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KnowBe4 vs Proofpoint Security Awareness Training comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

KnowBe4
Ranking in Security Awareness Training
1st
Average Rating
9.4
Number of Reviews
4
Ranking in other categories
No ranking in other categories
Proofpoint Security Awarene...
Ranking in Security Awareness Training
10th
Average Rating
8.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2024, in the Security Awareness Training category, the mindshare of KnowBe4 is 33.0%, down from 38.2% compared to the previous year. The mindshare of Proofpoint Security Awareness Training is 2.4%, down from 4.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Awareness Training
 

Featured Reviews

Brad Mathis - PeerSpot reviewer
Jun 7, 2024
Lowers human element risks and has innovative training
We use the solution to lower human element risk. By providing recurring security awareness training, simulated phish testing for immediate reaction training, and more, our risk is significantly lowered. By requiring onboarding security awareness training, ongoing training, and our coupling of other…
TZ
Feb 4, 2021
Improves employees' security awareness, integrates with AD, and user synchronization works well
Within our global IT Security Strategy, user awareness training is a very important task. We train our employees in all locations with different languages. We use the functions for training, phishing tests, and security surveys. We have a global roadmap with defined dates when which training will…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Their customizable nature allows us to create scenarios that closely resemble real-world phishing attempts, making them highly relatable to our end users."
"The main thing is the overall report card. We get to tell the percentages of users who click on links and who don't click on links. We also get an overall score or risk score from them, which also helps us."
"There are many valuable features. It's already deployed in the cloud, and you don't have to install anything. You just upload your users to the cloud and tweak something if needed. You can whitelist some servers to work with this properly. When everything is ready, you can start using the platform and its many automated features."
"KnowBe4's formulas for risk reduction simply work. Being a technical company, our initial phish-prone percentage wasn't super high, but it was still around 18%. Since we have been requiring ongoing training and simulated phish testing, our average phish-prone percentage hovers in the 0 to 3% range now."
"Most valuable is the SSO integration with our AD, so the users can employ our federation service to log in."
 

Cons

"It can be more interactive with users. We want to put the users in different scenarios and let them make decisions. For example, instead of making users go through a video and then asking questions, it can have a video where they click on the scenarios and have to make decisions. It can maybe have something like a live simulation. It would be nice for users."
"It could be more localized for Ukrainian users. This platform is international, and it has a lot of material in different languages, but not in Ukrainian and Russian languages. There's plenty of different content updated regularly for English, French, and German users. They have a lot more information, and Ukrainian users also want more."
"Enhancing the product's emotional intelligence, particularly by providing training content tailored to specific audiences, is an area for improvement."
"We would like to create reports for local IT leaders in a different way, more suitable for upper management."
 

Pricing and Cost Advice

"I rate the product pricing as four out of ten."
"Licensing is paid on a yearly basis. You can go to the official site to check their approximate pricing. It's based on the number of users or staff. It can vary from country to country, but for Ukraine, it works as it's stated on the site."
"I don't know the cost, but I believe we are paying yearly. We did like a three-year or five-year contract. I am not aware of any extra costs in addition to a standard licensing fee."
"received very good pricing, as we are also working with the Proofpoint spam appliances."
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Financial Services Firm
7%
Insurance Company
7%
Government
6%
Financial Services Firm
17%
Government
12%
Computer Software Company
9%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
No data available
 

Questions from the Community

What do you like most about KnowBe4?
Their customizable nature allows us to create scenarios that closely resemble real-world phishing attempts, making them highly relatable to our end users.
What is your experience regarding pricing and costs for KnowBe4?
My advice would be to find a trusted partner and work with them. The pricing model is simple. If you have the technical staff and bandwidth, you may implement it yourself. However, if you want to g...
What needs improvement with KnowBe4?
Some more AI-driven automation for creating training and phishing testing campaigns, as well as automated reporting would help. The Phish Alert button could be improved, although it is understood t...
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Also Known As

No data available
Wombat Security Education Platform
 

Overview

 

Sample Customers

West Aurora Public School District 129
Carnegie Mellon University, Royal Bank of Scotland, City of Garland, Texas
Find out what your peers are saying about KnowBe4, Proofpoint, Sophos and others in Security Awareness Training. Updated: September 2024.
813,418 professionals have used our research since 2012.