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Kaseya IT Center vs VMware vCenter comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 6, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Kaseya IT Center
Ranking in Server Monitoring
20th
Average Rating
7.8
Reviews Sentiment
7.4
Number of Reviews
4
Ranking in other categories
No ranking in other categories
VMware vCenter
Ranking in Server Monitoring
4th
Average Rating
8.6
Reviews Sentiment
6.7
Number of Reviews
35
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the Server Monitoring category, the mindshare of Kaseya IT Center is 0.3%, down from 0.3% compared to the previous year. The mindshare of VMware vCenter is 0.6%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Server Monitoring
 

Featured Reviews

ShaheenKapery - PeerSpot reviewer
Improved our IT efficiency and problem resolution capabilities but MDM integration needs improvement
A lot of it is the ability to tell me what the problem is, even if it's a hardware or software error. The diagnosis is really nice, and it's enough for my technician to arrive with the right parts to fix it the first time. We don't need that extra truck roll. The fact that it can tell us which part to take with us, the most likely part that we need to replace, is a huge benefit. From an internal IT perspective, the integrations are really easy. Most of them can be done by even a tier-one technician. It's very straightforward: you click where it tells you to click, you do what it tells you to do, and it works.
SivaKuppala - PeerSpot reviewer
Performance monitoring tools help track resource usage, identify performance bottlenecks, and optimize the efficiency of virtual environments
It is like a single point of failure. In an environment, vCenter is deployed as a single instance, which represents a single point of failure. The concern here is that tasks such as provisioning, monitoring, and maintenance may be impacted until the server is restored. This only affects management; users are not impacted. But, again, management capabilities will be impacted. The entire system goes down until recovery is completed. You will not be able to provision new VDI. Also, vCenter requires a lot of additional resources for managing capabilities. It uses a significant amount of CPU, memory, and network bandwidth, which can sometimes slow down. Proper sizing is important for vCenter so that it does not impact end-users. vCentre licensing cost is on the higher side as well.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is a product that is very easy to learn."
"The stability is good. Our systems have been up for over two years without any stability issues."
"The solution's technical support is good."
"We manage practically everything using the solution."
"The initial setup is straightforward even for complex environments with around 100 hosts."
"I integrated with VMware products, which makes integration easy."
"The tool is helpful because it gives us excellent control, maximizing server usage and resources. We can create numerous virtual machines and servers that host many services. Overall, we have had a very good experience. The most valuable feature for us is its elasticity. We can easily ramp up resources and bring in more processes for specific workloads, which was a nightmare earlier. This ability to extend resource availability for virtual users is particularly beneficial."
"I am using vMotion for live migration and storage migrations. I can use vCenter for both now."
"The platform is very effective for managing virtual infrastructure. It has improved our virtual infrastructure and virtual machine deployment in several ways."
"The most valuable aspect for us is the ability to monitor all servers simultaneously and effortlessly move them between hosts."
"Some of the most valuable features of vCenter are LACP and vSphere Distributed Switches, as they simplify VLAN propagation between hosts and enable networking duplication and replication."
 

Cons

"I would like to see MDM integration improved."
"At times, there is degradation in performance."
"In Kaseya, agents are shown as offline at times, and it is an area that is being improved."
"Efficiency and redundancy can be increased, minimizing or mitigating downtime."
"There have been some ongoing conflicts since VMware was taken over by Broadcom."
"The technical support team could respond faster."
"Areas for improvement with vCenter include changes in licensing models."
"The stability could be better."
"VMware vCenter does not have a centralized security dashboard, and it is pretty tedious to configure."
"The product should improve its storage. It's not necessarily about needing more storage but improving how it handles technology. We believe there could be more effective ways to manage it in our user environment. It should also look into network management."
"The licensing model of VMware vCenter can be improved"
 

Pricing and Cost Advice

"Pricing is okay and negotiable."
"I rate the product's price a six on a scale of one to ten, where one is expensive, and ten is cheap."
"The platform has reasonable pricing."
"The product is expensive."
"The licensing model was a bit complex, but thanks to the vCenter product usage program, which VMware introduced, it's kind of easy for us to use a pay-as-you-go model."
"The product's three-year license package is inexpensive."
"The solution is expensive."
"VMware vCenter is not expensive."
"The tool used to be worth the money, but after Broadcom acquired it and changed the pricing structure to subscription-only, it became too expensive for us to continue using. Unfortunately, we haven't found any alternative solutions that meet our needs, so this is a significant drawback for us as we explore other options."
"For the healthcare industry, the price is considerably higher than the education industry."
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Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Kaseya IT Center?
The solution's technical support is good.
What needs improvement with Kaseya IT Center?
I would like to see MDM integration improved. It seems strange that it's not included. It's difficult to manage company phones without it. Many employees use company phones for work, even for tasks...
What is your primary use case for Kaseya IT Center?
So, it's much bigger than just server monitoring. We can plan the deployment, handle it, and roll it back, and it can automatically roll it out. We can do it in the sandbox to see if there are any ...
What do you like most about VMware vCenter?
The filtering capabilities also enhance scalability by optimizing resource allocation.
What is your experience regarding pricing and costs for VMware vCenter?
The pricing and setup cost are rated seven out of ten. It is mentioned that the price might be a little lower to increase customer adoption. The specific details of the financial cost were not prov...
What needs improvement with VMware vCenter?
The performance is well, however, i didnot use different products to say my opinion.
 

Also Known As

IT Center
No data available
 

Overview

 

Sample Customers

1st Community Federal Credit Union, AMC, All Coveredês, Atlanta Technology Force, Babcockês, Baker Triangle, BankFirst, Beltone New England, Big Brothers Big Sisters
1. Amazon 2. Apple 3. ATT 4. Bank of America 5. Cisco Systems 6. CocaCola 7. Dell 8. ebay 9. Facebook 10. Google 11. HP 12. IBM 13. Intel 14. JPMorgan Chase 15. LinkedIn 16. Microsoft 17. Netflix 18. Oracle 19. PayPal 20. SAP 21. Siemens 22. Tesla 23. Toyota 24. Twitter 25. Visa 26. Walmart 27. WeWork 28. World Bank
Find out what your peers are saying about Kaseya IT Center vs. VMware vCenter and other solutions. Updated: April 2025.
847,959 professionals have used our research since 2012.