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Logpoint vs Sumo Logic Security comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.0
Logpoint ensures compliance, generates revenue, and offers 40% ROI through secure access and predictable cost for SOC operations.
Sentiment score
7.6
Sumo Logic Security enhances efficiency and ROI by streamlining troubleshooting and log access without needing widespread credential distribution.
 

Customer Service

Sentiment score
7.2
Logpoint support is friendly and improving but faces response delays and skill inconsistencies, especially in the U.S. market.
Sentiment score
7.4
Sumo Logic Security's customer support is praised for responsiveness and effectiveness, although some report slower responses and no phone support.
Logpoint's customer support is not sufficient with only one engineer in the US.
They have a response time of forty-eight hours, which is not instant support.
 

Scalability Issues

Sentiment score
7.5
LogPoint offers scalable, modular solutions for businesses of all sizes, ensuring seamless integration and high availability for growth.
Sentiment score
8.0
Sumo Logic Security is highly scalable, efficiently accommodating diverse environments and data volumes, with users rating its scalability highly.
It is web-based and accommodates the expansion of our organization.
 

Stability Issues

Sentiment score
6.7
Logpoint is stable but can face issues with compatibility and configuration, though newer versions show improvements.
Sentiment score
8.1
Sumo Logic Security is stable and efficient, experiencing minimal issues, with stability ratings from seven to nine out of ten.
If there are many records, the system may stop or the UI may become unresponsive.
 

Room For Improvement

LogPoint faces usability, integration, and resource challenges, needing improvements in documentation, cloud deployment, support, and advanced features affordability.
Sumo Logic Security needs better dashboards, pricing, automation, scalability, log handling, correlation, mapping, and faster support response.
Dealing with foreign entities for support was a challenge, leading us to switch providers due to lack of adequate support.
The correlation rules and log mapping are not as mature compared to other SIM tools like Splunk.
 

Setup Cost

Logpoint's predictable pricing appeals to users, especially NGOs, despite potential additional consulting costs and perceived increasing expense.
Sumo Logic offers competitive pricing on AWS Marketplace, valued for simplicity and functionality but costly for smaller organizations.
 

Valuable Features

LogPoint excels in log centralization, analytics, SIEM/SOAR integration, cost-efficiency, and provides highly-regarded support services.
Sumo Logic Security provides customizable alerts, real-time observability, and seamless integrations for comprehensive, scalable security monitoring and forensics.
The UEBA enables us to monitor at the device level, and SOAR provides playbooks and templates that we can modify and incorporate into the platform.
If we cannot find the data in other tools, like email security or NDR, we can fetch those logs in the Log Analytics platform of Sumo Logic.
 

Categories and Ranking

Logpoint
Ranking in Log Management
21st
Ranking in Security Information and Event Management (SIEM)
20th
Ranking in Security Orchestration Automation and Response (SOAR)
13th
Average Rating
7.6
Reviews Sentiment
6.9
Number of Reviews
22
Ranking in other categories
User Entity Behavior Analytics (UEBA) (7th), Endpoint Detection and Response (EDR) (30th)
Sumo Logic Security
Ranking in Log Management
22nd
Ranking in Security Information and Event Management (SIEM)
22nd
Ranking in Security Orchestration Automation and Response (SOAR)
14th
Average Rating
8.4
Reviews Sentiment
7.3
Number of Reviews
19
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2025, in the Security Information and Event Management (SIEM) category, the mindshare of Logpoint is 0.9%, up from 0.9% compared to the previous year. The mindshare of Sumo Logic Security is 1.0%, down from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Information and Event Management (SIEM)
 

Featured Reviews

Abdullah Secca - PeerSpot reviewer
Valuable monitoring and integration features boost compliance
They are not in the US market, and the quality of support has declined. They migrated operations from Boston to Denmark, and we cannot use a tool hosted outside the country. Additionally, dealing with foreign entities for support was a challenge, leading us to switch providers due to lack of adequate support.
Vinay Patel D N - PeerSpot reviewer
Effective with good log analytics but needs better rule correlation
The correlation rules and log mapping are not as mature compared to other SIM tools like Splunk. Sometimes logs will not fetch, and there are issues if the log volume exceeds a threshold. Not every tool is integrated with Sumo Logic. The response time for their support could be better, and it is not very user-friendly.
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Top Industries

By visitors reading reviews
Educational Organization
67%
Computer Software Company
9%
Comms Service Provider
4%
Manufacturing Company
3%
Computer Software Company
15%
Financial Services Firm
11%
Government
10%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for LogPoint?
The pricing is reasonable. The costs are charged on a yearly basis, however, I do not want to disclose exact figures.
What needs improvement with LogPoint?
They are not in the US market, and the quality of support has declined. They migrated operations from Boston to Denmark, and we cannot use a tool hosted outside the country. Additionally, dealing w...
What do you like most about Sumo Logic Security?
Sumo Logic Security is a good solution for searching the logs and identifying the issues.
What needs improvement with Sumo Logic Security?
The correlation rules and log mapping are not as mature compared to other SIM tools like Splunk. Sometimes logs will not fetch, and there are issues if the log volume exceeds a threshold. Not every...
 

Overview

 

Sample Customers

AP Pension, Copenhagen Airports, KMD, Terma, DISA, Danish Crown, Durham City Council, Game, TopDanmark, Lahti Energia, Energi Midt, Synoptik, Eissmann Group Automotive, Aligro, CG50...
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Find out what your peers are saying about Logpoint vs. Sumo Logic Security and other solutions. Updated: January 2025.
831,997 professionals have used our research since 2012.