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Hyland RPA vs UiPath comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Automate
Sponsored
Ranking in Robotic Process Automation (RPA)
5th
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
26
Ranking in other categories
No ranking in other categories
Hyland RPA
Ranking in Robotic Process Automation (RPA)
36th
Average Rating
9.0
Reviews Sentiment
6.9
Number of Reviews
1
Ranking in other categories
No ranking in other categories
UiPath
Ranking in Robotic Process Automation (RPA)
1st
Average Rating
8.8
Reviews Sentiment
7.0
Number of Reviews
826
Ranking in other categories
Agentic Automation (1st)
 

Mindshare comparison

As of April 2025, in the Robotic Process Automation (RPA) category, the mindshare of Automate is 1.5%, up from 1.0% compared to the previous year. The mindshare of Hyland RPA is 0.3%, down from 0.3% compared to the previous year. The mindshare of UiPath is 23.0%, down from 26.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Robotic Process Automation (RPA)
 

Featured Reviews

Anabel Marco - PeerSpot reviewer
Automates processes efficiently with cost-effective scaling and robust customer support
Web scraping is quite good since it offers a lot of possibilities. Another important feature for me is its compatibility with MBI, the Power that is ISEQUADO Centers. I appreciate the ability to scale and increase the number of bots or studios without additional expense. Automate's non-reliance on additional orchestrators makes it quite cost-effective.
reviewer1638135 - PeerSpot reviewer
A scalable solution which is easy to install and use
I do not use the solution personally as I am not the end-user. It is merely one of the solutions that we offer to our customers. We act as consultants, solution providers. We have around 60 customers who are using the solution. I would, for sure, recommend the solution to others. I consider the profile of the project to be quite good at the moment. I rate Another Monday as a nine out of ten.
Amjed Al-Tayyan - PeerSpot reviewer
Automation streamlines onboarding and reduces the load on customer service agents
As the head of the division, I do not use UiPath myself. However, I am the decision-maker, so I review the features. The combination of both full-attended and half-attended automation, where you can automate tasks and still interact when required, is very useful. It provides efficiency by freeing staff from unnecessary tasks, resulting in a balanced workload and more productive use of an employee's time. The tool has a noticeable ROI, and the investment is worth every penny as it reduces tedious tasks and improves scalability. It is very easy to use. During the COVID lockdown, my son who was 11 at the time attended a UiPath and Automation Anywhere training with me. He has already automated his school tasks requiring saving data and uploading some documents to the portal. If a kid can do this, it shows how easy it is.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"This tool has machine learning and voice recognition and computer vision, which are both quite useful aspects. These aren't available in other tools. It's a good addition to this tool and it gives the solution an edge on the market."
"Overall, the whole product is really nice and provides significant benefits."
"Fortra's Automate has effectively replaced the workload of an entire employee, saving us significant time and money."
"The pricing is excellent. I would give them perfect marks in that regard."
"The interface is simple, user-friendly, and very intuitive."
"We use it for specific cases, mainly secure file transfers, which are vital for us. And it works for us."
"Web scraping is quite good since it offers a lot of possibilities."
"The most valuable features of Fortra's Automate include its FTP functionality and file manipulation capabilities."
"The initial setup is very quick."
"The initial implementation was pretty straightforward."
"I appreciate UiPath's ability to automate complex processes. It's the best thing. The Action Center, Document Understanding, AI Center, and all the other components of UI Path are also good. I prefer UiPath over other automation tools."
"They have recently come up with new features, like Document Understanding and AI fabric, which we have also started to use. These are helping us a lot with unstructured data extraction from invoices.... This is a great feature which is built-in."
"I like that it's very flexible, so we can design our automation the way we need to. Some other RPA tools don't really allow us to use all the applications that we use for our team."
"The desktop Assistant tool provides a personal automation launchpad so that you can easily access and run automations. That's important because you don't have to go to someone every time you face a problem, or every time you have to run an automation process. It helps make you independent so that you can do your own tasks."
"UiPath is a leading platform for end-to-end automation, offering advanced capabilities for streamlining workflows."
"Ease of deployment means that business benefits can be developed quickly and easily."
"The governance aspect is very important to us."
 

Cons

"I would like the updates to be easier to deploy. Integration with Amazon S3 is somewhat lacking."
"I find that most important features are strong, however, there is a lack of good development for artificial intelligence, such as machine learning."
"Error messages should be better. For error status, there should be better documentation because a lot of times, error messages that you get are quite vague. For example, you get a message saying that the workflow has run into an unknown status, which is vague. It just tells you that it failed, but you don't know how or why it failed. It makes debugging difficult."
"I would like to see some better web automation, a wizard like the one in the product WinAutomation would be very nice."
"There is room for improvement regarding cloud functionality; there are a few missing features, and the logging could be better, especially air logging. We can go into logging events and create our own task, but it would be nice if this were more detailed."
"The OCR for Hebrew text needs to be improved."
"It would be an improvement if Automate had better stability tools, whether by recommending a certain amount of memory because it can be a memory hog at times."
"Fortra's Automate is not as reliable as I would like it to be."
"The solution should come with language customization, which would simplify its use for our customers."
"A lot of the UiPath processes are capturing information from government websites. It's difficult to capture the correct format, so we need to use a third-party application to capture the information correctly. It would be better to have that capacity with UiPath, so we don't need another product."
"Promoting its use is the hardest part for us. It's tough to get people to believe in using the assistant or Studio without fearing the loss of their jobs."
"The support for this solution is tedious. I would rate it a five out of ten. If we don't respond or the ticket closes, we do not get a response from them."
"Since we've been with them, they've changed their licensing structure. It would be nice to have one set structure where they're not changing the structure on us because we were set with what we had, but now we are changing. I understand there's a lot of changes and reasons for it."
"It would be useful to have co-authoring because we have many staff working on the same project."
"It is sometimes difficult to work with the exceptions, which can cause us a delay."
"When it comes to scoring, you receive a score after the intake and a score after you build it, but you should also get a score after you build it."
"Licensing needs improvement."
 

Pricing and Cost Advice

"The pricing is quite reasonable. We can run the process with one bot. The limitation is at the server level because they have some resources, and sometimes that is enough. It isn't too expensive, so you can get a good return off of one, and you can also have a pack of five bots that is quite competitive."
"I believe the price falls within a reasonable range, which significantly influenced our decision regarding the product. This aspect is crucial for any technological solution, especially in our country where enterprises might be hesitant to invest heavily in something untested or uncertain about its practicality and potential returns."
"The cost is a bit high for a small business like ours, but we manage with Fortra's Automate."
"From a distributor's perspective, one of the biggest selling points of Automate is its price point."
"I like the way this solution is priced because you can buy a license, or you can buy the software outright."
"It comes with a package that costs approximately $20,000 USD per year."
"From a distributor's side, one of the biggest selling points is its price point. Without going into any numbers, compared to UiPath, Automation Anywhere, and Blue Prism, we're significantly cheaper. The main difference is that other competitors usually charge you per process. However, in Automate's case, it's priced per bot. So, a bot can run multiple processes at the same time, but you are only priced for a single bot."
"Compared to other products, the pricing model for this solution is much more convenient, flexible, and adaptable to the Portuguese reality."
"There is no licensing fee for our customers."
"UiPath solutions fit European and American clients, but especially for medium- and small-sized businesses in India, the cost may be the one factor that constrains customers. That's especially true when it comes to AI and ML solutions."
"The cost for UiPath is affordable."
"It is expensive, and now it is getting more expensive. They are the number one in the market, and they are taking advantage of that. It is hard for the companies that have the full infrastructure supported on UiPath to change it. They have to keep it. UiPath is taking advantage of it."
"The licensing fees for this solution are approximately $100,000 USD annually."
"The price and setup costs need to be supported by a strong business case."
"The solution's pricing is reasonable and lower than its competitors."
"Over and above the subscription fees, we're paying probably $51,000 a year right now."
"The product is not the cheapest."
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Computer Software Company
12%
Manufacturing Company
8%
Healthcare Company
6%
Computer Software Company
23%
Financial Services Firm
13%
University
13%
Real Estate/Law Firm
10%
Computer Software Company
16%
Financial Services Firm
15%
Manufacturing Company
9%
Government
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about HelpSystems AutoMate?
We use it for specific cases, mainly secure file transfers, which are vital for us. And it works for us.
What is your primary use case for HelpSystems AutoMate?
I am a consultant and I am making a lot of processes in human resources, payroll, certifications, trainings, web scra...
What is your experience regarding pricing and costs for Fortra Automate?
The pricing is quite good compared to its competitors. Competitors are often more expensive than Automate. I would ra...
Ask a question
Earn 20 points
Best RPA tools for IBM iSeries
I can only speak to UiPath since that is the only RPA solution that I have used. I know that there are specific packa...
RPA that Bots can run without centralized control?
Yes, Attended Bots which can run without centralized control Module. RPA Tools like Automation Anywhere, uiPath ,Pow...
How do I choose between UiPath and Microsoft Power Automate?
Microsoft‌ ‌Power‌ ‌Automate‌ ‌is‌ ‌intuitive‌ ‌and‌ ‌easy‌ ‌to‌ ‌integrate‌ ‌and‌ ‌use.‌ ‌I‌ ‌like‌ ‌that‌ ‌there‌ ‌...
 

Comparisons

No data available
 

Also Known As

HelpSystems Automate, Automate
Another Monday
No data available
 

Overview

 

Sample Customers

Aldergrove Financial Group, Preferred Health Professionals, Mindbeam Technologies, First Credit Union in British Columbia, Vestcom International, Prime Liberty Benefits, University of Tampa, CNLBancshares, World Precision Instruments, BJ's Restaurants, Globe Pequot Press, Accudata Technologies, Norton Healthcare, Pacific Toxicology Laboratories
ING, Vodafone, T-Mobile, Billbox
1. Accenture 2. Deloitte 3. PwC 4. IBM 5. Capgemini 6. KPMG 7. Ernst & Young 8. Infosys 9. Cognizant 10. Wipro 11. Tata Consultancy Services 12. HCL Technologies 13. Genpact 14. Tech Mahindra 15. DXC Technology 16. Atos 17. NTT Data 18. CGI 19. L&T Infotech 20. Hexaware Technologies 21. Mindtree 22. Mphasis 23. Virtusa 24. Syntel 25. Zensar Technologies 26. WNS Global Services 27. Hexaware Technologies 28. Larsen & Toubro Infotech 29. Persistent Systems 30. QuEST Global 31. Sonata Software 32. Zensar Technologies
Find out what your peers are saying about UiPath, Automation Anywhere, Microsoft and others in Robotic Process Automation (RPA). Updated: April 2025.
848,989 professionals have used our research since 2012.