HCL Connections vs SAP Jam comparison

HCLSoftware and SAP are both solutions in the Enterprise Social Software category. HCLSoftware is ranked #11 with an average rating of 9.0, while SAP is ranked #8 with an average rating of 10.0. HCLSoftware holds a 1.0% mindshare in ESS, compared to SAP’s 3.2% mindshare. Additionally, 93% of HCLSoftware users are willing to recommend the solution, compared to 100% of SAP users who would recommend it.

HCL Connections

Read 55 HCL Connections reviews

205 Views
91 Comparison Views

93% willing to recommend

SAP Jam

Read 5 SAP Jam reviews

257 Views
173 Comparison Views

100% willing to recommend

HCL Connections

SAP Jam

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Executive SummaryUpdated on Jan 23, 2025

HCL Connections and SAP Jam are competing collaboration tools aimed at improving organizational productivity. SAP Jam often takes the lead due to its rich feature set, perceived as offering better value for the investment.

Features: HCL Connections provides strong tools for building communities, sharing files, and social networking. SAP Jam is noted for its seamless integration abilities, comprehensive analytics, and efficient workflows.

Room for Improvement: HCL Connections could improve in its customization flexibility, mobile app enhancements, and user interface design. SAP Jam may need advancements in community-building tools, enhancing file sharing capabilities, and refining user customization options.

Ease of Deployment and Customer Service: HCL Connections offers a flexible deployment model adaptable to various enterprise needs with extensive support resources. SAP Jam features an uncomplicated, quick-to-implement cloud-based approach with highly responsive and effective customer support for rapid user onboarding and issue resolution.

Pricing and ROI: HCL Connections presents a lower initial cost, appealing to organizations mindful of budgets, though high customization expenses may impact long-term ROI. SAP Jam, while more expensive initially, often results in a better ROI driven by its advanced features, promoting heightened organizational efficiency. Pricing specifics are not detailed in the source data.

To learn more, read our detailed HCL Connections vs. SAP Jam Report (Updated: March 2025).

Buyer's Guide

HCL Connections vs. SAP Jam

March 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

HCL Connections

Ranking in Enterprise Social Software

11th

Average Rating

8.2

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Corporate Portals (Enterprise Information Portals) (6th)

SAP Jam

Ranking in Enterprise Social Software

8th

Average Rating

8.4

Reviews Sentiment

7.8

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of April 2025, in the Enterprise Social Software category, the mindshare of HCL Connections is 1.0%, down from 1.6% compared to the previous year. The mindshare of SAP Jam is 3.2%, up from 2.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Enterprise Social Software

Featured Reviews

Hasnain Zahid

Talent acquisition & development specialist at Software Productivity Strategists, Inc. (SPS)

A stable tool useful to manage marketing-related activities

Stability-wise, I rate the solution a nine out of ten. Sometimes, the portal hangs because I find that if I am on a web page, I have to log out, and then I have to log in to the portal again. Since I see that the portal hangs at times, I have to move from one side of the portal to the next, making me feel that some things are scattered in the product. I attended a meeting with IBM recently, and they are improving a few of the things, in my opinion. The concerns that I have related to the product are being improved since I think many other users have reported issues similar to the ones I faced.

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AhmedHaridy

Managing Director at Emkan

A powerful tool for managing subscriptions within the organization

It's undoubtedly more complex compared to the initial part. It depends on the requirements. You can't categorically say that HubSpot is only suitable for smaller devices; it's adaptable to various needs. Depending on the requirements, you can have a project completed within as little as six months or as long as a few years. It's a flexible solution that can cater to your specific needs. However, it's essential to start from the beginning, designing the screens and pages within HubSpot. It's somewhat similar to building a website but generally more straightforward to use. You need to input the necessary information based on your specific requirements, and it's not limited to a predefined structure. The team initiates the process with what we term as solution design, but it's more appropriately labeled as enterprise design. This initial phase involves understanding the integration points with other systems and commencing the configuration process. It's essentially the starting point for our analysis. The analysis covers several aspects, including the language requirements, integration tools for interfacing with Java server solutions, and how to effectively use these tools. All these components must seamlessly complement each other. Once the team has everything in place and confirms the tools, they can proceed to elaborate on the specific requirements. The deployment timeline typically ranges from four to six months, specifically for straightforward or standard requirements. However, in the case of a large enterprise organization with numerous legal entities across different countries, each requiring unique interfaces for various purposes, the implementation duration is highly dependent on the specific requirements. It's not feasible to provide a fixed period for such a solution.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable feature is the Activity flow that is used to catch new activities."

"Stability-wise, I rate the solution a nine out of ten...Scalability-wise, I rate the solution a nine out of ten."

"One notable feature is the "improvement training," which allows you to define groups, facilitate information sharing, enable participant rating, and establish rankings. This enables you to identify which participants are actively engaged and sharing information and which ones are less active."

Cons

"The inclusion of a file plugin for Windows Explorer would make it easier to use."

"The support is an area where the product can improve...If you are having an issue on a Monday, the support personnel will contact you next Monday."

"I'm hopeful for more integrations with SAP JAM in the future."

Pricing and Cost Advice

Information not available

"You need to pay for additional languages. It is somewhat expensive and the payment frequency can be annual or monthly, depending on the choice. There are no extra costs beyond the standard license and implementation fees."

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Top Industries

By visitors reading reviews

Educational Organization

34%

Financial Services Firm

18%

Real Estate/Law Firm

Media Company

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about HCL Connections?

Stability-wise, I rate the solution a nine out of ten...Scalability-wise, I rate the solution a nine out of ten.

See all answers

What needs improvement with HCL Connections?

The support is an area where the product can improve. My company faces some support-related issues because whenever we create or generate a ticket, it takes two days for the product's support team ...

See all answers

What is your primary use case for HCL Connections?

I use HCL Connections for marketing purposes. The IBM product in our company already provides us with direct links to the marketing and HR sides.

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What do you like most about SAP Jam?

One notable feature is the "improvement training," which allows you to define groups, facilitate information sharing, enable participant rating, and establish rankings. This enables you to identify...

See all answers

What is your experience regarding pricing and costs for SAP Jam?

You need to pay for additional languages. It is somewhat expensive and the payment frequency can be annual or monthly, depending on the choice. There are no extra costs beyond the standard license ...

See all answers

What needs improvement with SAP Jam?

SAP JAM is currently working in conjunction with other SAP solutions, specifically integrated with Microsoft Teams. I anticipate that it will have further integrations with various other solutions....

See all answers

Comparisons

SharePoint vs HCL Connections

Compared 100% of the time

More HCL Connections Competitors

Yammer vs SAP Jam

Compared 62% of the time

SharePoint vs SAP Jam

Compared 38% of the time

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Product Reports

Buyer's Guide

HCL Connections

April 2025

Download HCL Connections product report

Buyer's Guide

Enterprise Social Software

April 2025

Download SAP Jam product report

Also Known As

IBM Connections, Lotus Connections

No data available

Overview

IBM Connections™ is a leading unified collaboration and social networking solution that helps you filter out the noise to get work done. Connections empowers your teams and organization to engage with the right experts, accelerate innovation, and deliver results. All the collaboration tools you need to be productive are united under a single sign-on so you can reduce time spent switching between disparate tools and focus on the people and work that matters most. Experience a security-rich and business-compliant environment sanctioned by IT. Confidently share knowledge within your teams and your organization, and extend collaboration beyond traditional boundaries. Connections can enable you to improve decision-making, increase productivity, and accelerate time-to-market. Shift from being merely productive, to truly effective with Connections today.

IBM Connections can help you: Engage experts. People-centric platform enables you to easily locate the expertise you need, right now. Accelerate innovation. Illuminate and promote new ideas within a thriving social network of teams and communities. Empower teams. Get work done together and take action; anywhere—from any device. Deliver results. Leverage cognitive insights to prioritize results and arrive at better outcomes. Extend collaboration. Safely collaborate with customers and partners, bringing them into the conversation.

HCLSoftware

Encourage and facilitate collaboration in the cloud _ with our enterprise social network solution, SAP Jam.

SAP

Sample Customers

Yamato Financial Co. Ltd., University of Zurich, Gwinnett County Public Schools, Royal Boskalis Westminster N.V., Telus, Rabobank, Christian Brothers Services, Grupo Financiero Banorte, The Loft Group, Dow Water & Process Solutions, JGC Corporation, College of Medicine, Swansea University, solvito GmbH, Loft Group, Hamm-Reno Group GmbH, Geno SA

INEOS Melamines GmbH, Medtronic, Schaidt Innovations GmbH & Co. KG, Plan International, Sailing Team Germany, Australian Department of Immigration and Border Protection, SHORE Solutions Inc., TranSystems Corporation, Day & Zimmerman, Serco Group, Harlequi

Buyer's Guide

HCL Connections vs. SAP Jam

March 2025

Free Report: HCL Connections vs. SAP Jam

Find out what your peers are saying about HCL Connections vs. SAP Jam and other solutions. Updated: March 2025.

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