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Helix Core vs IBM Rational ClearQuest comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Helix Core
Ranking in Software Configuration Management
7th
Average Rating
8.2
Reviews Sentiment
7.9
Number of Reviews
6
Ranking in other categories
Version Control (8th)
IBM Rational ClearQuest
Ranking in Software Configuration Management
8th
Average Rating
7.2
Number of Reviews
4
Ranking in other categories
Defect Tracking (1st)
 

Mindshare comparison

As of March 2025, in the Software Configuration Management category, the mindshare of Helix Core is 0.7%, down from 2.4% compared to the previous year. The mindshare of IBM Rational ClearQuest is 5.8%, up from 5.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Software Configuration Management
 

Featured Reviews

DK
Configuration management features improve workflow but require a steep learning curve
I need to work more with Helix Core to identify specific areas for improvement. However, it has an extensive feature set that leads to a steep learning curve, where users need to learn quite a bit of features to work with it effectively. While its customization is not an issue, the GUI might not appeal to everyone.
it_user541326 - PeerSpot reviewer
Tracks change requests, problems, and physical asset management. I would like to see data type for floating point numbers.
Customer Service: Customer service has been adequate. Most of the times we've had any issues IBM has been able to provide a solution. We've dealt mostly with customer service representatives in Brazil. Technical Support: Technical support from IBM is pretty good since you can create a PMR with them and they’re very responsible.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The customer service and support are excellent."
"I find the configuration management features of Helix Core particularly valuable."
"The combination of a highly flexible state machine together with a platform independent API enables possibilities to automate many steps that in many systems are manual."
"It can be adapted to any process flow and easily be integrated with other in-house tools using the ClearQuest API."
 

Cons

"However, it has an extensive feature set that leads to a steep learning curve, where users need to learn quite a bit of features to work with it effectively."
"It has an extensive feature set that leads to a steep learning curve, where users need to learn quite a bit of features to work with it effectively."
"Lack of a modern web interface compared to other systems might discourage customers."
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Financial Services Firm
11%
Manufacturing Company
9%
Real Estate/Law Firm
8%
Manufacturing Company
29%
Government
11%
Computer Software Company
9%
Energy/Utilities Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Also Known As

Perforce
Rational ClearQuest
 

Overview

 

Sample Customers

Intuit, Disney, Nvidia, Ubisoft, Samsung, Vmware, Adidas, Pixar, salesforce.com, EA
Atos SE, STM, Regence BlueCross BlueShield
Find out what your peers are saying about Helix Core vs. IBM Rational ClearQuest and other solutions. Updated: March 2025.
839,422 professionals have used our research since 2012.