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LogLogic vs Logpoint comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

LogLogic
Ranking in Log Management
57th
Ranking in Security Information and Event Management (SIEM)
52nd
Average Rating
6.0
Number of Reviews
2
Ranking in other categories
No ranking in other categories
Logpoint
Ranking in Log Management
21st
Ranking in Security Information and Event Management (SIEM)
20th
Average Rating
7.6
Reviews Sentiment
6.9
Number of Reviews
22
Ranking in other categories
User Entity Behavior Analytics (UEBA) (7th), Endpoint Detection and Response (EDR) (30th), Security Orchestration Automation and Response (SOAR) (13th)
 

Mindshare comparison

As of January 2025, in the Security Information and Event Management (SIEM) category, the mindshare of LogLogic is 0.2%, down from 0.2% compared to the previous year. The mindshare of Logpoint is 0.9%, up from 0.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Information and Event Management (SIEM)
 

Featured Reviews

it_user121731 - PeerSpot reviewer
Situational awareness is a must but the biggest issue, is that it seems to deliberately use the lousiest compression.
Customer Service: On a scale of 1-5, 0. They say the right things but don't deliver when it counts. I've given numerous suggestions for improving the product but they've dismissed every single one. Technical Support: On a scale of 1-5, 0. Lower-level support is only interested in closing tickets as quickly as possible, not in fixing the issue. If you can get a senior-level engineer they're polite and patient but limited by the rest of the organization. Many of their fixes look like the kind of thing I set up at 2am to get through an issue to buy some time until we can fix it right during normal business hours. The difference is they never come back and fix it right.
Abdullah Secca - PeerSpot reviewer
Valuable monitoring and integration features boost compliance
They are not in the US market, and the quality of support has declined. They migrated operations from Boston to Denmark, and we cannot use a tool hosted outside the country. Additionally, dealing with foreign entities for support was a challenge, leading us to switch providers due to lack of adequate support.
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831,265 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
14%
Computer Software Company
14%
Healthcare Company
9%
University
7%
Educational Organization
67%
Computer Software Company
8%
Comms Service Provider
4%
Manufacturing Company
3%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

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What is your experience regarding pricing and costs for LogPoint?
The pricing is reasonable. The costs are charged on a yearly basis, however, I do not want to disclose exact figures.
What needs improvement with LogPoint?
They are not in the US market, and the quality of support has declined. They migrated operations from Boston to Denmark, and we cannot use a tool hosted outside the country. Additionally, dealing w...
 

Comparisons

 

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Sample Customers

Astrium, Cerner, Children's Hospital, Effiage, Lavego, Plantronics, Skipton Building Society, The Body Shop, The Lowry, University of Manitoba
AP Pension, Copenhagen Airports, KMD, Terma, DISA, Danish Crown, Durham City Council, Game, TopDanmark, Lahti Energia, Energi Midt, Synoptik, Eissmann Group Automotive, Aligro, CG50...
Find out what your peers are saying about LogLogic vs. Logpoint and other solutions. Updated: January 2025.
831,265 professionals have used our research since 2012.