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Hyland RPA vs UiPath Platform comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Oct 20, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Automate
Sponsored
Ranking in Robotic Process Automation (RPA)
5th
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
30
Ranking in other categories
No ranking in other categories
Hyland RPA
Ranking in Robotic Process Automation (RPA)
44th
Average Rating
9.0
Reviews Sentiment
6.9
Number of Reviews
1
Ranking in other categories
No ranking in other categories
UiPath Platform
Ranking in Robotic Process Automation (RPA)
1st
Average Rating
8.8
Reviews Sentiment
7.0
Number of Reviews
897
Ranking in other categories
Agentic Automation (2nd), AI-Agent Builders (2nd)
 

Mindshare comparison

As of October 2025, in the Robotic Process Automation (RPA) category, the mindshare of Automate is 2.0%, up from 1.1% compared to the previous year. The mindshare of Hyland RPA is 0.3%, up from 0.3% compared to the previous year. The mindshare of UiPath Platform is 17.9%, down from 26.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Robotic Process Automation (RPA) Market Share Distribution
ProductMarket Share (%)
UiPath Platform17.9%
Automate2.0%
Hyland RPA0.3%
Other79.8%
Robotic Process Automation (RPA)
 

Featured Reviews

Jane Rachma Kiniti - PeerSpot reviewer
Automate has streamlined workflows and increased efficiency with powerful automation
The best features of the solution are the flexible automation features, it is rich with beautiful connectors, and it is easy to use with little to no coding knowledge required to get started, so anybody can use the tool. The intuitive interface of Automate has an intuitive design, which makes it easy to learn and use even without a strong technical background, and it has a drag-and-drop interface, which makes everything so easy and straightforward. The error handling capabilities in complex automation tasks are powerful, as it handles all types of tasks, whether complex or simple. I've never faced any problems even when dealing with complex tasks, so everything is super smooth and highly reliable, even when dealing with big tasks, as it has never slowed down. Automate's compatibility with existing IT infrastructure has impacted our business operations positively by providing smooth integration with other software that we use, such as Gmail, Jira, and Microsoft 365 apps, which gives us a unified platform instead of having to keep switching from one software to another, saving a lot of time and streamlining the whole workflows. The automated analytics have helped improve our business processes since it has increased our efficiency by automating our everyday tasks, freeing up time for us to focus more on strategic activities such as analyzing data and developing new business strategies. It is also cost-saving. By minimizing manual labor, it decreases human errors that can lead to costly mistakes. By automating the tasks, it helps to save costs, and it also improves our accuracy by reducing these errors to ensure that tasks are done almost perfectly.
reviewer1638135 - PeerSpot reviewer
A scalable solution which is easy to install and use
I do not use the solution personally as I am not the end-user. It is merely one of the solutions that we offer to our customers. We act as consultants, solution providers. We have around 60 customers who are using the solution. I would, for sure, recommend the solution to others. I consider the profile of the project to be quite good at the moment. I rate Another Monday as a nine out of ten.
Kyle Grimm - PeerSpot reviewer
Desktop development has become faster and improves automation results
My thoughts on UiPath Platform's user community suggest that a lot of content seems outdated and old now that gets referenced. The community experience for the AI is limited because putting the error codes into the community search field doesn't return many results. However, a lot of information from pre-AI, before 2022, is still accurate and helpful, but the cutting-edge content just isn't in the community yet. There should be better training on UiPath Platform. I wish I could search UiPath IXP training and have a course pull up as the first result without having to dig through a bunch of links, dead-end links, and random things. Easier access for training would be ideal.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We use it for specific cases, mainly secure file transfers, which are vital for us. And it works for us."
"I find it very user-friendly. Our IT department and other departments can seamlessly collaborate without requiring extensive training. As a business department, we particularly value this aspect, as our team doesn't consist of many IT users. However, we couldn't solely rely on a drag-and-drop approach to implement and utilize the solution within our departments."
"I find the ease of use from a programming perspective very valuable."
"Fortra's Automate performs the job effectively and has the capability to alert us of any issues."
"The best features of the solution are the flexible automation features, it is rich with beautiful connectors, and it is easy to use with little to no coding knowledge required to get started, so anybody can use the tool."
"This product is quite easy to install, learn, and use, with our new employees being able to start using it in projects for clients after only two weeks of internal training."
"The product effectively handles all the tasks we require."
"I actually quite liked the no-coding functionality."
"The initial setup is very quick."
"The AI capabilities are the most valuable feature because it reduces human error so we can easily maintain our pipelines and we have a 99.99 percent output early."
"The cloud feature is valuable. Automation Hub and AI fabric are also good features."
"Implementing AI in our automation has significantly enhanced the accuracy of our operations."
"UiPath has a very good user interface, and the automation is a great feature. New users can easily understand UiPath."
"The features of UiPath Platform that I appreciate the most are Queues and Orchestration."
"UiPath improved lots of features, like sequencing, recording, etc."
"Our main projects are mostly around SAP and Excel. We have used most of the features available, especially the ones that support SAP and Excel activities. Those are the ones that we have found to be most useful."
"Currently, our group is saving about 1.5 million a year through all of our automations that we've implemented through UiPath Platform."
 

Cons

"I believe we need to test various OCR tools that assist in evaluating, let's say, six different customer resyncs. We analyze their spending patterns and documentations, but current OCR support has limitations, requiring highly standardized documents, which isn't always the case. With a more advanced OCR system, we could improve processes related to credit risk management and legal matters. We're exploring how to integrate Fortra's Automate with our CRM platform, taking cues from instances where Salesforce seamlessly merged with Automate. However, we use a different CRM, Insight for New Enterprise, and we're seeking ways to connect the automation process within our CRM. We aim for the automation to continue smoothly, even in instances where traditional automation methods might face hurdles."
"It's possible that they could use a stronger community for seeking guidance and help."
"Some challenges include the system being too loaded or delayed in taking instructions and responding quickly as needed."
"The product also has a limited use case in some respects."
"Error messages should be better. For error status, there should be better documentation because a lot of times, error messages that you get are quite vague. For example, you get a message saying that the workflow has run into an unknown status, which is vague. It just tells you that it failed, but you don't know how or why it failed. It makes debugging difficult."
"There is a lack of good development for artificial intelligence, such as machine learning."
"Fortra's Automate is not as reliable as I would like it to be."
"Regarding customer support, I face challenges sometimes. They're not always available, and you may need to wait for assistance, but overall their support is acceptable."
"The solution should come with language customization, which would simplify its use for our customers."
"I would like to see some artificial intelligence for UiPath that would help us with OCR and other things like computer vision."
"UiPath support's technical expertise is impressive, but the response time isn't ideal. When you raise a ticket on the UiPath portal, customer support can sometimes take up to 24 hours to respond."
"It's confusing when they say, 'Oh, that used to be called this, and now it's that since we've combined it with this.' Ideally, we get more clarity, so that when I talk to a business user, they know what I'm talking about."
"There were a couple of times with the on-premises version that there were complications, since it is not on UiPath's cloud. We have had a lot of complications where we are dead in water. There were a couple of conditions where we weren't able to get someone up to speed on whatever. The support is not as quick to respond as we had hoped."
"We could use a little more interaction with users, like with UiPath, the vendor, and support."
"Being able to implement more training specifically on the agent stuff would be beneficial."
"There is scope for improvement in the UiPath Platform, particularly with the Web Studio feature that has been launched recently. They could enhance the object repository feature, which allows maintaining selectors externally, as there are challenges associated with changes in selectors that require updating the library and the version in the code."
"I would like to see more machine learning features and capabilities for more accurate OCR."
 

Pricing and Cost Advice

"The pricing is quite reasonable. We can run the process with one bot. The limitation is at the server level because they have some resources, and sometimes that is enough. It isn't too expensive, so you can get a good return off of one, and you can also have a pack of five bots that is quite competitive."
"The cost is a bit high for a small business like ours, but we manage with Fortra's Automate."
"Once you buy the software, you just pay for the support for backend help."
"I'm only involved in running the product and maintaining the systems, so I can't speak to the cost."
"While solutions like UiPath and Blue Prism cost around $11,000-$12,000 for each license, this product costs around $7,000 and you can keep it forever."
"I like the way this solution is priced because you can buy a license, or you can buy the software outright."
"From a distributor's side, one of the biggest selling points is its price point. Without going into any numbers, compared to UiPath, Automation Anywhere, and Blue Prism, we're significantly cheaper. The main difference is that other competitors usually charge you per process. However, in Automate's case, it's priced per bot. So, a bot can run multiple processes at the same time, but you are only priced for a single bot."
"From a distributor's perspective, one of the biggest selling points of Automate is its price point."
"There is no licensing fee for our customers."
"My advice is to try the system out with the Community Edition first."
"Its pricing seems reasonable. I know we've been able to get a good amount of value in a few years. Our breakeven was only in year two. So, we're approaching breakeven in our licensing program. It's not a cheap product by any means, but the value that can be returned on an ROI basis is quite high."
"The pricing is good. They offer a Community edition that we currently use, which is free. Their paid pricing is pretty affordable for businesses as well."
"UiPath's pricing is expensive but reasonable for the quality of service that it provides."
"I don't know the exact cost, but UiPath is more expensive than Power Automate and Automation Anywhere."
"It is cheaper than Microsoft Power Automate and saves us between 50 and 70 percent on costs. UiPath's pricing is moderate and something everyone can afford."
"The pricing and licensing costs seem okay to me, although it is a little bit on the high side."
"UiPath is a bit more expensive than other similar solutions, and its price is increasing daily."
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Computer Software Company
9%
Manufacturing Company
9%
Performing Arts
6%
No data available
Computer Software Company
15%
Financial Services Firm
12%
Manufacturing Company
9%
Retailer
4%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business18
Midsize Enterprise8
Large Enterprise5
No data available
By reviewers
Company SizeCount
Small Business240
Midsize Enterprise144
Large Enterprise661
 

Questions from the Community

What do you like most about HelpSystems AutoMate?
We use it for specific cases, mainly secure file transfers, which are vital for us. And it works for us.
What is your primary use case for HelpSystems AutoMate?
My main use case for Automate is to deliver enterprise-scale script execution jobs, which means we are using Automate...
What is your experience regarding pricing and costs for Fortra Automate?
Until now, I have not specified any other tech products except Microsoft Power Automate, N8N, and Make.com that I've ...
Ask a question
Earn 20 points
Best RPA tools for IBM iSeries
I can only speak to UiPath since that is the only RPA solution that I have used. I know that there are specific packa...
RPA that Bots can run without centralized control?
Yes, Attended Bots which can run without centralized control Module. RPA Tools like Automation Anywhere, uiPath ,Pow...
How do I choose between UiPath and Microsoft Power Automate?
Microsoft‌ ‌Power‌ ‌Automate‌ ‌is‌ ‌intuitive‌ ‌and‌ ‌easy‌ ‌to‌ ‌integrate‌ ‌and‌ ‌use.‌ ‌I‌ ‌like‌ ‌that‌ ‌there‌ ‌...
 

Also Known As

HelpSystems Automate, Automate
Another Monday
UiPath Maestro, UiPath Apps, UiPath Agent Builder
 

Overview

 

Sample Customers

Aldergrove Financial Group, Preferred Health Professionals, Mindbeam Technologies, First Credit Union in British Columbia, Vestcom International, Prime Liberty Benefits, University of Tampa, CNLBancshares, World Precision Instruments, BJ's Restaurants, Globe Pequot Press, Accudata Technologies, Norton Healthcare, Pacific Toxicology Laboratories
ING, Vodafone, T-Mobile, Billbox
1. Accenture 2. Deloitte 3. PwC 4. IBM 5. Capgemini 6. KPMG 7. Ernst & Young 8. Infosys 9. Cognizant 10. Wipro 11. Tata Consultancy Services 12. HCL Technologies 13. Genpact 14. Tech Mahindra 15. DXC Technology 16. Atos 17. NTT Data 18. CGI 19. L&T Infotech 20. Hexaware Technologies 21. Mindtree 22. Mphasis 23. Virtusa 24. Syntel 25. Zensar Technologies 26. WNS Global Services 27. Hexaware Technologies 28. Larsen & Toubro Infotech 29. Persistent Systems 30. QuEST Global 31. Sonata Software 32. Zensar Technologies
Find out what your peers are saying about UiPath, Automation Anywhere, Microsoft and others in Robotic Process Automation (RPA). Updated: September 2025.
871,688 professionals have used our research since 2012.