Helps to avoid downtime by creating new ports We did contact Nutanix support during implementation but not for server-level application implementation. It was for a network-based implementation when we had uplink issues, which Nutanix resolved. We also faced a migration issue related to an agent that needs to run on the Nutanix VM. This agent runs on a specific port, which other applications on the VMware instance might use. We changed that particular port, and it's working fine now. It just took a two or three minute call to resolve. Nutanix support responded quickly. We raised a call, and within half an hour to an hour, they joined on Webex. They checked our configuration and shared a document with changes that weren't persistent after the reboot. Later, they made process changes at the OS level, not on Nutanix. We needed to make some service-level changes on the OS, which were applied successfully. Now, after every reboot, we get the desired output.
