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Huntress Managed EDR vs WatchGuard EPDR comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 28, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.2
Organizations gained financial efficiency and enhanced security with Huntress Managed EDR, achieving significant cost savings and returns.
Sentiment score
7.0
WatchGuard EPDR delivers strong performance, enhancing security and productivity while offering cost-effective, comprehensive threat protection and efficient endpoint management.
 

Customer Service

Sentiment score
8.6
Huntress Managed EDR's support is highly responsive and reliable, offering prompt, knowledgeable service with minimal wait times, day or night.
Sentiment score
9.0
Customers commend WatchGuard EPDR's support team for quick problem resolution, professional handling, and reliable, efficient service consistently meeting expectations.
 

Scalability Issues

Sentiment score
8.5
Huntress Managed EDR offers scalable cloud infrastructure, enabling easy deployment and management across various user volumes with high satisfaction.
Sentiment score
8.8
WatchGuard EPDR is scalable, efficiently manages workloads, offers centralized deployment, easy licensing, and robustly supports expanding needs.
 

Stability Issues

Sentiment score
8.5
Huntress Managed EDR is stable and reliable with quick issue resolution, though some users desire broader OS compatibility.
Sentiment score
7.0
WatchGuard EPDR is praised for its stability, reliable performance, and efficiency in threat management, meeting user expectations consistently.
 

Room For Improvement

Huntress Managed EDR needs enhancements in reporting, usability, integration, features, automation, customization, and additional tools like dark web scanning.
WatchGuard EPDR is costly, needs more integrations, better compatibility, enhanced features, timely notifications, and streamlined operations.
 

Setup Cost

Huntress Managed EDR offers competitive per-endpoint pricing, appreciated for ease, value, and automatic inactive unit management.
 

Valuable Features

Huntress Managed EDR offers 24/7 protection, automation, quick threat isolation, and seamless integration, reducing workload and enhancing security.
WatchGuard EPDR offers zero-trust application service, AI anomaly detection, firewall integration, detailed reporting, and patch management for Windows and Linux.
The automated remediation feature also provides significant value.
 

Categories and Ranking

Huntress Managed EDR
Ranking in Endpoint Detection and Response (EDR)
9th
Average Rating
9.4
Reviews Sentiment
7.8
Number of Reviews
23
Ranking in other categories
Managed Detection and Response (MDR) (3rd)
WatchGuard EPDR
Ranking in Endpoint Detection and Response (EDR)
39th
Average Rating
9.0
Reviews Sentiment
7.3
Number of Reviews
4
Ranking in other categories
Endpoint Protection Platform (EPP) (44th)
 

Featured Reviews

Andy Larin - PeerSpot reviewer
Effortless to use and is one of the easiest products to deploy
Huntress is effortless to use. It's one of the easiest products to deploy. Pushing out through our RMM is simple, and using it is straightforward once it's on a machine. The end user doesn't have to do anything. Everything comes back to us. I love that the alerts are human-curated. They take a look at alerts before we get them. Other products are very noisy. They'll send you an alert about anything. About 95 percent of those alerts go to Huntress first. They check to make sure that it's real and only alert us if it's actionable, something that requires our attention. When I get an alert from Huntress, it must be looked at. I love that. It saves a ton of time for my people. It can fix low-severity threats. Their team is 24/7, whereas my team is not. We want them to take action on known bad things. Sometimes, that means fixing the problem or isolating the machine so multiple machines aren't getting hit. I love that they can address those issues within a very short time.
CarlosArdila - PeerSpot reviewer
Provides endpoint protection with patch management at reasonable pricing
The solution could improve when the solution keeps adding more new functions. Every three months, they launch something new on it. You should activate all features that you need to activate and work with the same client. You don't need to install a different client for something. For example, it's the same client if you have EPP and want to move into EPDR. You activate the license, and it turns into an EPDR. The solution could have improved availability. When I send a notification, it neutralizes immediately. However, this delay doesn't mean it fails to perform on time. Their notifications arrive a bit later.
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Manufacturing Company
9%
Insurance Company
8%
Retailer
7%
Comms Service Provider
17%
Computer Software Company
10%
Retailer
7%
Educational Organization
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Huntress?
It is very easy to use. It is a great solution. They are one of the better vendors that I have ever worked with since I have been in the industry.
What needs improvement with Huntress?
One issue is the managed antivirus. Huntress takes control of the antivirus built into Windows Defender, but it doesn't if, for some reason, Defender isn't working properly and doesn't attempt to f...
What is your primary use case for Huntress?
We roll Huntress out across the board. It's in our base security shield, so we use it everywhere. We also use ThreatLocker. It's an application for allowlisting and blocklisting. It blocks any soft...
What do you like most about WatchGuard EPDR?
The product's most valuable features are the zero-trust application service and its capability to detect threats and attacks.
What is your experience regarding pricing and costs for WatchGuard EPDR?
The solution's pricing is better compared to other products.
What needs improvement with WatchGuard EPDR?
WatchGuard EPDR does have areas for improvement. One significant gap is the lack of a virtual patching feature integrated into the endpoint security. This would be particularly useful for endpoints...
 

Overview

Find out what your peers are saying about Huntress Managed EDR vs. WatchGuard EPDR and other solutions. Updated: November 2024.
824,053 professionals have used our research since 2012.