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Microsoft Defender for Business vs WatchGuard EPDR comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 29, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.4
Microsoft Defender for Business improves ROI with enhanced security, faster incident responses, cost-effectiveness, and easy IT integration.
Sentiment score
7.0
WatchGuard EPDR delivers strong performance, enhancing security and productivity while offering cost-effective, comprehensive threat protection and efficient endpoint management.
It is pretty good because it offers various features such as Exchange, OfficeSuite, OneDrive, and SharePoint.
 

Customer Service

Sentiment score
5.9
Microsoft Defender for Business support is praised for quick responses but criticized for delayed resolutions and poor phone communication.
Sentiment score
9.0
Customers commend WatchGuard EPDR's support team for quick problem resolution, professional handling, and reliable, efficient service consistently meeting expectations.
It is rated ten out of ten for its quality and assistance.
 

Scalability Issues

Sentiment score
7.8
Microsoft Defender for Business effectively supports diverse sectors with high scalability, despite potential configuration challenges for large deployments.
Sentiment score
8.8
WatchGuard EPDR is scalable, efficiently manages workloads, offers centralized deployment, easy licensing, and robustly supports expanding needs.
The cloud-based nature of the solution ensures high scalability.
 

Stability Issues

Sentiment score
9.0
Microsoft Defender for Business is praised for its stable, reliable performance with no reported issues over two years.
Sentiment score
7.0
WatchGuard EPDR is praised for its stability, reliable performance, and efficiency in threat management, meeting user expectations consistently.
No customer complaints about its functionality or reliability.
 

Room For Improvement

Microsoft Defender for Business needs improved reporting, integration, threat detection, support, management, and more favorable pricing policies.
WatchGuard EPDR is costly, needs more integrations, better compatibility, enhanced features, timely notifications, and streamlined operations.
Microsoft should provide batch management solutions with the application, integrating pass management with roles.
It is not quick to make exclusions or specific configurations compared to other antiviruses on the market.
 

Setup Cost

Microsoft Defender for Business offers competitive security as part of Office 365 Premium, with varied pricing for different organizations.
Single-year pricing remains good.
The package with Business Premium is good for what you get for the price.
 

Valuable Features

Microsoft Defender for Business offers scalable security, integrating with tools, advanced threat intelligence, and cost-effective intrusion alerts for SMBs.
WatchGuard EPDR offers zero-trust application service, AI anomaly detection, firewall integration, detailed reporting, and patch management for Windows and Linux.
The security features are valuable because they come with more capabilities that other licenses do not have, including the enterprise license like E3.
Its vulnerability management is regarded as one of the best in the industry.
 

Categories and Ranking

Microsoft Defender for Busi...
Ranking in Endpoint Protection Platform (EPP)
38th
Average Rating
7.2
Reviews Sentiment
7.2
Number of Reviews
10
Ranking in other categories
Microsoft Security Suite (18th)
WatchGuard EPDR
Ranking in Endpoint Protection Platform (EPP)
44th
Average Rating
9.0
Reviews Sentiment
7.3
Number of Reviews
4
Ranking in other categories
Endpoint Detection and Response (EDR) (39th)
 

Mindshare comparison

As of December 2024, in the Endpoint Protection Platform (EPP) category, the mindshare of Microsoft Defender for Business is 1.9%, up from 1.1% compared to the previous year. The mindshare of WatchGuard EPDR is 0.4%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP)
 

Featured Reviews

Tim_Howard - PeerSpot reviewer
Provides good protection against viruses but support needs improvement
The product's initial setup phase wasn't too bad. The product's installation phase wasn't terrible, but it could have been good to club the things in the process, especially for the ones who are doing it for the first time, and it would be good if Microsoft offered users, someone, to talk to who knows the product. You will be gambling if you use Google for the tool because who knows if it really knows what Microsoft Defender for Business is all about. On a scale of one to ten, if ten is the easiest, I rate the setup phase as an eight out of ten. The setup phase was straightforward. As the tool was needed in a small shop, the solution's deployment was done in a couple of days. The solution was deployed in my company with the help of a small team of ten people. I had my head of IT help me in rolling it out in our company.
CarlosArdila - PeerSpot reviewer
Provides endpoint protection with patch management at reasonable pricing
The solution could improve when the solution keeps adding more new functions. Every three months, they launch something new on it. You should activate all features that you need to activate and work with the same client. You don't need to install a different client for something. For example, it's the same client if you have EPP and want to move into EPDR. You activate the license, and it turns into an EPDR. The solution could have improved availability. When I send a notification, it neutralizes immediately. However, this delay doesn't mean it fails to perform on time. Their notifications arrive a bit later.
report
Use our free recommendation engine to learn which Endpoint Protection Platform (EPP) solutions are best for your needs.
824,053 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
17%
Comms Service Provider
7%
Manufacturing Company
6%
Government
6%
Comms Service Provider
17%
Computer Software Company
10%
Retailer
7%
Educational Organization
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Microsoft Defender for Business?
A few things are valuable. One is the alerting we see when any kind of intrusion is happening, any kind of malware is being deployed across the endpoints, or any kind of suspicious activity is goin...
What is your experience regarding pricing and costs for Microsoft Defender for Business?
The pricing of Microsoft Defender for Business is competitive compared to its peers, though some competitors offer more favorable terms on multi-year contracts. However, single-year pricing remains...
What needs improvement with Microsoft Defender for Business?
Microsoft should provide batch management solutions with the application, integrating pass management with roles. Right now, Intune has limitations. Additionally, the pricing policy poses a challen...
What do you like most about WatchGuard EPDR?
The product's most valuable features are the zero-trust application service and its capability to detect threats and attacks.
What is your experience regarding pricing and costs for WatchGuard EPDR?
The solution's pricing is better compared to other products.
What needs improvement with WatchGuard EPDR?
WatchGuard EPDR does have areas for improvement. One significant gap is the lack of a virtual patching feature integrated into the endpoint security. This would be particularly useful for endpoints...
 

Overview

Find out what your peers are saying about Microsoft Defender for Business vs. WatchGuard EPDR and other solutions. Updated: December 2024.
824,053 professionals have used our research since 2012.