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LogicMonitor vs Sumo Logic Security comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.6
LogicMonitor improved cost savings, operational efficiencies, downtime, resource allocation, alert management, productivity, and customer satisfaction with advanced insights and tool consolidation.
Sentiment score
7.6
Sumo Logic Security enhances efficiency and ROI by streamlining troubleshooting and log access without needing widespread credential distribution.
 

Customer Service

Sentiment score
7.8
LogicMonitor's customer service is praised for fast responses, knowledgeable staff, 24/7 availability, and effective problem-solving, but varies by location.
Sentiment score
7.4
Sumo Logic Security's customer support is praised for responsiveness and effectiveness, although some report slower responses and no phone support.
They have a response time of forty-eight hours, which is not instant support.
 

Scalability Issues

Sentiment score
7.9
LogicMonitor scales efficiently for thousands of devices, offering automation, role-based access control, and seamless growth with minimal challenges.
Sentiment score
8.0
Sumo Logic Security is highly scalable, efficiently accommodating diverse environments and data volumes, with users rating its scalability highly.
 

Stability Issues

Sentiment score
8.1
LogicMonitor is highly stable, with minimal downtime, strong alerting features, frequent updates, and high user satisfaction.
Sentiment score
8.1
Sumo Logic Security is stable and efficient, experiencing minimal issues, with stability ratings from seven to nine out of ten.
If there are many records, the system may stop or the UI may become unresponsive.
 

Room For Improvement

LogicMonitor users seek enhanced monitoring customization, automation, reporting, performance monitoring, and improved alarm, topology, dashboards, and email alert features.
Sumo Logic Security needs better dashboards, pricing, automation, scalability, log handling, correlation, mapping, and faster support response.
The correlation rules and log mapping are not as mature compared to other SIM tools like Splunk.
 

Setup Cost

LogicMonitor offers competitive pricing at $7.75 per device, with discounts, and justifies its cost through robust functionality.
Sumo Logic offers competitive pricing on AWS Marketplace, valued for simplicity and functionality but costly for smaller organizations.
 

Valuable Features

Dashboards provide interactive visualization, custom monitoring, robust reporting, and integration with alerts, Google Maps, NetFlow, and AI-driven anomaly detection.
Sumo Logic Security provides customizable alerts, real-time observability, and seamless integrations for comprehensive, scalable security monitoring and forensics.
If we cannot find the data in other tools, like email security or NDR, we can fetch those logs in the Log Analytics platform of Sumo Logic.
 

Categories and Ranking

LogicMonitor
Average Rating
9.0
Reviews Sentiment
7.4
Number of Reviews
26
Ranking in other categories
Network Monitoring Software (10th), IT Infrastructure Monitoring (11th), Container Monitoring (5th), Cloud Monitoring Software (13th), AIOps (6th)
Sumo Logic Security
Average Rating
8.4
Reviews Sentiment
7.3
Number of Reviews
19
Ranking in other categories
Log Management (22nd), Security Information and Event Management (SIEM) (22nd), Security Orchestration Automation and Response (SOAR) (14th)
 

Featured Reviews

Henry-Steinhauer - PeerSpot reviewer
They have an active community of users who are willing to share their experiences and how they have extended the solution to do unusual things.
I'm a learn-by-example person, so it would be nice to have a cookbook for enterprise management. They have a rich API process, but there aren't many examples of how to do enterprise-style work. It is peculiar about how to do it for one device, but not necessarily thousands. LogicMonitor can effortlessly pull data from one item at a time. I have yet to find an excellent way to get LogicMonitor to show me all the WAN devices and how they're doing in terms of capacity.
Vinay Patel D N - PeerSpot reviewer
Effective with good log analytics but needs better rule correlation
The correlation rules and log mapping are not as mature compared to other SIM tools like Splunk. Sometimes logs will not fetch, and there are issues if the log volume exceeds a threshold. Not every tool is integrated with Sumo Logic. The response time for their support could be better, and it is not very user-friendly.
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Top Industries

By visitors reading reviews
Computer Software Company
21%
Financial Services Firm
11%
Manufacturing Company
8%
Healthcare Company
8%
Computer Software Company
16%
Financial Services Firm
11%
Government
10%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is the best network monitoring software for large enterprises?
It actually depends on the exact purpose or requirements. Some tools are better for only network devices while others are better from a cloud monitoring or APM monitoring perspective. You can check...
What do you like most about LogicMonitor?
LogicMonitor helps us prevent potential downtime. It's pretty good. It generates low-level warnings that aren't necessarily preemptive but can still alert us to issues we should investigate. These ...
What is your experience regarding pricing and costs for LogicMonitor?
The pricing can vary yearly or monthly, depending on the clients we're working with and their size and scale. For example, the pricing for a customer with ten thousand licenses versus a hundred lic...
What do you like most about Sumo Logic Security?
Sumo Logic Security is a good solution for searching the logs and identifying the issues.
What needs improvement with Sumo Logic Security?
The correlation rules and log mapping are not as mature compared to other SIM tools like Splunk. Sometimes logs will not fetch, and there are issues if the log volume exceeds a threshold. Not every...
 

Overview

 

Sample Customers

Kayak, Zendesk, Ted Baker, Trulia, Sophos, iVision, TekLinks, Siemens
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Find out what your peers are saying about LogicMonitor vs. Sumo Logic Security and other solutions. Updated: July 2019.
830,824 professionals have used our research since 2012.