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LMNTRIX Active Defense vs ThreatLocker Cyber Hero MDR comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 23, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.2
LMNTRIX Active Defense provides cost-effective, essential SOC services, offering significant network protection, especially in critical sectors, despite difficult ROI quantification.
Sentiment score
8.3
Users achieved immediate ROI with ThreatLocker, enhancing security, efficiency, revenue, and operational capabilities while reducing work hours and costs.
One customer who previously did not have anything like this mentioned having peace of mind, which is invaluable for a business owner.
It saves us from extensive remediation when a compromise occurs and aids in proactive measures before threats arise.
We now have enough to support technicians and bring someone else on board, which we could not do before because we were very inexpensive.
 

Customer Service

Sentiment score
9.0
LMNTRIX Active Defense is praised for outstanding customer service, fast assistance, dedicated support, and effective incident management.
Sentiment score
9.0
ThreatLocker Cyber Hero MDR is acclaimed for exceptional customer service, prompt support, and access to its senior team.
The senior team at ThreatLocker is also very accessible in case we need any help.
ThreatLocker's support and Cyber Heroes have the absolute best support in the industry, in my opinion, bar none.
The ThreatLocker team has been fantastic, assisting us at every step.
 

Scalability Issues

Sentiment score
8.8
LMNTRIX Active Defense scales easily, smoothly handling multi-environment expansions while users confidently enter long-term contracts for seamless coverage.
Sentiment score
8.9
ThreatLocker Cyber Hero MDR is highly scalable and adaptable, managing numerous endpoints efficiently across businesses of all sizes.
I can onboard a new customer in no time, freeing up time for my team to onboard as many as needed without it taking too much time.
Scalability is great; I would rate it a ten out of ten.
It scales with you.
 

Stability Issues

Sentiment score
8.6
LMNTRIX Active Defense is reliable and innovative, allowing detect mode operation for threat detection and whitelisting before protection.
Sentiment score
8.8
Users praise ThreatLocker Cyber Hero MDR for exceptional stability and swift support, ensuring a reliable and seamless experience.
What's been wonderful about ThreatLocker is when we have found an issue and identified it, the entire team has taken those things seriously and gotten them remediated for us and our clients quickly, and more quickly than I've experienced with other vendors.
I would rate it around nine out of ten.
 

Room For Improvement

LMNTRIX Active Defense portal faces integration issues, limited MFA options, and demands for simpler dashboard and additional features.
ThreatLocker Cyber Hero MDR requires better integration, affordability, training, transparent pricing, patch management, and guidance for optimal user experience.
It is preferred that everything is seen under one tool rather than multiple platforms requiring multiple logins.
The Cyber Hero Support is not as effective as it is portrayed.
From an MDR perspective, the solution can have the ability to ingest logs from other sources, such as M365, firewalls, external sources, and even cloud SaaS-based platforms.
 

Setup Cost

LMNTRIX Active Defense offers competitive pricing at under $20 per user annually, praised for its value and advanced protection.
ThreatLocker Cyber Hero MDR offers flexible pricing deemed reasonable by many, but potentially high for smaller companies.
Pricing is a bit high, with a minimum of 50 devices.
We would have been one of the biggest partners in Ireland, so we got pretty good pricing at the start, and it is still competitive.
We have an essential users package where we charge per head, and then we have an advanced security offering that we charge per head, and we've baked ThreatLocker into that advanced offering for our clients.
 

Valuable Features

LMNTRIX Active Defense excels in reducing false positives, offering fast response times, and providing effective, user-friendly, cost-efficient cybersecurity.
ThreatLocker Cyber Hero MDR enhances security with features like zero-trust, fast threat detection, device isolation, and streamlined operations.
We've seen an 80% to 90% improvement in remediation.
There is a tremendous amount that is helpful, such as their recording, watching the systems, locking down the systems, and their training.
When the update rolled out for version 18, it was able to catch a 3CX Supply Chain attack where a client had downloaded a DLL file that was trying to steal the authenticated Office 365 or authenticated G Suite tokens.
 

Categories and Ranking

LMNTRIX Active Defense
Ranking in Managed Detection and Response (MDR)
34th
Average Rating
9.8
Reviews Sentiment
8.0
Number of Reviews
5
Ranking in other categories
Threat Deception Platforms (11th)
ThreatLocker Cyber Hero MDR
Ranking in Managed Detection and Response (MDR)
12th
Average Rating
9.2
Reviews Sentiment
8.8
Number of Reviews
8
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the Managed Detection and Response (MDR) category, the mindshare of LMNTRIX Active Defense is 0.7%, up from 0.4% compared to the previous year. The mindshare of ThreatLocker Cyber Hero MDR is 0.5%. It is calculated based on PeerSpot user engagement data.
Managed Detection and Response (MDR)
 

Featured Reviews

EQ
It gives us fantastic information about the security of our environment
The dashboard can seem overwhelming at times. It's fairly simple for the end user, and we don't need to do much to make it work, but the dashboard makes it seem a little more complicated than it actually is. There could also be more guidance on how to set up playbooks.
AP
Enables granular control through Ringfencing and works seamlessly for us as an MSP
The most valuable feature is ringfencing. It enables us to only allow what needs to be allowed into the environment and keep out anything else. It permits applications to perform without accessing anything they are not supposed to. For instance, if an application tries to utilize the command prompt unnecessarily, it blocks this action while still allowing users to operate the application. Being able to let the user or the customer continue to use that application but block the application from using the command prompt because it is not necessary is great. Being able to inform customers about enhanced security from a zero-trust standpoint has significantly improved our sales. We are able to walk up to a customer or call a new prospect and let them know that we are going to keep them secure at a level that they have not seen before. We are able to explain to them how cybersecurity works through it.
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Top Industries

By visitors reading reviews
Financial Services Firm
20%
Educational Organization
10%
Non Profit
10%
Manufacturing Company
10%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

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What needs improvement with ThreatLocker Cyber Hero MDR?
As far as an improvement regarding ThreatLocker Cyber Hero MDR, there are still some things that, out of the box, it would be nice to have a more fine-grained ability to create certain exclusions. ...
What is your primary use case for ThreatLocker Cyber Hero MDR?
I'm one of the managers and cofounders at my company, and one of my focuses for our clients is in security and implementing security in such a way that we have the control necessary to be able to t...
 

Overview

 

Sample Customers

Alliance Funding Group (AFG) - USA Kestrel Coal - Australia Success Resources - Malaysia
Information Not Available
Find out what your peers are saying about LMNTRIX Active Defense vs. ThreatLocker Cyber Hero MDR and other solutions. Updated: March 2025.
846,617 professionals have used our research since 2012.