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IBM ProtectTIER vs Rocket Servergraph comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM ProtectTIER
Ranking in Backup and Recovery
82nd
Average Rating
7.2
Number of Reviews
7
Ranking in other categories
Deduplication Software (13th)
Rocket Servergraph
Ranking in Backup and Recovery
99th
Average Rating
9.0
Number of Reviews
3
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the Backup and Recovery category, the mindshare of IBM ProtectTIER is 0.1%, down from 0.1% compared to the previous year. The mindshare of Rocket Servergraph is 0.0%, down from 0.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery
 

Featured Reviews

ValereFEUGWANG - PeerSpot reviewer
Protects data in hybrid infrastructures, but it is an expensive product with poor support
The main challenge for our customers is to replicate the virtual environment upon restart, without using any additional solutions such as VMware SLM. I would like the possibility to back up the infrastructure and then replicate it upon on restart, without having to orchestrate the starting of the VM. It would be much better for us. This solution can be made easier to use. Technical support is very frustrating and we are considering other solutions because of it. Stability is something that should be improved. The product is expensive and the licensing should be changed.
it_user728961 - PeerSpot reviewer
The product pays for itself in productivity gain
Customer Service: 10 out of 10. Technical Support: I have not found a company with a better support team in recent years. While other organizations' support have seemed to become less robust, ServerGraph has continues to excel in this area. This is the only organization that I can meet readily with developers, when warranted.
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Top Industries

By visitors reading reviews
Financial Services Firm
29%
Computer Software Company
24%
Real Estate/Law Firm
8%
Manufacturing Company
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Overview

 

Sample Customers

Durham Police Department, Re-Store LLC, CenterGrid, pixx.io GmbH, Australian Government Department of Defence, QD, Refresco Gerber
Albert Einstein Healthcare Network, Celerity Limited, Cristie Nordic, Fiserv
Find out what your peers are saying about IBM ProtectTIER vs. Rocket Servergraph and other solutions. Updated: April 2025.
847,772 professionals have used our research since 2012.