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IBM Order Management vs Siebel comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

IBM Order Management
Ranking in Order Management Hubs
2nd
Average Rating
7.6
Number of Reviews
2
Ranking in other categories
No ranking in other categories
Siebel
Ranking in Order Management Hubs
17th
Average Rating
7.6
Number of Reviews
6
Ranking in other categories
Field Service Management (6th), Product Configuration and Quoting (10th)
 

Mindshare comparison

As of November 2024, in the Order Management Hubs category, the mindshare of IBM Order Management is 13.3%, down from 25.1% compared to the previous year. The mindshare of Siebel is 1.5%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Order Management Hubs
 

Featured Reviews

it_user522132 - PeerSpot reviewer
Tracking orders is easy and it is intuitive. Sometimes when the load gets too much, it's a little slow.
It has a very good user interface. It makes my life easy, because I am from the quality testing team, so it's easy for me to track any order. Since I am from Target, I need to track orders; tracking is very easy through the IBM Order Management System. It is extremely intuitive.
MT
We're able to customize the business rules with code and to integrate it with middleware applications to manage the rules externally. The interactions with social networks can’t be managed with it.
Siebel's most valuable feature is the web interface. As far as CRM's go, it's a very flexible solution, and we're able to customize the business rules with code and to integrate it with middleware applications to manage the rules externally. In our case, we've integrated all our BSS and OSS applications with Siebel using TIBCO v5.6. The application itself contains complete functionalities needed to manage the interactions with clients -- quotes, opportunities, and offers. Also, we can register the interactions with our clients. We have another instance of Siebel CRM (7.8) and in that case we have integrated also with Tibco BW 5.9 and we are currently using other products from Tibco for developing the BPM processes related (Tibco iDecisions as BPM).
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Top Industries

By visitors reading reviews
Computer Software Company
20%
Retailer
15%
Manufacturing Company
8%
Media Company
8%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
No data available
 

Also Known As

Sterling Commerce Order Management, Sterling Order Management
No data available
 

Learn More

 

Overview

Information not available
 

Sample Customers

Williams-Sonoma, Telus, Avalara, VolkerHighways, ISE Commerce, Frontline, UniCredit Group
Hover Automotive India, Smiles, Bouygues Telecom, Abu Dhabi Judicial Department, Lawn Tennis Association Boosts Tennis, Southwest Airlines
Find out what your peers are saying about IBM Order Management vs. Siebel and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.