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IBM Rational ClearQuest vs Jira comparison

 

Categories and Ranking

IBM Rational ClearQuest
Average Rating
7.2
Number of Reviews
4
Ranking in other categories
Defect Tracking (1st), Software Configuration Management (7th)
Jira
Average Rating
8.0
Number of Reviews
267
Ranking in other categories
Application Lifecycle Management (ALM) Suites (1st), Application Requirements Management (2nd), Project Management Software (4th)
 

Mindshare comparison

While both are Application Lifecycle Management solutions, they serve different purposes. IBM Rational ClearQuest is designed for Defect Tracking and holds a mindshare of 37.5%, up 31.8% compared to last year.
Jira, on the other hand, focuses on Application Lifecycle Management (ALM) Suites, holds 23.5% mindshare, down 23.9% since last year.
Defect Tracking
Application Lifecycle Management (ALM) Suites
 

Featured Reviews

it_user541326 - PeerSpot reviewer
Tracks change requests, problems, and physical asset management. I would like to see data type for floating point numbers.
Customer Service: Customer service has been adequate. Most of the times we've had any issues IBM has been able to provide a solution. We've dealt mostly with customer service representatives in Brazil. Technical Support: Technical support from IBM is pretty good since you can create a PMR with them and they’re very responsible.
Saroj Ekka - PeerSpot reviewer
Offers good repository integration, sprint board and easy to set up
There are some features and reports we need that are not there. For example, if I have to find out the capacity of the current sprint by user and compare it with the previous sprint, that visibility isn't there. We can know the capacity and what happened with the whole sprint, but not for an individual person to see where it's falling and how it's tracking. Report and analytics capabilities are important for a product manager. That visibility is important, so we use Jira. Some of the features are there, and I use my own Excels or other data things to compensate for that.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It can be adapted to any process flow and easily be integrated with other in-house tools using the ClearQuest API."
"The combination of a highly flexible state machine together with a platform independent API enables possibilities to automate many steps that in many systems are manual."
"The ability to design your own workflows is a great feature."
"We use Jira mostly for task coordination and assignment. Additionally, scrum methodologies defined work items and bug issues. If we create any bugs all of them are fixed."
"Has a good dashboard with good tracking features."
"This is our way of communicating with different teams. We are a global company. I am based in San Diego, for example. A lot of the BAs are based in Paris. The development team is based in Minsk. We absolutely need to be in constant communication and on the same page."
"The most valuable feature of Jira is that it's a well-known tool that many people are familiar with."
"This product provides you a good view of the status of your projects."
"It provides very good visibility and traceability. You can clearly see each and every part of a process. It is also user-friendly and robust. It is working well, and there are a lot of add-ons or plug-ins out there that you can use."
"The most valuable features of Jira are all the integrations with other systems. It's not the best in any specific area but it has lots of plug-ins and integrations."
 

Cons

"Lack of a modern web interface compared to other systems might discourage customers."
"I have noticed a problem with Jira in the Philippines. In the Philippines, there are only a few companies that offer local support, which is alarming."
"Performance is something that can always be improved upon in a feature release. Additionally, it would be a benefit to add Markdown in Jira because sometimes it might be better to describe everything in Markdown because it is a common language structure."
"As the solution is highly configurable, it has very poor governance."
"We haven't seen Jira's progressive area so far, and we are not sure what it might do in the future."
"I'd like the solution to be more secure."
"It should be connected to ServiceNow."
"This solution could be improved by including a different model for the overall planning perspective. There's a Jira portfolio that we aren't using. The only challenge we're facing is that we cannot see the overall planning."
"The CACD solutions on JIRA has some plugins, but they are not easily understandable or workable."
 

Pricing and Cost Advice

Information not available
"The tool's pricing is reasonable."
"It is very cheap if you forego the local instance and stick to the cloud."
"One of my customers told me that they were receiving better pricing for a similar tool from Microsoft."
"The pricing is much higher than other similar solutions available in the market, and as such, the vendor should think about a price reduction to make this product more affordable."
"It is an affordable tool."
"We used to be on a perpetual license provided by our clients."
"It does not cost that much."
"Worth the extra cost."
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Top Industries

By visitors reading reviews
Manufacturing Company
26%
Government
12%
Computer Software Company
10%
Energy/Utilities Company
6%
Educational Organization
50%
Manufacturing Company
8%
Financial Services Firm
7%
Computer Software Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

Ask a question
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Is Jira better or would you go with Micro Focus ALM Octane?
Hi Netanya, Basically , it all depends on the use cases for your environment and the business needs. Hope the below data may be relevant to you for identifying your needs and deciding on the approp...
Which is better - Jira or Microsoft Azure DevOps?
Jira is a great centralized tool for just about everything, from local team management to keeping track of products and work logs. It is easy to implement and navigate, and it is stable and scalabl...
What is your experience regarding pricing and costs for Jira?
The product is quite expensive. It costs approximately 1.2 million rand per year. It's a fixed price, depending on the modules that you get. You have specific tools, that's what you pay for. I rate...
 

Also Known As

Rational ClearQuest
Jira Software
 

Learn More

 

Overview

 

Sample Customers

Atos SE, STM, Regence BlueCross BlueShield
Square, Nasa, eBay, Cisco, SalesForce, Adobe, BNP Paribas, BMW and LinkedIn, Pfizer, Citi.