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IBM Security QRadar vs One Identity Safeguard comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 5, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.5
IBM Security QRadar provides cost-effective value with strong ROI, efficient resource use, and quick threat response for organizations.
Sentiment score
7.1
One Identity Safeguard enhances security, compliance, and efficiency, especially benefiting organizations with local infrastructure, by managing privileged access.
Investing this amount was very much worth it for my organization.
Any PAM solution, when I deploy it well and customers use it, leads to a return on investment.
 

Customer Service

Sentiment score
6.1
IBM QRadar customer service is praised for availability, but technical support receives mixed reviews due to inconsistent service levels.
Sentiment score
6.6
One Identity Safeguard's customer service is generally strong but experiences inconsistent response times and issue resolution.
They assist with advanced issues, such as hardware or other problems, that are not part of standard operations.
The problem escalates through level one to level three, and then the process starts over with Novo again.
I received very good support, possibly due to a good relationship with IBM.
Sometimes, I get a very helpful response and they address issues on a call.
I sometimes need escalations to reach expertise.
 

Scalability Issues

Sentiment score
7.5
IBM Security QRadar excels in scalable adaptability, supporting diverse environments and expansion with cloud options enhancing seamless growth.
Sentiment score
7.0
One Identity Safeguard is scalable and fits diverse needs, but some experience degradation and suggest improvements in scalability.
We have a cluster of SPPs and a cluster of SPSs, and we can add a node to that cluster without much fuss.
If customer usage increases, I can add new appliances, but this incurs costs.
 

Stability Issues

Sentiment score
7.6
IBM Security QRadar is stable if configured properly, with support praised, despite occasional issues during updates and high usage.
Sentiment score
7.4
One Identity Safeguard is stable with strong functionality and high availability, despite occasional configuration challenges and non-LTS bugs.
The product has been stable so far.
I think QRadar is stable and currently satisfies my needs.
We have not had any issues with the core product itself, but there is an add-on called SCALUS, which is quite critical to the user experience, and that does not work.
I encounter problems primarily with the failover procedure.
 

Room For Improvement

IBM Security QRadar needs enhanced usability, integration, support, API access, automation, cost-efficiency, and customization to address user challenges.
Users seek improved session management, integration, interface, resource efficiency, technical support, documentation, upgrades, policy management, storage, and cost solutions.
If AI-related support can suggest rules and integrate with existing security devices like MD, IPS, this SIM can create more relevant rules.
We receive logs from different types of devices and need a way to correlate them effectively.
Improving the integration with IBM Server for MetaMask for correlation rules would be beneficial.
Ideally, a single interface to integrate all these processes would be useful.
For some configurations on the SPS side, if I need to make changes, such as for DNS servers, I must redeploy the machine.
 

Setup Cost

IBM Security QRadar provides competitive, negotiable pricing for enterprises, perceived as cost-effective compared to some competitors like Splunk.
One Identity Safeguard is a robust, costly enterprise solution favored for its effectiveness despite cheaper alternatives.
It is one of those where the more you buy, the cheaper it is.
 

Valuable Features

IBM Security QRadar excels with scalable log management, threat detection, user analytics, customization, and seamless integration for enhanced monitoring.
One Identity Safeguard offers secure privileged access control, auditing, and seamless integration with features like password vaulting and advanced authentication.
Recently, I faced an incident, a cyber incident, and it was detected in real time.
IBM is seeking information about IBM QRadar because a part of QRadar, especially in the cloud, has been sold to Palo Alto.
The auditing and approval mechanisms are features we did not have before and are greatly appreciated.
I think One Identity should improve its documentation because it is vast and not clear, and clear documentation on implementing the solution would be advantageous for consultants.
 

Categories and Ranking

IBM Security QRadar
Ranking in User Entity Behavior Analytics (UEBA)
1st
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
207
Ranking in other categories
Log Management (6th), Security Information and Event Management (SIEM) (4th), Endpoint Detection and Response (EDR) (17th), Security Orchestration Automation and Response (SOAR) (4th), Managed Detection and Response (MDR) (9th), Extended Detection and Response (XDR) (11th)
One Identity Safeguard
Ranking in User Entity Behavior Analytics (UEBA)
7th
Average Rating
8.0
Reviews Sentiment
6.9
Number of Reviews
42
Ranking in other categories
Privileged Access Management (PAM) (4th), Non-Human Identity Management (NHIM) (4th)
 

Mindshare comparison

As of April 2025, in the User Entity Behavior Analytics (UEBA) category, the mindshare of IBM Security QRadar is 11.9%, down from 17.3% compared to the previous year. The mindshare of One Identity Safeguard is 2.0%, up from 1.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
User Entity Behavior Analytics (UEBA)
 

Featured Reviews

Md. Shahriar Hussain - PeerSpot reviewer
Real-time incident detection and user-friendly dashboard benefit daily operations
There are many types of AI, and this AI is very limited in SQL and features. There may be potential for improvement. So far, it seems very limited. It shows some good features in the correlation part, but I think there is room for improvement. For instance, when creating rules, it can suggest more rules, reducing the effort needed. If AI-related support can suggest rules and integrate with existing security devices like MD, IPS, this SIM can create more relevant rules. Sometimes logs I receive don't mean anything, and I need technical stakeholders to share or forward logs, but these are sometimes inadequate. Keywords can help identify insufficient logs. I often lack time to verify logs. Sharing false positive results could be reduced to help my team.
Tor Nordhagen - PeerSpot reviewer
Transparent mode for privileged sessions will greatly simplify our client's administrative situation
We're introducing the solution's transparent mode for privileged sessions. This is part of what the client hasn't used before. It will simplify their administrative situation greatly. So far, the rollout of this feature has been a seamless process, but we're still in the midst of rolling it out. The benefits will be on the risk side. Right now, the way accounts are managed, you don't necessarily know who is using an account. There's a shared admin account, and that's not a good thing. And those accounts are shared in wallets by several people. One of the real benefits of safeguarding here is that the client will have an absolute audit of who is using an administrative interface, whether it's server or network.
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Comparison Review

VS
Jun 28, 2015
Qradar vs. ArcSight
Continuing with the SIEM posts we have done at Infosecnirvana, this post is a Head to head comparison of the two Industry leading SIEM products in the market – HP ArcSight and IBM QRadar Both the products have consistently been in the Gartner Leaders Quadrant. Both HP and IBM took over niche SIEM…
 

Top Industries

By visitors reading reviews
Educational Organization
23%
Computer Software Company
14%
Financial Services Firm
10%
Government
6%
Computer Software Company
24%
Financial Services Firm
11%
Government
7%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What are the biggest differences between Securonix UEBA, Exabeam, and IBM QRadar?
It mostly depends on your use-cases and environment. Exabeam and Securonix have a stronger UEBA feature set, friendlier GUI and are not licensed based on capacity (amount of logs and information in...
What SOC product do you recommend?
For tools I’d recommend: -SIEM- LogRhythm -SOAR- Palo Alto XSOAR Doing commercial w/o both (or at least an XDR) is asking to miss details that are critical, and ending up a statistic. Also, rememb...
What is your experience regarding pricing and costs for IBM Security QRadar?
The cost depends. The price I negotiated varies by region and relationship with the OEM. Cost is not shared due to another procurement team handling negotiations, but it was reasonable as far as I ...
What do you like most about One Identity Safeguard?
The identity discovery is good, and the performance is pretty good value.
What is your experience regarding pricing and costs for One Identity Safeguard?
One Identity Safeguard is expensive. The license is around $3,000 per month.
What needs improvement with One Identity Safeguard?
I find it complicated to implement HTTPS monitoring because the documentation is unclear. The disaster recovery process is complicated for me. For some configurations on the SPS side, if I need to ...
 

Also Known As

IBM QRadar, QRadar SIEM, QRadar UBA, QRadar on Cloud, IBM QRadar Advisor with Watson
No data available
 

Overview

 

Sample Customers

Clients across multiple industries, such as energy, financial, retail, healthcare, government, communications, and education use QRadar.
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Find out what your peers are saying about IBM Security QRadar vs. One Identity Safeguard and other solutions. Updated: March 2025.
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