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Huntress vs WatchGuard EPDR comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

Sentiment score
9.0
Huntress support is praised for prompt, knowledgeable, and proactive service, consistently rated excellent by users for reliability and responsiveness.
Sentiment score
9.0
Customers commend WatchGuard EPDR's support team for quick problem resolution, professional handling, and reliable, efficient service consistently meeting expectations.
 

Room For Improvement

Sentiment score
5.9
Huntress needs enhanced reporting, better integration, expanded features, improved dashboards, and seamless AV and endpoint protection integration.
Sentiment score
4.6
WatchGuard EPDR is costly, needs more integrations, better compatibility, enhanced features, timely notifications, and streamlined operations.
 

Scalability Issues

No sentiment score available
Huntress scales efficiently with rapid deployment, high responsiveness, and minimal expansion effort, supporting diverse user needs and endpoints.
Sentiment score
8.8
WatchGuard EPDR is scalable, efficiently manages workloads, offers centralized deployment, easy licensing, and robustly supports expanding needs.
 

Setup Cost

No sentiment score available
Huntress is priced per endpoint, seen as fair due to consistent development, with adaptive, cost-effective enterprise pricing.
No sentiment score available
 

Stability Issues

Sentiment score
8.6
Huntress is highly rated for stability and reliable performance, with minor compatibility issues, ensuring seamless low-impact integration.
Sentiment score
7.0
WatchGuard EPDR is praised for its stability, reliable performance, and efficiency in threat management, meeting user expectations consistently.
 

Valuable Features

Sentiment score
8.6
Huntress provides 24/7 threat detection, automatic remediation, and AI-enhanced security, ideal for small to medium businesses.
Sentiment score
8.2
WatchGuard EPDR offers zero-trust application service, AI anomaly detection, firewall integration, detailed reporting, and patch management for Windows and Linux.
The automated remediation feature also provides significant value.
 

Categories and Ranking

Huntress
Ranking in Endpoint Protection Platform (EPP)
10th
Ranking in Endpoint Detection and Response (EDR)
9th
Average Rating
9.4
Reviews Sentiment
8.0
Number of Reviews
23
Ranking in other categories
Anti-Malware Tools (5th), Managed Detection and Response (MDR) (3rd)
WatchGuard EPDR
Ranking in Endpoint Protection Platform (EPP)
46th
Ranking in Endpoint Detection and Response (EDR)
40th
Average Rating
9.0
Reviews Sentiment
7.3
Number of Reviews
4
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2024, in the Endpoint Protection Platform (EPP) category, the mindshare of Huntress is 0.9%, up from 0.2% compared to the previous year. The mindshare of WatchGuard EPDR is 0.3%, up from 0.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP)
 

Featured Reviews

Andy Larin - PeerSpot reviewer
Effortless to use and is one of the easiest products to deploy
Huntress is effortless to use. It's one of the easiest products to deploy. Pushing out through our RMM is simple, and using it is straightforward once it's on a machine. The end user doesn't have to do anything. Everything comes back to us. I love that the alerts are human-curated. They take a look at alerts before we get them. Other products are very noisy. They'll send you an alert about anything. About 95 percent of those alerts go to Huntress first. They check to make sure that it's real and only alert us if it's actionable, something that requires our attention. When I get an alert from Huntress, it must be looked at. I love that. It saves a ton of time for my people. It can fix low-severity threats. Their team is 24/7, whereas my team is not. We want them to take action on known bad things. Sometimes, that means fixing the problem or isolating the machine so multiple machines aren't getting hit. I love that they can address those issues within a very short time.
CarlosArdila - PeerSpot reviewer
Provides endpoint protection with patch management at reasonable pricing
The solution could improve when the solution keeps adding more new functions. Every three months, they launch something new on it. You should activate all features that you need to activate and work with the same client. You don't need to install a different client for something. For example, it's the same client if you have EPP and want to move into EPDR. You activate the license, and it turns into an EPDR. The solution could have improved availability. When I send a notification, it neutralizes immediately. However, this delay doesn't mean it fails to perform on time. Their notifications arrive a bit later.
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Top Industries

By visitors reading reviews
Computer Software Company
19%
Manufacturing Company
9%
Retailer
7%
Healthcare Company
5%
Comms Service Provider
16%
Computer Software Company
11%
Retailer
7%
Educational Organization
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Huntress?
It is very easy to use. It is a great solution. They are one of the better vendors that I have ever worked with since I have been in the industry.
What needs improvement with Huntress?
One issue is the managed antivirus. Huntress takes control of the antivirus built into Windows Defender, but it doesn't if, for some reason, Defender isn't working properly and doesn't attempt to f...
What is your primary use case for Huntress?
We roll Huntress out across the board. It's in our base security shield, so we use it everywhere. We also use ThreatLocker. It's an application for allowlisting and blocklisting. It blocks any soft...
What do you like most about WatchGuard EPDR?
The product's most valuable features are the zero-trust application service and its capability to detect threats and attacks.
What is your experience regarding pricing and costs for WatchGuard EPDR?
The solution's pricing is better compared to other products.
What needs improvement with WatchGuard EPDR?
WatchGuard EPDR does have areas for improvement. One significant gap is the lack of a virtual patching feature integrated into the endpoint security. This would be particularly useful for endpoints...
 

Overview

Find out what your peers are saying about Huntress vs. WatchGuard EPDR and other solutions. Updated: November 2024.
816,636 professionals have used our research since 2012.