IBM Tivoli Business Service Manager monitors business services and tracks them against business objectives and technology infrastructures. It shows the operational status of services using prebuilt reports, scorecards and dashboards for fast data analysis. Tivoli Business Service Manager helps you assess service levels throughout an organization for more effective service management.
z/OS, its subsystems, databases, middleware, applications, and software generate thousands of
event messages daily. IT professionals need a tool to filter, prioritize, and respond quickly to
these events before they impact availability and threaten business processing and associated
service level agreements. CA OPS/MVS EMA automates processes, enabling you to resolve
problems as they arise. It also automates more routine tasks, simplifying IT management and
operations.
