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Hyland RPA vs UiPath comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Automate
Sponsored
Ranking in Robotic Process Automation (RPA)
5th
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
26
Ranking in other categories
No ranking in other categories
Hyland RPA
Ranking in Robotic Process Automation (RPA)
35th
Average Rating
9.0
Reviews Sentiment
6.9
Number of Reviews
1
Ranking in other categories
No ranking in other categories
UiPath
Ranking in Robotic Process Automation (RPA)
1st
Average Rating
8.8
Reviews Sentiment
7.0
Number of Reviews
818
Ranking in other categories
Agentic Automation (1st)
 

Mindshare comparison

As of March 2025, in the Robotic Process Automation (RPA) category, the mindshare of Automate is 1.3%, up from 1.0% compared to the previous year. The mindshare of Hyland RPA is 0.3%, down from 0.3% compared to the previous year. The mindshare of UiPath is 23.8%, down from 26.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Robotic Process Automation (RPA)
 

Featured Reviews

Anabel Marco - PeerSpot reviewer
Automates processes efficiently with cost-effective scaling and robust customer support
Web scraping is quite good since it offers a lot of possibilities. Another important feature for me is its compatibility with MBI, the Power that is ISEQUADO Centers. I appreciate the ability to scale and increase the number of bots or studios without additional expense. Automate's non-reliance on additional orchestrators makes it quite cost-effective.
reviewer1638135 - PeerSpot reviewer
A scalable solution which is easy to install and use
I do not use the solution personally as I am not the end-user. It is merely one of the solutions that we offer to our customers. We act as consultants, solution providers. We have around 60 customers who are using the solution. I would, for sure, recommend the solution to others. I consider the profile of the project to be quite good at the moment. I rate Another Monday as a nine out of ten.
Navinkumar Sadasivam. - PeerSpot reviewer
Reduces the cost of digital transformation and helps our client reduce their on-premises footprint
Building automation using UiPath is easy and in most cases can be done with a single click. There is no need to write coding. We can insert and delete columns or remove duplicate frames easily. We have already implemented a couple of solutions, one of which is a maintenance automation database. The users of the database want to send emails with attached files and other artifacts, and previously this was done manually. Each day, up to 300-500 items were manually processed by 50-60 people who would navigate to a separate application, search for the file, upload it, and send the email. This was a tedious task and accuracy and reliability were questionable, requiring manual verification. This process was repeated monthly for around 10,000-12,000 items, taking around 25-30 days to complete. We automated this process and provided a high-level solution initially, which was later built, bought, and deployed. The bot we created is capable of processing 900-950 items per day, meaning that all 10,000 items can be processed within eight to ten days. This reduces the processing time by one-third and the cost from 100 to around 12 months, as we only need three to four rotational shifts to monitor the bot. Sometimes the bot may disconnect or encounter issues beyond our control, but we address these promptly to reinstate the process. This is the work we are doing in our organization. End-to-end automation is a crucial aspect of completing tasks within the specified time frame. Clients do not want to wait for extended periods, such as a month or two, and prefer to see progress at least one-third or one-fourth of the way through. This ensures that clients are not preoccupied with a single task and can focus on improving their business while also increasing accuracy. UiPath aims to provide clients with a high return on investment from both the software build and business development perspectives. This is achieved by delivering effective solutions that meet clients' needs. We are satisfied with UiPath's community. Occasionally, we encounter some queries or doubts, such as whether we should use a particular feature or MAC code, or whether we can use a certain file. While we cannot always rely on direct support for such minor issues, we found that the UiPath community can be a helpful resource. We search for similar issues that other users may have faced and posted about, and we often find solutions to our questions in a timely manner. Overall, we find the UiPath community to be effective and useful. UiPath has helped our client reduce their on-premises footprint. This decision is purely based on the client's interests and has nothing to do with our personal or company interests. Generally, clients prefer cloud integration as they want their systems to be up and running 99.9 percent of the time. However, sometimes they may opt for on-premises solutions based on the CDRT of a particular application, which refers to the sensitivity of the data involved. We have some limited automation that deals with sensitive information, such as credit-related automation, which the client cannot access. In such cases, clients may prefer an on-premises solution, but overall, cloud integration is becoming more important. With the implementation of AI, we can utilize UiPath for automation, which is more dependable. UiPath reduces the cost of digital transformation. Our clients are highly satisfied with the nearly 99 percent reduction in human error achieved through the use of UiPath. This includes both individual and team errors. However, during the development phase, some human input was necessary to create rules for the bot to follow. Any potential issues were identified and resolved during testing by our IT and testing teams. Overall, our clients are pleased with the system's reliability and performance.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature is the drag-and-drop interface, which is very Windows-like."
"We have found the pricing to be very reasonable."
"This product is quite easy to install, learn, and use, with our new employees being able to start using it in projects for clients after only two weeks of internal training."
"Overall, the whole product is really nice and provides significant benefits."
"I find the ease of use from a programming perspective very valuable."
"This tool has machine learning and voice recognition and computer vision, which are both quite useful aspects. These aren't available in other tools. It's a good addition to this tool and it gives the solution an edge on the market."
"I actually quite liked the no-coding functionality."
"The most valuable features of Fortra's Automate include its FTP functionality and file manipulation capabilities."
"The initial setup is very quick."
"UiPath's most valuable feature is Insights, which provides invaluable data on time savings and AI model performance."
"The document extraction or document understanding feature of UiPath is valuable. It basically extracts data from the PDF."
"The product helps achieve efficiency that will create ROI and the training and support are very good."
"The solution is easy to use, has a good user interface, and processes transactions quickly."
"There is a recording feature that copies each step of a task. You can automate every process via this recording. It's a cool feature that helps you define the variables."
"UiPath makes you more productive because it comes with a lot of drag-and-drop features. You don't need to know the APIs to access particular elements on the screen."
"The feature I like the most is ONEWEB UI automation. UiPath's OCR technology also works well. There is another feature called Action Center that lets you decide what happens after the data is captured."
"The initial setup is quite easy. We have worked with some other RPA tools, but they took us quite awhile to get setup. With UiPath, it was relatively easier to get started."
 

Cons

"The intelligent automation feature could be improved. It's interesting because it's simple, but the automation quality isn't always good. It's easy to use, but sometimes you need to make a slight improvement to the automation, and that's not so easy."
"Fortra's Automate is not as reliable as I would like it to be."
"The interface could be more user-friendly and easier to navigate."
"The technical support could be better. We suffer from language barriers, as we are in Argentina."
"We really need a free development environment for customers. Building and testing automation on production isn't ideal."
"I would like the updates to be easier to deploy. Integration with Amazon S3 is somewhat lacking."
"It would be an improvement if Automate had better stability tools, whether by recommending a certain amount of memory because it can be a memory hog at times."
"The solution has a very weak knowledge base."
"The solution should come with language customization, which would simplify its use for our customers."
"The OCR is the only area where I expect a little flexibility and improvement."
"I would like to see ongoing integrations with different applications. For example, we have UKG, which is an HRIS or HCM system. I'd love to see if there could be some sort of connection there because there are definitely some HR stuff from onboarding and offboarding that we do in the HCM that I'd love to have UiPath help with."
"They can probably focus more on attended stuff or creating a UI around that. We are not using the attended bot a lot, however, I have seen some use cases in other organizations, as I'm working in consulting. I've seen in some other areas where an organization wants to use attended automation, however, the feature is not very well designed which makes it difficult to use."
"When it comes to document processing, they could work on more accurately identifying objects from PDF files."
"The UiPath community has grown quite a bit, but it's still not on par with the kind of support that you would find with Automation Anywhere. That is still missing because UiPath is a relatively new entrant in the market. The community support is growing, but that is definitely one of the areas that can be improved."
"The stability of this solution does depend upon the applications we are using."
"One thing that would be helpful is if the support team could quickly help us when we raise a ticket. It takes them at least one or two hours to get back to us. With Automation Anywhere, if there is a Severity 1 issue, their support responds within 15 minutes."
"There are significant delays between the technical team and the actual team."
 

Pricing and Cost Advice

"Compared to other products, the pricing model for this solution is much more convenient, flexible, and adaptable to the Portuguese reality."
"I believe the price falls within a reasonable range, which significantly influenced our decision regarding the product. This aspect is crucial for any technological solution, especially in our country where enterprises might be hesitant to invest heavily in something untested or uncertain about its practicality and potential returns."
"The cost is a bit high for a small business like ours, but we manage with Fortra's Automate."
"I like the way this solution is priced because you can buy a license, or you can buy the software outright."
"It has gone up in price. The price of Fortra's Automate has increased since we first started using it. It does a lot but also costs a lot. It was a lot more affordable before Fortra owned the software."
"It comes with a package that costs approximately $20,000 USD per year."
"The pricing is quite reasonable. We can run the process with one bot. The limitation is at the server level because they have some resources, and sometimes that is enough. It isn't too expensive, so you can get a good return off of one, and you can also have a pack of five bots that is quite competitive."
"While solutions like UiPath and Blue Prism cost around $11,000-$12,000 for each license, this product costs around $7,000 and you can keep it forever."
"There is no licensing fee for our customers."
"This solution has a very competitive and flexible pricing scheme that depends on the process complexity."
"Right now we only have a couple of Studio licenses and a couple of bots, so we're at about $8,000 USD per year."
"The pricing is quite reasonable."
"UiPath is priced for the market and is even better considering the value it brings."
"In the RPA industry at the moment and in automation in general, UiPath's pricing model is the most consistent. So, if you are looking at year-on-year growth and pricing, or even if you are comparing solutions, each vendor has their own take on how they are going to generate profits and expand their return on investment. By far, UiPath is the most consistent with their pricing. They make it quite clear what they set out to achieve with their pricing and product. That makes their product so much easier to design for, as you don't need to change your pricing and go back to clients every time that you introduce a new aspect into the solution."
"In the initial days, UiPath was more competitive in terms of the license pricing as compared to Blue Prism and Automation Anywhere; it was much less. Currently, the pricing is quite standard compared to the other two vendors."
"Some features are very costly, like Document Understanding. That is why in India many customers are not using the Document Understanding license. This is a premium feature and its licensing costs are high compared to other tools."
"The price and setup costs need to be supported by a strong business case."
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Computer Software Company
14%
Healthcare Company
8%
Manufacturing Company
7%
Computer Software Company
26%
Financial Services Firm
13%
University
13%
Real Estate/Law Firm
9%
Computer Software Company
16%
Financial Services Firm
14%
Manufacturing Company
9%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about HelpSystems AutoMate?
We use it for specific cases, mainly secure file transfers, which are vital for us. And it works for us.
What is your primary use case for HelpSystems AutoMate?
I am a consultant and I am making a lot of processes in human resources, payroll, certifications, trainings, web scra...
What is your experience regarding pricing and costs for Fortra Automate?
The pricing is quite good compared to its competitors. Competitors are often more expensive than Automate. I would ra...
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Best RPA tools for IBM iSeries
I can only speak to UiPath since that is the only RPA solution that I have used. I know that there are specific packa...
RPA that Bots can run without centralized control?
Yes, Attended Bots which can run without centralized control Module. RPA Tools like Automation Anywhere, uiPath ,Pow...
How do I choose between UiPath and Microsoft Power Automate?
Microsoft‌ ‌Power‌ ‌Automate‌ ‌is‌ ‌intuitive‌ ‌and‌ ‌easy‌ ‌to‌ ‌integrate‌ ‌and‌ ‌use.‌ ‌I‌ ‌like‌ ‌that‌ ‌there‌ ‌...
 

Comparisons

No data available
 

Also Known As

HelpSystems Automate, Automate
Another Monday
No data available
 

Overview

 

Sample Customers

Aldergrove Financial Group, Preferred Health Professionals, Mindbeam Technologies, First Credit Union in British Columbia, Vestcom International, Prime Liberty Benefits, University of Tampa, CNLBancshares, World Precision Instruments, BJ's Restaurants, Globe Pequot Press, Accudata Technologies, Norton Healthcare, Pacific Toxicology Laboratories
ING, Vodafone, T-Mobile, Billbox
1. Accenture 2. Deloitte 3. PwC 4. IBM 5. Capgemini 6. KPMG 7. Ernst & Young 8. Infosys 9. Cognizant 10. Wipro 11. Tata Consultancy Services 12. HCL Technologies 13. Genpact 14. Tech Mahindra 15. DXC Technology 16. Atos 17. NTT Data 18. CGI 19. L&T Infotech 20. Hexaware Technologies 21. Mindtree 22. Mphasis 23. Virtusa 24. Syntel 25. Zensar Technologies 26. WNS Global Services 27. Hexaware Technologies 28. Larsen & Toubro Infotech 29. Persistent Systems 30. QuEST Global 31. Sonata Software 32. Zensar Technologies
Find out what your peers are saying about UiPath, Microsoft, Automation Anywhere and others in Robotic Process Automation (RPA). Updated: February 2025.
841,004 professionals have used our research since 2012.