration and helpful technical support
Frontegg's solution fits us very well, as it removes the extra work of developing, maintaining, storing, and securing all of the user-management platforms. It saves us a lot of time and money every single day. Frontegg allows our organization to focus on what matters - creating meaningful, innovative solutions for our customers without wasting time and energy on problems that were already solved by the industry many, many times before. Without Frontegg, our dev velocity would have been compromised greatly, since we would have to invest in a lot of resources to maintain a properly secured, granular, and flexible user-management framework.
Srini-Dhanaraj - PeerSpot reviewer
A set of tools that allows you to manage user access to the Fiori apps and specify what users can do and see in the apps
Seamless integration is the most valuable feature. There is some functionality where you can go and enable and disable everything in no time.  You could use only SAP provided the API to extract. And there is one channel I experienced during the data migration, which allows us to create the…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We like the SSO, permissions and roles, multiple workspaces, and react login components."
"The MFA policy via Frontegg allows us to enable/disable/enforce the Multi-Factor Authentication policy of our users and to enhance security and adhere to modern standards."
"Every feature is multi-tenant by design, making different customer requests effortless to provide."
"Their developers were always willing to meet even though we are in very different time zones."
"The admin portal layer is super useful and saves valuable front-end development time."
"It has Audit Log and many cool features that if we were to develop them by ourselves, it would require a lot of research and development resources. Frontegg gives us everything we need to ensure that our customers have a safe and reliable authentication system in which they can also manage some of the features and roles by themself which gives them more control over their environment."
"The most valuable aspect of the product is the provisioning of a lot of SAP systems. It offers automated provisioning."
"Seamless integration is the most valuable feature. There is a there is some functionality where you could go and be enabled and disable everything, you can do it with no time."
 

Cons

"It would be nice to have a backup export with all tenant/users so that in case of a mistake we can have the option to restore the users."
"We're hoping to see more user management-related features, according to Frontegg's roadmap."
"The web interface is missing a way to delete a workspace. I have accidentally created a workspace and was not able to delete it. It's a minor thing that should be supported."
"Frontegg is fairly stable, however, we are looking forward to some promised capabilities, such as more tightly integrated Feature Flag support."
"We really like the ability to add the same user across tenants. From a UX perspective, the flow can be betterized."
"The PHP SDK is limited. It's not a huge deal as we can just use their web API directly, but it is something to note if you're using PHP.‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‏‏‎ ‎‏‏‎ ‎‏‏‎ ‎‏‏‎ ‎‏‏‎"
"Only component, I would think the database is inbuilt. So you could use only SAP provided the API to extract. And there is one channel I experienced during the data migration, which is which allow us to create the customer or delete the Customer. And it won't allow for any change. The data migration needs improvement."
"The automated provisioning only works well with the SAP products and there are some problems with the non-SAP products. Even if it is SAP, if it is a non-ABAP system, it is a little bit problematic."
 

Pricing and Cost Advice

Information not available
"The pricing of the solution is cheap."
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Educational Organization
9%
Financial Services Firm
8%
Government
8%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

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What do you like most about SAP Customer Identity and Access Management?
Seamless integration is the most valuable feature. There is a there is some functionality where you could go and be enabled and disable everything, you can do it with no time.
What needs improvement with SAP Customer Identity and Access Management?
You could use only SAP provided the API to extract. And there is one channel I experienced during the data migration, which allows us to create the customer or delete the customer. And it won't all...
What advice do you have for others considering SAP Customer Identity and Access Management?
The implementation is very simplified, and it's a progressive implementation. Overall I would rate the solution a nine out of ten.
 

Overview

Find out what your peers are saying about Frontegg vs. SAP Customer Identity and Access Management and other solutions. Updated: March 2025.
848,989 professionals have used our research since 2012.