Try our new research platform with insights from 80,000+ expert users

Lucidworks vs OpenText Knowledge Discovery (IDOL) comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Lucidworks
Ranking in Indexing and Search
5th
Average Rating
8.6
Number of Reviews
2
Ranking in other categories
No ranking in other categories
OpenText Knowledge Discover...
Ranking in Indexing and Search
3rd
Average Rating
8.4
Reviews Sentiment
6.3
Number of Reviews
5
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the Indexing and Search category, the mindshare of Lucidworks is 11.9%, up from 6.0% compared to the previous year. The mindshare of OpenText Knowledge Discovery (IDOL) is 7.2%, down from 9.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Indexing and Search
 

Featured Reviews

OK
Provides the ability to control how indexing and searching perform
* Facets were one of the major features which provide powerful ways to filter search results. * A wide range of connectors allows you to utilize Fusion on different areas. * Ability to control how indexing and searching perform and controls how the scoring for search results is done, letting you customize the search experience according to your needs. * High availability
ERICK RAMIREZ - PeerSpot reviewer
Scales linearly and vertically; primarily used in AI
If I am not wrong, IDOL is working to release improvements in new capabilities in the next six months. There is room for improvement in some very important capabilities in visual analytics. They have been focusing on improving the face recognition algorithm. The accuracy of object detection could be improved as well and I know they are working on that at the moment. I would like to see some machine learning capabilities added to the next release.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Provides the ability to control how indexing and searching perform and controls how the scoring for search results is done, letting you customize the search experience according to your needs."
"The valuable features are automation and multiple connectors available out of the box. It is simple to manage and easier to use for all users."
"IDOL has several important visual analytics, like face recognition and object detection and recognition."
 

Cons

"The solution could improve by adding more AI and natural language processing."
"Having some kind of prebuilt client UI will be helpful."
"There is room for improvement in some very important capabilities in visual analytics. They have been focusing on improving the face recognition algorithm. The accuracy of object detection could be improved as well and I know they are working on that at the moment."
 

Pricing and Cost Advice

"The price of the solution is a little high and the downside is there is not a perpetual license available. I have to renew it annually. The price of Lucidworks can be difficult for some of my clients to afford."
Information not available
report
Use our free recommendation engine to learn which Indexing and Search solutions are best for your needs.
845,406 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
40%
Manufacturing Company
15%
Outsourcing Company
7%
Computer Software Company
5%
Government
18%
Transportation Company
17%
Financial Services Firm
10%
Outsourcing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
No data available
 

Also Known As

No data available
Micro Focus IDOL, HPE Autonomy IDOL, HPE IDOL
 

Overview

 

Sample Customers

Wells Fargo, Cisco, Nike, Target, Verizon, Hortonworks
RTVE, Krungthai Bank, Kainos, Capax Discovery
Find out what your peers are saying about Lucidworks vs. OpenText Knowledge Discovery (IDOL) and other solutions. Updated: March 2025.
845,406 professionals have used our research since 2012.