Infosys CRM Services, a Cloud-based solution, that follows Veeva's approach and minimizes IT costs by eliminating licensing and infrastructure costs. Infosys CRM Services uses an established processes for Siebel to Veeva migration and pre-defined process maps and test cases to help you address your CRM challenges successfully. It help Improves productivity of sales team in areas such as engaging customers in interactive discussions, capturing customer feedback in real time, and managing campaigns, it addresses the key needs of managed markets including e-signature capture, HCP spend and ensures faster review process of promotional content through a pre-validated system.
Wipro's CRM consulting practice has developed a comprehensive set of tools and frameworks to analyze and transform your CRM initiatives utilizing a business value and metrics-based perspective to drive revenue growth, improve margins, improve competitive positioning, enhance brand and customer loyalty and improve asset efficiency. It can help you across a broad range of CRM capabilities ranging from sales management, contact center strategy, consolidation and optimization, marketing automation and customer support strategy.
