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Microsoft Defender XDR vs WatchGuard EPDR comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

No sentiment score available
Sentiment score
9.0
Customers commend WatchGuard EPDR's support team for quick problem resolution, professional handling, and reliable, efficient service consistently meeting expectations.
 

Room For Improvement

No sentiment score available
Sentiment score
4.6
WatchGuard EPDR is costly, needs more integrations, better compatibility, enhanced features, timely notifications, and streamlined operations.
 

Scalability Issues

No sentiment score available
Sentiment score
8.8
WatchGuard EPDR is scalable, efficiently manages workloads, offers centralized deployment, easy licensing, and robustly supports expanding needs.
 

Stability Issues

No sentiment score available
Sentiment score
7.0
WatchGuard EPDR is praised for its stability, reliable performance, and efficiency in threat management, meeting user expectations consistently.
 

Valuable Features

No sentiment score available
Sentiment score
8.2
WatchGuard EPDR offers zero-trust application service, AI anomaly detection, firewall integration, detailed reporting, and patch management for Windows and Linux.
 

Categories and Ranking

Microsoft Defender XDR
Ranking in Endpoint Detection and Response (EDR)
5th
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
89
Ranking in other categories
Extended Detection and Response (XDR) (5th), Microsoft Security Suite (2nd)
WatchGuard EPDR
Ranking in Endpoint Detection and Response (EDR)
40th
Average Rating
9.0
Reviews Sentiment
7.3
Number of Reviews
4
Ranking in other categories
Endpoint Protection Platform (EPP) (46th)
 

Featured Reviews

Desray Liu - PeerSpot reviewer
A time-saving and easy-to-integrate product that needs to offer a control center to users
As a part of Microsoft's attempt to reduce costs, there has been a direct cut down of the local technical support team. Sometimes, you have to use the technical support offered by Microsoft from other countries, but at times, we speak different languages, just like how people speak in Chinese or Mandarin, but there are still some differences between them. The front-line support from Microsoft has only limited technical abilities or access to their internal system. Sometimes, my company cannot even escalate an issue to Microsoft's senior team members. The support team of Microsoft is nice as they attempt to solve the problems together with you, but I believe that due to some cost-related issues, they don't have enough permissions. Sometimes, users might feel blocked when trying to connect with the support team. I rate the technical support a seven out of ten.
CarlosArdila - PeerSpot reviewer
Provides endpoint protection with patch management at reasonable pricing
The solution could improve when the solution keeps adding more new functions. Every three months, they launch something new on it. You should activate all features that you need to activate and work with the same client. You don't need to install a different client for something. For example, it's the same client if you have EPP and want to move into EPDR. You activate the license, and it turns into an EPDR. The solution could have improved availability. When I send a notification, it neutralizes immediately. However, this delay doesn't mean it fails to perform on time. Their notifications arrive a bit later.
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Financial Services Firm
11%
Government
8%
Manufacturing Company
8%
Comms Service Provider
16%
Computer Software Company
11%
Retailer
7%
Media Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Microsoft 365 Defender?
Microsoft Defender XDR provides strong identity protection with comprehensive insights into risky user behavior and potential indicators of compromise.
What needs improvement with Microsoft 365 Defender?
The solution could enhance the threat Intelligence feature by making it more relevant to specific industries. Much of the threat intelligence information isn't directly applicable to our environmen...
What do you like most about WatchGuard EPDR?
The product's most valuable features are the zero-trust application service and its capability to detect threats and attacks.
What is your experience regarding pricing and costs for WatchGuard EPDR?
The solution's pricing is better compared to other products.
What needs improvement with WatchGuard EPDR?
WatchGuard EPDR does have areas for improvement. One significant gap is the lack of a virtual patching feature integrated into the endpoint security. This would be particularly useful for endpoints...
 

Also Known As

Microsoft 365 Defender, Microsoft Threat Protection, MS 365 Defender
No data available
 

Overview

 

Sample Customers

Accenture, Deloitte, ExxonMobil, General Electric, IBM, Johnson & Johnson and many others.
Information Not Available
Find out what your peers are saying about Microsoft Defender XDR vs. WatchGuard EPDR and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.