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IBM Rational ClearQuest vs IBM Rational Synergy comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

IBM Rational ClearQuest
Ranking in Software Configuration Management
7th
Average Rating
7.2
Number of Reviews
4
Ranking in other categories
Defect Tracking (1st)
IBM Rational Synergy
Ranking in Software Configuration Management
9th
Average Rating
3.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2024, in the Software Configuration Management category, the mindshare of IBM Rational ClearQuest is 5.7%, down from 6.9% compared to the previous year. The mindshare of IBM Rational Synergy is 2.8%, up from 1.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Software Configuration Management
 

Featured Reviews

it_user541326 - PeerSpot reviewer
Tracks change requests, problems, and physical asset management. I would like to see data type for floating point numbers.
Customer Service: Customer service has been adequate. Most of the times we've had any issues IBM has been able to provide a solution. We've dealt mostly with customer service representatives in Brazil. Technical Support: Technical support from IBM is pretty good since you can create a PMR with them and they’re very responsible.
OA
Users must go through a lot of steps to properly manipulate this solution, which can interrupt workflows and cause unnecessary downtime
We are required to use this tool by DO-178 guidance. We have to use a configuration management tool and this is the one we have been using. People see this tool more like a constraint than a benefit. Users really have to know how to use this tool and how to set the baseline functionalities for their case. The user must go through a lot of steps to properly manipulate this solution, which can interrupt workflows and cause unnecessary downtime. Synergy requires user training and development. It's not user-friendly. You have to perform a lot of manipulations; it's a bit archaic. Some people are reluctant to use this tool because they are familiar with and proficient in using Windows Explorer to navigate through directories and use WinZip to archive data. It is not a very good tool for document management. I would rate this solution a three out of ten because it's an old tool. It was a good tool 15 years ago. To get a ten out of ten I would need to see a more integrated user-friendly tool and it should be competitively priced as it is it's too expensive. I don't recommend using it because it's obsolete.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The combination of a highly flexible state machine together with a platform independent API enables possibilities to automate many steps that in many systems are manual."
"It can be adapted to any process flow and easily be integrated with other in-house tools using the ClearQuest API."
"Managing source code, tracking modifications, and being able to analyze evolutions of source code are the most valuable features."
 

Cons

"Lack of a modern web interface compared to other systems might discourage customers."
"I'd like to see more integration with respect to requirement management, though this is not possible with this Synergy solution. I know that PTC enables this feature as well as Polarion. We need to have full trustworthiness and accountability in knowing that the tool will track every modification from specification through to the source code, with Synergy this isn't possible. The solution requires additional tools like rectify, desktop system solutions, to enable trustability between requirements, from one specification to another."
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Top Industries

By visitors reading reviews
Manufacturing Company
26%
Government
12%
Computer Software Company
10%
Energy/Utilities Company
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
No data available
 

Also Known As

Rational ClearQuest
IBM Synergy, Rational Synergy
 

Learn More

Video not available
 

Overview

 

Sample Customers

Atos SE, STM, Regence BlueCross BlueShield
Information Not Available
Find out what your peers are saying about Broadcom, BMC, Microsoft and others in Software Configuration Management. Updated: October 2024.
816,406 professionals have used our research since 2012.