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Binary Defense MDR vs SentinelOne Singularity Endpoint comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Binary Defense MDR
Average Rating
9.2
Reviews Sentiment
7.7
Number of Reviews
16
Ranking in other categories
Managed Detection and Response (MDR) (15th)
SentinelOne Singularity End...
Average Rating
8.8
Reviews Sentiment
7.0
Number of Reviews
289
Ranking in other categories
Endpoint Protection Platform (EPP) (2nd), Anti-Malware Tools (2nd), Endpoint Detection and Response (EDR) (1st), Extended Detection and Response (XDR) (1st), AI-Powered Cybersecurity Platforms (2nd), AI Observability (2nd)
 

Mindshare comparison

Binary Defense MDR and SentinelOne Singularity Endpoint aren’t in the same category and serve different purposes. Binary Defense MDR is designed for Managed Detection and Response (MDR) and holds a mindshare of 1.3%, up 0.6% compared to last year.
SentinelOne Singularity Endpoint, on the other hand, focuses on Endpoint Detection and Response (EDR), holds 5.3% mindshare, down 5.8% since last year.
Managed Detection and Response (MDR) Mindshare Distribution
ProductMindshare (%)
Binary Defense MDR1.3%
SentinelOne Wayfinder Threat Detection and Response6.2%
CrowdStrike Falcon Complete MDR4.5%
Other88.0%
Managed Detection and Response (MDR)
Endpoint Detection and Response (EDR) Mindshare Distribution
ProductMindshare (%)
SentinelOne Singularity Endpoint5.3%
CrowdStrike Falcon7.1%
Microsoft Defender for Endpoint5.5%
Other82.1%
Endpoint Detection and Response (EDR)
 

Featured Reviews

reviewer2588769 - PeerSpot reviewer
Cybersecurity Architect, Information Technology Division at a healthcare company with 1,001-5,000 employees
Phenomenal response time and good handling of context in our diverse environment
We are going to have a meeting with them the following Monday. It will be our first quarterly business review. Half of it is going to be looking at new products and new functions that they are bringing out. So far, I do not have anything negative or a concern. There were two small mistakes that the technician made, and they were remedied immediately. Once we brought them to their attention, they were remedied. I do not have any complaints. They were just simple mistakes that anybody could make, and their response was a positive response. So far, I have not had anything negative to say. The only area for improvement that I can think of relates to statistical analysis for SLAs. They are in the middle of moving to a new product called D3 which is going to do some backend work for them. I know they are working to improve some of the help desk statistics, such as the time the tickets open and the time they are closed. They are working on that function. It is going to be resolved in the next month or two. We have service level agreements with them, but they can use improved statistics for service level agreements. This is the only point of improvement I can identify.
Vaibhav Mahendra Kolhe - PeerSpot reviewer
Soc Analyst at Softcell Technologies Limited
Automation has reduced alerts and freed the soc team to focus on faster incident response
Regarding mean time to respond, the improvements I see with SentinelOne Singularity Complete are that genuine files also get alerts. We are getting false positives, but we are also getting genuine true positive alerts. The improvement will be deep visibility because as I am using Splunk as a SIEM, I compare deep visibility with Splunk, but deep visibility has limited access with only a 14-day policy to retain logs. The improvement will be in overall policy management. The third point will be the complexity of policies. If we want some endpoints to use only USB or if we need to block USB on some points, the policy management is very complex. The fourth point will be that Mac OS and Linux don't have the rollback policy; that policy is only for Windows. These four points are improvements if SentinelOne Singularity Complete can address them. Data privacy and security when utilizing Purple AI is crucial for SentinelOne Singularity Complete, and SentinelOne Singularity Complete lacks in data security. Data security is very important in this world. In my organization, if we deploy SentinelOne Singularity Complete and we have integrated all the firewalls, all devices, and AWS devices to SentinelOne Singularity Complete, logs will be forwarded to SentinelOne Singularity Complete through SentinelOne Singularity Complete. However, SentinelOne Singularity Complete doesn't have data security solutions such as Forcepoint DLP or 48 layer; SentinelOne Singularity Complete doesn't have that DLP solution. From the data security point of view, SentinelOne Singularity Complete is not good.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"One of the main benefits of Binary Defense MDR is the ability to easily meet with their support team to discuss any issues we encounter."
"The speed at which their services are reactive is valuable. Nowadays, when a threat hits an endpoint, you've got minutes, not hours or days. Their average response time is about four minutes on an alert. For anything that needs to be sent to us, it's about fourteen minutes, which is pretty good. They're the third SOC that I've used in fifteen years. By far, they are the quickest ones to act. When you're looking at prevention, that's a key factor."
"With Binary Defense, we don't just get an alert, but also a detailed rundown of why they're alerting us on it. They tell us what was executed, or the username, script, or IP. That way, we're not wasting time investigating."
"Our mean time to response has gone down. We're much faster with direct response and have more investigative capabilities than we did before."
"The case interface is Binary Defense MDR's most valuable feature."
"The most valuable feature is reviewing tickets and the notes added by technicians."
"In the six months we have been with Binary Defense on this, they run with the ball. They take care of our problems. When we get a ticket, they do not just give us a report."
"Binary Defense has a human service department that provides live monitoring for our systems."
"When it comes to security, the telemetry, the information that you get from the EDR part of it, and the ability to be able to parse it and use it is great."
"I have been a Mac guy for twenty years, and the feature parity and the capabilities of a Macintosh agent are unparalleled in the industry. It is the first anti-malware and antivirus that does not make you feel that you bought the wrong processor. It is really good and lightweight."
"The customer support for this solution is good."
"One of the nicest things about SentinelOne is their support; I never met a company which gives such fast, great support."
"SentinelOne technical support is awesome."
"Regarding return on investment, from a security perspective, SentinelOne Singularity Endpoint covers your endpoint security effectively, it is very cost-effective, and while we provide services to our customers, the ROI is very great because we are getting returns from what we earn by selling the product."
"SentinelOne is a stable solution."
"It has a one-click button that we can use to reverse all those dodgy changes made by the virus program and bring the system quickly back to what it was. That's one of the most important features."
 

Cons

"We found that an earlier version of the agent had high memory usage and that was a bit concerning, but we raised the concern with their support team and they immediately replied that they had noticed the same thing and had a candidate fix already available... it totally fixed the issue."
"The most significant area for improvement is in support for non-English speakers; we're a global organization, so many of our users are not English speakers, which can make interacting with them a challenge. There's no Chinese language support, so we must rely on what we can do with the internet. We don't expect Binary Defense to build a language staff, but details can get lost in translation when we assume the whole world speaks English."
"We should be able to isolate devices faster. They should shorten the time between clicking on a device to contain it and carrying out the action. That would be a welcome improvement."
"I don't find any downside to them, but if I have to put one, it would be consistent manpower or staffing. The only area where the solution can be improved is going to be with people. As they grow, they are struggling with the same thing that every other company is, which is getting talent and getting that talent to stay, but they've just revised their tiering system to go from a flat analyst and manager to a three-tier solution where it goes through two or three before it gets elevated. That seems to have worked out well, so if one level misses it, the next one picks it up, and it works out fine."
"The only area I see for improvement with Binary Defense is their service portal. It could benefit from some enhancements."
"If I were shopping for an MDR solution today, I would not only look for a company that has the ability to alert, detect, and remediate, but also the ability to integrate vulnerability management. That's a big thing that they're lacking today."
"I would like to see more frequent check-ins with our security status."
"We found a couple of bugs in the user interface."
"It's fine. It's correcting all the EFC files with a virus. All the achievements, maximum EFC files. Many EFC files will be flagged as a virus. Some virus databases need to be updated. The model is good at finding many EFC files. The trouble is it needs to be updated."
"In terms of improvement, I would like to see better alerting to let us know if there is anything wrong with SentinelOne working on the endpoint of the computer."
"It's good on Linux, and Windows is pretty good except that the Windows agents sometimes ask for a lot of resources on the endpoints. That could be in the fine-tuning for scanning. In Mac, they are complaining about the same problems, that it's using a lot of resources, but that could also be that we have to configure what it is scanning and what it should not scan. Currently it scans everything."
"The mobile agents need improvement, especially in their integration with the dashboard of the normal Windows Image-based agents."
"One of the things they could do is extend the product range to include Android and iPhone so that you could have the app on your phone as well. There is probably something going on there with that, but that's something that they're lacking at the moment. For instance, if I was to have to recommend a client to protect their phone, I'd have to recommend Norton or something else. I don't have an answer within the SentinelOne solution."
"However, for complex cases—especially agent-related problems—we sometimes need remote assistance, and that level of support is not included in the basic subscription."
"If it had a little bit more granularity in the roles and responsibilities matrix, that would help. There are users that have different components, but I'd be much happier if I could cherry-pick what functions I want to give to which users. That would be a huge benefit."
"Singularity Complete's process stream has room for improvement."
 

Pricing and Cost Advice

"It has been good. We have saved money, and we have a better product."
"The solution's price is spot on; if anything, it's slightly below the norm for most services. Compared to building the same team internally, it would cost more to create the same amount of capability than what we get from an external team. Price-wise, Binary Defense is in a great spot."
"The pricing isn't that bad, it's very competitive. I don't feel that it's over-priced and I don't feel that it's under-priced."
"After we acquired this platform, we met with a number of different vendors. Binary Defense came in with a proposal that was surprisingly affordable. In fact, we were able to recoup the cost of their services within a short period of time. This is because Binary Defense is able to provide the same level of security as a team of two or three in-house analysts but at a fraction of the cost. As a result, Binary Defense is saving us an estimated $250,000 to $300,000 per year."
"The pricing is on target. Working with their sales team on pricing negotiations was a pleasant process. They were very respectful of the constraints we had and I feel that we're paying a fair price."
"It's valued at the right price. Even with the number of endpoints we have, we don't feel that it's a lot more than any competitor. In fact, it might be less expensive when you look at the fact that you're getting a full flex SOC out of it along with the tools."
"The pricing is very good. They are definitely competitive and they were lower at the time that we went with them."
"Binary Defense MDR is priced competitively and may be slightly lower than CrowdStrike."
"Its cost is yearly. It is not much costlier than other leading products available in the market. I would rate it a four out of five in terms of pricing."
"The pricing for SentinelOne Singularity Complete is competitive."
"The cost of endpoint protection is fairly reasonable."
"You have to look at the kinds of problems you can end up with and the fact that you want security against them, and then SentinelOne is not expensive."
"I rate Singularity Complete four out of 10 for affordability. SentinelOne costs more than traditional antivirus solutions, but we get more out of it. It hasn't saved us any money, but it's an EDR solution, so we get a lot of value from it."
"At this time it is only a trial. After the trial period, I am going to purchase two licenses from SentinelOne."
"Just buy the Capture Client and buy the installer itself in a license of 100,000, or whatever is needed. You don't need to invest in any management tools because they are already installed, and maintenance from the client will keep everything up and running."
"I do not know much about the pricing. What I do know is that the person who negotiates most of the pricing is quite a hard bargainer. In that regard, he often says that he managed to get a very good deal. When we first looked at replacing our old system with Singularity Complete, its price was definitely a big factor. Back then, Singularity Complete was fairly new to the marketplace. We got quite a good deal as an early adopter. They have honored that and respected that we were an early adopter, and I feel we are still getting a very good price."
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Top Industries

By visitors reading reviews
Computer Software Company
19%
Insurance Company
10%
Financial Services Firm
8%
Construction Company
6%
Outsourcing Company
11%
Manufacturing Company
9%
Computer Software Company
8%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise4
Large Enterprise7
By reviewers
Company SizeCount
Small Business140
Midsize Enterprise73
Large Enterprise98
 

Questions from the Community

What is your experience regarding pricing and costs for Binary Defense MDR?
It has been good. We have saved money, and we have a better product. We are a company that has become an enterprise from a small medium business in two years. Our company passed a certain dollar ma...
What needs improvement with Binary Defense MDR?
We are going to have a meeting with them the following Monday. It will be our first quarterly business review. Half of it is going to be looking at new products and new functions that they are brin...
What is your primary use case for Binary Defense MDR?
They co-manage our Sentinel SIEM instance, and they provide a Security Operations Center (SOC) with 24/7 coverage. They perform research and remediation. They have a separate team for phishing. Tha...
Cortex XDR by Palo Alto vs. Sentinel One
Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. The ability to reverse damage caused by ransomware with minimal interruptions to...
Which is better - SentinelOne or Darktrace?
Which solution is better depends on which is more suitable specifically for your company. Darktrace, for example, is meant for smaller to medium-sized businesses. It is also a good option for organ...
What is your experience regarding pricing and costs for SentinelOne Singularity?
It is neither too costly, but definitely, it is one of the advantages that SentinelOne is quite adapted towards the pricing.
 

Also Known As

Binary Defense Vision, Binary Defense Managed Detection and Response, Binary Defense Managed Detection & Response
Sentinel Labs, SentinelOne Singularity, Singularity Platform
 

Overview

 

Sample Customers

Securitas USA, Black Hills Energy, Lincoln Electric,The J.M. Smuckers Company, New York Community Bank, State of Connecticut, NCR
Havas, Flex, Estee Lauder, McKesson, Norfolk Southern, JetBlue, Norwegian airlines, TGI Friday, AVX, Fim Bank
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