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IBM Rational ClearQuest vs OpenText Solution Business Manager comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

IBM Rational ClearQuest
Ranking in Software Configuration Management
7th
Average Rating
7.2
Number of Reviews
4
Ranking in other categories
Defect Tracking (1st)
OpenText Solution Business ...
Ranking in Software Configuration Management
13th
Average Rating
8.0
Number of Reviews
4
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2024, in the Software Configuration Management category, the mindshare of IBM Rational ClearQuest is 5.7%, down from 6.9% compared to the previous year. The mindshare of OpenText Solution Business Manager is 1.3%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Software Configuration Management
 

Featured Reviews

it_user541326 - PeerSpot reviewer
Tracks change requests, problems, and physical asset management. I would like to see data type for floating point numbers.
Customer Service: Customer service has been adequate. Most of the times we've had any issues IBM has been able to provide a solution. We've dealt mostly with customer service representatives in Brazil. Technical Support: Technical support from IBM is pretty good since you can create a PMR with them and they’re very responsible.
AL
Allows you to get a fully functional app based on your process sketch
Typically SBM is used by IT departments. We got transparency over the DevOps, after implementing ITSM and ALM processes on the MB platform. We get automation in the Project office, including interaction with Accounting. This was incredible in terms of how fast we got a workable solution that reduced our losses on the interactions between departments.
report
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Top Industries

By visitors reading reviews
Manufacturing Company
26%
Government
12%
Computer Software Company
10%
Energy/Utilities Company
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
No data available
 

Also Known As

Rational ClearQuest
Micro Focus Solutions Business Manager, Serena Solutions Business Manager, TeamTrack
 

Learn More

Video not available
 

Overview

 

Sample Customers

Atos SE, STM, Regence BlueCross BlueShield
eBay, AgustaWestland, EMI Music, LenderLive, Martin-Baker Aircraft Co. Ltd.
Find out what your peers are saying about IBM Rational ClearQuest vs. OpenText Solution Business Manager and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.