IBM SevOne Network Performance Management and LogicMonitor both compete in the network performance management category. Based on the comparison, IBM SevOne holds a slight edge with its robust scalability and comprehensive infrastructure visibility, making it suitable for large-scale deployments.
Features: IBM SevOne Network Performance Management offers agentless infrastructure visibility, accurate data collection, and real-time one-minute polling. It excels in gathering performance metrics and supports flexible monitoring of millions of objects. SevOne provides scalability and versatile reporting options. LogicMonitor is known for its robust dashboard features, offering fast data visualization. It provides customizable logic modules and granular alert tuning, enhancing monitoring capabilities. Users appreciate its ability to map environments at the network level quickly.
Room for Improvement: IBM SevOne NPM has challenges in the upgrade process, data migration, and user management. Enhancements are needed in baselining capabilities and integration. Improvements in the graphical interface and automation are also desired. LogicMonitor needs to improve its reporting capabilities and dashboards. Workflow automation, topology mapping, and cost model flexibility are areas for enhancement for large environments.
Ease of Deployment and Customer Service: IBM SevOne NPM is mainly deployed on-premises with options for private cloud, making it ideal for traditional infrastructures. Its customer service is well-rated for responsiveness. LogicMonitor supports hybrid cloud deployments, offering adaptability across IT environments. It provides a responsive customer service experience, although SevOne has an edge in user familiarity with support teams.
Pricing and ROI: IBM SevOne NPM uses a device-level pricing model with separate support costs. Though it offers a flexible financial model, its cost is higher than smaller competitors. Users report a significant ROI due to labor and operational savings. LogicMonitor's licensing structure is straightforward, offering enterprise-grade solutions at competitive rates. Scalable pricing presents challenges for very large environments, but its features are seen as justifying the cost despite a premium for advanced functionalities.
The return is more of value and savings in preventing costly downtime, making the savings of about $60,000 which we would have lost without LogicMonitor, and in IT staff efficiency, we save approximately 15 hours a week.
I can definitely notice a difference in our posture, uptime, and ability to solve problems and resolve outages much quicker since we have had LogicMonitor in place.
The technical support from IBM for SevOne Network Performance Management (NPM) is very good.
Customer support is on point and very well trained.
The product mostly just works without issues.
It is suitable for small, medium, and enterprise-level companies.
They are not licensed, so you could deploy one collector or 1,000 collectors for the same cost.
The stability of IBM SevOne Network Performance Management (NPM) is excellent.
It is very stable. I have never seen LogicMonitor itself go down.
It would be beneficial to have out-of-the-box integration with third-party vendors and improvements in correlation features.
I wish the user interface would be customizable to allow users to create personal context-specific workspaces to hide irrelevant data, rather than trying to have a one-size-fits-all interface.
The container monitoring seems to be really behind compared to some bespoke cloud-native monitoring solutions that are designed around Kubernetes, containers, and ephemeral environments.
The most valuable features of IBM SevOne Network Performance Management (NPM) are its stability, usability, visibility, and user-friendly interface.
The dynamic alerting and root cause analysis have helped us fix issues before they cause a full-blown outage or degrade performance for end users.
If you need to troubleshoot, or if the Logic Module does not work exactly as needed, you can go in, look at the code, and fork that Logic Module to adjust the Groovy code to do exactly what you need.
| Product | Market Share (%) |
|---|---|
| LogicMonitor | 2.1% |
| IBM SevOne Network Performance Management (NPM) | 0.9% |
| Other | 97.0% |
| Company Size | Count |
|---|---|
| Small Business | 4 |
| Midsize Enterprise | 6 |
| Large Enterprise | 45 |
| Company Size | Count |
|---|---|
| Small Business | 11 |
| Midsize Enterprise | 10 |
| Large Enterprise | 8 |
The IBM® SevOne Network Performance Management (IBM SevOne NPM) solution helps you spot, address, and prevent network performance issues early with machine learning-powered analytics from a single source. Boost network performance and improve your user application experience by proactively monitoring your multivendor end-to-end network across enterprise, communication, and managed service provider networks.
Transform raw network performance data into intelligent and actionable insights. The IBM SevOne NPM solution goes beyond detection, combining industry-leading expertise and advanced technology to help your IT team plan and optimize your network and act on what matters: improving network performance to provide an exceptional customer experience.
For further information, please visit www.ibm.com/cloud/sevo...
LogicMonitor offers flexible IT monitoring with customizable dashboards and robust alerting capabilities. It integrates seamlessly with third-party apps like ServiceNow and provides a single-pane view for diverse IT environments, aiding in proactive issue resolution and enhancing operational efficiency.
LogicMonitor stands out with its capability to monitor diverse infrastructures including Cisco Voice systems, data centers, and virtual environments. Supporting servers, storage, networking devices, and applications, it provides seamless integration with cloud services like AWS and Azure. Users leverage its scalability and flexibility, benefiting from dynamic thresholds, anomaly detection, and detailed visualization. All these features contribute to improved management of IT assets and streamlined operations. Users suggest improvements in mapping, reporting, and automation for remediation, desiring more customizations and an expansive application performance monitoring toolset.
What are LogicMonitor's key features?LogicMonitor is widely implemented across industries, providing monitoring for infrastructure in sectors like telecommunications, cloud computing, and managed services. Managed service providers particularly value its ability to track client environments, deliver proactive alerts, and generate comprehensive reports, while its integration with cloud platforms like AWS and Azure offers users centralized management and visibility into IT assets worldwide.
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