Huntress Managed EDR and WatchGuard EPDR compete in endpoint protection, detection, and response. While Huntress is noted for its affordability and responsive customer support, WatchGuard stands out with a comprehensive feature set that justifies its higher cost with long-term value.
Features: Huntress Managed EDR offers threat hunting expertise, Managed Antivirus, and automatic remediation to ensure threats are identified and resolved efficiently. WatchGuard EPDR integrates endpoint protection with intelligent insights, advanced analytics, and patch management, providing a comprehensive approach to endpoint security.
Room for Improvement: Huntress could enhance its platform with more advanced analytics and deeper integration options. Some users seek improvements in threat intelligence updates and broader third-party integrations. WatchGuard benefits from simplified user interfaces, streamlined deployment processes, and improvements in customer onboarding experiences, which could improve user adoption.
Ease of Deployment and Customer Service: Huntress is known for its straightforward deployment and responsive support, offering ease of use and efficiency. While WatchGuard EPDR deployment can be more complex, it provides comprehensive service options and excellent guidance, which some users appreciate for addressing complex needs.
Pricing and ROI: Huntress offers competitive pricing appealing to cost-conscious buyers, providing strong ROI by focusing on simplicity and essential features. WatchGuard EPDR presents a higher initial cost, but its extensive functionality offers significant long-term value, making it a suitable investment for those prioritizing comprehensive security solutions.
I felt it was important to raise awareness about this new technique where attackers use legitimate applications to gain remote access and control of computers.
They are thorough and ensure the problem is addressed without pushing responsibilities onto me unnecessarily.
Our team on the security side has contacted Huntress support, and they have been pleased.
They create a case, tell me to refer to articles, and if not resolved, they take a remote session to solve the issue.
I know other techs with thousands deployed, so scalability isn't an issue.
Scaling Huntress is simple; I can manage up to a thousand devices without issue.
I can easily scale from one machine to thousands without any fuss.
We have not experienced any issues with lagging, crashing, or downtime.
I never experienced issues, but once there was an instance with false positives with their Rio service, which was quickly resolved by customer service.
It barely takes up resources on the computer, and I have had no issues with lagging or crashing.
It is very stable with no hanging problems.
A more transparent way for the support team at Huntress and our IT team to collaborate to make it faster and easier would be beneficial.
Since we support customers in different countries, expanding the language options for their training would be beneficial.
Their EDR is pretty mature in terms of what it does.
Other firewalls allow adding categories and in-app controls which WatchGuard currently lacks.
The savings from utilizing the included Windows Defender offset the cost of Huntress Managed EDR, making it an affordable solution overall.
It is not too expensive or too cheap. It is just right.
It can get expensive for small to medium businesses if large license quantities are not purchased.
The pricing is slightly high, but the product quality justifies it.
What stands out most is their human element: when faced with an unknown threat, real people, not just automated processes, are investigating it, and they're people we trust.
They provide detailed remediation steps, explaining why an issue is a problem and what steps to take.
Previously, I could not modify it unless I had special Microsoft licensing, so it was beneficial to control Windows Defender through a central console to add policies and things like that.
The cloud of WatchGuard lets me see all my devices, updating me to minute levels with detailed information, such as patch status and vulnerabilities.
Huntress Managed EDR offers robust managed detection and response capabilities with 24/7 threat hunting, intuitive deployment, and proactive threat management for small to medium businesses.
Huntress Managed EDR provides essential cybersecurity services to businesses by integrating seamlessly with existing tools like Microsoft Defender. Around-the-clock SOC expertise, proactive alerts, and automatic remediation define its core offerings. It effectively monitors threats, detecting footholds and malicious IPs while providing quick isolation of suspicious activities. The platform simplifies security management, reducing reliance on multiple security solutions and enhancing threat response efficiency.
What are the key features of Huntress Managed EDR?Huntress Managed EDR is commonly implemented in industries requiring enhanced cybersecurity, including finance, healthcare, and IT services. Its ability to complement traditional antivirus tools and integration with remote monitoring supports a comprehensive defense strategy against advanced threats. Its deployment is simplified for diverse IT environments, ensuring automated and fast response to emerging security challenges.
EDR for continuous monitoring that prevents the execution of unknown processes. Behavioral analysis and detection of IoAs (indicators of attack) scripts, macros, etc.
Automatic detection and response for targeted attacks and in-memory exploits. Endpoint protection capabilities such as URL filtering, device control and managed firewall.
Zero-Trust Application and Threat Hunting features delivered as managed services. Lightweight agent and easy-to-use Cloud-based console with detailed reporting.
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