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Huntress Managed EDR vs WatchGuard EPDR comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 28, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.2
Huntress Managed EDR offers substantial ROI, reducing costs and enhancing security, efficiency, and reputation through effective threat management.
Sentiment score
7.0
WatchGuard EPDR delivers strong performance, enhancing security and productivity while offering cost-effective, comprehensive threat protection and efficient endpoint management.
 

Customer Service

Sentiment score
8.6
Huntress Managed EDR's support is responsive, proactive, and effective, delivering prompt, knowledgeable assistance and exceptional customer service.
Sentiment score
8.6
WatchGuard EPDR support is valued for excellent technical assistance, effective forums, and reliable service with minimal issues reported.
Our team on the security side has contacted Huntress support, and they have been pleased.
They create a case, tell me to refer to articles, and if not resolved, they take a remote session to solve the issue.
 

Scalability Issues

Sentiment score
8.5
Huntress Managed EDR is highly rated for its effortless scalability, accommodating varying endpoint growth across different-sized organizations.
Sentiment score
8.3
WatchGuard EPDR is scalable, efficiently manages workloads, offers centralized deployment, easy licensing, and robustly supports expanding needs.
I know other techs with thousands deployed, so scalability isn't an issue.
 

Stability Issues

Sentiment score
8.5
Huntress Managed EDR is highly stable and reliable, with minor issues swiftly resolved and no major performance incidents.
Sentiment score
8.1
WatchGuard EPDR is praised for its stability, reliable performance, and efficiency in threat management, meeting user expectations consistently.
Their customer service was fast to respond.
We have not experienced any issues with lagging, crashing, or downtime.
It is very stable with no hanging problems.
 

Room For Improvement

Huntress Managed EDR users desire better reporting, integration, UI, and API enhancements alongside improved macOS and security features.
WatchGuard EPDR requires competitive pricing, enhanced features, better integration, improved antivirus, and refined web filtering for Latin America.
Since we support customers in different countries, expanding the language options for their training would be beneficial.
Their EDR is pretty mature in terms of what it does.
While I can create groups for VPN, SSL, IPSec, and others, I can't make groups for IPs.
 

Setup Cost

Huntress Managed EDR is a cost-effective solution praised for its value, suitable for small businesses and MSPs.
WatchGuard EPDR pricing is seen as justified and competitive, offering value compared to alternatives like Palo Alto XDR.
Huntress has a favourable pricing structure
They are willing to work with you even if you are a small business, and they have fair pricing that reflects the service quality.
The pricing is slightly high, but the product quality justifies it.
 

Valuable Features

Huntress Managed EDR offers seamless threat detection and automatic remediation with a user-friendly interface and efficient integration with Windows Defender.
WatchGuard EPDR offers zero-trust security, AI alerts, patch management, and excels in ransomware handling and application-based configurations.
What stands out most is their human element: when faced with an unknown threat, real people, not just automated processes, are investigating it, and they're people we trust.
They do not just say, 'Here is a problem.' They tell you where the problem exists, why it is a problem, and what are all the steps to fix it.
The automated remediation feature also provides significant value.
The cloud of WatchGuard lets me see all my devices, updating me to minute levels with detailed information, such as patch status and vulnerabilities.
 

Categories and Ranking

Huntress Managed EDR
Ranking in Endpoint Detection and Response (EDR)
8th
Average Rating
9.6
Reviews Sentiment
7.8
Number of Reviews
25
Ranking in other categories
Managed Detection and Response (MDR) (2nd)
WatchGuard EPDR
Ranking in Endpoint Detection and Response (EDR)
39th
Average Rating
9.0
Reviews Sentiment
7.3
Number of Reviews
5
Ranking in other categories
Endpoint Protection Platform (EPP) (44th)
 

Featured Reviews

Kevin-Alexander - PeerSpot reviewer
Offers peace of mind with 24/7 monitoring and detailed remediation steps
The reporting could be improved by providing a more simplified report that can be easily understood by clients. A way to present the data to the client so they understand its importance would be beneficial. A lot of products have reporting, but if you pass those reports to your clients, they are not going to get the same value out of that report that I am getting. Other than that, I do not have anything. It is simple. It does not bug me. It gets out of my way. What more could you ask for? Their EDR is pretty mature in terms of what it does.
Phillip Evely - PeerSpot reviewer
Provides good reporting features, saves time, and protects endpoints
The setup is very easy. We have deployed the solution on-premise but can also do it on the cloud. It has a cloud functionality. I can push it from the cloud directly to the endpoint, or I can do it via a group policy. The enterprise-wide deployment takes a day. It is very simple. Once the agent is deployed in any subnet, it monitors the network traffic and informs me about endpoints that don't have the agent. I get alerted via a report. If I have a problem, I can manually deploy on those endpoints. The product is set to auto-update. It updates on its own.
report
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Manufacturing Company
9%
Insurance Company
8%
Retailer
7%
Comms Service Provider
16%
Computer Software Company
10%
Retailer
7%
Healthcare Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Huntress?
It is very easy to use. It is a great solution. They are one of the better vendors that I have ever worked with since I have been in the industry.
What needs improvement with Huntress?
Huntress has a cyber education platform, but it lacks all the languages we need. Since we support customers in different countries, expanding the language options for their training would be benefi...
What is your primary use case for Huntress?
We're a managed service provider, so we resell Huntress Managed EDR to our customers. We use the EDR and the MDR products, which provide endpoint and 365 protection.
What do you like most about WatchGuard EPDR?
The product's most valuable features are the zero-trust application service and its capability to detect threats and attacks.
What is your experience regarding pricing and costs for WatchGuard EPDR?
The solution's pricing is better compared to other products.
What needs improvement with WatchGuard EPDR?
WatchGuard EPDR does have areas for improvement. One significant gap is the lack of a virtual patching feature integrated into the endpoint security. This would be particularly useful for endpoints...
 

Overview

Find out what your peers are saying about Huntress Managed EDR vs. WatchGuard EPDR and other solutions. Updated: January 2025.
831,265 professionals have used our research since 2012.