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Huntress Managed ITDR vs Microsoft Defender for Endpoint comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

No sentiment score available
Sentiment score
9.0
Huntress Managed ITDR offers prompt, knowledgeable support, with proactive solutions, high ratings, and excellent availability despite occasional busyness.
Sentiment score
7.4
Microsoft Defender for Endpoint users generally find support satisfactory but note variability in response times and escalation challenges.
The level-one support seems disconnected from subject matter experts.
It requires going through first-level support before accessing more advanced engineers, which can sometimes take longer than desired.
 

Room For Improvement

No sentiment score available
Sentiment score
5.9
Huntress Managed ITDR needs improved reporting, API access, UI streamlining, and enhanced integrations for better security and management.
Sentiment score
4.9
Microsoft Defender for Endpoint faces integration challenges, performance issues, slow support, and lacks advanced features and comprehensive third-party compatibility.
Repeated interactions are necessary due to Level One's lack of tools and knowledge, hindering efficient problem-solving and negatively impacting our experience with Microsoft support.
Moving toward a Zero Trust architecture would be beneficial as it enables a more comprehensive approach.
You have to go through tons of documentation to find what you want.
 

Scalability Issues

No sentiment score available
No sentiment score available
Huntress Managed ITDR is cloud-based, scalable, and praised for seamless growth and responsive deployment across numerous endpoints.
Sentiment score
8.1
Microsoft Defender for Endpoint is scalable, cloud-based, and integrates well with other services, meeting diverse organizational needs effectively.
It's pretty easy to scale with Microsoft, as they make it easy if you look into the documentation.
 

Setup Cost

No sentiment score available
No sentiment score available
Huntress Managed ITDR offers competitive per-endpoint pricing, scalable plans, and added features, ensuring cost-effectiveness for enterprise buyers.
Sentiment score
7.0
Microsoft Defender for Endpoint offers diverse pricing, often included with Windows, but advanced features require additional enterprise licenses.
The Defender for Endpoint integration provides cost savings estimated between 15% to 20% by avoiding the need for new products and saving on learning and setup resources.
 

Stability Issues

No sentiment score available
Sentiment score
8.6
Huntress Managed ITDR is praised for stability, reliability, compatibility, with minimal issues and quick resolution of minor gaps.
Sentiment score
8.1
Microsoft Defender for Endpoint is reliable with minimal impact, though occasional glitches and memory issues can occur on Macs.
Microsoft Defender for Endpoint is stable; it does not cause problems or result in crashes.
I haven't seen any outages with Microsoft.
 

Valuable Features

No sentiment score available
Sentiment score
8.6
Huntress Managed ITDR offers expert threat-hunting, SOC support, and cost-effective security features ideal for small to medium businesses.
Sentiment score
8.1
Microsoft Defender for Endpoint offers advanced protection, seamless integration, and efficient management with real-time detection and comprehensive threat visibility.
The automated remediation feature also provides significant value.
Web filtering is the most valuable feature of Microsoft Defender for Endpoint because it effectively maintains security for website access.
Attack surface reduction and limiting attack surface vectors are valuable features.
The ability to analyze, block, and allow traffic is valuable.
 

Categories and Ranking

Binary Defense MDR
Sponsored
Average Rating
9.2
Number of Reviews
16
Ranking in other categories
Managed Detection and Response (MDR) (7th)
Huntress Managed ITDR
Average Rating
9.4
Reviews Sentiment
8.0
Number of Reviews
23
Ranking in other categories
Managed Detection and Response (MDR) (3rd)
Microsoft Defender for Endp...
Average Rating
8.0
Reviews Sentiment
7.3
Number of Reviews
189
Ranking in other categories
Endpoint Protection Platform (EPP) (1st), Advanced Threat Protection (ATP) (2nd), Anti-Malware Tools (1st), Endpoint Detection and Response (EDR) (2nd), Microsoft Security Suite (6th)
 

Mindshare comparison

Managed Detection and Response (MDR)
Endpoint Protection Platform (EPP)
 

Featured Reviews

Rich Ullom - PeerSpot reviewer
Worth the money, fantastic communication, and fast service with an average response time of about four minutes on an alert
This is my third SOC. I have never had anybody react as well. So, it's hard for me to provide something that they could do better because I'm really happy with them. I just signed another three-year contract with them. I don't find any downside to them, but if I have to put one, it would be consistent manpower or staffing. The only area where the solution can be improved is going to be with people. As they grow, they are struggling with the same thing that every other company is, which is getting talent and getting that talent to stay, but they've just revised their tiering system to go from a flat analyst and manager to a three-tier solution where it goes through two or three before it gets elevated. That seems to have worked out well, so if one level misses it, the next one picks it up, and it works out fine. Consistent staffing is the only challenge they have because when you're hiring level-one analysts, you go through them pretty quickly. You'll probably hire them at 50K or 55K, and after they do it for a year, they find out they can make 85K somewhere else, and they bounce. So, their turnover is a little high, but that's it.
Andy Larin - PeerSpot reviewer
Effortless to use and is one of the easiest products to deploy
Huntress is effortless to use. It's one of the easiest products to deploy. Pushing out through our RMM is simple, and using it is straightforward once it's on a machine. The end user doesn't have to do anything. Everything comes back to us. I love that the alerts are human-curated. They take a look at alerts before we get them. Other products are very noisy. They'll send you an alert about anything. About 95 percent of those alerts go to Huntress first. They check to make sure that it's real and only alert us if it's actionable, something that requires our attention. When I get an alert from Huntress, it must be looked at. I love that. It saves a ton of time for my people. It can fix low-severity threats. Their team is 24/7, whereas my team is not. We want them to take action on known bad things. Sometimes, that means fixing the problem or isolating the machine so multiple machines aren't getting hit. I love that they can address those issues within a very short time.
Sudhen Swami - PeerSpot reviewer
Easy to update with good protection and a useful cloud portal
We've mainly used it for endpoints. However, we've also used it for DLP as well. We're also in the process of implementing it for cloud and identity as well. However, it's very good for endpoints, and that's our main focus. The malware protection is good. The visibility it provides is very useful. We can combine visibility with wider security features and alerts around malware, misconfiguration, or any other kinds of threats. The cloud portal is quite good. From there, we are able to see alerts and have colleagues review issues and monitor to see if any patterns arise. It's serving us quite well overall. It allows us to look at other items, like application and browser control. It helps us prioritize threats. We have a process in place now where we can review issues and remediate them effectively. We have been able to integrate a variety of Microsoft security products together. We use Azure AD, for example, and we've begun to implement DLP, among other items. We're looking at labeling and tagging and will expand into that soon. Defender has more stringent system requirements than, for example, Check Point. So when we implemented the Check Point Endpoint agent, that solution didn't mind what version of Windows you were using. When we moved to Defender, Defender had certain system prerequisites that had to be met. So we had to make sure that we're on a minimum version of Windows when we're utilizing Office, and Office has to be a particular version as well. It has more stringent system requirements that have to be met before you can implement it. It works natively together with other Microsoft solutions. Once you get more and more of those different components across the environment, then you start to get better visibility. So, rather than having lots of different solutions, you have fewer solutions and a single vendor solution. That way, you start getting into a position where you get better visibility and integration as well. The standardization is good. It's important. It's helping me with monitoring and learning. Updates and upgrades are quite smooth and seamless. Defender helps us automate routine tasks. Quite a lot of Microsoft is straightforward for us now. Previously, we didn't have enough resources and were unable to look at the alerts. Having this in place makes things a lot more straightforward for us. We have both the technology and the people in place now, alongside the process. We do see the benefits in that, and that's why we're continuing our adoption across the estate in terms of client and server as well. It's helping us avoid looking at multiple dashboards and centralized monitoring. We're not fully there yet. We're getting there. While we haven't witnessed time saving yet, once it's fully deployed, it will. By then, we'll have standardized processes across a single solution. We have saved money, however, as we continue to reduce non-Mircosft systems. Since we won't be using various competing technologies, we can save on licensing costs. We've likely so far saved 15%. While it's hard to estimate exactly how much, the solution has helped us decrease time to detection and time to respond.
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Healthcare Company
8%
Financial Services Firm
7%
Manufacturing Company
7%
Computer Software Company
19%
Manufacturing Company
10%
Retailer
7%
Healthcare Company
5%
Educational Organization
26%
Computer Software Company
12%
Government
7%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Binary Defense MDR?
The most valuable feature is reviewing tickets and the notes added by technicians.
What is your experience regarding pricing and costs for Binary Defense MDR?
It has been good. We have saved money, and we have a better product. We are a company that has become an enterprise f...
What needs improvement with Binary Defense MDR?
We are going to have a meeting with them the following Monday. It will be our first quarterly business review. Half o...
What do you like most about Huntress?
It is very easy to use. It is a great solution. They are one of the better vendors that I have ever worked with since...
What needs improvement with Huntress?
One issue is the managed antivirus. Huntress takes control of the antivirus built into Windows Defender, but it doesn...
What is your primary use case for Huntress?
We roll Huntress out across the board. It's in our base security shield, so we use it everywhere. We also use ThreatL...
How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...
Which offers better endpoint security - Symantec or Microsoft Defender?
We use Symantec because we do not use MS Enterprise products, but in my opinion, Microsoft Defender is a superior sol...
How does Microsoft Defender for Endpoint compare with Crowdstrike Falcon?
The CrowdStrike solution delivers a lot of information about incidents. It has a very light sensor that will never pu...
 

Also Known As

Binary Defense Vision, Binary Defense Managed Detection and Response, Binary Defense Managed Detection & Response
No data available
Microsoft Defender ATP, Microsoft Defender Advanced Threat Protection, MS Defender for Endpoint, Microsoft Defender Antivirus
 

Interactive Demo

Demo not available
Demo not available
 

Overview

 

Sample Customers

Securitas USA, Black Hills Energy, Lincoln Electric,The J.M. Smuckers Company, New York Community Bank, State of Connecticut, NCR
Information Not Available
Petrofrac, Metro CSG, Christus Health
Find out what your peers are saying about Huntress Managed ITDR vs. Microsoft Defender for Endpoint and other solutions. Updated: November 2024.
816,933 professionals have used our research since 2012.