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Microsoft Defender for Business vs WatchGuard EPDR comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 29, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

Sentiment score
4.8
Microsoft Defender for Business customer service is generally good with quick online responses, but phone contact and efficiency need improvement.
Sentiment score
9.0
Customers commend WatchGuard EPDR's support team for quick problem resolution, professional handling, and reliable, efficient service consistently meeting expectations.
 

Room For Improvement

Sentiment score
3.8
Microsoft Defender for Business needs better reporting, URL filtering, DLP capabilities, integration, false positive management, threat response, communication, and Mac support.
Sentiment score
4.6
WatchGuard EPDR is costly, needs more integrations, better compatibility, enhanced features, timely notifications, and streamlined operations.
 

Scalability Issues

Sentiment score
8.3
Microsoft Defender for Business is highly scalable, cloud-driven, and successfully deployed on 20,000 endpoints with 2,000 users.
Sentiment score
8.8
WatchGuard EPDR is scalable, efficiently manages workloads, offers centralized deployment, easy licensing, and robustly supports expanding needs.
 

Stability Issues

Sentiment score
9.3
Users find Microsoft Defender for Business reliable and stable, appreciating its seamless integration, consistent protection, and minimal maintenance requirements.
Sentiment score
7.0
WatchGuard EPDR is praised for its stability, reliable performance, and efficiency in threat management, meeting user expectations consistently.
 

Valuable Features

Sentiment score
7.9
Microsoft Defender for Business offers scalable, user-friendly security with strong EDR capabilities and integrates seamlessly with Microsoft 365 and Lighthouse.
Sentiment score
8.2
WatchGuard EPDR offers zero-trust application service, AI anomaly detection, firewall integration, detailed reporting, and patch management for Windows and Linux.
 

Categories and Ranking

Microsoft Defender for Busi...
Ranking in Endpoint Protection Platform (EPP)
41st
Average Rating
7.2
Reviews Sentiment
6.7
Number of Reviews
8
Ranking in other categories
Microsoft Security Suite (18th)
WatchGuard EPDR
Ranking in Endpoint Protection Platform (EPP)
46th
Average Rating
9.0
Reviews Sentiment
7.3
Number of Reviews
4
Ranking in other categories
Endpoint Detection and Response (EDR) (40th)
 

Mindshare comparison

As of November 2024, in the Endpoint Protection Platform (EPP) category, the mindshare of Microsoft Defender for Business is 1.7%, up from 1.1% compared to the previous year. The mindshare of WatchGuard EPDR is 0.3%, up from 0.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP)
 

Featured Reviews

Tim_Howard - PeerSpot reviewer
Provides good protection against viruses but support needs improvement
The product's initial setup phase wasn't too bad. The product's installation phase wasn't terrible, but it could have been good to club the things in the process, especially for the ones who are doing it for the first time, and it would be good if Microsoft offered users, someone, to talk to who knows the product. You will be gambling if you use Google for the tool because who knows if it really knows what Microsoft Defender for Business is all about. On a scale of one to ten, if ten is the easiest, I rate the setup phase as an eight out of ten. The setup phase was straightforward. As the tool was needed in a small shop, the solution's deployment was done in a couple of days. The solution was deployed in my company with the help of a small team of ten people. I had my head of IT help me in rolling it out in our company.
CarlosArdila - PeerSpot reviewer
Provides endpoint protection with patch management at reasonable pricing
The solution could improve when the solution keeps adding more new functions. Every three months, they launch something new on it. You should activate all features that you need to activate and work with the same client. You don't need to install a different client for something. For example, it's the same client if you have EPP and want to move into EPDR. You activate the license, and it turns into an EPDR. The solution could have improved availability. When I send a notification, it neutralizes immediately. However, this delay doesn't mean it fails to perform on time. Their notifications arrive a bit later.
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816,406 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
17%
Comms Service Provider
7%
Manufacturing Company
6%
Retailer
6%
Comms Service Provider
16%
Computer Software Company
11%
Retailer
7%
Media Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Microsoft Defender for Business?
A few things are valuable. One is the alerting we see when any kind of intrusion is happening, any kind of malware is being deployed across the endpoints, or any kind of suspicious activity is goin...
What is your experience regarding pricing and costs for Microsoft Defender for Business?
The tool's cost has been a little high, but I do not think it was terrible.
What needs improvement with Microsoft Defender for Business?
The tool's support is an area of concern where improvements are needed. I have had issues trying to get support or even trying to get to somebody. I often give up chasing the support and end up goi...
What do you like most about WatchGuard EPDR?
The product's most valuable features are the zero-trust application service and its capability to detect threats and attacks.
What is your experience regarding pricing and costs for WatchGuard EPDR?
The solution's pricing is better compared to other products.
What needs improvement with WatchGuard EPDR?
WatchGuard EPDR does have areas for improvement. One significant gap is the lack of a virtual patching feature integrated into the endpoint security. This would be particularly useful for endpoints...
 

Overview

Find out what your peers are saying about Microsoft Defender for Business vs. WatchGuard EPDR and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.