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Logpoint vs Red Canary comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.1
Logpoint ensures compliance, offers cost-effectiveness and predictable pricing, and boosts ROI, providing value in security operations.
Sentiment score
8.5
Red Canary improved security ROI by efficiently detecting threats, reducing incident response times, and offering detailed alerts and cost savings.
 

Customer Service

Sentiment score
7.4
Logpoint's customer service experiences response delays and varied technical support, with language barriers and stretched local representatives noted.
Sentiment score
8.6
Red Canary offers exceptional, proactive customer support with regular check-ins and emergency on-call services, enhancing user satisfaction.
The technical support for Logpoint is very good, and I would rate it as nine out of ten.
Logpoint's customer support is not sufficient with only one engineer in the US.
In emergencies, there is an on-call person available to resolve issues immediately.
 

Scalability Issues

Sentiment score
7.6
Logpoint offers exceptional scalability, adaptability, and modularity, supporting growth for small to medium enterprises with robust architecture.
Sentiment score
6.7
Red Canary excels in scalability, seamlessly managing large data sets, integrating with systems, and maintaining performance in growing operations.
It is web-based and accommodates the expansion of our organization.
Logpoint is scalable and capable of expanding.
 

Stability Issues

Sentiment score
6.6
Logpoint generally maintains stability but can face issues due to hardware dependency and resource allocation, improving with newer versions.
Sentiment score
8.4
Users praise Red Canary for its stability and smooth, reliable performance, even within a short two-month usage period.
I have received reports indicating glitches and downtimes with Logpoint.
 

Room For Improvement

Logpoint requires better integration, usability, performance, documentation, installation processes, cloud capabilities, support, and threat management features.
Red Canary users seek on-premise versions, language support, firewall improvements, summary features, and pricing adjustments for smaller institutions.
Dealing with foreign entities for support was a challenge, leading us to switch providers due to lack of adequate support.
Logpoint needs to be cloud-native, as currently, it is not.
Red Canary's pricing spectrum may not be ideal for smaller financial institutions.
 

Setup Cost

Logpoint offers a cost-effective subscription model with fixed pricing, though advanced consulting fees could increase overall costs.
Enterprise users find Red Canary's pricing fair at $100 per device annually, though some prefer lower costs.
I rate the pricing at eight, suggesting it's relatively good or affordable.
The services are higher priced.
 

Valuable Features

Logpoint offers cost-effective log management with advanced analytics, seamless integrations, and user-friendly SIEM and SOAR features.
Red Canary integrates with EDR software for real-time threat detection, automation, and compliance support in banking and security.
The UEBA enables us to monitor at the device level, and SOAR provides playbooks and templates that we can modify and incorporate into the platform.
It effectively facilitates logging and log storage and assists in security event management by ingesting security events.
Red Canary detects threats and attack patterns, allowing us to assess any significant damage caused to the banking environment, particularly if protected data has been damaged or corrupted.
 

Categories and Ranking

Logpoint
Ranking in Endpoint Detection and Response (EDR)
29th
Average Rating
7.6
Reviews Sentiment
7.0
Number of Reviews
23
Ranking in other categories
Log Management (23rd), Security Information and Event Management (SIEM) (23rd), User Entity Behavior Analytics (UEBA) (8th), Security Orchestration Automation and Response (SOAR) (14th)
Red Canary
Ranking in Endpoint Detection and Response (EDR)
40th
Average Rating
9.0
Reviews Sentiment
7.7
Number of Reviews
5
Ranking in other categories
Advanced Threat Protection (ATP) (24th), Managed Detection and Response (MDR) (13th), Risk-Based Vulnerability Management (14th)
 

Mindshare comparison

As of April 2025, in the Endpoint Detection and Response (EDR) category, the mindshare of Logpoint is 0.3%, up from 0.3% compared to the previous year. The mindshare of Red Canary is 0.2%, up from 0.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR)
 

Featured Reviews

Abdullah Secca - PeerSpot reviewer
Valuable monitoring and integration features boost compliance
They are not in the US market, and the quality of support has declined. They migrated operations from Boston to Denmark, and we cannot use a tool hosted outside the country. Additionally, dealing with foreign entities for support was a challenge, leading us to switch providers due to lack of adequate support.
Sagar Shekhar - PeerSpot reviewer
An open-source tool that offers great automation capabilities
Red Canary MDR generates a lot of output, so it would be good if, in the end, it generates a summary of all the previous attacks and what was the outcome of a single attack, especially so that it becomes easy for the user to see the summary and analyze the whole thing. In general, the solution currently fails to provide a summary to its users.
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Use our free recommendation engine to learn which Endpoint Detection and Response (EDR) solutions are best for your needs.
848,476 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Educational Organization
61%
Computer Software Company
11%
Comms Service Provider
5%
Manufacturing Company
4%
Educational Organization
16%
Computer Software Company
13%
Financial Services Firm
7%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for LogPoint?
I rate the pricing at eight, suggesting it's relatively good or affordable.
What needs improvement with LogPoint?
Logpoint needs to be cloud-native, as currently, it is not. Additionally, there should be compliance mapping, where the features and actions within Logpoint map to security compliance standards.
What do you like most about Red Canary MDR?
The most valuable feature of the solution is its automation part.
What needs improvement with Red Canary MDR?
Red Canary MDR generates a lot of output, so it would be good if, in the end, it generates a summary of all the previous attacks and what was the outcome of a single attack, especially so that it b...
 

Comparisons

 

Also Known As

No data available
Red Canary Managed Detection and Response (MDR)
 

Overview

 

Sample Customers

AP Pension, Copenhagen Airports, KMD, Terma, DISA, Danish Crown, Durham City Council, Game, TopDanmark, Lahti Energia, Energi Midt, Synoptik, Eissmann Group Automotive, Aligro, CG50...
DuPont, Quanta Services, Microchip Technology, Hopkins Public Schools, Henny Penny, Schumacher Homes
Find out what your peers are saying about Logpoint vs. Red Canary and other solutions. Updated: April 2025.
848,476 professionals have used our research since 2012.