IBM Order Management vs Siebel comparison

IBM and Oracle are both solutions in the Order Management Hubs category. IBM is ranked #2, while Oracle is ranked #17. IBM holds a 13.3% mindshare in OMH, compared to Oracle’s 1.5% mindshare. Additionally, 100% of IBM users are willing to recommend the solution, compared to 83% of Oracle users who would recommend it.

IBM Order Management

Read 2 IBM Order Management reviews

587 Views
490 Comparison Views

100% willing to recommend

Siebel

Read 6 Siebel reviews

20 Views
16 Comparison Views

83% willing to recommend

IBM Order Management

Siebel

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between IBM Order Management and Siebel based on real PeerSpot user reviews.

Find out in this report how the two Order Management Hubs solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed IBM Order Management vs. Siebel Report (Updated: October 2024).

Buyer's Guide

IBM Order Management vs. Siebel

October 2024

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Helped 814,763 peers since 2012

Categories and Ranking

IBM Order Management

Ranking in Order Management Hubs

2nd

Average Rating

7.6

Number of Reviews

Ranking in other categories

No ranking in other categories

Siebel

Ranking in Order Management Hubs

17th

Average Rating

7.6

Number of Reviews

Ranking in other categories

Field Service Management (6th), Product Configuration and Quoting (10th)

Mindshare comparison

As of November 2024, in the Order Management Hubs category, the mindshare of IBM Order Management is 13.3%, down from 25.1% compared to the previous year. The mindshare of Siebel is 1.5%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Order Management Hubs

Featured Reviews

it_user522132

Senior Engineer at a retailer with 10,001+ employees

Feb 26, 2017

Tracking orders is easy and it is intuitive. Sometimes when the load gets too much, it's a little slow.

It has a very good user interface. It makes my life easy, because I am from the quality testing team, so it's easy for me to track any order. Since I am from Target, I need to track orders; tracking is very easy through the IBM Order Management System. It is extremely intuitive I feel when the…

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Mario Treviño Salazar

Solution Architect for New Products and Services at a comms service provider with 1,001-5,000 employees

Sep 13, 2016

We're able to customize the business rules with code and to integrate it with middleware applications to manage the rules externally. The interactions with social networks can’t be managed with it.

Siebel's most valuable feature is the web interface. As far as CRM's go, it's a very flexible solution, and we're able to customize the business rules with code and to integrate it with middleware applications to manage the rules externally. In our case, we've integrated all our BSS and OSS applications with Siebel using TIBCO v5.6. The application itself contains complete functionalities needed to manage the interactions with clients -- quotes, opportunities, and offers. Also, we can register the interactions with our clients. We have another instance of Siebel CRM (7.8) and in that case we have integrated also with Tibco BW 5.9 and we are currently using other products from Tibco for developing the BPM processes related (Tibco iDecisions as BPM).

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

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Top Industries

By visitors reading reviews

Computer Software Company

20%

Retailer

14%

Manufacturing Company

Media Company

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Comparisons

Blue Yonder Order Management vs IBM Order Management

Compared 35% of the time

Manhattan Active Omni vs IBM Order Management

Compared 29% of the time

Yantriks vs IBM Order Management

Compared 20% of the time

Amdocs CES vs IBM Order Management

Compared 16% of the time

More IBM Order Management Competitors

Salesforce CPQ vs Siebel

Compared 64% of the time

Oracle E-Business Suite vs Siebel

Compared 36% of the time

More Siebel Competitors

Product Reports

Buyer's Guide

Order Management Hubs

October 2024

Download IBM Order Management product report

Buyer's Guide

Field Service Management

October 2024

Download Siebel product report

Also Known As

Sterling Commerce Order Management, Sterling Order Management

No data available

Learn More

IBM

Oracle

Overview

IBM Order Management orchestrates cross-channel selling and order orchestration processes across a dynamic business network of customers, suppliers, and partners. IBM Order Management provides robust cross-channel functionality that can intelligently broker orders across many disparate systems, provide a global view of all inventory across the supply chain, and help you make changes to business processes based on changing market conditions.

Information not available

Sample Customers

Williams-Sonoma, Telus, Avalara, VolkerHighways, ISE Commerce, Frontline, UniCredit Group

Hover Automotive India, Smiles, Bouygues Telecom, Abu Dhabi Judicial Department, Lawn Tennis Association Boosts Tennis, Southwest Airlines

Buyer's Guide

IBM Order Management vs. Siebel

October 2024

Free Report: IBM Order Management vs. Siebel

Find out what your peers are saying about IBM Order Management vs. Siebel and other solutions. Updated: October 2024.

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814,763 professionals have used our research since 2012.

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We monitor all Order Management Hubs reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.