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IBM Rational ClearQuest vs Jira comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

IBM Rational ClearQuest
Average Rating
7.2
Number of Reviews
4
Ranking in other categories
Defect Tracking (2nd), Software Configuration Management (7th)
Jira
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
274
Ranking in other categories
Application Lifecycle Management (ALM) Suites (1st), Application Requirements Management (2nd), Project Management Software (3rd)
 

Mindshare comparison

While both are Application Lifecycle Management solutions, they serve different purposes. IBM Rational ClearQuest is designed for Defect Tracking and holds a mindshare of 37.5%, up 32.5% compared to last year.
Jira, on the other hand, focuses on Application Lifecycle Management (ALM) Suites, holds 23.7% mindshare, up 23.6% since last year.
Defect Tracking
Application Lifecycle Management (ALM) Suites
 

Featured Reviews

it_user541326 - PeerSpot reviewer
Tracks change requests, problems, and physical asset management. I would like to see data type for floating point numbers.
Customer Service: Customer service has been adequate. Most of the times we've had any issues IBM has been able to provide a solution. We've dealt mostly with customer service representatives in Brazil. Technical Support: Technical support from IBM is pretty good since you can create a PMR with them and they’re very responsible.
Saroj Ekka - PeerSpot reviewer
Offers good repository integration, sprint board and easy to set up
There are some features and reports we need that are not there. For example, if I have to find out the capacity of the current sprint by user and compare it with the previous sprint, that visibility isn't there. We can know the capacity and what happened with the whole sprint, but not for an individual person to see where it's falling and how it's tracking. Report and analytics capabilities are important for a product manager. That visibility is important, so we use Jira. Some of the features are there, and I use my own Excels or other data things to compensate for that.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The combination of a highly flexible state machine together with a platform independent API enables possibilities to automate many steps that in many systems are manual."
"It can be adapted to any process flow and easily be integrated with other in-house tools using the ClearQuest API."
"We can cope with processes easily without adapting the tool, but adapting the tool to processes."
"I have found the tracking, project and task management most valuable in this solution."
"A most valuable feature involves the ability to customize the entries and to update them quickly."
"JQL, JIRA Query Language enables me to filter all the issues, display the items as I want."
"The level of stability is quite good."
"It's a Scrum tool, so it's very easy to use."
"There are a lot of different plugins for Jira. Unfortunately, we did not test so many and the big pain point for us is the rigorous handling and the roadmap of Jira. We have a portfolio and structure plugin and we have our story map plugin in Jira"
"Overall, the solution is very nice and has a variety of great features."
 

Cons

"Lack of a modern web interface compared to other systems might discourage customers."
"What I don't like is that perhaps there are not so many different apps that can add value over the management side of the product."
"A more organized hierarchy is important. Reporting and JQL create issues for me. They do not completely cover the reporting part that I need to report in terms of my capacity to plan. In the same token, there is no record at this very moment to provide me with one export with epics story points, tasks, or issues and their sub-tasks at the same time."
"The solution lacks integration with visualization tools like Power BI or Tableau, which would be beneficial for better insights."
"The user interface could be improved from a user experience standpoint."
"The solution's stability could be improved, and it could be made more robust."
"In Jira, sometimes developers are not getting alerts when Jira is moving out of the SLA to the product development team."
"The plugin management needs a lot of work."
"Performance is something that can always be improved upon in a feature release. Additionally, it would be a benefit to add Markdown in Jira because sometimes it might be better to describe everything in Markdown because it is a common language structure."
 

Pricing and Cost Advice

Information not available
"The price at the moment for Jira is okay. I'm absolutely not amused with the plans to try to drive us to the cloud or to other licensing models. For the very simple reason that we are a company in the defense sector where cloud is problematic in a number of the domains. We are now approximately 60 users and the new policy will actually confront us with an upscale to approximately 500 users. I find it unacceptable, and may potentially lead us to look for another solution."
"When you get larger, the pricing becomes very, very steep."
"It is certainly a long-term solution for our company and for previous companies that I have worked for. They have these long-term term licenses, but I'm not sure if they really pay on a yearly basis. They are certainly using it for a really long period and for a lot of users."
"It is subscription-based, and we probably pay yearly. I would rate it a four out of five in terms of price."
"Almost everybody uses JIRA nowadays because it is the most cost-effective solution."
"As a company, we get a subsidized price, and it's lower than what's quoted on their website."
"The price of Jira could be lower."
"We are a regional research and education institute. We're using the free license provided for educational institutes."
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Top Industries

By visitors reading reviews
Manufacturing Company
28%
Government
12%
Computer Software Company
10%
Energy/Utilities Company
5%
Educational Organization
51%
Manufacturing Company
8%
Financial Services Firm
7%
Computer Software Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

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Is Jira better or would you go with Micro Focus ALM Octane?
Hi Netanya, Basically , it all depends on the use cases for your environment and the business needs. Hope the below data may be relevant to you for identifying your needs and deciding on the approp...
Which is better - Jira or Microsoft Azure DevOps?
Jira is a great centralized tool for just about everything, from local team management to keeping track of products and work logs. It is easy to implement and navigate, and it is stable and scalabl...
What is your experience regarding pricing and costs for Jira?
We operate under a nonlimited license with Jira, allowing a number of users to access it with a single enterprise license.
 

Also Known As

Rational ClearQuest
Jira Software
 

Learn More

 

Overview

 

Sample Customers

Atos SE, STM, Regence BlueCross BlueShield
Square, Nasa, eBay, Cisco, SalesForce, Adobe, BNP Paribas, BMW and LinkedIn, Pfizer, Citi.
Find out what your peers are saying about IBM Rational ClearQuest vs. Panaya Test Dynamix and other solutions. Updated: December 2024.
824,067 professionals have used our research since 2012.