Honeycomb.io vs OpenText Business Process Monitoring comparison

Honeycomb.io vs. OpenText Business Process Monitoring

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Honeycomb.io

Ranking in Application Performance Monitoring (APM) and Observability

25th

Average Rating

8.6

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

AI Code Assistants (10th)

OpenText Business Process M...

Ranking in Application Performance Monitoring (APM) and Observability

30th

Average Rating

8.2

Reviews Sentiment

6.6

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of April 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Honeycomb.io is 1.7%, up from 1.3% compared to the previous year. The mindshare of OpenText Business Process Monitoring is 0.1%, down from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Application Performance Monitoring (APM) and Observability

Featured Reviews

Diego Gomes De Lima

Senior Software Engineer at SumUp

Easy to use and the dashboard is very intuitive

We faced some OpenTelemetry metrics lost between the communication from the service and the Honeycomb.io. I can't say if this is a Honeycomb.io issue or if there are some limitations in OpenTelemetry. Alerts are very helpful in Honeycomb.io, but we don't usually merge because we can compare queries with queries for making alerts. We can make alerts based on static numbers, which may block us from building alerts that could be generic enough or could be serviced.

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Ajai Daniel

Project Manager at Virgin Media O2

Implementation is quite easy, synthetic monitoring transactions in place and good elements report-wise

The current challenges surprised me. It doesn't support the latest versions of SNMP(at the time of writing), the standard communication protocol for sending alerts. It's still using SNMP version one, which surprised everyone and required extra processes from the security team. Fortunately, we're not sending sensitive data, so we were able to get sign-off. Otherwise, it could have been more challenging. We expected them to use the standard SNMP version three protocol. Real-time analytics comes up during certain calls, but again, Micro Focus has only mentioned that. They have their own tool as well for implementing. So we had a few calls on that side. It’s all more customer-driven. That is still under discussion, and we haven’t gone much into that yet. But, real-time is something the team is interested in, but at the moment, there are various challenges in terms of funding and things like that. Reports can be enhanced further. There are tools like Grafana, and since I've been part of this process, I appreciate this product. But there are debates about why we can't implement Grafana in the future. There are also discussions about real user monitoring versus synthetic monitoring, and which is better. The interface could be improved; I'd rate it a seven out of ten. This is where it can be also improved. We also faced challenges installing the BPM packages. We eventually got support, but there are situations now where many companies don’t want third parties to come and install the software. They want their own IT team to install these BPMs because they don’t want to give root-level privileges due to security constraints. So, the installation package manuals can be improved a little bit so that any team, whether from Intel or any support team, can understand and install those BPMs. The installation package manuals could be improved so any team can understand and install the VPNs. Monitoring, especially during configuration, can also be enhanced. There are various levels of configurations, and the documentation could be improved. I think AI is everywhere. So, it is something bad at the moment. There are initiatives, but still not visible. There is background work happening, and a few teams are working on those things. But, it is still not visible yet like what level of automation possibilities there are. Various software like UiPath and RPA, robotic process automation, but it’s not really materialized to the full extent. It’s still early stage.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The solution's initial setup process was straightforward since we were getting enough support from Honeycomb.io's team."

"The solution's most valuable features are the queries for the OpenTelemetry events and all the tracing."

"The stability has been very good over the years."

"The tool team was sort of aware of those tools to deal with. And, that helped us to deliver the project on time."

"Automates processes and allows reports and statistics to improve the speed at which changes and assets are managed."

Cons

"The process of log scraping gets delayed on Honeycomb.io. At times, it gives false alerts to the application team."

"We can make alerts based on static numbers, which may block us from building alerts that could be generic enough or could be serviced."

"Product documentation is lacking, and sometimes, incorrect. Having better documentation will allow business analysts and data center personnel to rely on the Micro Focus help desk less."

"It doesn't have SNMP, the standard communication protocol for sending alerts."

"The solution should offer better integration with other tools from a service management perspective."

Pricing and Cost Advice

Information not available

"On a three-year license package, it was a good deal."

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Top Industries

By visitors reading reviews

Computer Software Company

17%

Financial Services Firm

14%

Manufacturing Company

Comms Service Provider

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about Honeycomb.io?

The solution's initial setup process was straightforward since we were getting enough support from Honeycomb.io's team.

What needs improvement with Honeycomb.io?

What is your primary use case for Honeycomb.io?

The solution is mainly used for stack observability. It observes service behavior or any kind of failure that may be happening. The tool is also related to research. My company is working more on t...

What do you like most about Micro Focus Business Process Monitor?

Synthetic Monitoring is a very good capability as we can simulate the end-user interaction with the application and proactively we can discover issues before the real end users are impacted.

What needs improvement with Micro Focus Business Process Monitor?

The current challenges surprised me. It doesn't have SNMP, the standard communication protocol for sending alerts. It's still using SNMP version one, which surprised everyone and required extra pro...

What is your primary use case for Micro Focus Business Process Monitor?

We wanted to have synthetic monitoring transactions in place, and we have used it for a while with previous tools. It’s basically Topaz or HP, then Micro Focus, and now it’s OpenText. We used it fo...

Prometheus Group vs Honeycomb.io

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Zabbix vs Honeycomb.io

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Product Reports

Application Performance Monitoring (APM) and Observability

Download Honeycomb.io product report

Application Performance Monitoring (APM) and Observability

Download OpenText Business Process Monitoring product report

OpenText Business Process Monitoring report

Also Known As

Grit

Micro Focus Business Process Monitor, HPE Business Process Monitor

Overview

Honeycomb.io offers a comprehensive platform for observability, facilitating debugging and analysis of production systems through real-time data insights.

This advanced observability tool is tailored for engineering teams, providing deep insight into complex systems' performance. Honeycomb.io enables real-time data analysis, empowering teams to quickly identify and resolve issues, ensuring optimized system performance and reliability. Its innovative approach allows seamless integration into production workflows, enhancing the capability to observe and debug systems efficiently.

What are the key features of Honeycomb.io?

Query Builder: Enables complex queries to analyze and visualize data effectively.
BubbleUp: Assists in pinpointing anomalous behaviors in vast datasets.
Tracing: Provides detailed traces that help in understanding request flows.
Service Maps: Visualizes architecture dependencies aiding comprehension.

What benefits should users look for in Honeycomb.io reviews?

Rapid Problem Resolution: Reduces mean time to resolution by offering clear diagnostics.
Cost Efficiency: Enables resource optimization by understanding usage patterns.
Improved Collaboration: Facilitates cross-team communication through shared insights.
Increased Productivity: Streamlines workflows, freeing up time for development.

Implementation of Honeycomb.io spans multiple industries, enhancing system reliability and performance. In e-commerce, it offers robust monitoring of online services to mitigate downtime. In fintech, it ensures secure and seamless transactions, protecting against potential failures. SaaS companies utilize it for maintaining seamless experience by identifying bottlenecks swiftly. Honeycomb.io's scalability ensures it meets growing demands of dynamic industry requirements.

Honeycomb.io

OpenText Business Process Monitoring is an Application monitoring software.

Proactively and consistently monitor business processes to identify performance issues before they affect users.

Review affected service level agreements.

BPM provides consistent, predictable measurements that help you associate the business impact with its root cause.

OpenText

Sample Customers

Clover Health, Eaze, Intercom, Fender

United Airlines, Vodafone Ireland, TEB, The Australian Red Cross Blood Service

Honeycomb.io vs. OpenText Business Process Monitoring