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Atlassian ALM vs Jira comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 15, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Atlassian ALM
Ranking in Application Lifecycle Management (ALM) Suites
18th
Average Rating
7.6
Reviews Sentiment
6.6
Number of Reviews
6
Ranking in other categories
No ranking in other categories
Jira
Ranking in Application Lifecycle Management (ALM) Suites
1st
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
274
Ranking in other categories
Application Requirements Management (2nd), Project Management Software (3rd)
 

Mindshare comparison

As of February 2025, in the Application Lifecycle Management (ALM) Suites category, the mindshare of Atlassian ALM is 1.2%, down from 1.6% compared to the previous year. The mindshare of Jira is 22.6%, down from 23.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Lifecycle Management (ALM) Suites
 

Featured Reviews

ZX
Scrum board feature is highly valuable and handles different user volumes
We have both small-sized and big-sized customers. The small ones generally have around 50 to 200 users. The larger ones, for example, in China, have around 15,000 platform users. So, the number of small companies is high, but the total business value comes from the big companies. Atlassian ALM can handle different user volumes. For customers with more than 500 users, we recommend deploying a high availability (HA) architecture. The solution supports both single-node and HA modes. I would rate the scalability a five out of ten. It could be better in terms of scalability with more users. It could be improved to better handle larger numbers of users. We have clients using Atlassian ALM both in China and globally. We have around 20 clients using this solution.
Saroj Ekka - PeerSpot reviewer
Offers good repository integration, sprint board and easy to set up
There are some features and reports we need that are not there. For example, if I have to find out the capacity of the current sprint by user and compare it with the previous sprint, that visibility isn't there. We can know the capacity and what happened with the whole sprint, but not for an individual person to see where it's falling and how it's tracking. Report and analytics capabilities are important for a product manager. That visibility is important, so we use Jira. Some of the features are there, and I use my own Excels or other data things to compensate for that.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature is the Scrum board."
"The main power of this tool is the integration between the different products of the Atlassian suite. We have good integration with work management with Java. This is the major strength from this provider."
"This solution fits very well into our agile product management environment."
"Jira is flexible and accessible for the end-user. It lets users track their requests. The look and feel are good for our purposes."
"What I really like about Jira is that it ticks off all the boxes for any agile project. It's easy to set up, easy to use, and it has excellent notification features. Jira is the top choice for anyone working on agile projects like ours."
"Great for tracking my development team's productivity."
"We use Jira mostly for task coordination and assignment. Additionally, scrum methodologies defined work items and bug issues. If we create any bugs all of them are fixed."
"The most valuable features are that it is good for tracking the issues and it provides for the usage of Confluence."
"The most valuable aspect of this solution is its ability to connect everything together."
"It was easy to use. The consultants that we had on board were familiar with it. So, obviously, having a community that had used it before or was familiar with it was a positive thing."
"All of the tracking features are the most valuable because it allows me to see where we stand today and every day."
 

Cons

"The automation for scheduling software and doing software tests should be simplified because it's complex and too rigid."
"The reports are not really customizable, which is something that they should improve on."
"There is room for improvement in the high-level project management."
"The integration of Jira could improve. The solution should be able to integrate easily with other solutions, such as ERPs. There are times the solution can be slow and we have to reset it over and over again."
"I'm mostly focusing on the requirements traceability with my thesis, the integration could improve for other tools. The companies are not only using Jira. For example, for the test cases or for the documents templates, we are using Polarion and we have been having some integration issues."
"Jira lacks easy capacity calculation compared to TFS, making it harder to know how much work to allocate to each specialist."
"The permissions can be challenging to get right."
"Reporting is something Jira could work on. The reporting capabilities should have the same flexibility we see in Excel, including the ability to manipulate data and create graphs. They need to have that, so we don't need to export to a spreadsheet."
"There should be a way to look for specific comments. When we have thousands of comments on a Jira ticket, there is no way to look at the comments of a specific type. In the comments, if there is a way to put a tag, it would be helpful. For example, when there are a lot of lengthy discussions happening on a particular ticket, there could be a conclusion tag or something like that to indicate a conclusion. It would help in sorting the comments based on a certain category, such as conclusion."
"The work items structure is not hierarchical and that needs to be changed. It's too flat."
"It is not capturing the number of hours for which each person has worked on certain things. We use many add-ons to let resources enter the time in the user story itself. We use an add-on called Tempo, but it is kind of a lousy add-on. It is not straightforward. Rather than helping us, it creates a lot of confusion. So, instead of looking out for the additional add-on, I would prefer to have the timesheet entered as a part of Jira itself. They are anyways capturing every information they could for each user story, and then we are able to break down all the task lists. For each task, we're also assigning a resource. So, while we're doing it, why can't they allow the users to enter the time that can be created as a report? Right now, we need to acquire the add-on, and the add-on is not great. It is not helping. The add-on is also not free."
 

Pricing and Cost Advice

"There is a community edition available, but if the price were lower for the addons then more people would use the full version."
"I don't deal with licensing in my current consultant position."
"To try this solution, use their cloud offering to get familiar. After that, it's in my view worth the money."
"The tool's pricing is expensive. The new pricing is indeed quite expensive compared to what it was a few years ago. Last year, when we intended to renew our subscription, we found the pricing considerably higher."
"We had a perpetual license but have changed to a subscription."
"I am not sure if the client is using a commercial version. I think it is on a per-user basis, and it is around 15 Canadian dollars for a user, but I'm not sure. It also has a free version."
"The standard package of Jira is for 100 users. They should offer more packages for other increments, such as 500 or 2,000. In my previous company, there was a free package that provided a minimal number of users."
"The licensing model is annoying. They nickel and dime you."
"There are other solutions that are free making this solution seem expensive in comparison."
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Manufacturing Company
15%
Financial Services Firm
13%
Government
11%
Educational Organization
53%
Manufacturing Company
7%
Financial Services Firm
6%
Computer Software Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Atlassian ALM?
The most valuable feature is the Scrum board.
What is your experience regarding pricing and costs for Atlassian ALM?
The pricing is on the higher side. I would give it an eight out of ten, where one is low, and ten is high.
What needs improvement with Atlassian ALM?
There is room for improvement in the high-level project management. In future releases, I would like to have a planning feature for high-level project management.
Is Jira better or would you go with Micro Focus ALM Octane?
Hi Netanya, Basically , it all depends on the use cases for your environment and the business needs. Hope the below data may be relevant to you for identifying your needs and deciding on the approp...
Which is better - Jira or Microsoft Azure DevOps?
Jira is a great centralized tool for just about everything, from local team management to keeping track of products and work logs. It is easy to implement and navigate, and it is stable and scalabl...
What is your experience regarding pricing and costs for Jira?
We operate under a nonlimited license with Jira, allowing a number of users to access it with a single enterprise license.
 

Comparisons

 

Also Known As

No data available
Jira Software
 

Overview

 

Sample Customers

Facebook, NASA, Cisco, eBay, Redfin, Toyota, Kaiser Permanente, Gilt, CSIRO, Autodesk, The Daily Telegraph, CODE, Illumnia
Square, Nasa, eBay, Cisco, SalesForce, Adobe, BNP Paribas, BMW and LinkedIn, Pfizer, Citi.
Find out what your peers are saying about Atlassian ALM vs. Jira and other solutions. Updated: January 2025.
837,501 professionals have used our research since 2012.