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Hyland RPA vs UiPath comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Automate
Sponsored
Ranking in Robotic Process Automation (RPA)
5th
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
26
Ranking in other categories
No ranking in other categories
Hyland RPA
Ranking in Robotic Process Automation (RPA)
36th
Average Rating
9.0
Reviews Sentiment
6.9
Number of Reviews
1
Ranking in other categories
No ranking in other categories
UiPath
Ranking in Robotic Process Automation (RPA)
1st
Average Rating
8.8
Reviews Sentiment
7.0
Number of Reviews
826
Ranking in other categories
Agentic Automation (1st)
 

Mindshare comparison

As of April 2025, in the Robotic Process Automation (RPA) category, the mindshare of Automate is 1.5%, up from 1.0% compared to the previous year. The mindshare of Hyland RPA is 0.3%, down from 0.3% compared to the previous year. The mindshare of UiPath is 23.0%, down from 26.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Robotic Process Automation (RPA)
 

Featured Reviews

Anabel Marco - PeerSpot reviewer
Automates processes efficiently with cost-effective scaling and robust customer support
Web scraping is quite good since it offers a lot of possibilities. Another important feature for me is its compatibility with MBI, the Power that is ISEQUADO Centers. I appreciate the ability to scale and increase the number of bots or studios without additional expense. Automate's non-reliance on additional orchestrators makes it quite cost-effective.
reviewer1638135 - PeerSpot reviewer
A scalable solution which is easy to install and use
I do not use the solution personally as I am not the end-user. It is merely one of the solutions that we offer to our customers. We act as consultants, solution providers. We have around 60 customers who are using the solution. I would, for sure, recommend the solution to others. I consider the profile of the project to be quite good at the moment. I rate Another Monday as a nine out of ten.
Amjed Al-Tayyan - PeerSpot reviewer
Automation streamlines onboarding and reduces the load on customer service agents
As the head of the division, I do not use UiPath myself. However, I am the decision-maker, so I review the features. The combination of both full-attended and half-attended automation, where you can automate tasks and still interact when required, is very useful. It provides efficiency by freeing staff from unnecessary tasks, resulting in a balanced workload and more productive use of an employee's time. The tool has a noticeable ROI, and the investment is worth every penny as it reduces tedious tasks and improves scalability. It is very easy to use. During the COVID lockdown, my son who was 11 at the time attended a UiPath and Automation Anywhere training with me. He has already automated his school tasks requiring saving data and uploading some documents to the portal. If a kid can do this, it shows how easy it is.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The pricing is excellent. I would give them perfect marks in that regard."
"The solution is continuously adding more integrations to help with workflows and bot and task creation."
"The ability to connect to websites and pull data is the solution's most valuable feature."
"The interface is simple, user-friendly, and very intuitive."
"Web scraping is quite good since it offers a lot of possibilities."
"We have tried other RPA solutions like UiPath or Automation Anywhere. They are fantastic products but complex, and it's hard to understand everything. It would be best if you had a skilled developer or several. Automate is easy to implement, administer, and use. It's appropriate for us because our cases are simple and easy to automate. We don't need complicated tools with many features; We prefer to get a significant ROI quickly."
"We have found the pricing to be very reasonable."
"The best feature of Automate is its ease of use, which is a major selling point."
"The initial setup is very quick."
"Customer support is a bright spot and helps give users confidence in the solution."
"The best thing about UiPath is that it is an end-to-end enterprise solution."
"The collection center functionality seems promising."
"I can also implement end-to-end automation and that means that business owners can hand off these processes and focus on more high-value work. That gives them back hours as well."
"We find the solution to be stable."
"The highest benefit of it is that it's just there, ready to use, and you don't need to start from a blank screen."
"UiPath is easy to scale. If we want to share the bot or the scripts, it is easy to do so with other team members. It is also easy to add licensing and grow the current bot or create a new one."
"UiPath's most valuable features are automation and document understanding."
 

Cons

"It would be an improvement if Automate had better stability tools, whether by recommending a certain amount of memory because it can be a memory hog at times."
"I find that most important features are strong, however, there is a lack of good development for artificial intelligence, such as machine learning."
"It's possible that they could use a stronger community for seeking guidance and help."
"The documentation is not that great."
"I would like the updates to be easier to deploy. Integration with Amazon S3 is somewhat lacking."
"Fortra's Automate is not as reliable as I would like it to be."
"The documentation for errors needs improvement as many of the error messages we receive are very vague."
"The solution has a very weak knowledge base."
"The solution should come with language customization, which would simplify its use for our customers."
"It would be beneficial if the system could proactively generate alerts, notifying the client about any delays in the process execution."
"There are significant delays between the technical team and the actual team."
"We have had issues with Ingram Micro. It happened that we ordered licenses and we received something else. It takes a relatively long time, two and sometimes even three weeks, after the order until we receive licenses, and clients are sometimes a little bit impatient. This is something that should be accelerated."
"The stability is not that good yet for whatever reasons. We have a lot of safety critical things that have to be 99.999% availability, so we're struggling a little bit."
"UiPath fails jobs sometimes and doesn't give you direct instructions on why it failed. A little more insight into failed jobs would be beneficial. It should have more documentation and short training modules."
"You can't write small snippets of code. If you want to do a single code snippet, this is not available by default."
"The machine learning and artificial intelligence components need to be enhanced and become more efficient."
"The user interface needs to be more customizable, and the debugging tool doesn't work well enough. It needs some improvements."
 

Pricing and Cost Advice

"I like the way this solution is priced because you can buy a license, or you can buy the software outright."
"I'm only involved in running the product and maintaining the systems, so I can't speak to the cost."
"Compared to other products, the pricing model for this solution is much more convenient, flexible, and adaptable to the Portuguese reality."
"It comes with a package that costs approximately $20,000 USD per year."
"Once you buy the software, you just pay for the support for backend help."
"It has gone up in price. The price of Fortra's Automate has increased since we first started using it. It does a lot but also costs a lot. It was a lot more affordable before Fortra owned the software."
"From a distributor's side, one of the biggest selling points is its price point. Without going into any numbers, compared to UiPath, Automation Anywhere, and Blue Prism, we're significantly cheaper. The main difference is that other competitors usually charge you per process. However, in Automate's case, it's priced per bot. So, a bot can run multiple processes at the same time, but you are only priced for a single bot."
"From a distributor's perspective, one of the biggest selling points of Automate is its price point."
"There is no licensing fee for our customers."
"Compared to other RPA tools, UiPath is a much more expensive solution."
"UiPath has more costly licenses than Automation Anywhere and, of course, Power Automate."
"Do your research, the infrastructure piece is important to understand before purchasing."
"Licensing is quite complex, and sometimes that's true even when we have to explain it to our customers. There may not be a way to do it more simply."
"The pricing is fine and the features are good. Still, the pricing could be a little lower."
"We analyzed and compared the costs of RPA from different vendors and we found that UiPath was the most cost-effective in the long term. An unattended robot costs approximately $8,500 annually."
"It is expensive. Every product or component is built separately. All the components have a separate fee. UiPath Studio has a license cost. The cloud has a license cost, and bots have a license cost. These costs are recurring on a yearly basis. So, every product or component has to be licensed for a year, and on expiry, you have to renew it. Their licensing structure should be improved. The cost of a bot is a lot. It is more expensive as compared to some of the competitors. It is probably $8,000 for an unattended bot."
"I have a bit of a different issue because at my old company that I just left, I was only paying $3,600 USD per bot. I turned up at my new company, and because of our size, we are paying $8,000 per bot."
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Computer Software Company
12%
Manufacturing Company
8%
Healthcare Company
6%
Computer Software Company
23%
Financial Services Firm
13%
University
13%
Real Estate/Law Firm
10%
Computer Software Company
16%
Financial Services Firm
15%
Manufacturing Company
9%
Government
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about HelpSystems AutoMate?
We use it for specific cases, mainly secure file transfers, which are vital for us. And it works for us.
What is your primary use case for HelpSystems AutoMate?
I am a consultant and I am making a lot of processes in human resources, payroll, certifications, trainings, web scra...
What is your experience regarding pricing and costs for Fortra Automate?
The pricing is quite good compared to its competitors. Competitors are often more expensive than Automate. I would ra...
Ask a question
Earn 20 points
Best RPA tools for IBM iSeries
I can only speak to UiPath since that is the only RPA solution that I have used. I know that there are specific packa...
RPA that Bots can run without centralized control?
Yes, Attended Bots which can run without centralized control Module. RPA Tools like Automation Anywhere, uiPath ,Pow...
How do I choose between UiPath and Microsoft Power Automate?
Microsoft‌ ‌Power‌ ‌Automate‌ ‌is‌ ‌intuitive‌ ‌and‌ ‌easy‌ ‌to‌ ‌integrate‌ ‌and‌ ‌use.‌ ‌I‌ ‌like‌ ‌that‌ ‌there‌ ‌...
 

Comparisons

No data available
 

Also Known As

HelpSystems Automate, Automate
Another Monday
No data available
 

Overview

 

Sample Customers

Aldergrove Financial Group, Preferred Health Professionals, Mindbeam Technologies, First Credit Union in British Columbia, Vestcom International, Prime Liberty Benefits, University of Tampa, CNLBancshares, World Precision Instruments, BJ's Restaurants, Globe Pequot Press, Accudata Technologies, Norton Healthcare, Pacific Toxicology Laboratories
ING, Vodafone, T-Mobile, Billbox
1. Accenture 2. Deloitte 3. PwC 4. IBM 5. Capgemini 6. KPMG 7. Ernst & Young 8. Infosys 9. Cognizant 10. Wipro 11. Tata Consultancy Services 12. HCL Technologies 13. Genpact 14. Tech Mahindra 15. DXC Technology 16. Atos 17. NTT Data 18. CGI 19. L&T Infotech 20. Hexaware Technologies 21. Mindtree 22. Mphasis 23. Virtusa 24. Syntel 25. Zensar Technologies 26. WNS Global Services 27. Hexaware Technologies 28. Larsen & Toubro Infotech 29. Persistent Systems 30. QuEST Global 31. Sonata Software 32. Zensar Technologies
Find out what your peers are saying about UiPath, Automation Anywhere, Microsoft and others in Robotic Process Automation (RPA). Updated: April 2025.
849,190 professionals have used our research since 2012.