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Huntress Managed ITDR vs Malwarebytes comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

No sentiment score available
Sentiment score
9.0
Huntress Managed ITDR offers prompt, knowledgeable support, with proactive solutions, high ratings, and excellent availability despite occasional busyness.
No sentiment score available
Malwarebytes' customer service is praised for availability, but some users face unresolved issues; enterprise support lacks maturity.
 

Room For Improvement

No sentiment score available
Sentiment score
5.9
Huntress Managed ITDR needs improved reporting, API access, UI streamlining, and enhanced integrations for better security and management.
Sentiment score
5.8
Users criticize Malwarebytes for performance, usability issues, false positives, high costs, and demand better integration, protection, and features.
It lacks enterprise-level management and more enterprise functionality.
 

Scalability Issues

No sentiment score available
No sentiment score available
Huntress Managed ITDR is cloud-based, scalable, and praised for seamless growth and responsive deployment across numerous endpoints.
Sentiment score
4.5
Malwarebytes suits small to large organizations but may encounter performance issues with endpoint expansion and increased use.
 

Setup Cost

No sentiment score available
No sentiment score available
Huntress Managed ITDR offers competitive per-endpoint pricing, scalable plans, and added features, ensuring cost-effectiveness for enterprise buyers.
No sentiment score available
Malwarebytes offers enterprise pricing from $20-$60 per device annually, with additional charges for modules and regional price variations.
Malwarebytes is a bit pricey for some regions, such as Ukraine, since it's priced in US dollars.
 

Stability Issues

No sentiment score available
Sentiment score
8.6
Huntress Managed ITDR is praised for stability, reliability, compatibility, with minimal issues and quick resolution of minor gaps.
Sentiment score
8.1
Malwarebytes is stable and reliable, though some users report occasional update issues and performance impacts, leading to minor improvements.
 

Valuable Features

No sentiment score available
Sentiment score
8.6
Huntress Managed ITDR offers expert threat-hunting, SOC support, and cost-effective security features ideal for small to medium businesses.
Sentiment score
7.5
Malwarebytes offers excellent threat detection, easy setup, robust protection, frequent updates, and strong anti-ransomware capabilities with lightweight performance.
The automated remediation feature also provides significant value.
The behavior-based detection is very nice, and it combats zero-day threats by looking for anomalous behaviors.
 

Categories and Ranking

Binary Defense MDR
Sponsored
Average Rating
9.2
Number of Reviews
16
Ranking in other categories
Managed Detection and Response (MDR) (7th)
Huntress Managed ITDR
Average Rating
9.4
Reviews Sentiment
8.0
Number of Reviews
23
Ranking in other categories
Managed Detection and Response (MDR) (3rd)
Malwarebytes
Average Rating
8.0
Reviews Sentiment
7.3
Number of Reviews
36
Ranking in other categories
Endpoint Protection Platform (EPP) (28th)
 

Mindshare comparison

Managed Detection and Response (MDR)
Endpoint Protection Platform (EPP)
 

Featured Reviews

Rich Ullom - PeerSpot reviewer
Worth the money, fantastic communication, and fast service with an average response time of about four minutes on an alert
This is my third SOC. I have never had anybody react as well. So, it's hard for me to provide something that they could do better because I'm really happy with them. I just signed another three-year contract with them. I don't find any downside to them, but if I have to put one, it would be consistent manpower or staffing. The only area where the solution can be improved is going to be with people. As they grow, they are struggling with the same thing that every other company is, which is getting talent and getting that talent to stay, but they've just revised their tiering system to go from a flat analyst and manager to a three-tier solution where it goes through two or three before it gets elevated. That seems to have worked out well, so if one level misses it, the next one picks it up, and it works out fine. Consistent staffing is the only challenge they have because when you're hiring level-one analysts, you go through them pretty quickly. You'll probably hire them at 50K or 55K, and after they do it for a year, they find out they can make 85K somewhere else, and they bounce. So, their turnover is a little high, but that's it.
Andy Larin - PeerSpot reviewer
Effortless to use and is one of the easiest products to deploy
Huntress is effortless to use. It's one of the easiest products to deploy. Pushing out through our RMM is simple, and using it is straightforward once it's on a machine. The end user doesn't have to do anything. Everything comes back to us. I love that the alerts are human-curated. They take a look at alerts before we get them. Other products are very noisy. They'll send you an alert about anything. About 95 percent of those alerts go to Huntress first. They check to make sure that it's real and only alert us if it's actionable, something that requires our attention. When I get an alert from Huntress, it must be looked at. I love that. It saves a ton of time for my people. It can fix low-severity threats. Their team is 24/7, whereas my team is not. We want them to take action on known bad things. Sometimes, that means fixing the problem or isolating the machine so multiple machines aren't getting hit. I love that they can address those issues within a very short time.
Anas Anas - PeerSpot reviewer
Effective threat predictions, simple to deploy, and light on resources
Malwarebytes's initial setup is simple. It is easy to deploy and configure the policies and the configuration. I deployed Malwarebytes for one customer and I did it in under two days. They had approximately 50 users, it took approximately an hour. The steps I took for the implementation were downloading the Malwarebytes management console from the site, installing it, then running the discovery tool, scanning my network, and checking all of the PCs on my network. It's already pre-configured, you don't need to configure anything. The only configuration that I did on the administration console was some of the exclusion from the scan. This is the only rule that I have created. I rate the initial setup of Malwarebytes a ten out of ten.
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Healthcare Company
8%
Financial Services Firm
7%
Manufacturing Company
7%
Computer Software Company
19%
Manufacturing Company
10%
Retailer
7%
Healthcare Company
5%
Computer Software Company
13%
University
9%
Government
7%
Retailer
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Binary Defense MDR?
The most valuable feature is reviewing tickets and the notes added by technicians.
What is your experience regarding pricing and costs for Binary Defense MDR?
It has been good. We have saved money, and we have a better product. We are a company that has become an enterprise f...
What needs improvement with Binary Defense MDR?
We are going to have a meeting with them the following Monday. It will be our first quarterly business review. Half o...
What do you like most about Huntress?
It is very easy to use. It is a great solution. They are one of the better vendors that I have ever worked with since...
What needs improvement with Huntress?
One issue is the managed antivirus. Huntress takes control of the antivirus built into Windows Defender, but it doesn...
What is your primary use case for Huntress?
We roll Huntress out across the board. It's in our base security shield, so we use it everywhere. We also use ThreatL...
What do you like most about Malwarebytes?
Ten times a day, improved signatures will be downloaded, so it is very up-to-date in terms of malware experience.
What needs improvement with Malwarebytes?
The product could be improved in blocking malicious traffic, such as communication with known malicious IP addresses.
 

Also Known As

Binary Defense Vision, Binary Defense Managed Detection and Response, Binary Defense Managed Detection & Response
No data available
No data available
 

Overview

 

Sample Customers

Securitas USA, Black Hills Energy, Lincoln Electric,The J.M. Smuckers Company, New York Community Bank, State of Connecticut, NCR
Information Not Available
Knutson Construction
Find out what your peers are saying about Huntress Managed ITDR vs. Malwarebytes and other solutions. Updated: October 2024.
816,933 professionals have used our research since 2012.